Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11574261February 27, 2024
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2017 Dodge Grand Caravan. The contact stated that the driver's side rear sliding door was stuck and failed to open. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574087February 26, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while stopped at a traffic light, the accelerator pedal was depressed however, the vehicle failed to respond. Additionally, there was an abnormal sound coming from the vehicle. The contact parked the vehicle. The contact had an independent mechanic to go to the location to inspect the vehicle. The independent mechanic diagnosed the vehicle with a possible failed transmission pump. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574136February 26, 2024
ELECTRICAL SYSTEM
The automatic sliding rear door is stuck in the lock position causing it to not be able to open automatically or manually. This poses a huge risk of there was a vehicle fire or other incident that wouldn't allow my back seat passengers to get out of the car. The door will not lock or unlock.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573342February 22, 2024
POWER TRAIN
I reported transmission issues to the dealership at 59,500 miles in March 2023 on my 2020 Dodge Grand Caravan. After inspection I was told that there was no problems found. On December 26th, 2023 at about 76000 miles my transmission catastrophically failed and required replacement, costing me $5800. There are numerous reports of transmission failure in this model online in help forums between 50k and 90k miles. I believe this is a widespread problem that the mechanic stated was common that should be subject to a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573074February 21, 2024
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2013 Dodge Caravan. The contact stated that while his wife was driving 30 MPH, the headrest inadvertently deployed. The headrest struck the contact on the head. The driver sustained no injuries. Medical attention was not sought. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact there was no warranty coverage on the vehicle. The failure mileage was approximately 150,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572936February 20, 2024
POWER TRAIN
The contact owns a 2015 Dodge Grand Caravan. The contact stated while his daughter's husband was driving at various speeds, the transmission failed to function as needed, causing the driver to stop several times. There was no warning light illuminated. Additionally, the contact stated that the vehicle stalled, was inoperable, and remained parked in the driveway. The dealer was notified of the failure and charged a diagnostic testing fee. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572726February 19, 2024
ENGINE
Was told today the oil filter cooler has a small leak. Appears to be a prolific issue on Caravans that Dodge is ignoring. Presents a safety hazard if the leak gets too bad and an environmental hazard if they go unrepaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572660February 18, 2024
UNKNOWN OR OTHER
I am a paraplegic. I drive an adapted van with hand controls that include a Sure-Grip A600 spinner knob. This is equipment purchased from and installed by my mobility vehicle dealer, and is intended to allow operating the steering wheel with one hand so that the other can operate the throttle and brake, as well as other controls. Today while driving and making a hard turn, the plastic knob pulled off the shaft of the mount, causing me to lose control of the van and have a serious accident. This appears to be a clear case of defective product design as the plastic knob was merely pressed onto the shaft. The shaft and mount for it did not shift or move, but the knob pulled off. There were no features on the shaft to aid in retaining the knob beyond a friction fit.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11572122February 15, 2024
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR
The contact owns a 2018 Dodge Grand Caravan. The contact stated that on several occasions while the vehicle was parked, the key fob was used to attempt to lock and unlock the vehicle however, the doors failed to open. Additionally, the contact stated that on several occasions while the vehicle was parked, the door would not open as needed; however, the rear passenger’s side door would occasionally open unintendedly. The vehicle was taken to the dealer on three occasions where it was diagnosed that the door lock actuator on the rear doors, batteries in the key fobs, and the driver's side door module needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571885February 14, 2024
UNKNOWN OR OTHER
Rear door locks malfunction and fail resulting in doors locking. They then cannot be unlocked and opened either with key fob or manually. This is a major safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571894February 14, 2024
ENGINE
Code P0302 - undiagnosed as of 2/14/24 mileage - 51833miles 2016 Dodge Grand Caravan with Braun Mobility Conversion for wheelchair June 2023, had transmission freeze up and replace by Dodge dealer. Later that day after picking up from dealer, "Engine" light came back on. Called and left message with dealer asking if they neglected to re-set codes and or reset check engine light. Called twice and left messages, no return call. Van functioning fine. I had no problems for months until I needed it SMOG tested this month. SMOG repair station said it won't pass SMOG and it's likely cylinder 2 misfire, which can be observed sporadically, although I have never had any issues driving at all. Engine light never flashes. The SMOG mechanic researched Dodge issues and said I may likely need to replace the engine, but that even the replaced engine is not guaranteed to not have the same problem, due to it appears to be a problem in the engine itself. There are countless reports online by Dodge Caravan owners reporting same code, but almost all of them report driving and/or idling issues. There seems to be enough consensus that there is something inherently wrong with certain year Dodge engines but there is still no recall or dealer support. I don't know who to believe. I need to get it to pass SMOG but don't want to replace the engine to do it if it has been driving fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571943February 14, 2024
POWER TRAIN
Was driving home from work and the engine rpms just went up going down a hill. When I got to the bottom of the hill I was slowing down pressed the gas and nothing happened but thr rpms going up. So pulled over and called my buddy to pick me up. No warning lights on the car. It was out of the blue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571319February 11, 2024
ELECTRICAL SYSTEM
There appears to be an electrical problem when locking/unlocking the doors, and a loud buzz occurs and at times, the doors hesitate to lock or unlock, which in my opinion, is a safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570789February 8, 2024
ELECTRICAL SYSTEM
The actuator on the left passenger side sliding door is buzzing every time the doors are opened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570612February 7, 2024
ELECTRICAL SYSTEM
Driver back sliding door makes buzzing noise when door lacks or unlocks. It will do it also going down road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570311February 6, 2024
UNKNOWN OR OTHER
My drivers side sliding door actuator was replaced several years ago under warranty due to buzzing noise. Now it will not allow that same door to release the lock to open it up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569781February 4, 2024
ENGINE
Cylinder 2 misfire requiring valve replacement. Seems to be a common problem with this motor and very expensive repair. Earlier years Dodge extended warranty to 150000 miles but the same issue with later year motors still exist without extending warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569812February 4, 2024
ELECTRICAL SYSTEM
My wife parked the van in our church parking lot. Turned it off and locked the doors like normal. Came out two hours later to see the front windows covered in smoke and the. Hitting the unlock button on the key fob opened the door to find the driver seat melted, center console, right half of steering wheel, driver window visor and roof melted and burnt. The fire of damage was only in that area the rest of the car has heat damage and smoke damage. But from under the driver seat and up completely melted away. This just happened today Feb 4, working though USAA insurance company to figure out the way forward.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11569820February 4, 2024
SEATS, UNKNOWN OR OTHER
the headrest on the passenger side front deployed for no reason as the car was sitting overnight. it cannot be reset
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569651February 3, 2024
ENGINE
Car stalled and left entire family stranded on side of the road. After taking to mechanic was told it needed new spark plugs. After $1000 for new spark plugs the van immediately had the same issue after leaving mechanic and caused entire family to be stranded overnight in below 0 temperatures. 2nd quote reads as follows... FRONT CYLINDER HEAD EXHAUST VALVE IS LEAKING OR POSSABLY DAMAGED. CAUSING THE CYLINDER TO MISSFIRE, ROUGH IDLE, AND LOSS OF POWER. RECOMMEND NEW CYLINDER HEAD WITH VALVES. ESTIMATE: $4,049.50+tax This is a commonly reported issue and still no recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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