Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#770099November 25, 2002
AIR BAGS
AIR BAG LIGHT ON ELECTRICAL FAILURE INTERMITTENT MANUFACTURER REFUSES TO DISCUSS RECALL. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770076November 24, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK HAS A RUBBER VENT RING ON THE TOP OF THE TANK AROUND THE LINE WHICH FEEDS FUEL OUT OF THE TANK. THE VENT DRY ROTTED AND DETERIORATED. THE VAN WAS PARKED ON OUR SLANTED DRIVEWAY AND GAS BEGAN POURING OUT OF THE TANK ONTO THE DRIVEWAY. THE DEALERSHIP AND CORPORATE HEADQUARTERS HAVE BEEN CONTACTED. THEY ARE FIRM WITH THEIR POSITION THAT THE WARRANTY HAS EXPIRED AND THE VAN WAS NOT REPAIRED AT ONE OF THEIR SERVICE CENTERS, THEREFORE THEY WILL NOT HELP WITH THE COSTS OF THE REPAIRS. ($737.00) THE SERVICE MANAGER AT THE DEALERSHIP DID ADMIT THIS PROBLEM HAS NEVER BEEN SEEN BEFORE. HE STATED HE HAS BEEN ASKED TO COMPLETE AN ENGINEERING REPORT FOR DODGE CORPORATE HEADQUARTERS. SHOULD THIS CAR HAVE BEEN INVOLVED IN AN ACCIDENT WITH THIS DEFECTIVE PART, GAS WOULD HAVE EASILY LEAKED FROM THE TANK CAUSING AN EXTREME SAFETY HAZARD. DODGE SEEMS TO BE TURNING A BLIND EYE TO THIS PROBLEM AND REFUSING TO ADMIT THEY SOLD ME A CAR WITH A DEFECTIVE FUEL TANK. A RESPONSE REGARDING THIS MATTER WOULD BE APPRECIATED. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770089November 24, 2002
SERVICE BRAKES, AIR:ANTILOCK
THE ABS INDICATOR LIGHT ON THE DASHBOARD INSTRUMENT CONTROL PANEL INTERMITTENTLY COMES ON. DURING THE TIME OF THE LIGHT BEING ON WE EXPERIENCE A GRINDING/RUBBING WHEN APPLYING THE BRAKES. SOMETIMES THE BRAKES WILL RUB AND GRIND AND THEN THE ABS LIGHT WILL COME ON. WE HAVE HAD THE R/F WHEEL SPEED SENSOR AND WIRING REPLACED TWICE, WE'VE ALSO HAD THE MASTER CYLINDER REPLACED ALSO. THERE ARE ALSO ASSOCIATED PROBLEMS THAT FAIL TO GET FIXED OR THEY GET FIXED AND THEN REOCCUR LIKE. THE SPEAKERS IN THE FRONT BUZZ LOUDLY THE LIGHTS INSIDE THE CAR WHEN IT IS DARK OUTSIDE SOMETIMES DIM AND FLICKER. JUST RECENTLY THE IGNITION SWITCH WENT DEFECTIVE FOR NO APPARENT REASON WE'VE HAVE HAD THIS VEHICLE IN THE SHOP OVER 6 TIMES AND IT IS GETTING OLD. I AM CONCERN ABOUT MY VEHICLES SAFETY NOW MORE THAN EVER BECAUSE IT TRANSPORTS MY WIFE, SON AND MY SOON TO BE BORN CHILD. I DON'T WANT TO BE CALLED IN THE MIDDLE OF THE NIGHT TO FIND OUT MY FAMILY WAS IN A ACCIDENT OR MAYBE WORSE. I JUST WANT MY VEHICLE FIXED RIGHT ESPECIALLY THE AMOUNT OF MONEY THEY CHARGED ME FOR THIS VEHICLE OR A VEHICLE THAT IS SAFER THAN MY CURRENT. I DON'T MIND PAYING A LOT FOR SAFETY BUT WHEN I PAY ALOT AND DON'T KNOW WHETHER I HAVE IT OR NOT IT ANGERS TO NO END. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#568352November 21, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER NEEDS A NEW TRANSMISSION. HE REPLACED TRANSMISSION IN SEPTEMBER, 2002. TRANSMISSION SHOULD LAST LONGER THAN 19,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769973November 21, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I LOOKED ON THE INTERNET AND WAS SURPRISED TO SEE HOW MANY PEOPLE WERE EXPERIENCING OIL LEAKAGE FROM THE REAR OF THE ENGINE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769986November 21, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WARPING OCCURS ON DISKS CAR SHAKES WHEN BRAKES APPLIED. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769946November 20, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS VEHICLE HAS HAD A PROBLEM TRANSMISSION SINCE IT WAS DRIVEN AWAY FROM THE DEALERSHIP. THE "LURCHING" MOTION MADE BY THE TRANSMISSION WAS REPORTED TO THE DEALER IMMEDIATELY AND REPEATEDLY. THE DEALER INSISTED THAT THE TRANSMISSION WAS NORMAL AND REFUSED TO REPAIR IT. IN OCTOBER 1991 THE TRANSMISSION FAILED WHILE WE WERE IN TENNESSEE AND WITNESSED BY THE DODGE DEALERSHIP IN SIEVERVILLE, TN. UPON RETURN TO FLORIDA. THE DODGE DEALER IN CORAL SPRINGS REPLACED THE TRANSMISSION. (OR SO WE WERE TOLD) THE 2ND TRANSMISSION WORKED FOR 5 YEARS AND HAD TO BE REPLACED IN SEPTEMBER OF 1996. THAT TRANSMISSION WAS A PROBLEM IMMEDIATELY BUT THE DEALER REFUSED TO REPAIR IT. WHILE IN WASH. DC IN JULY 1997, THE CAR WOULD NOT DOWNSHIFT. THE ENGINE KEPT RACING AND ONLY STOPED WHEN I TURNED OFF THE CAR. THE DODGE DEALER IN WDC SAID THAT BY TURNING OFF THE ENGINE WE CLEARED THE COMPUTER AND THEY COULD FIND NOTHING WRONG WITH THE CAR. THE THIRD TRANSMISSION WAS EVENTUALLY REPLACED AND NOW I HAVE HAD TO HAVE TWO REPAIRS ON THE FOURTH TRANSMISSION. CURRENTLY THE VEHICLE LURCHES AND JERKS SUGGESTING THAT THERE ARE MORE TRANSMISSION PROBLEMS. I FEEL THAT THE TRANSMISSION IS DANGEROUS AND COULD CAUSE SOMEONE TO LOSE CONTROL OF THEIR CAR. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023006November 19, 2002
FUEL SYSTEM, GASOLINE:STORAGE
THE VAN HAD BEEN DRIVEN 2-3 HOURS PRIOR AND PARKED. AT 3:00 AM WHILE PARKED, THE VAN CAUGHT FIRE IN THE FRONT MORE SO TO THE LEFT SIDE. THE STEERING WHEEL WAS MELTED ALONG WITH THE FRONT TIRES, DASHBOARD, ETC. DIAMLER CHRYSLER IS SENDING A REPRESENTATIVE OUT TO DIAGNOSE THE VAN. THIS VAN HAS A 3.3 LITRE ENGINE AS STATED IN THE RECALL FOR THE FUEL RAIL CROSS OVER TUBE -O- RING; NHTSA RECALL CAMPAIGN 02V293000, WHICH THE OWNER HAS YET TO FIND OUT IF ACTUAL RECALL AFFECTS HER VAN. PLEASE DESCRIBE DETAILS TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#769889November 19, 2002
ELECTRICAL SYSTEM:HORN
HORN NOT WORKING, AIR BAG AND CRUISE CONTROL MAY FAIL BECAUSE OF THIS DEFECT. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769893November 19, 2002
AIR BAGS
NHTSA ID # 02V293000 MY VAN MISSED THE RECALL BY 100 MILES AND 4 MONTHS. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769864November 18, 2002
SUSPENSION:FRONT
LEFT FRONT STRUT TOWER RUSTING THROUGH WITH DANGER OF COLLAPSE AND VEHICLE ACCIDENT. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769805November 17, 2002
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE AIR BAG LIGHT REMAINED LIT, THE HORN DID NOT WORK, AND THE SPEED CONTROL DID NOT OPERATE. KEYSTONE DODGE CHARGED ME $267.31 TO REPLACE THE CLOCKSPRING ASSEMBLY. THIS PART HAS BEEN RECALLED ON CHRYSLER MINI VANS. I WANT TO BE REIMBURSED FOR MY PERSONAL EXPENSE TO REPAIR THIS ESSENTIAL SAFETY EQUIPMENT. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769826November 17, 2002
