Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10231322June 17, 2008
ELECTRICAL SYSTEM
MY PROBLEM STARTED BACK IN NOVEMBER OF 2006. I HAD TO LEAVE WORK TO GO PICK UP A SICK CHILD. WHEN I GOT IN MY CAR IT WOULD NOT CRANK. I TRIED JUMPING IT OFF BUT IT STILL WOULDN'T START. I BORROWED A CAR FROM A COWORKER AND WHEN I CAME BACK LATER IT STARTED WITHOUT A PROBLEM. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME IT WAS A FUEL ISSUE. BUT AFTER READING ALL THE COMPLAINTS I REALIZED IT WAS INDEED A PASSLOCK PROBLEM. IT WILL HAPPEN ABOUT EVERY 7 TO 10 DAYS, IN FACT TODAY WITH THE DAY. WHEN OUT TO MY CAR AT LUNCH AND NOTHING HAPPENED. I DO NOT WANT TO SPENT $500 TO GET THE PROBLEM FIXED IF IT'S NOT GOING TO FIX THE PROBLEM. FROM EVERYTHING I'VE READ THEY ARE WILLING TO TAKE YOU MONEY BUT NOT FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231323June 17, 2008
ELECTRICAL SYSTEM
SPEEDOMETER FAILURE, GIVES ME FALSE READINGS, GM SAID I HAD T OPAY $600 TO FIX IT, CAR ONLY HAS 70,000 MILES, MANY OTHERS HAVING THIS SAME PROBLEM, IT IS A MAJOR SAFETY ISSUE, WE ALL CAN'T AFFORD TO PAY FOR THIS ISSUE, WHICH IS FAULTY FROM THE FACTORY, GM SHOULD RECALL THE VEHICLE TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231134June 16, 2008
ELECTRICAL SYSTEM
THERE WERE NO EVENTS LEADING UP TO THE FAILURE. MY WIFE WAS DRIVING THE CAR AND THE SPEEDOMETER JUST STOPPED WORKING. THE SPEEDOMETER WOULD NOT SHOW THE CORRECT SPEED. THE NEEDLE WOULD POINT DIRECTLY DOWN (NOT AT 0) AND THEN MOVE COUNTER CLOCKWISE WHEN THE CAR ACCELERATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231158June 16, 2008
STEERING
2007 IMPALA LS PURCHASED MAY 31,2007, DEFECTIVE STEERING WHEEL SHAFT REPLACED AT 4573 MILES ON OCT 1, 2007. BINDING NOISE NOTED, CLUNKING SOUND ON BUMPS AND TURNS LEFT OR RIGHT. SAME CONDITIONS ARE APPEARING AGAIN JUNE 16, 2008 AT 9500 MILES. NO FAILURE HOWEVER SUSPECT IF IGNORED SHAFT COULD FAIL CAUSING CATASTROPHIC FAILURE OF VEHICLE STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231240June 16, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE INTERMITTENT PROBLEMS WITH THE SPEEDOMETER MALFUNCTIONING. I CANNOT PREDICT WHEN THE MALFUNCTION WILL OCCUR. THE SPEEDOMETER WILL READ 20 MPH WHEN I AM DRIVING WITH THE FLOW OF HIGHWAY TRAFFIC. SOMETIMES TURNING OFF THE ENGINE AND RESTARTING IT WILL SOLVE THE PROBLEM, BUT NOT ALWAYS. I SEE MANY PEOPLE COMPLAINING ABOUT THIS SAME PROBLEM WITH THE SAME GM MODEL BUT NO RECALL HAS BEEN ISSUES. IT IS IMPERATIVE THAT A DRIVER KNOW HOW FAST HE IS DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231242June 16, 2008
EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
MY PASSLOCK SYSTEM HAS FAILED. SHUTS THE FUEL OFF. 2002 CHEVROLET IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230932June 13, 2008
AIR BAGS
MY AIR BAG LIGHT COMES ON INTERMITTENTLY. HAD A FENDER BENDER IN JULY OF 2006, AIR BAGS DID NOT DEPLOY. I ASKED MECHANIC AT AUTO COLLISION SHOP IF BAGS LOOKED OK AND HE REPLIED THAT HE NOTED NO DEFECTS. LIGHT HAS BEEN COMING ON FOR YEARS NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230933June 13, 2008
FUEL SYSTEM, GASOLINE
FOR ALMOST A YEAR NOW, MY FUEL INDICATOR FLUCTUATES. ONLY TIME IT READS ACCURATELY IS WHEN IT IS FULL, OR ALMOST EMPTY. A COWORKER WHO ALSO OWNS AN IMPALA HAS SAID THAT HE JUST STARTED EXPERIENCING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230972June 13, 2008
