Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11583497April 17, 2024
UNKNOWN OR OTHER
Front seat passenger headrest has deployed. Vehicle was not in an accident. Don’t know when it happened. I noticed it when a friend was getting in the car. Who is responsible for this one? And I am afraid the driver headrest will deploy when I am driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583251April 16, 2024
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
Dealership still cannot pinpoint exactly what is wrong but the car does not start. One time it’ll start and the next it won’t. It’s actually left me stranded in the cold because that seems to be the only time it won’t start. It’s happened to many other grand caravan owners too. No mechanic I’ve taken it to can solve the problem I’ve spent so much money replacing parts on this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583264April 16, 2024
POWER TRAIN
The contact owns a 2019 Dodge Grand Caravan. The contact stated while driving 55 MPH, the vehicle shifted into neutral and stalled. The RPM increased to HIGH. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired, but the failure recurred. While driving at undisclosed speeds, there was an abnormal whistling noise detected. The manufacturer was contacted and informed the contact that there was no recall coverage for the issue. The failure mileage was approximately 75,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583298April 16, 2024
ELECTRICAL SYSTEM
The driver side sliding door lock actuator has failed. I found MOPAR Warranty Bulletin number D-21-15, dated November 10, 2021 that indicates Dodge has extended the warranty for this part to 2015-2017 year Grand Caravans because this part commonly fails. However, Dodge is refusing to cover the replacement of this part for my vehicle. Mileage is 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583171April 15, 2024
SEATS
I was driving down the road and the drivers side head rest popped off and hit me in the back of the head/neck. There were no warning signs and has not been taken anywhere to be inspected as of today. Will be looking into that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582783April 13, 2024
SEATS
the head rest deployed without being in an accident and now cannot be re-assembled. This is a recurrent problem with Chrysler vehicles including the Grand Caravan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582732April 12, 2024
AIR BAGS, POWER TRAIN
The transmission failed at just under 60k miles. Our air bag sensor light is now coming on and not sure why. I don’t have the money to continue to repair this vehicle plus make payments. We also have had issues with the front bolts on the driver side continuing to loosen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582216April 10, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Unable to open rear left sliding door, lock actuator is failed. Burning smell from left sliding door 1 year ago. Right sliding door make buzzing noice from the lock actuator area, sometimes unable to open sliding door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582257April 10, 2024
VEHICLE SPEED CONTROL, STEERING, POWER TRAIN
My Transmission failed. My odometer reading is 92901. Dealership said not manufactured coverage. No message on dash. Happened while driving with children. Mechanic said needed to be replaced. This is a expensive repair. I believe manufacture should have told drivers about problems with transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581960April 9, 2024
UNKNOWN OR OTHER
Both sliding door actuators are malfunctioning. The door locks have to be manually locked and unlock. Searching the internet, I found that if the door is not lock, the door can disengage and fly open. This has not occurred and we keep the doors locked. I was told by the dealership that because my 2017 Dodge Grand Caravan was manufactured in Canada that the RT warranty does not pertain to my vehicle. This is a very expensive repair. Since both of my doors are affected, it could cost around $1,300 to repair both. If this was an isolated incident, I could understand having to pay for the repair. However, it seems to be a common problem. The part is defective and the cost should not be bared by the consumer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581802April 8, 2024
ELECTRICAL SYSTEM:IGNITION:MODULE
The contact owns a 2008 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed and making a turn the vehicle stalled. The contact stated that the vehicle could not be restarted and was towed to the residence. The contact diagnosed the vehicle WIN Module failure. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581383April 5, 2024
SEATS
The contact owns a 2019 Dodge Grand Caravan. The contact stated on one occasion while driving approximately 35 MPH, the second-row passenger’s seat folded onto the contact's nine-year-old son. The child sustained neck soreness. Medical attention was not provided. On another occasion, while the vehicle was turned off, the second-row passenger seat folded inadvertently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580446April 1, 2024
ELECTRICAL SYSTEM
Passenger sliding door stuck in locked position cannot unlock manually or with key fob .. same as 2017 recall same issue. Cannot unlock very unsafe issue in case of emergency or accident door will not open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580516April 1, 2024
AIR BAGS, SEATS
While I was driving, the passenger seat headrest exploded forward. Chrysler calls this the "Front Seat Active Head Restraint." This is a safety mechanism supposed to be triggered in a crash, but the plastic holding back the force of the strong springs gave out and the plastic broke. This is a known issue that has caused others concussions, neck injuries, etc. As of yet the person who was sitting in the seat has not shown adverse symptoms, but his safety was put at risk. Chrysler is aware of this issue and had sent out a letter extending the warranty to 10 years, but this vehicle is just past the 10-year mark. No dealer, police, or insurance representatives have inspected this specific incident. There were no warning lamps, messages, or other symptoms of the problem prior to failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580539April 1, 2024
ELECTRICAL SYSTEM, POWER TRAIN
P1790,P0868,P083B, P0736, P0733 codes. Transmission went bad. See attached invoice for more details.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579910March 28, 2024
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
It started off as the can stalling occasionally when I came to a stop. Then it became more and more frequent. Video is available to see the RPM move and then drop to 0. I then have to restart the vehicle which causes a delay which other drivers are not patient about. They immediately want to go and I have to flash my hazards and restart the van. Mechanical issue is unknown by the mechanic and dealer service department.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579837March 27, 2024
ELECTRICAL SYSTEM
Sliding Passenger Door Lock Is Stuck in the locked position and the door cannot be unlocked or opened manually or electrically. Have been told its the lock actuator that has failed (similar to the 2017 and below models that was recalled)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579662March 27, 2024
POWER TRAIN
Drove it one day and it was fine, then next day I went on my lunch break and it lost power, I pull in a parking lot put it park then tried to pull it in reverse and it would only go into neutral. After a couple times it have went into reverse but found out the transmission has to be replaced. Only 110,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579277March 25, 2024
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the vehicle went into LIMP Mode. The contact attempted to accelerate; however, the vehicle would not accelerate above 35 MPH. The check engine warning light was illuminated. The vehicle was taken to a local mechanic and a diagnostic test was performed. The mechanic stated that the torque converter cultch circuit and the transmission fluid pressure sensor switch had malfunctioned. The contact also stated several months ago the vehicle was taken to the mechanic for an oil change and the mechanic found metal fragments in the oil. The contact referenced NHTSA Campaign Number: 16V461000 (Power Train) as a possible solution; however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579155March 24, 2024
ELECTRICAL SYSTEM
While car is in drive, side electric doors try and open on their own. Vehicle tells you this action cannot be completed until car is in park. When placing car in park, the passenger sliding door automatically opens. Battery is being drained and while car is off, front control panel is clicking intermittently and the cluster dials are moving, drawing power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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