Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10001522December 26, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE CAUGHT ON FIRE WHILE ENGINE WAS OFF. DEALER WAS NOT CONTACTED HAS GONE OUT OF BUSINESS. TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10006634December 19, 2002
SEAT BELTS:INTEGRATED CHILD SEAT
THE FEMALE END OF THE SEAT BELT BUCKLE IN THE INTEGRATED CHILD SAFETY CRUMBLED INTO SEVERAL PIECES. WE ARE WORRIED THAT THE OTHER SEAT MAY HAVE THE SAME DEFECT. CHRYSLER SAYS THAT THE WARRANTY HAS EXPIRED AND WON'T DO ANYTHING ABOUT IT. I WOULD THINK THEY WOULD BE MORE CONCERNED, ESPECIALLY SINE THE PROBLEM INVOLVES A CHILD SEAT. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS***770772
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001194December 19, 2002
AIR BAGS
CONSUMER STATES THAT THERE VEHICLES' AIRBAG HAS THE SAME DEFECT STATED IN RECALL NUMBER 99 V 113 000, BUT THERE VIN NUMBER IS NOT INCLUDED. PLEASE PROVIDE MORE DETAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000250December 19, 2002
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TO: WHOM IT MAY CONCERNS: I AM WRITING TO YOU AS A DISSATISFIED DODGE CARAVAN OWNER. I PURCHASED MY VAN BRAND NEW ON MARCH 1999. I HAVE HAD CONSISTENT PROBLEMS WITH THE CAR, SINCE THE DAY I PURCHASED IT: A) ON JANUARY 24, 2000 WE REPLACED THE , SENSOR, TRANSAX LE, TURBIN INPUT IN THE TRANSMISSION. B) FEBRUARY 17, 2000 WE REPLACED THE BATTERY. C) FEBRUARY 20, 2001. WE REPLACED THE EVAPORETOR, SUCTION LINE, LIQUID LINE AND THE COIL IN THE AIR CONDITION UNIT. D) REPLACED THE WINDOW LIFT MOTOR. E) JANUARY 8,2002 REPLACED SOP BELT TENSIONER COIL . F) JANUARY 4,2002 REPLACE THE BATTERY. G) MARCH 2, 2002 REPLACED WINDSHIELD WASHER PUMP. H) JUNE 2, 2002 REPLACED FUEL SEAL. I) NOVEMBER 13, 2002 REPLACED THE HIGH PRESSURE VALVE OF THE A/C NOW THEY ARE ASKING US TO REPLACE THE EVAPORETOR AND THE COMPRESSOR WHICH WAS REPLACED BY MAROONE DODGE ON FEBRUARY 2001!!! ALL REPAIRS WERE DONE AT AUTHORIZE DODGE DEALER: MAROONE DODGE LOCATED: 21151 N.W 2ND AVE MIAMI, FL 33169 TEL: 305-653-6343. WE FEEL THAT FOR 44,000 MILES CAR WE SHOULD NOT EXPERIENCED SO MUCH PROBLEM ESPECIALLY WITH THE A/C WHICH WAS FIXED IN 2001. WE HOPE YOU WILL CORRECT THE WRONG AND REPAIRED THE CAR WITH NO COST TO US.SINCERELY DAVID AND HONEY BOUGANIM 239 ATLANTIC ISLE SUNNY ISLES, FL 33160 TEL: 305-945-5354
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001112December 18, 2002
SERVICE BRAKES, HYDRAULIC
WHEN BRAKES WAS APPLIED WHILE DRIVING AT 45 MPH, VEHICLE LAUNCH FORWARD. CONSUMER TOOK VEHICLE TO THE DEALERSHIP WHO INDICATED THAT THE TRANSMISSION SENSOR NEED TO BE REPLACED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000214December 18, 2002
AIR BAGS:FRONTAL
SOMETIME WITHIN THE PAST TWO WEEKS, THE AIR BAG LIGHT ON THE INSTRUMENT PANEL LIT UP. THE MECHANIC WHO USUALLY WORKS ON OUR VAN (NOT AT THE DEALERSHIP) INFORMED US THAT THERE WAS A "TECHNICAL SERVICE BULLETIN" CONCERNING THE "CLOCK SPRING." I TOOK THE VAN TO THE DEALER TO HAVE THE AIR BAG CHECKED, & SHOWED THE SERVICE TECHNICIAN THE SERVICE BULLETIN. THE CLOCK SPRING WAS, IN FACT, DEFECTIVE. WE OWN A 1999 DODGE GRAND CARAVAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001097December 17, 2002
SEAT BELTS:FRONT
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING, THE DRIVER SIDE SEAT BELT WOULD NOT REMAIN LATCHED. THE DEALER WAS NOTIFIED OF THE PROBLEM. TS SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000064December 15, 2002