STEERING
I WAS DRIVING AT APPROX. 50 MILES AN HOUR ON A MAJOR HIGHWAY WHEN THE STEERING WHEEL FROZE. I COULD NOT MOVE THE STEERING WHEEL AND STARTED TO VEER INTO THE NEXT LANE. LUCKILY, THERE WAS NO ONE IN THE RIGHT LANE NEXT TO ME. NO INJURIES OR ACCIDENTS OCCURRED. THE VEHICLE IS LESS THAN 2 YEARS OLD AND HAD APPROX. 26,000 MILES ON IT. THE CAR WAS TOWED TO THE CHEVROLET DEALERSHIP AND THE POWER STEERING MECHANISM WAS REPLACED WITH A NEWLY DESIGNED SYSTEM. THE MECHANIC INFORMED ME THAT THIS WAS THE 6TH REPLACEMENT OF SUCH A DEVICE FOR THE IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230811June 12, 2008
VEHICLE SPEED CONTROL
INTERMITTENT SPEEDOMETER MALFUNCTION ON A 2004 CHEVROLET IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230867June 12, 2008
EXTERIOR LIGHTING, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, STEERING:HYDRAULIC POWER ASSIST SYSTEM, SUSPENSION
DRIVING DOWN PAVED ROAD HEADLIGHTS WILL GO OUT SOMETIMES THEY WILL COME BACK ON AND SOMETIMES THEY WON'T. I ALSO HAVE REPORTED MY SPEEDOMETER SHOWING 80 OR 90 MPH WHEN I AM DRIVING AT NORMAL SPEEDS AND 40 OR 50 MPH WHEN COMPLETELY STOPPED - SOMETIMES IT WILL NOT WORK AT ALL. VEHICLE HAS NOT BEEN REPAIRED DUE TO THE COST INVOLVED. ALSO HAVE HAD A PROBLEM WITH MY POWER STEERING PUMP AND A WHEEL HUB. HUB REPLACED AND PAID OUT OF POCKET AND IT DID NOT CORRECT THE PROBLEM. PAID $600 TO REPLACE THE HUB. HAD TO REPLACE THE TIRES BECAUSE OF THAT DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230745June 11, 2008
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH AT 2,000 RPM, THE CONTACT RELEASED THE ACCELERATOR PEDAL AND THE RPM IMMEDIATELY INCREASED. OCCASIONALLY, THE RPM WILL REMAIN THE SAME WHEN PRESSURE IS RELEASED FROM THE ACCELERATOR PEDAL. AFTER THE FAILURE OCCURS, THE VEHICLE WILL CONTINUE TO ACCELERATE FOR A FEW SECONDS. AFTER A PERIOD OF TIME, THE RPM'S WILL RETURN TO NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MECHANIC STATED THAT THERE WAS NOT A SOLUTION TO CORRECT THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 12,500 AND CURRENT MILEAGE WAS 14,900. UPDATED 7/3/08 *CN UPDATED 07/03/08 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230689June 9, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
2001 CHEVROLET IMPALA WITH SEVERE ENGINE PROBLEMS. CONSUMER STATES THAT A VALVE THAT WAS TOUCHING THE ENGINE MELTED. THE MELTING OF THE VALVE CAUSED BURNING TO THE FUEL LINES, ELECTRICAL LINES, VACUUM LINES, AND PROTECTIVE COVERINGS. *KB THE CONSUMER STATED THE PROBLEM WAS WITH THE CATALYTIC CONVERTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230061June 5, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT TOOK THE VEHICLE TO A LOCAL SERVICE SHOP AND DISCOVERED THAT THE BRAKE ROTORS WERE MADE WITH DEFECTIVE MATERIAL, WHICH CAUSED THEM TO FAIL PREMATURELY. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY A STANDARD CHARGE OF $65 JUST TO HAVE THE VEHICLE INSPECTED FOR POTENTIAL DEFECTS. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT ABLE TO ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 60,000. UPDATED 07/08/08. *BF THE VEHICLE HAS SINCE BEEN REPAIRED. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229870June 4, 2008
EXTERIOR LIGHTING
