Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10229284May 30, 2008
AIR BAGS
AIR BAG LIGHT STAYS ON HAVE HAD CHECKED BY CHEVY DEALER AND NO ONE CAN FIGURE OUT WHY LIGHT STAY ON SYSTEM NOT READING AIR BAG. ALSO DEALER CAN NOT GET LOW TIRE PRESSURE LIGHT TO TURN OFF. WILL NOT TURN OFF BY TURNING LIGHT ON AND OFF THREE TIMES AND HAS NO RESET BUTTON IN FUSE BOX AND CAN NOT TURN OFF IN RADIO SETTINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229203May 29, 2008
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE TRAVELING TO JACKSON, FL., THE CONTACT WAS STOPPED BY A POLICE OFFICER AND WAS INFORMED THAT HER HEADLIGHT WAS FLICKERING. SHE TOOK THE VEHICLE TO A LOCAL DEALER IN FLORIDA AND THEY INFORMED HER THAT THE ENTIRE HEADLIGHT HOUSING ON BOTH SIDES OF THE VEHICLE NEEDED TO BE REPLACED. THE VEHICLE IS OUT OF WARRANTY; THEREFORE, THE REPAIRS WOULD COST $1,000. THE CONTACT COULD NOT PROVIDE THE FAILURE MILEAGE; HOWEVER, SHE NOTICED THAT THE FAILURE HAS WORSENED OVER THE PAST THREE YEARS. THE CURRENT MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229100May 28, 2008
ELECTRICAL SYSTEM
THE SPEEDOMETER GAUGE IS NOT READING CORRECTLY. FIRST, IT WAS SHOWING YOUR SPEED AS 120MPH, WHEN YOU WERE STOPPED. IT WAS NEVER ACCURATE. THEN ONE DAY, IT JUST STAYED AT 0MPH, EVEN WHEN YOU WERE MOVING. I HAD IT FIXED THROUGH A GM DEALERSHIP, AND THEY FIXED THE CLUSTER. THIS PART SHOULD BE RECALLED. I HAVE SEEN A LOT OF PEOPLE WITH THE SAME CAR, AND SAME PROBLEM. GM NEEDS TO REALIZE THE DANGER WITH THIS DEFECT. IT IS NOT A CHEAP FIX EITHER. I AM SAVING MY RECEIPT IN HOPES THAT GM WILL REALIZE THE HAZARDS WITH DRIVING A CAR THIS WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228973May 27, 2008
ELECTRICAL SYSTEM
CAR FAILS TO START ABOUT ONCE A MONTH FOR THE PAST FOUR MONTHS--ALWAYS FIRST THING IN THE MORNING. RADIO PLAYS AND DASHBOARD LIGHTS WORK, BUT ENGINE FAILS TO TURN OVER. OFTEN SECURITY WARNING DISPLAYS IN INSTRUMENT PANEL. AFTER TURNING THE KEY MANY TIMES FOR 10 MINUTES OR SO, THE CAR STARTS UP WITH NO PROBLEM. ONCE, WHILE PULLING INTO THE GARAGE, THE SECURITY LIGHT FLASHED AND THE CAR STALLED. CHEVY DEALER COULD NOT REPRODUCE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228719May 23, 2008
TIRES, TIRES:VALVE
I BOUGHT 4 NEW TIRES AT SEARS IN WLILMINGTON, N.C. LAST MAY, I HAVE PUT LESS THAN 12,000 MILES ON THESE TIRES. BEGINNING IN ;APRIL OF 08, I STARTED TO NOTICE A LOW TIRE AND PROCEEDED TO THE STATION TO PUMP IT UP. AS I WAS PUTTING AIR IN THE TIRE I HEARD AIR ESCAPING AND MOVED THE VALVE STEM AND IT WAS LOOSE. I PUT ENOUGH AIR IN IT TO GET AROUND THE CORNER TO THE SERVICE STATION AND HE SAID IT WAS THE STEM. I WAS TRYING TO DECIDE HOW I WAS GOING TO AFFORD A NEW TIRE AND HE SAID THAT HE COULD REPLACE THE VALVE STEM. HE CHARGED ME $10. THIS HAPPENED ABOUT THREE WEEKS LATER AND THEN AGAIN THIS WEEK, MAY 21! THREE TIRES OUT OF FOUR HAVE HAD THE STEMS REPLACED. I HAVE BEEN DRIVING OVER 40 YEARS AND HAVE NEVER HAD THIS HAPPEN TO A TIRE, I DIDN'T EVEN KNOW THE STEMS COULD BE REPLACED. I CALLED SEARS AND THEY TOLD ME TO BRING A RECEIPT FOR FIXING THE TIRES AND THEY WOULD REFUND THE MONEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228754May 23, 2008
SERVICE BRAKES, HYDRAULIC, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW, SUSPENSION, STEERING
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. 3,000 MILES AFTER SHE PURCHASED THE VEHICLE SHE HAD BRAKE FAILURE. ON APRIL 8, 2003, DEALER REPLACED REAR ROTORS, NOV. 19, 2003 FREED UP SLIDERS, MARCH 26, 2004 FULL ROTOR ASSEMBLY REPLACED IN FLORIDA, JUNE 7, 2005 COMPLETE BRAKE CHANGE. AUG. 16, 2005 RESURFACED BRAKES AND ROTORS, JAN. 16, 2006 REFACED REAR ROTORS, JUNE 30, 2006 REPLACED REAR ROTORS AND REFACED FRONT ROTORS, JAN. 10, 2007 RESURFACE WORK NEEDED TO BE DONE BUT DID NOT PERFORM REPAIRS, MAY 23, 2007 REPLACED ALL 4 ROTORS. THE CONTACT PAID FOR THE REPAIRS, MAY 22, 2008, REPLACED REAR PADS AND SERVICED CALIPERS. THE DEALER WILL NOT MAKE ANY ADDITIONAL REPAIRS AND FEEL AS THOUGH THEY HAVE DONE ALL THEY CAN TO REMEDY TO FAILURE. THE FAILURE MILEAGE WAS 3259 AND THE CURRENT MILEAGE WAS 50295. UPDATED 7/3/08 *CN THE PASSENGER SEAT HEATER AND REAR WINDOW DEFOGGER WERE INOPERATIVE. THERE WAS A NOISE COMING FROM THE STEERING. THE DEALER LUBED THE INTERMEDIATE SHAFT. THE REAR STABILIZER SHAFT AND LINK WAS REPLACED. UPDATED 07/15/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228776May 23, 2008
ELECTRICAL SYSTEM
FOR TWO YEARS THE PASSIVE SECURITY SYSTEM MALFUNCTIONS AND THE VEHICLE WONT START. WE HAVE TO SIT AND WAIT FOR 20 MINUTES FOR THE SYSTEM RESETS ITSELF. CHEVROLET DENIES THERE IS A PROBLEM AND WANTS THOUSANDS OF DOLLARS TO FIX IT. THIS IS A COMMON PROBLEM FOR THIS MODEL VEHICLE. AT FIRST THE PROBLEM HAPPENED ONLY ONCE A MONTH. NOW IT IS HAPPENING WEEKLY. PLEASE HELP.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228787May 23, 2008
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH AND COMING TO A COMPLETE STOP AT THE TRAFFIC LIGHT THE AIR BAG WARNING LIGHT READ "SERVICE AIR BAGS SOON." THE AIR BAG WARNING LIGHT APPEARS ON A CONSISTENT BASIS. THE VEHICLE WAS TAKEN TO A LOCAL AUTHORIZED DEALER FOR REPAIR AND THE LIGHT CONTINUED TO ILLUMINATE ON TWO OCCASIONS AFTER THE SERVICE WAS PERFORMED. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 17,700 AND THE CURRENT MILEAGE WAS 28,544. UPDATED 06/10/08. *LJ UPDATED 06/10/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228682May 22, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER SHOWS 80 TO 90 MPH EVEN WHEN YOU ARE GOING 30 OR 40 MPH. I WAS COMPLETELY STOPPED AND THE SPEEDOMETER SHOWED 40 MPH. THE CAR DEALER SAID THAT IT WILL COST $300 + JUST FOR THE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228557May 21, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER QUICK WORKING AT 46,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228607May 21, 2008
