Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#744426April 23, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
DIRT, SAND, AND MUD GETS ONTO THE ROTOR DISC AND THE BRAKE PADS AND CAUSES THE BRAKES TO SLIP AND ALSO WEAR PREMATURELY. THE REPAIR SHOP SAYS THAT THE MANUFACTURER ELIMINATED THE SHIELD ON THE INSIDE SO THAT DEBRIS CAN GET ONTO THE DISC AND PAD MUCH EASIER. THEY ALSO SAID THAT THE ROTOR DISCS ARE WEARING PREMATURELY FROM THIS AS WELL AS THE FACT THAT THE DISCS HAVE DEFECTIVE STEEL (AIR BUBBLES ENTRAPPED DURING MANUFACTURING OF THE DISCS BECOME EXPOSED AT PITS THROUGH WEAR RESULTING IN ADDITIONAL BUILDUP OF DIRT AND WEAR).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744370April 22, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
SINCE APRIL 2000 I HAVE EXPERIENCE PROBS WITH FRONT AND REAR BRAKES. IT BEGAN CLICKING IN THE REAR, I WAS TOLD BY DLR THAT ROTORS NEEDED TO BE REPLACED. I PAID FOR THE REPLACEMENTS. 2 WEEKS LATER CLICKING BEGAN AGAIN, LOUDER THAT TIME. DLR KEPT VEH SD THEY COULDN'T LOCATE PROB. SO THEY CLEANED BRAKES AND TURNED ROTORS. CLICKING THEN BEGAN IN FRONT OF VEHICLE, ONLY WHEN STOPPING, AND EXCESSIVE GRINDING SOUND BEGAN AND THE VEH WOULD WOBBLE WHEN ATTEMPTING TO STOP. DLR ADV THAT IT WAS DUE TO HEAT???? SO THE ROTORS WERE MAINTENANCED AGAIN. CLICKING STARTED AGAIN ABOUT A MONTH LATER AND CONTINUES WHEN STOPPING AS WELL AS A SOUND OF FLUID "SWISHING" AND GRINDING AT HALT. I AM VERY CONCERNED THAT THE DEALERSHIP IS UNABLE TO LOCATE THE PROBLEM. THEY KEEP RETURNING AN UNSAFE VEHICLE, I AM RETURNING TO SERVICE TOMORROW AND HOPEFULLY WILL BE SUCCESSFUL IN OBTAINING FULL REPAIRS. CHRYSLER WAS CONTACTED AND BASICALLY HAS BEEN NO HELP. WHAT IS THE NEXT STEP IF PROBLEM CONTINUES?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744308April 20, 2001
SEAT BELTS:FRONT:RETRACTOR
DRIVER SIDE SEAT BELT RETRACTOR LOCKS UP, SEAT BELT BECOMES LOOSE, DOES NOT RETRACK TO ITS BASE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744255April 19, 2001
AIR BAGS, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL
AIRBAG LIGHT REMAINED ON; HORN &CRUISE CONTROL STOPPED; CLOCKSPRING REPLACED AT COST OF $250. THIS VEHICLE HAS REPAIRS EVERY 2-3 MONTHS AT COST OF $200-400. IN ADDITION TO REGULAR MAINTAINANCE. WILL NEVER BUY A CHRYLSER PRODUCT AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886254April 18, 2001
SEAT BELTS:FRONT:ANCHORAGE, SEAT BELTS:INTEGRATED CHILD SEAT
ANCHORS THAT ARE IN TRUCK STICK UP TO WHEN RECLINING. 2 BACK SEATS, SOMEONE COULD BE STUCK IN REAR.*AK CONSUMER'S 14 YEAR OLD SON HAS BEEN POKED TWICE WHILE RECLINING SEAT, CONSUMER IS REQUESTING TO HAVE THE ANCHORS REMOVED BECAUSE HE DOES NOT HAVE ANY SMALL CHILDREN. *SLC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#744163April 17, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