WHILE DRIVING ON A BUSY TWO LANE HIGHWAY AT 4:00 AM MY HEADLIGHT SUDDENLY WENT OUT. I COULD NOT GET THEM TO TURN BACK ON, AND COULD NOT SEE WHERE I WAS AT ON THE ROAD. I DID MANAGE TO SAFELY PULL TO THE EDGE OF THE ROAD, AND AFTER TRYING SEVERAL THINGS TO RESTORE LIGHTS, I WAS ABLE TO HOLD THE DIMMER SWITCH BACK AND GET HIGH BEAM LIGHTS. I WAS ABLE TO COMPLETE MY TRIM TO WORK, USING ONLY HIGH BEAMS. EVERY TIME I TRIED TO USE LOW BEAMS THE LIGHTS WOULD COMPLETELY GO OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229990June 4, 2008
STEERING, EQUIPMENT:MECHANICAL
MOANING NOISE WHEN TURNING AT LOW SPEEDS, AND LOUD SHRIEKING NOISE WHEN ACCELERATING. THOUGHT IT WAS POWER STEERING PUMP &/OR ALTERNATOR. I LOOK UNDER HOOD AND GROUND PS FLUID ON GROUND, PS FLUID WAS LEAKING OUT OF THE BELLOWS BOOT ON THE RACK AND PINION. TOOK TO DEALER AND WAS TOLD THE SPOOL SEAL AND THE INPUT SEAL WERE LEAKING IN THE RACK AND PINION. LUCKILY I WAS ABLE TO GET THE RACK REPLACED UNDER WARRANTY. BUT 1 MONTH LATER, THE NEW RACK DEVELOPED A LEAK FROM THE SAME INPUT SEAL THAT WAS BAD ON THE OE RACK. DEALER REPLACED IT AGAIN UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229726June 3, 2008
CHILD SEAT:LATCH CONNECTOR/CLIP
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE VEHICLE HAS A 2003 COSCO CHILD SAFETY SEAT, MODEL NUMBER 22-100 FSM (NA). THE SEAT WAS MANUFACTURED ON MARCH 24, 2005. WHILE THE CONTACT WAS DRIVING, HER DAUGHTER WAS SEATED FORWARD FACING IN THE REAR DRIVER SIDE SEAT AND BEGAN CRYING. THE CONTACT PULLED OVER AND INSPECTED THE SEAT. SHE NOTICED THAT THE LATCH CONNECTOR SOMEHOW BECAME UNLATCHED, WENT THROUGH THE SEAT, AND PUNCTURED A HOLE SO DEEP INTO THE CHILD'S RIGHT THIGH THAT SHE HAD TO GET 15 STITCHES. SHE CALLED THE MANUFACTURER AND IS WAITING FOR A RESPONSE. THE CONTACT HAS PICTURES AFTER THE FAILURE OCCURRED. SHE STILL HAS POSSESSION OF THE CHILD SAFETY SEAT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10229774June 3, 2008
ELECTRICAL SYSTEM
2001 IMPALA SOMETIMES WON'T START. HAD CAR THREE YEARS. REPLACED IGNITION CYLINDER ONCE ALREADY. WHEN THIS HAPPENS YOU TURN THE KEY CLOCKWISE AND WAIT 10 MINUTES THEN TURN OFF AND TRY AGAIN. USUALLY AFTER 10 MINUTES IT WILL START, BUT SOMETIMES HAVE TO GO TO ROUND 2 OR 3 AND ONCE THROUGH ROUND 7. THAT'S RIGHT AN HOUR AND A HALF! OCCURS ABOUT 4-5 TIMES A MONTH I'D GUESS. NOT WHAT YOU WANT TO HAVE TO ENDURE ALONE AND 19 AND LATE AT NIGHT AND MY DAUGHTER. THIS IS A SAFETY HAZARD WHETHER GM WANTS TO ADMIT IT OR NOT. THIS SHOULD BE RECALLED AND FIXED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229573June 2, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2004 CHEVY IMPALA WITH SEVERE VIBRATION WHILE BRAKING. CONSUMER STATES THAT THE MECHANIC INFORMED HIM THAT THE FRONT AND REAR ROTORS WERE SEVERELY WARPED. HE BELIEVES THAT THE ROTORS ARE POOR QUALITY AND HAVE TO BE REPLACED CONSTANTLY. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229622June 2, 2008
ENGINE AND ENGINE COOLING
2002 IMPALA - SOMETIMES FAILS TO START, SECURITY LIGHT COMES ON. INTERMITTENT AS TO HOW OFTEN..SOMETIMES ONCE EVERY COUPLE OF DAYS SOMETIMES 1 EVERY WEEK. MULTIPLE DEALERS WANT TO CHARGE $300-$1000 TO REPLACE BCM WHICH AFTER RESEARCHING DOES NOT GUARANTEE TO FIX PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala