Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10235271July 22, 2008
ELECTRICAL SYSTEM
TRACTION CONTROL LIGHT AND ABS LIGHT BOTH CAN COME ON AT INTERMITTENT TIMES. BOTH HAPPEN WHEN TURNING INTO OR BACKING OUT OF A PARKING SPACE IN ANY SORT OF WEATHER INCLUDING PERFECTLY DRY CEMENT. I HAVE BEEN TOLD THAT THIS PROBLEM HAS LEAD TO ACCIDENTS WITH INDIVIDUALS BECAUSE YOU DON'T GET THE FULL BREAKING POWER WHEN MAKING TURNS. THIS HAPPENS ALSO WHEN MAKING SLOW TURNS AROUND ANY CORNER. THE PROBLEM IS NOW HAPPENING ALMOST ALL OF THE TIME WHEN MAKING TURNS. I HAVE BEEN TOLD TO REPLACE MY FRONT HUBS AS WELL AS THE WIRING HARNESSES BUT I HAVE BEEN READING UP ON IT AND HAVE SEEN THAT NONE OF THOSE THINGS HAVE WORKED FOR ANYONE AND THE PROBLEM CONTINUES TO COME BACK AFTER SPENDING OVER $1000 DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235079July 21, 2008
ENGINE AND ENGINE COOLING
I WAS DRIVING ONE NIGHT TO MY FRIENDS HOUSE ABOUT 10 - 15 MILES AWAY FROM MY HOUSE. AS I WAS DRIVING MY CAR JUST SHUT OFF AND MY STEERING WHEEL LOCKED UP, SO I DRIFTED TO THE SIDE OF THE ROAD AND TRIED TO START MY CAR UP. I STARTED IT ABOUT 3 MORE TIMES THEN IT FINALLY CAME BACK ON, AS I KEPT DRIVING DOWN THE ROAD IT HAPPENED YET AGAIN. LATELY IT'S JUST BEEN HAPPENING EVERY NOW AND THEN BUT I'M CONSTANTLY ON FAST BUSY ROADS AND IF THIS HAPPENS I CAN'T ALWAYS GET OVER AND IT COULD END UP GETTING ME AND ANYONE WITH ME HURT. I'VE TRIED TAKING IT TO PEOPLE BUT NOBODY KNOWS WHAT GOING ON AND I'VE EVEN CALLED CHEVY AND THEY CAN'T TELL ME ANYTHING. I'VE TAKEN IT TO THEM BEFORE AND $483 WASTED BECAUSE THEY "COULDN'T FIND ANYTHING WRONG WITH IT" THIS STARTING TO BECOME A PROBLEM BECAUSE I NEED RELIABLE TRANSPORTATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235131July 21, 2008
TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, SERVICE BRAKES, HYDRAULIC
WE HAVE TWO CHEVY IMPALAS AND BOTH HAVE LESS THEN 25,000 MILES. THEY BOTH HAD ALIGNMENTS, BOTH WENT THROUGH TWO SETS OF TIRES, BOTH WENT THROUGH TWO SETS OF BRAKES AND ROTORS AND ONE ALREADY NEEDED A BATTERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235168July 21, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER DISPLAYS INACCURATE READINGS. ON OCCASION, THE SPEEDOMETER DISPLAYS 50 MPH WHEN THE CONTACT IS ACTUALLY DRIVING 30 MPH. THE SPEED SENSOR WAS CHECKED AND THE CONTACT WAS INFORMED THAT THE DEFECT WAS IN THE ACTUAL SPEEDOMETER CLUSTER. SHE WAS TRAVELING AT WHAT THE SPEEDOMETER READ AS 30 MPH AROUND A CURB, BUT SHE WAS ACTUALLY TRAVELING MUCH FASTER AND ALMOST STRUCK THE CURB. THE DEALER WOULD NOT REPAIR THE VEHICLE FOR FREE BECAUSE IT IS NOT UNDER A RECALL. THE FAILURE MILEAGE WAS 70,000 AND CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235191July 21, 2008