BEGINNING ABOUT THREE WEEKS AGO, THE AIRBAG LIGHT WOULD BE INTERMITTANTLY ILLUMINATED. WHEN IT WAS ON, THE HORN AND CRUISE CONTROL WOULD NOT WORK. WHEN IT WAS OFF, THE SYSTEMS SEEMED TO WORK FINE. NOW, THE AIRBAG LIGHT IS OFF ALL OF THE TIME AND ALL OF THE SYSTEMS ARE FAILING TO WORK. ADDITIONALLY, ON THREE OCCASIONS, THE FIRST IN SEPTEMBER 2000 AND MOST RECENTLY APRIL 2001, WHEN THE CAR IS TURNED ON, NONE OF THE ELECTRICAL ON THE DASH OPERATES. IF I TURN THE CAR OFF AND START AGAIN, THEN IT WORKS. WINDOWS, AIRCONDITIONING, RADIO, HEAT, ETC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886075April 17, 2001
AIR BAGS, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL
WHILE TRAVELING AIR BAG INDICATION LIGHT WOULD STAY ON. ALSO, HORN DID NOT NOT WORK. *AK CONSUMER ALSO STATES CRUISE CONTROL DOES NOT WORK AS WELL, CONSUMER WAS ADVISED BY DEALERSHIP THE AIR BAG PROBABLY NEEDS TO BE RELOADED AND THE ESTIMATED COST WOULD BE $400-$500. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886096April 17, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
MASTER CYLINDER IS LEAKING . CONTACTED DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886129April 17, 2001
INTERIOR LIGHTING, STRUCTURE:BODY:DOOR
DASHBOARD LIGHTS GO OUT CONSTANTLY. ALSO, DOOR LOCKS DON'T WORK INTERMITTENTLY. TOOK VEHICLE TO DEALER 5 TIMES, CANNOT REMEDY PROBLEM. DASHLIGHTS LIGHTS WENT OUT 18 TIMES WITHIN 10 DAYS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885991April 16, 2001
STEERING:HYDRAULIC POWER ASSIST:PUMP, STEERING:RACK AND PINION
WHILE TRAVELING AT APPROXIMATELY 35 MPH DURING SNOWY CONDITIONS POWER ASSIST STEERING BELT TENSIONER BROKE, CAUSING CONSUMER TO LOSE CONTROL OF VEHICLE. DEALERSHIP DID NOT INFORM THE CONSUMER AS TO WHY THIS DEFECT HAPPENED. APPROXIMATELY FOUR WEEKS AFTER THIS EVENT, CONSUMER LOST CONTROL OF VEHICLE AGAIN, THIS TIME RACK AND PINION STEERING CAUSED THIS DEFECT. DEALERSHIP INFORMED CONSUMER THIS COULD HAVE BEEN DUE TO FLUID BURNING, NOTHING MORE SPECIFIC WAS SAID. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744023April 14, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
THE SERPENTINE BELT TENSIONER FELL OFF THE VEHICLE. I STARTED THE ENGINE AND NOTICED I COULDN'T STEER THE VEHICLE. I CHECKED AND SAW THAT THE BELT TENSIONER FELL OFF THE VEHICLE. IF I HAD BEEN DRIVING AT HIGHWAY SPEED AND THIS HAPPENED I WOULDN'T BE ABLE TO STEER THE VEHICLE. I INSPECTED THE FAILED COMPONENT AND COULD SEE THAT THE STUD WHICH FASTENS THE DEVICE TO THE ENGINE BLOCK WAS BROKEN DUE TO A STRESS CONSENTRATION IN THE STUD MATERIAL. IT WAS NOT BROKEN DUE TO TOO MUCH TORQUE WHEN ATTACHED TO THE BLOCK. I COULD TELL THIS DUE TO THE FRACTURE CONFIGURATION. TYPICALLY A TORSIONAL FRACTURE CAN BE SEEN BECAUSE THE MATERIAL IS BROKEN AT A 45 DEGREE ANGLE. THIS FRACTURE WAS DUE TO A STRESS CONSENTRATION IN THE MATERIAL. HAS THIS HAPPENED TO ANYONE ELSE? YOU PROBABLY COULDN'T TELL BECAUSE THE VEHICLE, IF TRAVELING ON THE HIGHWAY, WOULD BE SO BADLY DAMAGED YOU WOULDN'T KNOW WHAT CAUSED THE CRASH. I WOULD SUGGEST YOU LOOK INTO THIS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743992April 13, 2001
AIR BAGS, VEHICLE SPEED CONTROL
REPAIRED BY DEALER "CLOCK SPRING" $217.80 NOT COVERED BY WARR. COMMON PROBLEM PER DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743994April 13, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS COME ON WITHOUT WARNING WHEN MAKING A TURN OR WHEN THE VEHICLE HITS A BUMP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744013April 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