AIR BAGS
1998 DODGE GRAND CARAVAN ES PURCHASED NEW AND METICULOUSLY MAINTAINED STARTED HAVING INTERMITTENT AIR BAG LIGHT FAILURES ON 10/13/02. AIR BAG WARNING LIGHTS AT DIFFERING TIMES WHILE STARTING, DRIVING, ETC. ANYTIME THE VEHICLE IS RUNNING. CONCERNED THE AIR BAG COULD DEPLOY AND INJURY FAMILY OR CAUSE ACCIDENT. PLEASE ADVISE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769773November 16, 2002
SEAT BELTS
I WOULD LIKE TO COMPLAIN ABOUT THE DODGE SEAT BELTS. WITH THE STUDIES DONE WHY DODGE HASN'T CHANGED ALL SEAT BELTS THAT AREN'T SAFE OR ACHIEVED A HIGH SAFETY RATING. I HAVE ORDERED A 2003 DODGE GRAND CARAVAN AND I AM CONCERNED ABOUT THE SEAT BELTS IN THE BACK AND MIDDLE SEATS. I WOULD LIKE FOR DODGE TO AS AN OPTION ON NEW VEHICLES AT THE LEAST BE ABLE TO TRADE IN THE 3 SEAT BELTS FOR THE 4 GRAND CARAVAN FRONT SEAT BELTS. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769803November 16, 2002
STEERING:RACK AND PINION
NO SUMMARY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008551November 15, 2002
AIR BAGS:FRONTAL
I OWN A 1996 DODGE GRAND CARAVAN ES. I BOUGHT IT USED WITH 85000 MILES BACK IN 1999. RECENTLY MY AIRBAG LIGHT CAME ON, THEN THE HORN STOPPED WORKING (BUT WOULD SOMETIMES SOUND WHEN MAKING TURNS), THE CRUISE CONTROL STOPPED FUNCTIONING. THIS WAS OVER A FEW 2-3 MONTH PERIOD THIS PAST SUMMER. I ASKED A MECHANIC ABOUT IT, HE SAID IT WAS A RECALL ITEM FROM DODGE. I CALLED THE DODGE DEALER WHERE I BOUGHT THE VAN, AND THEY SAID "THEY WERE UNAWARE OF ANY PROBLEM WITH THE ELECTRICAL SPRING" IN THE STEERING WHEEL. THEY CHARGED ME ABOUT 200.00 TO REPLACE THE PART. YESTERDAY I HEARD ON THE RADIO IT IS A RECALL, SO I WANT TO HEAR IT FROM YOU. IS IT A RECALL? IF IT IS, SHOULD THE DEALERSHIP REFUND MY MONEY THAT WAS SPENT REPLACING THE PART. I THINK THEY KNEW ABOUT THE PROBLEM/DEFECT ALL ALONG! THANKS, LOUIS.--- DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS-----769734. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008570November 15, 2002
ENGINE AND ENGINE COOLING:ENGINE
I CAN'T KEEP IT RUNNING IN COLD WEATHER, NO MATTER WHAT THE SPEED OF DRIVING.**** DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****769757. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022805November 15, 2002
STEERING:RACK AND PINION
CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE RACK AND PINION SNAP CAUSING THE CONSUMER TO LOSE STEERING CONTROL. DEALER NOTIFIED TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022745November 14, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATES WHILE TRAVELING 35 MPH WITHOUT ANY INDICATION VEHICLE LOST ALL TRANSMISSION. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769665November 13, 2002
ELECTRICAL SYSTEM:HORN
HORN DOESN'T WORK, CRUISE CONTROL DOESN'T WORK, AIRBAG WARNING LIGHT IS ALWAYS ON. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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