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
ON DECEMBER 05/2002 MY 1996 DODGE GRAND CARAVAN CAUGHT ON FIRE. THE CAR WAS JUST WARMING UP PRIOR TO BEING USED TO TAKE MY KIDS TO SCHOOL. THE FIRE WAS EXTINGUISHED BY THE DEKALB COUNTY, GEORGIA FIRE DEPARTMENT. I LEARNED AFTER THE FIRE THAT CHRYSLER HAD A RECALL RELATED TO A FUEL RAIL/SYSTEM DEFECT. I HAVE ALL MAJOR MECHANIC WORK DONE AT THE AUTHORIZED CHRYSLER DEALERSHIP AND WAS NEVER TOLD OF THIS RECALL.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10000105December 13, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
INTERMITTENT WIPERS WILL NOT CYCLE CONSISTANTLY. THEY MIGHT SWEEP 3 TIMES QUICKLY AND THEN WILL CYCLE NORMALLY, THEN MAY STOP CYCLING FOR 4-6 CYCLES. WIPERS WILL SOMETIMES ACTIVATE ON THEIR OWN. INTERMITTENT WIPERS WILL SOMETIMES BEGIN TO CYCLE AND CONTINUE CYCLING EVEN AFTER THE SWITCH HAS BEEN TURNED TO THE "OFF" POSITION IN DESPERATION. WE LIVE IN THE PACIFIC NW AND HAVE TO DRIVE IN RAIN CONSTANTLY. NOT HAVING RELIABLE WINDSHIELD WIPERS IS EXTREMELY HAZARDOUS. WE HAVE HAD THE CAR TO A DEALER TWICE AND HAD THE SWITCH REPLACED TWICE WITHIN ONE YEAR. PER THE DEALER, THE SWITCH WAS DEFECTIVE BOTH TIMES. WHILE DRIVING HOME FROM THE DEALER AFTER HAVING THE SWITCH REPLACED THE SECOND TIME, THE PROBLEM OCCURRED AGAIN BUT BY THE TIME WE TURNED AROUND AND GOT BACK TO THE DEALER, IT WAS WORKING FINE SO THE DEALER COULD NOT DIAGNOSE ADDITIONAL PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000014December 13, 2002
SEATS
MY HUSBAND WAS REAR-ENDED BY A CAR AT APPROXIMATELY 30MPH IN OUR 1992 DODGE GRAND CARAVAN. THE BACK OF THE DRIVERS SEAT COLLAPSED. FORTUNATELY HE WAS NOT HURT, BUT HE COULD EASILY HAVE LOST CONTROL OF THE VEHICLE. ALSO, IF OUR 8 YEAR OLD CHILD HAD BEEN WITH HIM, SHE WOULD HAVE BEEN RIDING IN THE SEAT DIRECTLY BEHIND THE DRIVER AND COULD HAVE BEEN SEVERLY INJURED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8023960December 9, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER STATED THAT WHILE DRIVING TRANSMISSION FAILED CAUSING VEHICLE TO STALL. DEALER DIAGNOSED AND REPLACED TRANSMISSION "LINE", "CONVERTER" AND "SOLENOID". PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023800December 5, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE CONSUMER FEELS THAT ALL OF THE VEHICLES SEAT BELT LATCHES ARE UNSAFE AND IMPROPERLY ASSEMBLED BY THE MANUFACTURER. THE CONSUMER FEELS THAT THE SEATBELT UNLATCHES TO EASILY. THE DEALER HAS BEEN NOTIFIED. *TS *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023602December 3, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
CONSUMER STATES THAT ALL 5 REAR SEAT BELT ASSEMBLIES UNLATCH EASILY. THE DRIVER AND PASSENGER SEAT BELTS ARE UNAFFECTED. THE CONSUMER PERFORMED THAT STEEL BALL TEST SEEN ON TELEVISION. BALL WAS ROLLED OVER BUCKLE RELEASE BUTTONS AND THEY CAME UNDONE EASILY. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770394December 3, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WE RECEIVED A SAFETY RECALL NOTICE ON A FUEL RAIL PROBLEM. ON 10/08/02 MY WIFE TOOK OUR VAN IN FOR THE APPOINTMENT AT SAVANNAH DODGE FOR THE REPAIR. WHEN SHE PICKED IT UP THEY TOLD HER THEY NOTICED THE AIR BAG LIGHT WAS ON AND THEY HAD DIAGNOSED IT AS A CLOCKSPRING FAILURE. THEY TOLD HER IT WOULD BE $181 TO REPAIR IT. WE TOLD THEM WE WOULDN'T DO IT THEN. ON NOVEMBER 5 MY WIFE WAS INVOLVED IN A LEFT FRONTAL COLLISION AND ONLY THE PASSENGER AIR BAG DEPLOYED. FORTUNATELY NO ONE WAS SERIOUSLY INJURED IN OUR CAR. THAT IS NOT THE POINT OF MY COMPLAINT. TODAY WE RECEIVED A HAND WRITTEN POSTCARD FROM THE DEALER SAYING OUR CAR WAS INVOLVED IN A FACTORY RECALL CLOCKSPRING B24. I THOUGHT THIS WAS QUITE UNUSUAL THAT THE NOTICE CAME FROM THE DEALER AND NOT CHRYSLER. I JUST DID SOME RESEARCH AND FOUND THAT IN AUGUST 2001 TSB 08-010-01 WAS ISSUED ON THIS PROBLEM, AND THERE'S QUITE A CONSUMER CONTROVERSY OVER WHETHER THIS IS A SAFETY ITEM OR NOT AND WHETHER IT WARRANTS A SAFETY RECALL. SO WHAT'S SUDDENLY CHANGED? IS IT REALLY A RECALL OR IS THE DEALER JUST TRYING TO DRUM UP BUSINESS? THIS SEEMS TO BE AN UNFAIR BUSINESS PRACTICE. I HAVE SAVED THE POSTCARD IN CASE YOU'D LIKE IT. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770361December 3, 2002
AIR BAGS
I HAD A COLLISION WITH A DEER AT 40 MPH AND THE CAR WAS SEVERELY DAMAGED BUT THE AIR BAGS NEVER DEPLOYED. THIS INCIDENT HAS BEEN REPORTED TO DODGE FOR INVESTIGATION. DT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#770362December 3, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I HAVE HAD TO REPLACE THE BRAKES ON THIS MINIVAN APPROXIMATELY EVERY 6 MONTHS OR 12,000 MILES. I KNOW OF SEVERAL OTHER PEOPLE WHO ARE HAVING THIS SAME PROBLEM. YES, I GOT A WARRANTY BUT YOU STILL HAVE TO PAY FOR LABOR AND BRAKES SHOULD BE LASTING 40,000 MILES OR MORE. I THINK THERE IS A DEFECT IN THE DESIGN OF THE FRONT BRAKES, OR WHEEL BEARINGS. (WHICH I HAVE ALSO HAD TO REPLACE) DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023550December 2, 2002
VEHICLE SPEED CONTROL:LINKAGES
WHEN ACCELERATING OR LETTING OFF ACCELERATOR PEDAL. THERES SOME JERKING IN VEHICLE. TOOK TO A MECHANIC AND THEY STATED TRANSMISSION NEEDS REBUILDING. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770183November 27, 2002
SEAT BELTS:FRONT:ANCHORAGE
WHILE DRIVING THRU MY NEIGHBORHOOD I HAD TO SLAM ON MY BRAKES TO AVOID A CAR BACKING OUT OF ITS DRIVEWAY WITHOUT THEM LOOKING. MY 2 YEAR OLD ALONG WITH HER CAR SEAT CAME FORWARD AND SHE HIT HER HEAD ON THE BACK OF THE DRIVERS SEAT. I HAD JUST CHECKED THAT HER CAR SEAT WAS TIGHT EARLIER. I BELIEVE THIS WAS A DEFECT FROM THE GEN 3 SEAT BELT. I FEEL EITHER HER OWN CAR SEAT OR THAT OF HER BROTHER NEXT TO HER RUBBED ON THE RELEASE BUTTON. WHO KNOWS HOW LONG I MAY HAVE DRIVEN WITHOUT HER CARSEAT BEING BELTED IN IF THIS INCIDENT HADN'T HAPPENED. SOMETHING MUCH WORSE COULD HAVE HAPPENED ON THE HIGHWAY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770205November 27, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILS TO ENGAGE IN FORWARD OR REVERSE. OR TRANSMISSION ENGAGES IN REVERSE LONG ENOUGH TO BACK OUT INTO TRAFFIC BUT THEN FAILS TO ENGAGE IN ANY FORWARD GEAR OR REVERSE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770212November 27, 2002
EXTERIOR LIGHTING:HEADLIGHTS
LEFT AND RIGHT PLASTIC HEADLIGHT LENS HAVE TAKEN ON A YELLOW TINT THAT HAS REDUCED THE ILLUMINATION TO A POINT THAT IT IS A HAZARD TO DRIVE AT NIGHT. HAVE NOTICED OTHER DODGE VANS WITH THE SAME PROBLEM. A LOCAL DEALER TOLD ME THERE HAS BEEN NO RECALL ON THESE HEADLIGHTS, AND THAT THE ENTIRE ASSEMBLY MUST BE REPLACED. I FEEL THE MATERIAL USED IN THE HEADLIGHT LENS IS FAULTY. HOW DO I GO ABOUT GETTING A RELACEMENT IF THIS IS THE CASE? DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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