Chrysler Town and Country Complaints

13,570 consumer complaints on file.

#870384September 13, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
RECALL 99V216 CONCERNING FUEL PUMP FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6901295September 12, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WAS PARKED WHEN IT CAUGHT ON FIRE IN THE ENGINE COMPARTMENT, THE VEHICLE HAD RECEIVED AND OIL CHANGE, CLAIM # 43-R525-857
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6901297September 12, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE VEHILE CAUGHT FIRE IN THE ENGINE COMPARTMENT WHILE PARKED, CLAIM # 13-7057-975
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6901298September 12, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE CAUGHT FIRE AT A REST STOP WHILE PARKED, CLAIM # 40-2277-070. NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6901299September 12, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE CAUGHT ON FIRE, CLAIM # 42-1356-292. NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6901292September 12, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE VEHICLE WAS PARKED WHEN IT CAUGHT ON FIRE, CLAIM # 38-J770-264. NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900707September 12, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE COMPARTMENT CAUGHT ON FIRE, CLAIM # 23-1398-184. NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900709September 12, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE CAUGHT ON FIRE, CLAIM # 20-5363-506. NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900714September 12, 2000
ELECTRICAL SYSTEM
ENGINE COMPARTMENT FIRE, POSSIBLY ELECTRICAL SYSTEM FAILURE, CLAIM # 12-0651-368. NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#731107September 12, 2000
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
AFTER PUSHING THE BUTTON TO OPEN THE REAR HATCH, THE HATCH (DOOR) OPENED. WHILE MY HUSBAND WAS REMOVING BOXES, THE SPRING BROKE AND THE DOOR FELL AND HIT HIM ON THE HEAD. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#731038September 11, 2000
UNKNOWN OR OTHER
THIS IS A RECALL FOR CARS MADE PRIOR TO SEPTEMBER, 1996. WE RECEIVEDOUR CAR ON 9/1/96, SO IT WOULD SEEM THAT OUR CAR QUALIFIES. SINCE THE CAR NOW IS EXHIBITING THE SIGNS SHOWN IN THE RECALL NOTICE (#665), IT MAKES SENSE THAT OUR CAR ALSO HAS THIS DEFECT. THE MANUFACTURER SAYS THAT THIS IS NOT THE CASE. NO SAFETY DEFEC TMENTIONED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730981September 11, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
THIS EXACT PROBLEM OCCURED 4 TIMES WITHIN 26 MONTHS OF LEASE. DRIVER LOSES COMPLETE CONTROL OF VEHICLE, STERRING ETC. AND CAUSES A SERIOUS SAFETY HAZARD. SEEKING HELP AND RELIEF FRON CHRYSLER AND LEMON LAW OF NJ TO RELEASE US FROM BALANCE OF LEASE AND REPAY ALL EXPENSES SPENT. HAVE LOST ALL CONFIDENCE IN THE CAR AND WILL NOT DRIVE IT ANYMOR PLEASE CONTACT PROPER CHANNELS TO HELP ME IN THIS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731073September 11, 2000
SEATS:FRONT ASSEMBLY:RECLINER
