Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10236512July 31, 2008
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
2002 CHEVROLET IMPALA LS - SECURITY/PASSLOCK SYSTEM PROBLEM - SUMMER 2007 - TOOK IN TO CHEVROLET DEALER (SINCE OUT OF BUSINESS - PALM BAY CHEVROLET IN FLORIDA) BECAUSE SECURITY LIGHT WOULD COME ON AT TIMES, EVENTUALLY DISABLING CAR FOR SHORT PERIODS OF TIME. FIRST REPAIR, BCM REPLACED - SAME ISSUE TWO MONTHS LATER - IGNITION CYLINDER REPLACED - TWO MONTHS LATER, SECURITY LIGHT WOULD COME ON AGAIN. DEALERSHIP OUT OF BUSINESS THAT DID TWO ORIGINAL REPAIRS FOR 1200.00 - TODAY, SECURITY LIGHT WAS FLASHING AND CAR WOULD NOT START. LOOKING ONLINE, THIS IS A VERY COMMON ISSUE WITH IMPALAS FROM 2000 - 2005 - WHY IS THERE NO RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236546July 31, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER FUNCTIONS INTERMITTENTLY, SHOWS FALSE SPEED, DOESN'T ZERO OR STICKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236557July 31, 2008
STEERING
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT A SLOW RATE OF SPEED HE COULD FEEL BUMPING AND CLUNKING IN THE STEERING WHEEL. TOOK IT BACK TO WHERE HE PURCHASED THE VEHICLE AND THEY INSPECTED THE VEHICLE BUT COULD NOT IDENTIFY THE ANY DEFECTS OR FAILURES. HE TOOK THE VEHICLE TO THE CHEVROLET DEALER AND THEY INFORMED HIM TO TAKE THE VEHICLE TO A SERVICE CENTER FOR THE REPAIRS NEEDED. THEY INFORMED HIM TO TAKE THE VEHICLE BACK TO THE DEALER BECAUSE THERE IS A TECHNICAL SERVICE BULLETIN REGARDING THE PROBLEM HE IS EXPERIENCING. HE TOOK THE VEHICLE BACK TO THE DEALER AFTER THEY INSPECTED THE VEHICLE THEY INFORMED HIM THAT HE NEEDED THE STEERING SHAFT REPLACED. THE FAILURE MILEAGE WAS 37,000 AND CURRENT MILEAGE WAS 49,425. UPDATE 09/18/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236468July 30, 2008
ELECTRICAL SYSTEM
THIS IS AN ONGOING PROBLEM WITH CHEVROLET CARS WITH "PASSLOCK" SECURITY. THE SECURITY BANNER WILL APPEAR IN THE DASH MONITOR. SHORTLY AFTER THIS THE CAR WILL NOT START FOR 10 TO 15 MINUTES,AFTER BEING SHUT OFF. THE ELECTRICAL SYSTEM IS IN PERFECT WORKING ORDER. DURING THIS TIME THE SECURITY BANNER ALTERNATES WITH THE BATTERY ICON. WITH THE IGN SWITCH IN THE ON POSITION. AFTER THE 10 TO 15 MINUTES THE CAR WILL CORRECT ITSELF AND START AS IF NOTHING HAPPENED. MY TRUE CONCERN HERE IS THAT,THIS IS MY WIFE'S CAR AND NOW SHE TELLS ME SHE LEAVES IT RUNNING AT THE GAS PUMP. FOR FEAR OF IT NOT STARTING. THIS IS WHERE SAFETY COMES IN. IS IT NOT POSTED ON ALL GAS PUMPS. TO SHUT OFF ENGINE? MANY OF THESE CARS ARE NOT UNDER WARRANTY. AND THE DEALERS FROM REPORTS I'VE READ SEEM TO THROW PARTS AT THIS PROBLEM AT THE CAR OWNERS COST. THERE SHOULD BE A RECALL ON THIS MATTER. BEFORE SOMEONE IS INJURED OR KILLED AT A GAS PUMP, WITH THEIR CAR LEFT RUNNING BECAUSE IT MAY NOT START. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236235July 29, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE CONTACT HEARD A LOUD GRINDING NOISE. WITHIN A YEAR, THE FAILURE PROGRESSIVELY WORSENED. THE TIRES WERE ROTATED AND THE CONTACT NOTICED THAT THE BRAKE ROTORS HAD EXCESSIVE CORROSION AND RUST. THE DEALER STATED THAT BECAUSE THE VEHICLE EXCEEDED THE WARRANTY, HE WOULD HAVE TO ASSUME FINANCIAL RESPONSIBILITY FOR THE REPAIR. HE HAS NOT HAD THE ROTORS REPLACED. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236252July 29, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I WAS DRIVING ALONG SIDE THE POLICE WHEN I LOOKED DOWN TO MAKE SURE I WAS NOT SPEEDING WHEN I NOTICED THE SPEEDOMETER WAS ON 90MPH. I KNEW THAT HAD TO BE INCORRECT BUT I SLOWED DOWN ANYWAY JUST BECAUSE I WAS UNSURE. WHEN I STOPPED AT THE RED LIGHT THE SPEEDOMETER WAS ON 90MPH STILL AND I WAS SITTING STILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236145July 28, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT GLANCED AT THE HEAT GAUGE, WHICH READ 260 DEGREES. SHE PULLED OVER, SHUT OFF, AND RESTARTED THE VEHICLE; HOWEVER, THE HEAT GAUGE STILL INDICATED 260 DEGREES. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC FOR REPAIR AND THEY OFFERED TO REPAIR THE CLUSTER. THE CONTACT DID NOT HAVE THE REPAIRS DONE BECAUSE SHE DID NOT KNOW THE MECHANIC THAT WELL. THE MECHANIC INFORMED HER THAT THE COOLING SYSTEM WAS WORKING PROPERLY. SHE TOOK THE VEHICLE HOME AND SCHEDULED AN APPOINTMENT WITH HER MECHANIC. HER MECHANIC STATED THAT EVERYTHING WAS FINE WITH THE VEHICLE AND NO REPAIRS WERE MADE. CURRENTLY, THE SPEEDOMETER IN THE VEHICLE HAS FAILED AND THE CONTACT IS NOT SURE IF HER FUEL GAUGE IS WORKING PROPERLY. THE FAILURE MILEAGE WAS 42,250 AND CURRENT MILEAGE WAS 42,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236179July 28, 2008
EXTERIOR LIGHTING
2002 IMPALA TURN SIGNALS WORK AT TIMES AND THEN DON'T WORK. I FOUND THAT PRESSING THE HAZARD SWITCH SEVERAL TIMES DID WORK BUT ONLY FOR A SHORT WHILE UNTIL IT HAPPENED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235935July 27, 2008
ELECTRICAL SYSTEM
INITIALLY STARTED WITH THE ENGINE NOT TURNING OVER. FULL BATTERY POWER, PUT CAR IN N TO START, NOTHING. PUT CAR IN EMERGENCY PARK TO START AND IT DID. THIS HAPPENED REPEATEDLY, WITH NO WARNING. NOW THE CAR STARTS EVERY TIME. THE PROBLEM NOW IS INTERIOR/EXTERIOR LIGHTS FLASH LIKE STROBE LIGHTS EVERY TIME I START MY CAR TILL THE TIME I TURN IT OFF, SO I CAN'T DRIVE AT NIGHT. THE "SECURITY" LIGHT PASS LOCK ISSUE INTERFERES WITH THE A/C COMPRESSOR AND WILL BLOW HOT AIR. A CONSTANT CLICKING FROM THE RELAYS IN THE PASSENGER SIDE FUSE BOX. WHY IS IT MANY GM DEALERSHIPS ACROSS THE COUNTRY CANNOT DIAGNOSE THIS WHEN CONSUMERS HAVE BROUGHT IN THE VEHICLE FOR ASSESSMENT. CHECK OUT THE WEBSITE OF CARCOMPLAINTS.COM FOR MORE OF THE SAME ISSUE. FELLOW IMPALA OWNERS; LETS FILE CLASS ACTION LAW SUIT AGAIN GM TO GET THIS RESOLVED. BUT SADLY IT WILL TAKE ONE DEATH OR MORE FOR ANY ACTION FROM GM. "THE AMERICAN WAY IS LETS DO SOMETHING AFTER THE FACT AND NOT BE PROACTIVE TO PREVENT". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235835July 26, 2008
ELECTRICAL SYSTEM
