Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10234068July 12, 2008
ELECTRICAL SYSTEM
SPEEDOMETER MALFUNCTIONS. SOMETIMES IT REGISTERS WRONG SPEED, SOMETIMES REGISTERS A SPEED EVEN THOUGH SITTING STILL. BEGAN AT ABOUT 55,000 MILES. DID RESEARCH AND FOUND TO BE A COMMON PROBLEM BUT NO RECALLS AND NO HELP WHATSOEVER FROM GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234036July 11, 2008
ELECTRICAL SYSTEM
SECURITY LIGHT WOULD COME ON INTERMITTENTLY, DOOR LOCKS WON'T WORK, SOMETIMES CAR WOULDN'T START. SECURITY SYSTEM IS BAD. HAD TO HAVE A NEW IGNITION SWITCH. CAR STILL WON'T START. NOW NEEDS A BODY CONTROL MODULE. CAR STILL AT MECHANICS. I HAVE BEEN WITHOUT MY CAR FOR 60 DAYS. UNSURE WHAT BILL IS UP TO. CAR WOULD START OVERHEATING. OCCURRED 3-5 TIMES BEFORE IT WAS DIAGNOSED AND FIXED. IT WAS THE LOWER INTAKE MANIFOLD GASKET. REPLACED IT FOR AROUND $600.00. HEADLIGHTS GO OUT WHILE DRIVING. MECHANIC AND DEALER HAS NEVER BEEN ABLE TO FIGURE OUT WHY. NOTHING HAS BEEN DONE TO FIX THE PROBLEM. CAR WOULD START KNOCKING AND RIDE ROUGH TO THE POINT THAT IT COULDN'T BE DRIVEN. IT OCCURRED 2 TIMES ON DIFFERENT BOLTS. ROCKER ARM BOLTS WERE BLOWN OUT OF THE HEAD. FIXED FOR $300.00 EACH TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233748July 10, 2008
ENGINE AND ENGINE COOLING
CAR STALL WHILE DRIVING DOWN FREEWAY. AT RED LIGHT OR ANY OTHER PLACE OR TIME. WHEN I SAY IT STALLS, I MEAN IT DIES & YOU HAVE TO RESTART IT . IT HASN'T CAUSED A CRASH OR DAMAGE YET, BUT IT COULD AT ANY TIME. I LOOKED ON THE INTERNET AND OTHER PEOPLE HAVE REPLACED SEVERAL DIFFERENT COMPONENTS AT GREAT EXPENSE AND HASN'T HELPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233840July 10, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
MY VEHICLE HAD LACK OF POWER ESPECIALLY ON THE HIGHWAY. NEARLY REAR ENDED A COUPLE OF TIMES. TOOK IT TO A TRANSMISSION SHOP, THOUGHT THAT WAS THE PROBLEM. IT TURNED OUT TO BE A CLOGGED CATALYTIC CONVERTER. MY CAR IS A 2001 CHEVY AT THE TIME MY MILEAGE WAS 66,624 . THE MECHANIC INFORMED ME THAT IF I DIDN'T REPAIR IT, I COULD DAMAGE THE TRANSMISSION AND OR ENGINE. I HAD THEM REPLACE IT A COST OF 745.31 LABOR & PARTS. AFTER THE REPAIR THE CAR WORKED FINE & HAPPY TO SAY IT STILL DOES. SENT ALL NECESSARY PAPERS TO GENERAL MOTORS FOR RE-IMBURSEMENT UNDER THE 80,000/8 YR EMISSIONS WARRANTY BUT MY CLAIM WAS DENIED! THE REASON WAS I DIDN'T TAKE IT TO A DEALER BUT I FELT IT WAS A SAFETY HAZARD TO ME & OTHERS. (CAT CONVERTER WAS BLOCKED/CLOGGED). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233929July 9, 2008
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2002 CHEVROLET IMPALA WITH BAD INTAKE MANIFOLD GASKET AND BRAKES. CONSUMER WAS INFORMED THAT THE INTAKE MANIFOLD GASKET LEAK IS A COMMON PROBLEM IN THESE VEHICLES. BRAKES HAVE BEEN REPLACED THREE TIMES. HE STATES THAT THIS IS ALSO A COMMON PROBLEM. *KB THE CONSUMER STATED THE ROTORS WERE WARPED. THE ENGINE AND RADIATOR WERE REPLACED DUE TO A LEAK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233622July 9, 2008
ELECTRICAL SYSTEM:IGNITION:MODULE
