Chrysler Town and Country Complaints

13,570 consumer complaints on file.

#11657821April 30, 2025
ELECTRICAL SYSTEM
Our van's engine shuts down while driving. It has done it multiple times and our local auto mechanics can not figure out why it is doing it. We are concerned about our safety driving our van. Luckily, we have been able to brake and restart the van quickly to avoid a collision. We have now stopped using the van.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657525April 29, 2025
POWER TRAIN
The contact owns a 2015 Chrysler Town and Country. The contact stated that while her husband was driving uphill at an undisclosed speed, the transmission failed to properly shift into a higher gear, and the engine was revving abnormally. The contact pulled over the side of the road 1,000 ft away from the residence and added transmission fluid to the vehicle. The contact stated that while following her husband in another vehicle, she observed leaking fluid underneath the vehicle. The contact’s husband stopped the vehicle and the contact noticed that transmission reservoir was empathy. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the transmission fluid was leaking from the bell housing, and the transmission needed to be replaced. The vehicle was not repaired. The vehicle was then towed to another independent transmission mechanic but had not yet been diagnosed. The manufacturer was notified of the failure. The failure mileage was approximately 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657195April 28, 2025
POWER TRAIN, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2010 Chrysler Town and Country. The contact stated that while operating the vehicle, the brake warning light and traction control warning light suddenly illuminated, and the instrument panel gauges became inoperable before the vehicle momentarily shut off and restarted. Additionally, after starting the vehicle, the gear shifter failed to immediately shift out of park. The contact stated that after turning off and restarting the vehicle, the contact was able to shift the gear shifter out of park(P). The cause of the failure was not yet determined. The local dealer was not contacted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656421April 23, 2025
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2013 Chrysler Town and Country. The contact stated that while stopped, the child sitting in the second row hugged his sibling, who was sitting in the front seat, and the front passenger’s seat headrest deployed. The contact was unable to push the headrest back down. The headrest struck the child on the face; however, no injuries were sustained. The vehicle was taken to the dealer and diagnosed that an unknown plastic item had detached from the head restraint. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 132,168.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656044April 22, 2025
POWER TRAIN
The transmission failed. There were no lights on on the dash, vehicle started making a whining noise and within 12 hrs of the onset the transmission started to fail. The van would lose the ability to accelerate and put my family and other in danger because it happened on the highway and our vehicle was stopped in traffic. The check engine light did not come on until a few hours AFTER the transmission failed, but there were no light indicators prior to this happening. The transmission has been replaced after the damaged transmission was inspected by our mechanic and he stated that with less than 100k miles on the vehicle, based on the amount of metal and debris in the transmission pan, there must have been an issue with it during manufacturing. The original transmission will be returned shortly for a core refund, so will not be available for additional inspection after that. The van was test driven by our mechanic and the issue was replicated while he was driving, ie, it would not accelerate after about 5 minutes of driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654981April 16, 2025
AIR BAGS
Wife was driving down the road and side airbags deployed without cause.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654842April 15, 2025
POWER TRAIN
Transmission codes but not having transmission issues even verified by shop and couldn't find issue. Then out of no where transmission revved hard on its own causing it to almost red line.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653804April 10, 2025
ENGINE
The vehicle had a recall that was not satisfied before expiration. The vehicle currently has only 92,135 miles. The car would stall out while driving down the road. The head was manufactured to thin, cylinder misfire. It was very unsafe going up and down the mountains in our area especially. It would not shift after going down an incline. So have to pull over and restart. I called and made a complaint before. We finally saved up enough to pay for the work. I have a receipt for $3219.76. The chrysler recall bulletin is 09-002-14. I contacted Chrysler they just put me to all different people and no one knows. This was a very dangerous situation to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653458April 8, 2025
SEATS
The passenger side active head restraints (AHRs) deployed unexpectedly while the van was unoccupied inside our garage. Upon investigation the metal latch bar was still in it's undeployed location (latched into the head rest) but there were visible plastic parts missing on the other portion of the headrest. It appears that the plastic clamps had broken at some point and caused the AHR to deploy - luckily nobody was in that seat at the time. The AHR was unable to be reset so a replacement headrest has been ordered for installation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653035April 6, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I experienced a no start situation. The vehicle would crank but not start. I did some research on the internet and found other Dodge/Chrysler vehicles with the same problem. I noticed they all had a similar, if not the same TIPM fusebox. The remedy was the same. You can put a bypass jumper wire on the fuse and the car will start. The problem is a fuel relay failure that is soldered to a circuit board inside the TIPM. There are after- market remedies. I don’t know if these remedies protect in the event of a crash, severed fuel line, and fire. Some Dodge/Chrysler models have a recall on this issue. This recall should be extended to my vehicle and many more. This is not my vehicle. I do some of the service of this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651734March 31, 2025