2001 CHEVY IMPALA SECURITY LIGHT CAME ON FOR A WEEK CAR SHUTS DOWN WHILE DRIVING, WON'T START, ONLY AFTER 30 MINUTES IT WILL START,INSTALLING A NEW PASSLOCK IGNITION SWITCH COST OF OVER 500.00 WITH TOW AND DIAGNOSTICS, THIS SHOULD BE A RECALL, OR COVERED BY GM. THIS IS THE COST IF THIS WORKS IT STILL COULD BE SOMETHING ELSE, BUT THE CODE READER SPIT OUT THE PASSLOCK FAULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235849July 26, 2008
ELECTRICAL SYSTEM, EQUIPMENT
I HAVE A 2004 CHEVY IMPALA AND HAVE BEEN HAVING PROBLEMS WITH IT FROM THE DAY I BOUGHT IT. WHEN I GOT THE "NEW" CAR I WAS NOT INFORMED THAT THE CAR HAD BEEN WRECKED, YEAH, A "NEW" CAR. THEN FOR THE PAST FEW YEARS WE HAVE HAD TROUBLE WITH IT CRANKING. SOMETIMES IT WILL TAKE UP TO 2 HOURS TO GET IT TO CRANK. WE HAD HEARD THAT IT COULD BE SOMETHING WITH THE STARTED AND THE DEALER SAID THERE ISN'T ANYTHING THAT WE CAN DO BECAUSE YOU ARE OVER YOUR MILEAGE. THIS IS A VERY KNOWN ISSUE AND SOMETHING NEEDS TO BE DONE ABOUT IT. I HAVE BEEN WITHOUT MY FOR 24 HOURS AS OF 7/26/2008 AT 10:23 AM BECAUSE IT NOW WILL NOT CRANK. WE HAVE TRIED ALL THE LITTLE SECRETS THAT HAVE BEEN WORKING IN THE PAST. I AM TAKING IT TO THE SHOP ON MONDAY AND HOPEFULLY IT IS NOT GOING TO COST MY BOTH OF MY LEGS AND ARMS. I THINK THAT GM SHOULD DO SOMETHING ABOUT THESE WELL KNOWN PROBLEMS IF THEY WANT PEOPLE TO KEEP BUYING THEIR CARS. I CAN TELL YOU THAT I WILL NEVER BUY ANOTHER GM CAR IF SOMETHING IN THE NEAR FUTURE ISN'T DONE ABOUT THIS PROBLEM AND I WILL SPREAD THE WORD ALL OVER THE INTERNET AND HERE IN TOWN. WORD OF MOUTH CAN MAKE OR BREAK A COMPANY. I KNOW I AM JUST ONE RIGHT NOW BUT SOON I WILL BE MANY AND SOMETHING WILL BE DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235806July 25, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY SPEEDOMETER DOES NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235815July 25, 2008
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS WENT OFF DURING DRIVING AT NIGHT. THIS HAPPENED EIGHT TO TEN TIMES OVER A PERIOD OF THREE TO FOUR MONTHS, WITH LIGHTS ON HIGH BEAM. LIGHTS CAME BACK ON WHEN DIMMER LEVER WAS ACTIVATED. INSTRUMENT PANEL REMAINED ILLUMINATED WHEN HEADLIGHTS WENT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235614July 24, 2008
SERVICE BRAKES, HYDRAULIC
THE BRAKES WERE APPLIED WHILE DESCENDING A STEEP GRADE. THE FRONT END OF THE VEHICLE STARTED SHAKING VIOLENTLY. WHEN THE DEALER WAS CONTACTED THEY STATED IT WAS PROBABLY WARPED ROTORS AND THEY PROBABLY NEED TURNED. THIS WILL BE THE SECOND TIME THOSE ROTORS WILL BE TURNED. THIS IS ALWAYS THE MANUFACTURERS CURE FOR THIS PROBLEM. IT'S JUST A DELAY UNTIL THE VEHICLE RUNS OUT OF WARRANTY IN ANOTHER 5,000 MILES. I'VE HAD THIS PROBLEM WITH WARPED ROTORS ON VARIOUS VEHICLES BEFORE AND MY EXPERIENCE HAS BEEN THAT IT NEVER FIXES THE PROBLEM. BECAUSE THIS IS A KNOWN ON GOING PROBLEM WHICH OCCURS ON ALL MAKES AND MODELS OF VEHICLES AND ALSO BECAUSE IT HAPPENS TO ONE OF THE VEHICLES MOST CRITICAL SYSTEMS, THE PRACTICE OF TURNING ROTORS TO SOLVE ROTOR WARPING OR ROTOR SHUDDER PROBLEMS SHOULD BE BANNED FOR ALL VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235680July 24, 2008