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. OCCASIONALLY, WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THERE WAS A DELAYED CRANK. THE VEHICLE TAKES SEVERAL HOURS TO START SOMETIMES. PRIOR TO THE FAILURE, ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE LOST ALL POWER AS IF THE BATTERY FAILED; HOWEVER, THE EXTERIOR LIGHTING WAS STILL OPERATIVE. THE CONTACT ALSO HEARD A DULL HUMMING NOISE. THE CONTACT WAS ADVISED BY ANOTHER CONSUMER WHO WAS EXPERIENCING SIMILAR FAILURES THAT THE COMPUTER CHIP WAS NOT RECOGNIZING THE KEY. SHE TOOK THE VEHICLE TO AN AUTHORIZED DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE OR PROVIDE A SUFFICIENT REPAIR. THE DEALER ALSO STATED THAT THERE COULD BE SEVERAL DEFECTS WITH THE ELECTRICAL SYSTEM: IGNITION MODULE; HOWEVER, THEY WERE AFRAID TO MAKE REPAIRS BECAUSE THEY DID NOT KNOW IF EITHER OF THE REMEDIES WOULD RESOLVE THE ISSUE. THE STARTER AND BATTERY WERE REPLACED, BUT IMMEDIATELY AFTER THE REPAIR THE VEHICLE FAILED. THE FAILURE AND CURRENT MILEAGES WERE 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233700July 9, 2008
ELECTRICAL SYSTEM
NO CRASHES NO INCIDENTS, JUST DRIVING DOWN THE ROAD AND THE SPEEDOMETER AND TEMP GAUGE WENT HAYWIRE. SPEEDOMETER WOULD NOT READ OR REGISTER. UNDERSTAND THAT THIS IS A COMMON PROBLEM, THAT CHEVROLET ACKNOWLEDGES. THIS IS A SAFETY HAZARD THAT NEEDS TO BE ADDRESSED BY THE GOV.'T. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233708July 9, 2008
ELECTRICAL SYSTEM
THE SPEEDOMETER STOPPED WORKING WHILE DRIVING THE CAR UNDER NORMAL DRIVING CONDITIONS. IT NOW SITS NEAR THE GEAR INDICATOR ON THE CLUSTER NEXT TO NEUTRAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233573July 8, 2008
ENGINE AND ENGINE COOLING:ENGINE
ANTIFREEZE IS LEAKING. AUTO REPAIRMAN SAID THAT THEIR IS A RECALL BECAUSE OF DEXCOOL. I WAS TOLD THAT BECAUSE OF DEXCOOL THE REPAIR OF THE ENGINE WOULD COST CLOSE TO $800. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233386July 7, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH, FUEL SYSTEM, GASOLINE:DELIVERY, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE THE VEHICLE WAS IN THE SHOP FOR REPAIRS (UNRELATED TO THE ENGINE) THE ENGINE FAILED. THE ERRORS DID NOT APPEAR WHEN THE DIAGNOSTICS WERE PERFORMED. THE CONTACT WAS INITIALLY CALLED TO COME AND RETRIEVE THE VEHICLE, BUT IN THE SAME CONVERSATION, SHE WAS INFORMED THAT SOMETHING FAILED IN THE ENGINE. THE CONTACT WAS ALSO INFORMED THAT SHE SHOULD PROBABLY GET RID OF THE VEHICLE. THE ENGINE WAS REPLACED. NHTSA CAMPAIGN ID NUMBER 04V090000 (FUEL SYSTEM, GASOLINE:DELIVERY) WAS REFERENCED. THE CONTACT SPENT $1,000 TO HAVE THE ENGINE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 78,000. UPDATED 08/27/08. *LJ THE CONSUMER STATED THE CRANKSHAFT POSITION SENSOR, IGNITION SWITCH AND FUEL REGULATOR WAS REPLACED. UPDATED 08/27/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233416July 7, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING WELL BELOW 40 MPH, THE SPEEDOMETER READ 65 MPH. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND NOTICED THAT INSTEAD OF BEING DEFAULTED AT 0 MPH, THE SPEEDOMETER BEGAN AT 60 MPH. THE FAILURE OCCURRED EACH TIME THE VEHICLE WAS STARTED AND WOULD DISPLAY DIFFERENT SPEEDS. THE CONTACT CALLED THE DEALER AND THE SERVICE MANAGER STATED THAT THERE WAS A FAILURE IN THE INSTRUMENT CLUSTER. THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 11,000 AND CURRENT MILEAGE WAS 11,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233322July 6, 2008
