Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10227973May 16, 2008
ELECTRICAL SYSTEM
20002 CHEVROLET IMPALA, FREQUENTLY DOES NOT START ABOUT ONE IN EVERY TEN TRIES. I HAVE TAKEN IT TO TWO DIFFERENT MECHANICS ONE SAID COULD FIND NOTHING THE SECOND TIME I LEFT IT AT THE GARAGE FOR A WEEK AND A HALF BEFORE IT WOULDN'T START FOR THE MECHANIC. HE CHECKED THE CODES AND THEY SAID IT NEED A NEW IGNITION SWITCH. I AM RELUCTANT TO INSTALL A NEW SWITCH BECAUSE OF ALL OF THE COMPLAINTS WITH THIS YEAR AND MODEL CAR AND IN MANY CASES A NEW SWITCH AND COMPUTER DID NOT CORRECT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227977May 16, 2008
EXTERIOR LIGHTING
DRIVING AT NIGHT USING THE AUTO HEADLIGHT FUNCTION, THE HEADLIGHT FAIL (QUIT) ON HIGHBEAM. AT 75 MPH THIS CAN BE A LIFE THREATENING EXPERIENCE, I WAS LUCKILY ON A STRAIGHT ROAD AT THE TIME. WHEN IT HAPPENED I TRIED TURNING THE LIGHTS ON WITH THE SWITCH, PUSHED AND PULLED IT AND THAT DID NOT WORK. I CAME TO A STOP AND WAS GOING TO GET OUT OF THE CAR AND THE LIGHTS CAME BACK ON. THIS HAS HAPPENED ABOUT 9 TIMES. IT ONLY DOES IT ON HIGH BEAM SETTING, IT HAS NOT DONE IT WHEN THE SWITCH IS PULLED TO THE "ON" POSITION AS OF YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227910May 15, 2008
AIR BAGS:FRONTAL
2003 CHEVROLET IMPALA INVOLVED IN FRONT END COLLISION INTO THE SIDE OF A 2000 CHEVROLET CORVETTE. IMPALA AIRBAGS DID NOT DEPLOY EVEN THOUGH THE FRONT AIRBAGS ON THE CORVETTE DID. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10227965May 15, 2008
LATCHES/LOCKS/LINKAGES
DEAR SIR OR MADAM, THIS PAST WEEK WE COMPLETED A PURCHASE OF A 2008 CHEVROLET IMPALA FORM A LOCAL DEALER IN ARNOLD, MISSOURI. IT IS A MODEL LT-1. AFTER WE GOT HOME I STARTED TO READ THE OWNERS MANUAL AND EXAMINE THE CAR. I EVENTUALLY NOTICED THAT THE TRUNK LID HAD NO KEY HOLE. I CHECKED AN ABBREVIATED MANUAL WE WERE GIVEN. IT SAID I WAS TO PULL THE REAR SEAT BACK DOWN TO GAIN ACCESS TO THE TRUNK IN CASE OF EMERGENCY. THEY DO NOT PULL DOWN IN ANY WAY SHAPE OR FORM. I ASKED IF I HAD COME UP WITH A DEAD BATTERY AND A CHILD HAD CRAWLED INTO THE TRUNK THAT I WAS UNLOADING AND CLOSED THE TRUNK. HOW WOULD I GET THE CHILD OUT. NO POWER, NO KEY LOCK, NO OTHER ACCESS, UNABLE TO GET TO THE BATTERY TO JUMP START THE CAR. HOW DO I SAVE THIS CHILD? THE DEALER CALLED THE MANUFACTURER AND THE ANSWER I GOT WAS I HAD OPENED A "CAN OF WORMS". SO WHAT DO I DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227722May 14, 2008
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED IN RAINY WEATHER CONDITIONS, THE WINDSHIELD WIPERS FAILED INTERMITTENTLY. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE ARM FOR THE WIPERS FAILED. HE IS IN THE PROCESS OF NOTIFYING THE DEALER. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227762May 14, 2008
STEERING
PREMATURE FAILURE OF LEFT TIE ROD END. FAILED AT 28,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227807May 14, 2008
VISIBILITY:WINDSHIELD WIPER/WASHER
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT THE WINDSHIELD WIPERS DO NOT GO DOWN WHEN THE VEHICLE IS TURNED OFF OR WHEN THE WIPERS ARE DEACTIVATED. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO STATED THAT THE WIPER MOTOR WAS BAD. THE CONTACT DISAGREES BECAUSE THE WINDSHIELD WIPERS STILL WORK. SHE HAS NOT TAKEN THE VEHICLE TO A CHEVROLET DEALER FOR REPAIR. THE FAILURE MILEAGE WAS 75,845.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227816May 14, 2008
VISIBILITY
MY DRIVER'S SIDE SUN VISOR WAS FALLING DOWN AND WOULD NOT STAY UP. THE COMPANY REPLACED IT FOR FREE. HOWEVER, THE PASSENGER SIDE IS FALLING AS WELL AND MY WARRANTY IS EXPIRED. THIS BLOCKING VIEW NOT TO MENTION UNATTRACTIVE. I HAVE AN OTHERWISE BEAUTIFUL CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227596May 13, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVY IMPALA INSTRUMENT PANEL IS NOT READING CORRECTLY. I HAVE HAD SEVERAL PEOPLE WITH SAME YEAR MODEL CAR SAY THE SAME HAPPEN TO THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227255May 11, 2008
ELECTRICAL SYSTEM
SPEEDOMETER STUCK AT 20 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227211May 10, 2008
ELECTRICAL SYSTEM
PASSLOCK SYSTEM ON 2003 IMPALA KEEPS LOCKING OUT THE FUEL SYSTEM KEEPING THE CAR FROM STARTING. THE IGNITION SWITCH WAS PREVIOUSLY REPLACED FOR THIS REASON, NOW IT'S HAPPENING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227150May 9, 2008
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS WENT OFF FOR SEVERAL SECONDS,AT NIGHT, AND CAME BACK ON WORKING THE DIMMER LEVEL. THANK GOD WE WERE NOT IN HEAVY INTERSTATE TRAFFIC. NO MANUFACTURE SHOULD BE ALLOW DESIGN HEADLIGHT CIRCUITS THAT CAN MALFUNCTION THROUGH FAULTY SWITCHES. WHY WERE THE ALLOWED TO DEFER FROM THE OLD WAY GOING STRAIGHT FROM BATTERY? MY REPAIR SOURCE INDICATES THIS IS NOT AN NEW PROBLEM . I UNDERSTAND THERE COULD BE PROBLEMS WITH THE WIRING PLUGS OVERHEATING ,SINCE THERE IS A "JUMPER "SUPPLIED WITH REPLACEMENT. FIVE DAY ORDER REPLACEMENT .ORIGINAL OWNER *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227107May 8, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVY IMPALA SPEEDOMETER BROKEN. AUTO DEALER WILL NOT REPAIR UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226900May 7, 2008
SUSPENSION:REAR
REAR END ALIGNMENT ON FLEET VEHICLES. I CURRENTLY OPERATE A 2007 CHEVROLET IMPALA AS PART OF MY EMPLOYMENT AT A LOCAL POLICE AGENCY (GOVERNMENT VEHICLE). AT MY LAST OIL CHANGE, AT 10500 MILES, I WAS SHOWN MY TIRES ON THE REAR (BALD ON INSIDE) AND TOLD I HAD TO BRING TO THE DEALERSHIP FOR WARRANT REAR END WORK. I WAS TOLD AT THE DEALERSHIP THIS IS AN ISSUE WITH ALL FLEET VEHICLES OF THIS MAKE AND MODEL BUT NOT A RECALL. THEY ARE SUPPOSEDLY FIXING MY REAR END BUT ARE REFUSING TO REPLACE THE TIRES. TIRES SHOULD NOT NEED REPLACING AT 10,000 MILES, SO IT IS A DEFECT AND SHOULD BE WARRANTY. ALSO, DUE TO THE TYPE OF WEAR ON MY TIRES, IT WAS NOT VISIBLE UNTIL REMOVED FROM MY VEHICLE (OUTSIDE TIRES STILL HAD TREAD) WHICH I BELIEVE IS A SAFETY HAZARD AS THE TIRES COULD MALFUNCTION DURING A HIGH SPEED INCIDENT AND CAUSE HARM TO ME OR MY CO-WORKERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226937May 7, 2008
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING UP A SLIGHT INCLINE OR WHEN MAKING A TURN, THE VEHICLE SHUTS OFF. THE FAILURE ONLY OCCURS WHEN THE FUEL GAUGE INDICATES THAT THERE IS 70-80 MILES LEFT IN THE TANK. THE CONTACT MUST TURN THE ENGINE OFF AND RESTART THE VEHICLE TO ALLOW THE FAILURE TO CORRECT ITSELF. THE DEALER STATED THAT THE FAILURE WAS THE RESULT OF HOW THE FUEL SYSTEM TANK WAS DESIGNED. DUE TO ITS FLAT BOTTOM, AIR ENTERS THE SYSTEM AND CAUSES THE VEHICLE TO STALL AND SHUT OFF. THE DEALER STATED THAT NOTHING COULD BE DONE TO REMEDY THE FAILURE. THEY FURTHER ADVISED HER TO KEEP THE FUEL TANK OVER A QUARTER FULL FOR THE FAILURE NOT TO OCCUR. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 10,860 AND FAILURE MILEAGE WAS 10,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226965May 7, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY 2003 CHEVROLET IMPALA THE SPEEDOMETER READS 140 MILES AT ALL TIME OR SHOWS NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226785May 6, 2008
EXTERIOR LIGHTING
SUDDENLY BLINKER LIGHTS WOULD NOT WORK, IF YOU MOVE OR USE THE HAZARD LIGHT SWITCH THE BLINKER LIGHTS WILL START TO WORK, SOMETIMES. YOU HAVE TO CONSTANTLY JIGGLE OR MOVE THE HAZARD LIGHT SWITCH FOR THE BLINKER LIGHTS TO WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226726May 5, 2008
STEERING:RACK AND PINION, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 50 MPH DOWNHILL, THE VEHICLE BEGAN TO VIBRATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKES FAILED. THERE WAS NO DAMAGE OR CRASH. THE BRAKES WERE REPLACED BY AN AUTHORIZED DEALER. THE CONTACT THEN HEARD A KNOCKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. A REPAIR WAS MADE, BUT THE NOISE STILL PERSISTS. SHE NOTICED THAT THE STEERING WHEEL WAS LOOSE AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE RACK AND PINION WERE REPLACED IN THE STEERING COLUMN. RECENTLY, THE WATER PUMP BEGAN OVERHEATING AND HAS NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS 31,174.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226290April 30, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
MY IMPALA BEGAN TO HAVE ISSUES WITH THE THERMOSTAT READING GOING FROM COOL TO HOT EXTREMELY QUICK AND THE RED CHECK ENGINE LIGHT CAME ON. I HAD THE VEHICLE TOWED TO A LOCAL DEALERSHIP AND WAS TOLD THAT THESE VEHICLES ARE NOTORIOUS FOR INTAKE MANIFOLD ISSUES AND THAT THIS IS THE CAUSE OF MY PROBLEM. I WAS ALSO TOLD THAT CHEVROLET IS AWARE OF THIS PROBLEM AND STILL REFUSES TO ISSUE A RECALL. IT WILL COST APPROXIMATELY $1,500.00 TO REPAIR THE VEHICLE AND IF REPAIRS ARE NOT MADE, THE VEHICLE WILL CONTINUE TO HAVE A SLOW LEAK OR EVENTUALLY, THE ENGINE WILL GO COMPLETELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225963April 28, 2008
FUEL SYSTEM, GASOLINE
WHEN TURNING ON THE HEAT THE SMELL OF GAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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