Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#8022187November 5, 2002
AIR BAGS
WHILE DRIVING THE VEHICLE'S AIR BAG LIGHT ILLUMINATED INDICATING THERE WAS A PROBLEM WITH THE AIR BAG. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE AIR BAGS MAY NOT DEPLOY IN AN ACCIDENT. *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566364November 4, 2002
CHILD SEAT
THE VAN WAS TAKEN TO THE DEALER BECAUSE THE SEAT BELT FOR THE BUILT IN CAR SEAT HAD BROKEN. IT WAS INSPECTED AND CONSUMER WAS INFORMED IT WAS A DEFECT FROM THE FACTORY. DAIMLER-CHRYSLER REFUSED TO FIX IT AT THEIR COST. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022051November 1, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DEALERSHIP DOES NOT HAVE THE PARTS FOR THE ANTI SKID SYSTEM RECALL. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769076October 30, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION ON THIS VAN SUDDENLY WENT OUT WHILE I WAS DRIVING OVER RAILROAD TRACKS. FORTUNATELY, I WAS ABLE TO GET THE VAN OFF THE TRACKS BEFORE THE TRAIN CAME BY. THE VAN WAS TOWED TO THE DEALERSHIP WHO ACCUSED ME OF NOT PROPERLY MAINTAINING THE TRANSMISSION. MY HUSBAND TAKES CARE OF THE MAINTENANCE ON THIS VEHICLE AND FOLLOWED THE MANUFACTURER'S INSTRUCTIONS. THERE WAS NEVER ANY INDICATION THAT THERE WAS A PROBLEM WITH THE TRANSMISSION PRIOR TO IT'S FAILURE. THE TRANSMISSION SHOP HAS STATED THAT THE COOLER ON THE TRANSMISSION CAUSES A BACKFLOW OF FLIUD IN THE LINES FORCING THE TORQUE CONVERTER TO DROP METAL SHREDS INTO THE TRANSMISSION. THEIR OPINION IS THAT THE FAILURE WAS CAUSED BY A CHRYSLER DESIGN FLAW. JUST FROM THE LITTLE BIT OF RESEARCH WE HAVE DONE ON CAR POINT, IT IS VERY COMMON FOR THE TRANSMISSIONS IN THESE VANS TO FAIL BEFORE THEY REACH 50,000 MILES. I WAS LUCKY THAT MINE LASTED UNTIL 60,000. I HAVE HAD SEVERAL PROBLEMS WITH THIS MINIVAN, INCLUDING A DASHBOARD MELTING OVER THE AIRBAG AND A BELT NEEDING TO BE REPLACED 2X ALREADY AND QUITE POSSIBLY A THIRD NOW. CHRYSLER REFUSES TO STANS BEHIND THESE VANS BECAUSE THEY ARE OUT OF THE MILEAGE WARRANTY AND IT'S NOT RIGHT. THERE IS AN OBVIOUS AND CHRONIC PROBLEM WITH THESE MINIVAN TRANSMISSIONS THAT NEEDS TO BE FIXED. ANOTHER MOTHER MAY NOT BE SO LUCKY AND GET HER VAN OFF THE RAILROAD TRACKS WHEN THE TRANSMISSION. DT FAILS.THANK YOU FOR YOUR TIME AND CONSIDERATION IN THIS MATTER. I LOOK FORWARD TO HEARING FROM YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769062October 29, 2002
CHILD SEAT
THE SEAT BELT ON BOTH INTEGATED CHILD SEATS FAILED WITHIN A MONTH OF EACH OTHER. ONE FAILED WHILE VAN WAS IN MOTION WITH CHILD IN SEAT. THE LATCH SYSTEM THAT LOCKS THE SHOULDER BELTS BROKE. THIS FAILURE PREVENTS THE SHOULDER BELTS FROM SAFELY RESTRAINING A CHILD IN THE SEAT. THE DEALER WAS CONTACTED. FAILURE WAS DETERMINED TO BE SOMETHING IN THE CABLE ASSEMBLY THAT LOCKS SHOULDER BELTS AFTER BUCKLE IS LATCHED. I WAS TOLD REPAIR WAS NOT POSSIBLE AND COMPLETE SEAT REPLACEMENT WAS MY ONLY OPTION. MY CONCERN IS THAT THIS FAILURE COULD PUT A CHILD IN SEVERE RISK IF IT HAPPEN DURING AN ACCIDENT. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021783October 29, 2002
SERVICE BRAKES, AIR:DISC:ROTOR
WHILE VEHICLE WAS AT DEALER FOR TIRE REPLACEMENT, MECHANIC NOTICED THE FRONT ROTORS WERE RUSTING FROM THE INSIDE OUT. FRONT ROTORS HAD TO BE REPLACED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769012October 28, 2002
ELECTRICAL SYSTEM:HORN
MY HORN DOES NOT WORK. MY CRUISE CONTROL DOES NOT WORK. INTERMITTENTLY, MY WINDSHIELD WIPERS TURN ON ALL BY THEMSELF. I HAVE NO WAY OF KNOWING IF THE DRIVER SIDE AIR BAG IS FUNCTIONAL OR NOT. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021675October 28, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER STATES THAT WHILE BACKING DOWN AN INCLINE , THE BRAKES GRADUALLY GOES OUT. THE PEDAL GOES ALMOST TO THE FLOOR. HAD BRAKES BLEAD 4 TIMES, PROBLEM STILL ACCURS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021691October 28, 2002
AIR BAGS:SIDE/WINDOW
CONSUMER STATES THAT THE AIR BAG LIGHT COMES AND AND STAYS ON AND THE HORN IS INOPERTIVE. DEALER CONTACTED HAD THE CLOCK SPRING REPLACED. THIS IS A COMMON PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021745October 28, 2002
EXTERIOR LIGHTING:HEADLIGHTS
CONSUMER STATES HEAD LAMP BECOME POOR VISIBILITY, FOGGED AND HARD TO DRIVE. DEALER HAS BEEN NOTIFIED, PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021435October 23, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS WORK ONLY INTERMITTENTLY. DEALER FOUND NO PROBLEM. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768744October 22, 2002
SUSPENSION:FRONT
WHO CAN TELL ME IF THE CAR IS SAFE TO CONTINUE DRIVING? IS THERE A HIDDEN WARRANTY? DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021313October 22, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE FUEL TANK WAS LEAKING FUEL. TS *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021273October 21, 2002
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
CONSUMER STATES THAT HER CHILD WAS ABLE TO TAKE CAR OUT OF GEAR WITHOUT PRESSING THE BRAKE. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021200October 21, 2002
AIR BAGS
CONSUMER STATES OF HAVING PROBLEMS WITH THE CLOCKSPRING ASSEMBLY . DEALER WAS CONTACTED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021206October 21, 2002
SEAT BELTS:REAR/OTHER
CONSUMER STATES HAVING PROBLEMS WITH THE BACK SEAT BELTS. DEALER WAS NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768645October 20, 2002
ELECTRICAL SYSTEM:HORN, AIR BAGS
THE FOLLOWING COMPONENTS DO NOT WORK, HORN, CRUISE CONTROL AND THE AIRBAG LIGHT STAYS ON ALL THE TIME. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567884October 17, 2002
AIR BAGS
THE VEHICLES AIR BAG LIGHT ILLUMINATED AND THE CRUISE CONTROL STOPPED WORKING AT THE SAME TIME, THE CONSUMER BELIEVES THIS PROBLEM IS RELATED TO A FAULTY CLOCKSPRING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020989October 17, 2002
AIR BAGS
CONSUMER STATES THE AIRBAG LIGHT ILLUMINATED ON AND OFF FOR PERIODS OF TIME. THE FREQUENCY WAS INCREASING. THE CLOCKSPRING WAS REPLACED. PLEASE PROVIDE MORE INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768519October 16, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
VEHICLE WAS BROUGHT TO DEALERSHIP 6 TIMES FOR THE SAME REPORTED ELECTRICAL PROBLEM. WHEN VEHICLE WENT OVER BUMPS, TURNED RIGHT, OR OWNER TURNED ON THE HEAT.....THE INTERIOR LIGHTS WOULD FLASH, DOOR LOCKS WOULD GO UP AND DOWN, AND THE EMERGENCY BRAKE LIGHT AND THE DOOR AJAR LIGHTS ON THE DASH WOULD FLASH. EACH TIME WE BROUGHT THE VEHICLE TO BE CHECKED WE WERE TOLD THAT ELECTRICAL PROBLEMS WERE HARD TO DIAGNOSE UNLESS IT WAS PHYSICALLY HAPPENING WHILE BEING DIAGNOSED! THE DEALERSHIP ADJUSTED THE DOORS AND REPLACED THE BCM MOTOR UNDER THE DASH HOWEVER ELECTRICAL PROBLEMS CONTINUED AND ON 10/11/02 THE VEHICLE CAUGHT FIRE IN THE DASH BY THE STEERING COLUMN WHILE I WAS DRIVING IT WITH MY CHILDREN IN THE VEHICLE!!! WE GOT OUT WITHOUT INJURY THANK GOODNESS BUT THE VEHICLE WAS TOTALLY ENGULFED WITHIN 6 MINUTES! TO DODGE THIS WAS NO LOSS TO SUCH A LARGE COMPANY BUT TO MY HUSBAND AND I...IT COULD HAVE BEEN OUR 4 CHILDREN! MR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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