ELECTRICAL SYSTEM
I HAVE A 2003 CHEVROLET IMPALA THAT STARTED HAVING PROBLEMS NOT STARTING. MY WIFE HAS BEEN STRANDED SEVERAL TIMES AND WHEN I WOULD ARRIVE THE CAR WOULD START. I STARTED HAPPENING EVERY TWO WEEKS OR SO NOW IT HAPPENS EVERY TIME WE USE THE CAR. IF YOU IT SET FOR 10 TO 30 MINUTES IT WILL START. I HAVE FOUND THAT IF YOU REMOVE THE FUSE TO THE BCM FOR ABOUT 30 SEC THE CAR WILL START . I HAVE READ SEVERAL WEB SITE ABOUT THE PROBLEM AND THEY SAY THAT COST $500 TO HAVE THE PROBLEM REPAIRED BY A DEALER. I BELIEVE THAT WITH AS MANY PEOPLE ARE HAVING THE SAME PROBLEM THERE SHOULD BE A INVESTIGATION WHY GM ISN'T RECALLING CARS WITH THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233277July 6, 2008
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, INTERIOR LIGHTING, ENGINE AND ENGINE COOLING:COOLING SYSTEM
LIKE EVERYONE ELSE W/ A 2000 IMPALA I HAVE FAULTY, NON-WORKING TURN SIGNALS ALL THE WAY TO THE MAJOR PROBLEMS OF THE INTAKE GASKET PROBLEM TO THE MOST SEVERE - THE PROBLEM OF THE CAR STALLING WHILE DRIVING OR SITTING AT A LIGHT. AND NO ONE CAN PIN POINTE THE ACTUAL PROBLEM. MY CAR USED TO JUST STALL OUT AT LEAST ONCE OR TWICE A DAY WHILE DRIVING. NOW THE CAR HAS GIVEN UP AND I'M ABOUT TO TOO. IT STARTS WHEN IT WANTS... I WISH LIFE WORKED THAT WAY BUT IT DOESN'T. TODAY I DECIDED TO RESEARCH RECALLS ON THE CAR AND FOUND OUT EVERYONE HAS THE PROBLEMS I DO BUT CHEVY HAS NOT TAKEN CARE OF ANYONE. PLEASE TAKE NOTE THIS IS SERIOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233289July 6, 2008
ELECTRICAL SYSTEM
MY IMPALA 2004 HAS ABOUT 41,000 MILES ON IT. THE TEMPERATURE GAUGE NEEDLE WENT RIGHT OVER TO HOT, I IMMEDIATELY BROUGHT MY VEHICLE IN AND FOR A HALF AN HOUR HAD IT ON A MACHINE TO LET ME KNOW IF IT WAS SERIOUS. THE RESULT FROM THIS TEST WAS, I COULD GET AWAY WITH DRIVING THE VEHICLE AS IS AND JUST WATCH MY VEHICLE FOR ANY SIGNS OF OVERHEATING OR GET THE PROBLEM FIXED. A MONTH OR SO LATER MY SECURITY LIGHT CAME ON AND AFTER SHUTTING THE VEHICLE OFF IT WAS FINE. THIS HAS HAPPENED ON A NUMBER OF OCCASIONS NOW AND I CALLED CHEVROLET AND THE FIRST MECHANIC OF COURSE TOLD ME IT WAS SERIOUS AND BRING IT RIGHT IN AND THE SECOND CHEVROLET MECHANIC TOLD ME THAT IT WAS OKAY TO DRIVE, JUST TURN THE VEHICLE OFF AND WAIT ABOUT 20 MIN AND THE VEHICLE SHOULD START. WAS INFORMED THAT IT WILL BE EXPENSIVE TO GET THESE ELECTRICAL PROBLEMS REPAIRED. AFTER READING THIS SIGHT AND SPEAKING WITH OTHER IMPALA OWNERS I REALIZED THAT MY VEHICLE IS NOT THE ONLY ONE HAVING THIS TYPE OF PROBLEMS AND PERHAPS CHEVROLET SHOULD LOOK INTO THIS AND DO THE RIGHT THING AND ISSUE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233179July 4, 2008
ELECTRICAL SYSTEM