DRIVERS SEATBACK PRONE TO COLL;AP[SE - SHOULDER BELT ADJUSTMENT HAS A PROTUSION AT ABOUT HEAD HEIGHT ON THE DOOR POST THAT WILL PUNCTURE THE HEAD IN THE EVENT OF A SIDE COLLISION. THIS SHOULD BE PADDED OR RECESSED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870094September 11, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS INDICATION LIGHT FLASHES INTERMITTENTLY, VEHICLE WOULD LOSE ALL BRAKING ABILITY. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870096September 11, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT NORMAL HIGHWAY SPEED VEHICLE IS FINE, WHEN SLOWING ON EXIT RAMP THE VEHICLE STALLS, LOSING ALL POWER COMPLETELY. DEALER HAS BEEN CONTACTED.*AK THE VEHICLE STARTES IMMEDIATELY AFTER FAILING EXCEPT ON ONE OCCASSION IT REQUIRED HALF HOUR BEFORE RESTARTING. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730898September 9, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
OVERHEATING DUE TO COOLING FAN NOT COMING ON. THE RELAY SWITCH WAS BAD AND WAS RECALLED ACCORDING TO THE DEALER. CUSTOMER WAS NOT NOTIFIED OF ANY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730804September 8, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE CAR WAS BROUGHT TO DAVID ELLIS FOR A BRAKE REPAIR ON 8/21/00. THE CAR MADE A NOISE WHILE DRIVING AND A LOUD NOISE WHEN BRAKING. ALSO THE PEDAL DID NOT FEEL RIGHT. THEY REPLACED THE FRONT PADS, ROTORS, WHEEL CYLINDERS AND THE MASTER CYLINDER. THEY HAD TO REPALCE THE MASTER CYLINDER TWICE WHILE THEY HAD IT UNDER REPAIR. THE MORNING AFTER I PICKED UP THE CAR, IT WOULDN'T ACCELERATE, IT WAS REVVING VERY LOUD AND WITH VERY HIGH RPMS AND THEN IT BEGAN TO SMOKE AND SMELL. WHEN I GOT OUT OF THE CAR I OBSERVED FLAMES SHOOTING OUT OF THE FRONT WHEEL. CHRYSLER HAS INSPECTED AND SAYS THEY DO NOT KNOW THE CAUSE OF THE FIRE. THEY ARE WILLING TO FIX THE FIRE DAMAGE BUT THEY CANNOT "FIX" THE CAUSE OF THE FIRE BECAUSE THEY DO NOT KNOW WHAT THE CAUSE IS. I DO NOT FEEL THE CAR IS SAFE TO DRIVE UNLESS THEY CAN PINPOINT THE CAUSE AND HAVE IT REPAIRED OR REPLACED. THEY ARE ALSO REFUSING TO RETURN THE PARTS TO ME, AND I HAVE TOLD THEM THAT I NEED TO HAVE THEM INSPECTED FOR FUTURE LITIGATION. THEY CLAIM THAT THEY WILL BE SENDING THEM TO CHRYSLER, WHO HAS ALSO REFUSED TO RETURN THEM TO ME.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#730728September 8, 2000
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
AFTER HAVING COMPLETE BRAKE SERVICE BY INDEPENDENT CAR REPAIR SHOP, THEN CONTINUING TO EXPERIENCE POOR BRAKING, TOOK TO DEALER LISTED. DIAGNOSTICS SHOWED "NO PROBLEM" AND TECH DROVE AND SAID BRAKES WERE FINE. WE CONTINUE TO HAVE POOR BRAKING TO POINT THAT PEDAL IN DEPRESSED TO STOP YET VAN KEEPS ROLLING(AND ABS DOES NOT ACTIVATE). WORSE WHEN VAN IS LOADED OR PULLING THE BOAT. FRIGHTENING TO NOT BE ABLE TO QUICKLY STOP AS WAS THE CASE PREVIOUSLY AND CERTAINLY NOT LIKE ANY OF OUR OTHER VEHICLES. THERE HAS BEEN AN ABS RECALL ON OUR MODEL AND I SUSPECT SOMETHING IS WRONG AND THE DEALER EVIDENTLY DOESN'T HAVE THE ABILITY TO DETECT IT. I BELIEVE THIS TO BE A MAJOR SAFETY ISSUE THAT NEEDS ANOTHER EVALUATION FROM SOMEONE WITH MORE EXPERTISE BEFORE AN ACCIDENT OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730738September 8, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869976September 8, 2000
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
LIFTGATE SUPPORT ARM CAME LOOSE, AND LIFTGATE SLAMMED SHUT, AND GLASS SHATTERED. GLASS FLEW ABOUT 15 FEET, CONSUMER FELT THIS WAS VERY DANGEROUS BECAUSE CHILDREN WERE PRESENT, AND CONSUMER WAS CUT.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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