ELECTRICAL SYSTEM
SPEEDOMETER HAS GONE HAYWIRE. IT IS NOT REGISTERING THE CORRECT SPEED. IT IS GONE HAYWIRE LIKE EVERYBODY ELSE'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228258May 20, 2008
EXTERIOR LIGHTING:HEADLIGHTS, EQUIPMENT:ELECTRICAL, EQUIPMENT
I HAVE A 2002 CHEVY IMPALA LS AS OF 05-16-08 THE HEADLIGHTS BLINK ON AND OFF. ON 05-18-08 THEY WENT COMPLETELY OUT WHILE DRIVING AT NIGHT. THE FOLLOWING EVENING I ONLY HAVE HIGH BEAM LIGHTS, NO LOW BEAM. I CAN DRIVE IN LOW LIGHT OR DARK CONDITIONS. LOCAL MECHANIC STATED IT WAS THE MULTI SWITCH ON THE STEERING COLUMN AND THE PART WAS $300-$400 DOLLARS. HE STATED THAT HE HAS HAD MANY IMPALA CUSTOMERS WITH THE SAME ISSUE AND HE STATED THAT IT SHOULD BE A RECALL DUE TO THE SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228280May 20, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING 55 MPH, THE VEHICLE VIBRATED EXCESSIVELY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND A TECHNICIAN RESURFACED THE BRAKE ROTORS. TWO YEARS LATER, THE FAILURE RECURRED. THE VEHICLE HAS NOT BEEN REPAIRED BECAUSE HE WAS NOT PROVIDED WITH A SUFFICIENT EXPLANATION AS TO WHY THE ROTORS INTERMITTENTLY FAILED. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 24,009 AND CURRENT MILEAGE IS 42,363. UPDATED 06/09/08 *BF THE ROTORS WERE WARPED. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228298May 20, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING IN RAINY WEATHER CONDITIONS AT ANY SPEED, THE BRAKE SYSTEM INTERMITTENTLY PULSATED, AND CAUSED THE VEHICLE TO ABNORMALLY VIBRATE. SECONDLY, WHILE APPLYING PRESSURE TO THE BRAKE PEDAL, THE VEHICLE WOULD NOT STOP. THE FAILURE WAS ACCOMPANIED BY A LOUD GRINDING NOISE. THE DEALER STATED THAT IF THE BRAKE PADS ARE EXPOSED TO MOISTURE, THEY COULD FAIL. THEY FURTHER STATED THAT THEY WOULD ONLY REPLACE THE BRAKE PADS IF THE WEAR WAS LESS THAN 3MM, AND REPAIR OR RESURFACE THE BRAKE ROTORS. THE BRAKE PADS WERE MEASURED AT 5MM. THE MANUFACTURER STATED THAT ALTHOUGH HER VEHICLE WAS EXPERIENCING SEVERE SYMPTOMS, THEY WOULD NOT REPAIR THE VEHICLE UNTIL IT DISPLAYED THE MINIMUM REQUIREMENT FOR REPAIR. THE FAILURE MILEAGE WAS 12,269 AND CURRENT MILEAGE WAS 12,412.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228310May 20, 2008
FUEL SYSTEM, GASOLINE
TRIED TO START OUR CAR. THERE WAS A LOUD BANG AND THE FUEL LINE CAME OFF THE INTAKE MANIFOLD AND THE INTAKE MANIFOLD RUPTURED. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10228323May 20, 2008
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:COOLING SYSTEM