AIR BAGS, SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2012 Chrysler Town and Country. The contact stated while the vehicle was parked, the front driver's side head restraint deployed. No warning light was illuminated. The contact stated that the failure had occurred immediately after the vehicle was parked. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of an unknown recall repair with a similar failure; however, the contact was informed that the recall had expired. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649248March 19, 2025
ELECTRICAL SYSTEM, POWER TRAIN, LANE DEPARTURE: BLIND SPOT DETECTION
1st Vehicle was driving heavy so I got it checked and the transmission had to be replaced, this was in July?? 2024. The vehicle was still driving heavy 2nd was the traction light(s) VSR?? light turned on 3rd The check engine light came on and gave a P0420 Code. The right catalytic converter was replaced in March 2025 4th The same day I went to repare the Catalytic Converter (before replacement), the Blind Spot System warning came on along with 1. My windshield wipers turning on and off by themselves, 2. rpm went down to 0, 3. the low fuel sign came on even though I just fueled up AND the needle dropped to E, 4. the MPH also went down to 0, 5. the tire detection came on + the light, 6. the ABS light came on, 7. the traction lights came, 8. Heating/A/C system dropped to a lower pressure and then regained pressure, 9. there is a skip when accelerating, 10. won't properly read mileages used11. I lose control of my turn signals, lights, wipers AND hazard light as well as the powered windows Everything turned off and I gained control again Then it started again I turned the vehicle off but the lights kept turning on and off and I kept gaining control then losing it ALL of this occurs while I am driving, at a stop, or just turning on the vehicle Yes this possesses an issue for my and the safety of others No and Yes about the confirmed issues with a certified dealership No because I am scheduled for an appointment with a Chrysler dealer tomorrow (Mar.20th,2025) Yes because I have gone to other dealers and they cannot figure out what the main issue is No the issue has not been inspected by the manufacturer, police, insurance rep., etc. Yes and No to other warnings I knew someone was off because when I turn the key to the run position right before I turn the vehicle on, the check engine light stays on If I leave it in that position until all the other lights turn off, the check engine light remains on When I turn the vehicle completely on, the check engine light disappears
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648921March 18, 2025
AIR BAGS
I was driving in normal conditions and as i went over railroad tracks, which were not overly bumpy, the driverside headrest hit me in the back of my head while driving. It appereared to be popped out. Took it to our mechanic and the plastic that holds the retainer pin is broken, which caused the headrest to spring forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649120March 18, 2025
POWER TRAIN
The transmission studders and temporarily loss of power. Chrysler is aware of issue but will not do anything until nhtsa makes a recall. This is our family of 5 primary vehicle, and we are afraid of this issues causing an accident that can cause harm if not death. I thought the S44 recall would cover the vehicle but it's not listed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648639March 17, 2025
POWER TRAIN
Transmission failed while driving in the highway. There’s a recall S44 but my vin is not included in the list while my car has the same symptoms that the cars included in that recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648665March 17, 2025
BACK OVER PREVENTION: WARNINGS
Park assist system failed. Service Park Assist System message appeared and park assist system turned off and won't turn back on. changed sensors, module and cleaned connector still does not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647981March 12, 2025
ENGINE, UNKNOWN OR OTHER
In approximately 10 separate instances starting around December 12th when I was driving my 2015 Town and Chrysler Mini van, it would lose power and shut off randomly. I would attempt to steer the car to the side or middle of the road (I lost the ability to turn the wheel), shut the car off and turn it back on and the car would start up again no problem. I took the car to the dealership three times for this issue and they were not able to find an issue any of the times I brought it in. It happened once when my daughter was in the car. I was concerned from my safety because I could have been rear ended. I avoid highway driving because of this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647579March 11, 2025
ELECTRICAL SYSTEM
The contact owns a 2013 Chrysler Town & Country. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. The contact stated that after several attempts, the vehicle started; however, the vehicle lost motive power. The vehicle was started, and the contact turned the vehicle off. The contact became aware that the fuel pump had continued running. The contact, who was a licensed independent mechanic, diagnosed the vehicle with TIPM failure. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 19V813000 (Electrical system); however, the VIN was not included in the recall. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646300March 4, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Has had some issues trying to turn on after sitting over night. It will just kill the battery but it just started to die while driving and the entire system shuts off. All the lights, the steering wheel locks up and gas goes out. All you can do is brake and hope that you can stop in a good spot before it dies fully. This has happened a few times with my kids in the car and now I just don’t dare to drive. The tipm needs to be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646386March 4, 2025
SEATS
The middle seat (driver side) was sitting properly, it clicked into place and wasn’t folded for months. It suddenly decided to fold on my child while we were driving. It hurt my child and it took an hour to get him to calm down and even be ok with going back into the van
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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