AIR BAGS, SEAT BELTS
I WAS TRAVELING ON THE HWY AT ABOUT 70-75 MILES PER HOUR WHEN I TRIED TO MISS AN OBJECT IN THE ROAD MY STEERING WHEEL LOCKED UP AND I SPUN TO THE RIGHT RESULTING IN MY CAR HITTING THE GUARD RAIL AND SPINNING BACK ACROSS THE HWY TO HIT THE MEDIAN WALL. MY PASSENGER WAS INJURED B/C HIS SEATBEALT DID NOT RESTRAIN HIM AND NO AIRBAGS DEPLOYED. NOTHING HAS BEEN DONE TO THE CAR IT IS STILL IN POST ACCIDENT CONDITION. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10235235July 21, 2008
ELECTRICAL SYSTEM
AT RANDOM TIMES, THE CAR WILL NOT START WHEN THE IGNITION IS TURNED. THERE IS NO RESPONSE FROM MOTOR AT ALL. THE SECURITY LIGHT WILL FLASH ON THE INFORMATION CENTER DISPLAY WHEN THIS HAPPENS. AFTER WAITING 10-20 MINUTES THE CAR WILL START. THE FIRST INCIDENT OCCURRED ABOUT 1 YEAR AGO AND HAS BEEN OCCURRING AT RANDOM TIMES EVER SINCE. VEHICLE WAS TAKEN TO A GM DEALER SERVICE DEPARTMENT AFTER THE FIRST TIME IT OCCURRED AND THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. SINCE THEN I HAVE NOTICED THAT THE FAN FOR THE HVAC SYSTEM WILL NOT WORK AT TIMES AND THE SECURITY LIGHT AND OTHER LIGHTS WILL APPEAR ON THE INFORMATION CENTER DISPLAY AT RANDOM TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234904July 19, 2008
POWER TRAIN
THERE ARE 2 PEOPLE OTHER THAN MYSELF THAT HAVE CHEVROLET IMPALAS. ONE PERSON HAS A 2005 BUT THE OTHER AND MYSELF HAVE THE 2004. ALL THREE ARE HAVING THE SAME PROBLEM YOU WILL BE STOPPED AND START THE GAS PEDAL AND THERE IS A JERK . FEELS LIKE SOME ONE HAS HIT THE BACK OF THE CAR. (TRANSMISSION OR TORQUE CONVERTER.) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234930July 19, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
GAS GAUGE ERRATIC FALSE READINGS GM MECHANIC TOLD ME FUEL LEVEL SENSOR WAS BAD TWO HUNDRED DOLLARS LATER IT STILL IS WRONG. THAN I PAY DEALER ONE HUNDRED DOLLARS SO THEY CAN TELL ME I NEED A 500 DOLLAR GAUGE CLUSTER WHICH THEY SAID WAS A COMMON PROBLEM. THAT WAS AFTER I WAS TOLD FUEL SENSOR WAS COMMON PROBLEM TOO. I HAVE SEEN AND READ OF MANY COMPLAINTS LIKE THIS IN DIFFERENT AUTOMOTIVE COMPLAINT SITES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234820July 18, 2008
ELECTRICAL SYSTEM
MY SECURITY LIGHT STARTED TO FLASH THEN EVERYTHING WENT CRAZY FROM THERE LIGHTS BLINKING ON AND OFF DOORS LOCKING AND UNLOCKING THEN THE RADIO WILL SHOW LOCKED ON IT TRUNK WILL OPEN WHILE DRIVING DOWN THE ROAD. THE VEHICLE WOULD START ON COOL DAYS NOW THAT IT HAS TURNED HOT IT WILL NOT START AT ALL. I HAVE READ ALL KINDS OF COMPLAINTS ON THIS MATTER THIS ISSUE REALLY NEEDS TO BE LOOKED INTO AND ISSUE A RECALL I HAVE HAD NUMEROUS DEALERS TELL ME IT IS A BCM AND IT WILL COST APPROX 500.00 IF SO MANY OF THESE IMPALAS ARE HAVING THIS PROBLEM SOMEONE NEEDS TO DO SOMETHING OR TELL SOMEONE HOW TO FIX THIS WITHOUT PAYING 500.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234695July 17, 2008