9/29/2006 I PURCHASED A USED 2005 CHEVROLET IMPALA FROM MISSION AUTOMOTIVE AND AN EAGLE WARRANTY. ON 1/31/2008 THE CAR HAD A "COOLANT" PROBLEM OR OVER-HEAT PROBLEM OF WHICH I TOOK IT IMMEDIATELY TO THE CERTIFIED CHEVY. DEALER. EAGLE WARRANTY SENT AN AGENT TO LOOK AT THE CAR AFTER I PAID $600 TO HAVE IT TORN DOWN. I ALSO INCURRED A RENTAL CAR DURING THIS TIME. THE PROBLEM WAS DIAGNOSED BY THE CHEVY DEALER AS AN "ENGINE COOLANT" PROBLEM. THE AGENT FROM THE WARRANTY CONCURRED AND WOULD NOT PAY FOR ANYTHING. I HAVE THAT REPORT. THE CHEF 2005 IMPALA OPERATORS BOOK STATES THE COOLING SYSTEM IN YOUR VEHICLE IS FILLED WITH DEX-COOL ENGINE COOLANT. THIS COOLANT IS DESIGNED TO REMAIN IN YOUR VEHICLE FOR 5 YEARS OR 150,000 MILES, WHICHEVER OCCURS FIRST. MY CAR WAS PURCHASED WITH 84,460 MILES, THE DEFECT OCCURRED AT 96,542 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228366May 20, 2008
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE REAR OF THE VEHICLE VEERED TO THE LEFT. THE CONTACT NOTICED THE REAR PASSENGER TIRE WAS AT A 45 DEGREE ANGLE WITH THE VEHICLE. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,375 AND CURRENT MILEAGE WAS 14,400. UPDATED 07/29/08. *LJ THE CONSUMER STATED THE RIGHT TIE ROD BROKE. UPDATED 08/05/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228182May 19, 2008
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, STRUCTURE
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT ANYTIME IT RAINS, HEAVY WATER LEAKS INTO THE VEHICLE ON THE PASSENGER SIDE THROUGH THE FUSE BOX PANEL. THE FAILURE CREATES A PUDDLE OF WATER ON THE PASSENGER FLOOR AND ALSO AFFECTED THE ELECTRICAL SYSTEM, ESPECIALLY THE WINDOW MOTORS. THE FAILURE HAS BEEN OCCURRING SINCE APRIL OF 2006 AND THE DEALER HAS BEEN UNABLE TO DUPLICATE THE FAILURE. ON MAY 17,2008, THE GENERAL MANAGER WAS ABLE TO SEE THE PUDDLE OF WATER AND STATED THAT THE WATER WAS ENTERING IN THROUGH THE FUSE BOX PANEL. THE TECHNICIANS REPAIRED THE FUSE BOX PANEL DUE TO CORROSION AND SEALED THE COWL. THE FAILURE HAS RECURRED AND THE GENERAL MANAGER ADVISED HIM TO CALL NHTSA TO FILE A SAFETY COMPLAINT. THE CURRENT MILEAGE IS APPROXIMATELY 38,150 AND THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228183May 19, 2008
EXTERIOR LIGHTING:TURN SIGNAL
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. SIX MONTHS AGO, WHILE DRIVING AT ANY SPEED, THE CONTACT OBSERVED THAT THE TURN SIGNAL CONTROL MECHANISM FAILED. THE TURN SIGNALS DO NOT WORK ON A CONSISTENT BASIS AND WAS A SAFETY CONCERN. WHILE MAKING A TURN IN TRAFFIC, THE TURN SIGNALS DO NOT ALWAYS WORK PROPERLY. THE FAILURE IS AN ONGOING OCCURRENCE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 62,000 AND CURRENT MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228121May 18, 2008
EQUIPMENT, UNKNOWN OR OTHER
THIS IS A REQUEST IN ORDER THAT THE DOT WILL BEGIN (SUGGESTION) FOR MONTHLY US INSPECTION TO DETERMINE THE DEFECTS AND RECALLS AND MAINTENANCE DEFICIENCIES ON ALL POLICE FORD AND CHEVROLET VEHICLES. THIS REQUEST IS FOR MONTHLY INSPECTIONS ON MOTORCYCLES AND AMBULANCE VEHICLES (BY US DOT) AND FIRE VEHICLES TO HELP PROMOTE SAFETY OF MOTORISTS AND PEDESTRIAN, BICYCLISTS. THE ASSUMPTION IS THAT MOST CITY, COUNTY, STATE POLICE TYPE VEHICLES ARE 2007 OR 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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