CAR QUITS RUNNING FOR NO REASON. NUMBER OF OCCURRENCES = 4. USUALLY HAPPENS BETWEEN 35 TO 45 MILES PER HOUR. NOTING DONE YET TO REPAIR. ONBOARD COMPUTER DOES NOT SHOW ANY PROBLEMS. OUR CONCERN IS THAT IF CAR QUITS RUNNING IT COULD PUT US IN A DANGEROUS POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232774June 30, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WE HAVE A CHEVY IMPALA AND THE SPEEDOMETER DOESN'T WORK PROPERLY. SOMETIMES IT STAYS AT 0 AND OTHER TIMES IT SAYS SOME RIDICULOUS SPEED. WE HAVE RESEARCHED AND SEVERAL PEOPLE ALSO HAVE THIS PROBLEM. OWNERS OF THESE CARS SHOULD NOT HAVE TO PAY FOR THE FIX BECAUSE THEY DID NOTHING WRONG AND ITS A CRUCIAL PART OF THE CAR. GM SCREWED UP AND SHOULD RECALL BECAUSE IT IS DANGEROUS WHEN PEOPLE DRIVE WITHOUT THE SPEEDOMETER BECAUSE THEY DON'T HAVE THE MONEY OR DON'T WANT TO WASTE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232651June 29, 2008
ENGINE AND ENGINE COOLING:ENGINE
ABOUT 1 YEAR AGO MY 2003 IMPALAS HEAT GAUGE STARTED ACTING FUNNY LIKE THE CAR WAS OVERHEATING BUT THEN IT WOULD GO BACK TO NORMAL. IT WAS COOL OUT ABOUT THAT TIME OF YEAR AND I ALSO NOTICED THE CAR HAD NO HEAT. I REPLACED THE THERMOSTAT THINKING THAT WAS THE PROBLEM BUT IT DID NOT HELP AND THE PROBLEM PERSISTED. MY HUSBAND THEN NOTICED THAT THE COOLANT LEVEL WAS LOW AND ADDED MORE. THAT ALSO DID NOT FIX THE PROBLEM, AND ABOUT A WEEK LATER WE NOTICED THE COOLANT WAS LOW AGAIN. WE LOOKED FOR THE LEAK AND COULD NOT FIND ONE. I FINALLY TOOK THE CAR TO THE DEALERSHIP AND THEY AUTOMATICALLY KNEW WHAT THE PROBLEM WAS AND STATED IT WAS A PROBLEM WITH THE 3400 SERIES ENGINE. WE PAID NEARLY $700 TO HAVE THE CAR FIXED. I HAVE RECENTLY NOTICED THAT MY COOLANT LEVEL AGAIN IS LOW BUT CAN NOT DETECT ANY OF THE SAME PROBLEMS AS BEFORE, I STILL HAVE HEAT AND A/C AND THE HEAT GAUGE IS NOT FLUCTUATING BUT I HAVE BEEN LOOKING AROUND AT RECALLS SOME FORUMS ABOUT THE SAME TYPE OF CAR AND HAVE DISCOVERED MANY OTHERS ARE HAVING THE SAME TROUBLE, BUT THERE IS NO RECALL FOR THE 3400 SERIES MOTOR AS THERE IS FOR THE 3800. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232520June 27, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, STEERING
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 50 MPH AND DECELERATING, THE CONTACT OBSERVED THAT THE SPEEDOMETER WAS PROVIDING INACCURATE READINGS. THE FAILURE OCCURS FREQUENTLY AND WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER. IN ADDITION, THE STEERING WHEEL MAKES A LOUD CLUNKING NOISE WHEN MAKING A TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT NO MALFUNCTIONS WERE FOUND WITH THE STEERING WHEEL. THE FAILURE MILEAGE WAS 98,000 AND CURRENT MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232551June 27, 2008
EQUIPMENT
ABS LIGHT COMES ON FREQUENTLY AND WHEN BRAKES ARE APPLIED, IT FEELS EXTREMELY UNSAFE. BRAKES EITHER DO NOT RESPOND OR SKID WHEN ATTEMPTING TO STOP. AFRAID TO DRIVE VEHICLE. HAD MECHANICS CHECK VEHICLE AND ISSUE CANNOT BE IDENTIFIED FROM FAILURE CODES. APPEARS WIRING MAY BE DAMAGED AND WILL COST QUITE A BIT TO REPAIR. MECHANICS UNSURE THIS WILL SOLVE IT. DON'T WANT TO SELL VEHICLE AS IT WILL MAKE IT SOMEONE ELSE'S PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232566June 27, 2008
UNKNOWN OR OTHER
PASS LOCK SYSTEM FAILS. CAR WILL NOT START. HAVE TO WAIT 10 MIN. TO TRY IT AGAIN. HEARD OF OTHERS WITH SAME COMPLAINT. IF SO MANY COMPLAINTS, WHY HAS THERE NOT BEEN A RECALL. HAVE READ THAT EVEN GETTING IT FIXED WILL NOT ALWAYS SOLVE THE PROBLEM. VERY EXPENSIVE TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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