Dodge Journey Complaints

5,556 consumer complaints on file.

#10818787January 7, 2016
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AFTER REPEATED ATTEMPTS. THE VEHICLE WAS FINALLY ABLE TO START AFTER SEVERAL ATTEMPTS. WHILE UTILIZING THE KEY TO DRIVE THE VEHICLE, THE VEHICLE WOULD GO INTO ACCESSORY MODE AND STALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50. ...UPDATED 02/02/16 *BF THE CONSUMER STATED ALSO HAD TO HAVE THE HEATER CORE REPLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818415January 6, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/04/16*LJ THE CONSUMER STATED THE PROBLEM WAS RESOLVED. UPDATED 04/05/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818454January 6, 2016
ELECTRICAL SYSTEM
AFTER SEVERAL ATTEMPTS TO GET THE SAFETY RECALL ON THE IGNITION SWITCH FIXED, I AM ALWAYS TOLD BY THE DEALER THAT PARTS ARE NOT AVAILABLE. YET I STILL GET RECALL NOTICES FROM FCA..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818540January 6, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818079January 5, 2016
ELECTRICAL SYSTEM
HORN BLOWS ON ITS OWN, BATTERY GOES DEAD, CAR DOORS WON'T UNLOCK. PARKED AND IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818106January 5, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE VEHICLE WAS SHIFTED FROM REVERSE TO THE DRIVE POSITION, THE TRANSMISSION JERKED VIOLENTLY. THE FAILURE ALSO OCCURRED WHEN THE VEHICLE WAS SHIFTED FROM THE DRIVE POSITION. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818158January 5, 2016
SERVICE BRAKES
HELLO I HAVE RECEIVED A RECALL WARNING FOR MY VEHICLE R61 NHTSA 1V-675. TODAY I CALLED A DODGE DEALERSHIP TO SCHEDULE A REPAIR AND WAS TOLD MINIMUM A MONTH BECAUSE IT TAKE THAT LONG TO GET THE PART IN. I WAS ALSO TOLD THAT THEY DO NOT KEEP THE PARTS ON HAND AND ORDER WHEN PEOPLE CALL TO FIX THE RECALL. WITH A RECALL LIKE THIS THAT AFFECTS THE BREAKING SYSTEM AND CAN CAUSE A CRASH AND THE DRIVER NOT AWARE IT A MAJOR SAFETY CONCERN. WHY SEND OUT A RECALL IF DODGE OR CHRYSLER IS NOT GOING TO FIX THE ISSUE IN A MORE REALISTIC TIME FRAME. ONE MONTH AND THEN TAKE DUE TO SCHEDULE IS UNACCEPTABLE. SO IN THE MEAN TIME I JUST PRAY THAT I DO NOT HAVE A ACCIDENT AND NOT HARM MYSELF. FAMILY, OR SOMEONE ELSE. CHRYSLER NEEDS TO BE HELD ACCOUNTABLE. I REGRET THE DAY I BOUGHT THIS CAR DUE TO HOW POORLY IT IS BUILT. NOW THAT NEEDS TO BE INVESTIGATED AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818228January 5, 2016
ELECTRICAL SYSTEM
IN JUNE 2015 I TOOK CAR TO FREEDOM DODGE TO HAVE WIRELESS IGNITION NODE REPLACED PER THE RECALL. FREEDOM DODGE CLAIMED THEY DIDN'T HAVE THE PARTS AND WOULDN'T KNOW UNTIL IT CAME IN. FURTHERMORE THEY SAID THEY COULDN'T ORDER THE PART. FREEDOM DODGE SAID THEY WOULD CALL WHEN THE PARTS CAME IN. IT HAS NOW BEEN SIX MONTHS AND THEY HAVE NEVER CALLED TO TELL US IF THE PART IS IN. I CALLED SEVERAL TIMES TO CHECK AND THEY CLAIM THEY HAVEN'T RECEIVED THE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817507January 4, 2016
WHEELS
GOODYEAR ASSURANCE TIRES, 225 70R16, SET OF FOUR, APPROXIMATELY LESS THAN 5,000 MILES. AT 70 MPH ON EXPRESSWAY, ENTIRE OUTER SIDEWALL BLEW OUT, LEAVING TREAD AND INNER SIDEWALL INTACT. THIS IS ON MY 87 YEAR OLD MOTHER'S VEHICLE, BUT FORTUNATELY I WAS DRIVING AND THE TIRE WAS ON THE REAR OF THE CAR. THIS WAS ON A DRY HIGHWAY, NORMAL DRIVING AND CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817525January 4, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL , SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817560January 4, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AFTER SEVERAL ATTEMPTS. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT TO REMOVE EVERYTHING FROM THE KEY RING BUT THE FAILURE RECURRED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND WAS NOT ABLE TO RECEIVE THE RECALL REPAIR DUE TO THE PART BEING UNAVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO WHEN THE PART WOULD BE PROVIDED TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/08/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817581January 4, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817639January 4, 2016
POWER TRAIN, SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT WHEN THE GEAR SHIFTER WAS PLACED INTO THE REVERSE POSITION, THE ACCELERATOR WAS DEPRESSED, THE VEHICLE INDEPENDENTLY SHIFTED INTO THE DRIVE POSITION. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TRANSMISSION WAS RECALIBRATED. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE HESITATED TO STOP WHILE MAKING A GRINDING SOUND. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817652January 4, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817158December 31, 2015
ELECTRICAL SYSTEM
RE IGNITION RECALL. UNABLE TO HAVE THE IGNITION REPAIRED BY HERNNSTEIN MOTORS IN WAVERLY OHIO, DUE TO THE COMPANY SAYING THEY CANNOT GET THE REPAIR PARTS NEEDED. THE RECALL NOTICE WAS MAY 16 2015. THEY CANNOT HONOR REPEATED REQUESTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817230December 31, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817276December 31, 2015
ENGINE
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817274December 31, 2015
POWER TRAIN
CAR STARTED MAKING WHINNING NOISE THEN GEARS WOULDNT SHIFT, THEN THEY WOULD, N WHEN THEY DID THEY SHIFTED HARD MAKING CAR JUMP, ALMOST HIT A CAR WHEN I WAS DRIVING HOME, AS WELL AS A PARKED CAR WHEN I TRIED TO PARK AND CAR JUMPED REAL HARD AGAIN.. DEFINITELY NOT SAFE CAR HAS 92000 MILES ON IT AND THEY SAY ITS IN WARRANTY 4 LIFETIME BUT ONLY BY ORIGINAL OWNER, SO I GUESS IM THE 3RD OWNER SINCE I BROUGHT FROM A DEALERSHIP... PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816928December 30, 2015
ELECTRICAL SYSTEM
WHILE SITTING IN THE YARD, LOCKED ....MY 2010 DODGE JOURNEY JUST RANDOMLY STARTS BLOWING THE HORN. THIS IS HAPPENING ON A DAILY BASIS FOR THE LAST FEW DAYS AND EVEN DURING THE MIDDLE OF THE NIGHT. THERE IS SOMETHING WRONG WITH THERE ELECTRICAL SYSTEM BECAUSE SOMETIMES THE RADIO WILL GO ON AND OFF ALSO. PLEASE TELL ME THAT THERE IS A RECALL ON THIS. I HAVE ALREADY HAD TO HAVE A LIFTER REPLACED AND THE PROBLEM SEEMS TO BE STARTING AGAIN.... *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816937December 30, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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