I REALLY FEEL DODGE/CHRYSLER HAS A PROBELM WITH THEIR AUTOMATIC TRANMISSIONS IN THEIR MINI-VANS, EVERYONE I KNOW HAS HAD TROUBLE AND HAD TO REPLACE THEM. MY TURN CAME LAST WEEK, REPRTEDLY THE NEW TRANSMISSION THAT WAS INSTALLED IS RE-DESIGNED AND HAS A LONGER WARRANTY. THERE IS SOMETHING WRONG HERE AND IT NEEDS TO BE ADDRESSED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885836April 13, 2001
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
PASSENGER'S SIDE DOOR HINGES ARE LOOSE AND STARTING TO SEPARATE, CAUSING DAMAGE TO DOOR LOCK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885806April 12, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL IS LEAKING BETWEEN INTERFACE SENSOR MODULE SUBJECT TO RECALL 99V21600/ MANUFACTURER'S RECALL 845. BOTH INDEPENDENT CHRYSLER AND SERVICE REPRESENTATIVES CLAIMED FUEL TANK WAS WARPED IN THE AREA WHICH WAS LEAKING FUEL. SOME RESPONSABILITY SHOULD BE ON CHRYSLER. PROBLEM DOESN'T SEEM LIKE NORMAL WEAR AND TEAR. THIS IS A GREAT DEAL OF SAFETY CONCERN TO CONSUMER.*AK CONSUMER STATES ROOT IS THE CAUSE OF LEAKING FUEL, DISTORTION OF MOLDED PLASTIC FUEL TANK INDICATES IMPROPER MANUFACTURER DESIGN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743939April 12, 2001
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WE HAD TO REPLACE THE A/C COMPRESSOR, HIGH PRESSURE SWITCH, EXPANSION VALVE AND RECEIVER/DRIVER TO REPAIR LEAKS DUE TO PREMATURE WEAROUT. THIS COST US $1240.00. CHRYSLER HAS HAD PROBLEMS WITH THIS A/C SYSTEM BREAKING DOWN PREMATURELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743958April 12, 2001
AIR BAGS, ELECTRICAL SYSTEM:HORN
THE AIRBAG AND HORN ARE NO LONGER FUNDTIONAL. THE AIRBAG FAILURE LIGHT REMAINS ON MOST OF THE TIME. AN INTERMITTANT WIRING PROBLEM IN THE DASH IS SUSPECTED. I UNDERSTAND THAT THIS IS A COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743960April 12, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
1996 G CARAVAN, 63K MILES, TRANSMISSION FAILED, $1900 TO REPLACE, CONTACTED CHRYSLER SUPPORT - THEY WERE OF NO HELP IN COVERING COST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743964April 12, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION STOPPED SHIFTING, AND A GRINDING NOISE WAS HEARD FROM THE L FRONT SIDE UNDER THE VAN. VAN HAD TO BE TOWED TO DEALERSHIP FOR EVLUATION. DEALER IDENTIFIED DAMAGED DIFFERENTIAL AND TRANSMISSION AND ADVISED REPLACEMENT. COST $2159.56. I CONTACTED DODGE ON 3 OCCASIONS AND THEY REFUSED TO ACKNOWLEDGE THAT TRANSMISSION WAS DEFECTIVE. THEY CLAIM THAT VAN WAS OUT OF WARRANTY AND WOULD NOT ASSIST WITH REPAIR. THEY PROVIDED NO EXPLANATION AS TO WHY TRANSMISSION FAILED. THIS VAN HAD BEEN MAINTAINED PER MANUFACTURER'S RECOMMENDATION BUT NOT AT THE DEALERSHIP. LOW USE AND IMPECCABLE CONDITION OF VAN COULD BE CONFIRMED BY DEALERSHIP STAFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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