ENGINE AND ENGINE COOLING, STEERING
I WAS DRIVING THROUGH A LOW AREA IN THE STREET THAT HAD A PUDDLE OF WATER TO DRIVE THROUGH. I WAS GOING TO TURN RIGHT AND THE STEERING WHEEL WOULD NOT TURN AND THEN ALL AT ONCE IT DID TURN. I DID NOT HAVE ANY MORE WATER TO RUN THROUGH UNTIL ABOUT A MONTH LATER IN A HARD RAIN AND IT DID IT AGAIN. THIS WAS ALSO WHEN I WANTED TO MAKE A RIGHT TURN. THIS ALL HAPPENED IN LAKELAND FL. I CONTACTED BILL HEARD CHEVROLET IN PLANT CITY FL AND MADE AN APPOINTMENT. THEY CHECKED IT OUT AND SAID THEY COULD NOT MAKE IT DO THAT BUT THEY ORDERED PARTS ( A NEW BELT) AND INSTALLED A FEW DAYS LATER. ANOTHER RAIN STORM AND IT DID THE SAME THING ONLY THIS TIME THE INSTRUMENT PANEL LIGHTS ALL COME ON FOR ABOUT A 1/2 MINUTE. I REPORTED THIS TO THE DEALER AND THEY SAID BRING IT BACK IN A THEY WOULD CHECK OUT AND REPLACE THE TENSIONER. I WAS DRIVING BACK TO MICHIGAN AND I WAS AT THE GEORGIA AND TENNESSEE STATE LINE IN A RAINSTORM AND IT LOCKED UP AGAIN. I CONTACTED CLIFF ANSCHUETZ IN ALPENA MI AND MADE AN APPOINTMENT WITH THEM. THEY CHECKED IT OUT, PUT WATER ON THE BELT BUT SAID THEY COULD NOT MAKE IT HAPPEN. ANOTHER SERVICE REP SAID HE WOULD TAKE A LOOK AT IT AND PUT ON A NEW BELT AND TENSIONER AND THEY DID. THE BELT ALWAYS SQUEALS WHEN YOU FIRST START UP IN THE MORNING. IT STILL DOES THAT AND I HAVE NO DOUBT THE POWER STEERING WILL LOCK UP WHEN IT RAINS. FIRST INCIDENT DATE WAS SOMETIME IN MARCH AND TO DATE. THIS IS A VERY DANGEROUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235438July 23, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN SHAKING VIOLENTLY. THE DEALER TURNED THE ROTORS TWO TIMES, BUT THE FAILURE CONTINUED. THE MANUFACTURER WILL BE NOTIFIED. THE FAILURE MILEAGE WAS 7,000 AND CURRENT MILEAGE WAS 14,000. UPDATED 09/13/08. *LJ THE CONSUMER STATED ON WHILE DRIVING DOWN STEEP HILLS, THE VEHICLE SHIMMIES BADLY. UPDATED 09/16/08 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235456July 23, 2008
FUEL SYSTEM, OTHER
RUSTED MAIN FUEL LINE ON A 2004 CHEVY IMPALA CAUSING GAS TO POUR OUT OF VEHICLE ONTO THE GROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235563July 23, 2008
ELECTRICAL SYSTEM
PASSLOCK SYSTEM INTERMITTENTLY STALLS MY CAR & INTERFERES WITH THE DASHBOARD LIGHTS. I HAVE A 2000 CHEVY IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235259July 22, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA LS. WHILE WAITING IN A LINE, THE CONTACT TURNED OFF THE VEHICLE AND IT WOULD NOT RESTART. THE VEHICLE HAD TO BE TOWED TO A MECHANIC AND THEY FOUND NO FAILURES. THE CONTACT BELIEVES THAT THE FAILURE WAS DUE TO THE PASS LOCK. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235269July 22, 2008
VISIBILITY
AFTER A HEAVY SNOW, THE WINDSHIELD WIPERS ON MY 2001 CHEVY IMPALA RETURN TO THE UPRIGHT POSITION WHEN OFF. THE WIPERS WILL NOT STOP IN THE DOWN POSITION. AFTER READING A NUMBER OF OTHER SIMILAR COMPLAINTS ON THE INTERNET, THIS IS NOT AN ISOLATED DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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