ELECTRICAL SYSTEM
I OWN A 2002 CHEVY IMPALA. ON 5/20/05 THE SECURITY LIGHT STARTED COMING ON AND WOULD REMAIN ON. THE SECURITY LIGHT CONTINUED TO COME ON AND NOW THE CAR WOULD NOT START. IT WOULD TAKE 10-30MINUTES BEFORE I COULD START THE CAR. I TOOK THE CAR TO A DEALERSHIP AND THEY REPLACED THE IGNITION CYLINDER. ON 6/15/05 THE SAME EXACT PROBLEM STARTED UP AGAIN. THIS TIME THE DEALERSHIP INSTALLED A NEW STARTER. ON 7/16/05 SAME PROBLEM AROSE AGAIN WITH SECURITY LIGHT. A DIAGNOSTIC WAS DONE AND CODES CAME UP FROM A NOTICE FROM GM (8/04). THE CODE #'S WERE B2958 AND B2960. THE CODE SAID TO REPAIR POOR TERMINAL CONNECTIONS AT BODY CONTROL MODULE. THE SECURITY LIGHT CONTINUES TO COME ON AND CAR DOES NOT START. THIS CONTINUES ON/OFF FROM 9/11/05-11/28/05. ON 11/28/05 THE IGNITION LOCK/SENSOR IS REPLACED AND THE PCM IS REPROGRAMMED. AND I AM GIVEN A NEW KEY. LOOKS LIKE AT THE MOMENT THE PROBLEM IS SOLVED. WELL TODAY 7/17/08 I NOTICE THAT THE SECURITY LIGHT IS BACK ON AND I BEGIN TO CRINGE BECAUSE OF WHAT I WENT THROUGH IN 05'. I GET ONLINE TO SEE IF ANYONE ELSE IS EXPERIENCING THE SAME PROBLEM AND I WAS SHOCKED TO SEE THE # OF COMPLAINTS FROM DISGRUNTLED CUSTOMERS ABOUT THIS SECURITY LIGHT. THIS IS AN OUTRAGE! GM BY NOW IS WELL AWARE OF THE PROBLEM WITH THIS SECURITY LIGHT GOING ON. IT WOULD SEEM TO ME THAT THERE WOULD HAVE BEEN A RECALL NOTICE GOING OUT TO CHEVY IMPALA OWNERS. I HAVE CONTACTED GM. MY COMPLAINT IS ON FILE. I HAVE 2 FILE #'S. ONE FOR IN 2005--# [XXX] AND A NEW ONE JUST STARTED TODAY (7/17/08)--#-[XXX]. PLEASE GOOGLE CHEVY IMPALA AND SECURITY LIGHT PROBLEM AND SEE THE LIST OF COMPLAINTS THAT COME UP. THIS IS AN ABSOLUTE DISGRACE! I FEEL THAT THIS IS SOMETHING THAT NEEDS TO BE LOOKED INTO ASAP. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234516July 16, 2008
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHILE AT A RED LIGHT, THE CONTACT ATTEMPTED TO ACTIVATE THE TURN SIGNAL SWITCH AND IT FAILED TO OPERATE. HE BELIEVED THAT THE BULBS OR THE FUSE NEEDED TO BE REPLACED; HOWEVER, THEY WERE OPERABLE. THE TURN SIGNAL SWITCH WOULD NOT OPERATE UNLESS THE CONTACT TURNED THE HAZARD LIGHT SWITCH ON AND OFF. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE MILEAGE WAS 90,500 AND CURRENT MILEAGE WAS 91,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234379July 15, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER HAS GONE HAYWIRE AND IS NOT ACCURATE ON 2004 CHEVY IMPALA. DISPLAYS 45 WHEN DOING 75, OR WHEN DOING 45. SAFETY ISSUE. WHILE ON THE I-94 I THOUGHT I WAS DOING 45 BEHIND A "SLOW" CAR, IT TURNS OUT I WAS DOING 75. WHEN ON SIDEROADS, NOT SURE IF THE CAR IS MOVING AT 25 OR 40????? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234391July 15, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE DRIVER AND PASSENGER SIDE FRONTAL AIR BAGS FAILED TO DEPLOY. THE DRIVER AND PASSENGER SUSTAINED INJURIES TO THE BACK, WRIST, AND NECK. MISSOURI STATE POLICE FILED REPORT NUMBER 06030800534. THE FAILURE AND CURRENT MILEAGES WERE 1,951.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10234482July 15, 2008
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
SPEEDOMETER QUIT WORKING AT ABOUT 60000 MILES. IT IS PART OF AN "INSTRUMENT CLUSTER" THAT COSTS $600. SOUNDS LIKE IT IS A POPULAR PROBLEM!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234132July 14, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER DOESN'T ALWAYS RESET TO ZERO. SOMETIMES IT WILL WORK CORRECTLY. SOMETIMES IT WILL STAY AT 10 OR 20 MPH AT A STOP. WHEN YOU ACCELERATE, IR SHOWS THAT YOU ARE GOING FASTER THAN YOU REALLY ARE. SOMETIMES IT WILL STAY AT 50 MPH AT A STOP. THEN, WHEN YOU ACCELERATE IT WILL GO ALL THE WAY PAST THE LIMIT AND BE AT "6 O'CLOCK POSITION AND STAY THERE. SOMETIMES I WILL USE MY GPS UNIT TO TELL ME MY SPEED, BUT I KNOW ITS NOT PERFECTLY ACCURATE. I HAVE TO SHUT THE CAR OFF, AND REPEATEDLY TURN THE KEY ON AND OFF TO GET IT BACK TO ZERO. RESEARCH ON THE INTERNET HAS PROVEN THAT A LOT OF PEOPLE HAVE BEEN HAVING THE SAME PROBLEMS. THIS IS VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234147July 14, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
150K THIS JANUARY HEATER NOT WORKING, TOOK TO GARAGE, TOLD ABOUT ENGINE COOLANT PROB. CALLED GM CANADA , TOLD MY CAR IS TOO OLD FOR THEM TO DO ANYTHING BUT THERE WAS A RECALL ON AN ENGINE PART THEY WOULD DO, TOOK THE CAR FOR A SCHEDULED APPT AND AFTER AN HOUR WAIT THE SERVICE MANAGER CAME TO TELL ME THEY DID NOT HAVE THE PART IN STOCK AND "NOT TO BRING THE CAR BACK BECAUSE IT WASN'T GOING TO LAST LONG" I WAS VERY UPSET AND CALLED GM, THERE ANYWHERE WAS FOR ME TO GO BACK TO THAT DEALERSHIP. HOW INSULTING, I TOLD GM I USED TO HAVE A HONDA AND EVEN THOUGH IT WAS OVER 10 YEARS OLD THEY FIXED A PROB WITH FUEL TANK FREE , WASHED CAR INSIDE AND OUT AND WERE VERY POLITE, THIS IS ONE OF THE REASONS GM IS NOT DOING WELL, THEY HAVE NO CUSTOMER SERVICE AT ANY LEVEL. WHEN I FIRST CONTACTED THEM THEY SAID IT WAS MY FAULT BECAUSE I HAD NOT REGISTERED WITH THEM WHEN I BOUGHT THE CAR (2002) SO THEY DID NOT HAVE THE ABILITY TO INFORM ME OF ANY PROB. WHEN I ASKED IF ALL I SHOULD EXPECT FROM A GM PROD IS 80,000 MILES HE SAID NOTHING. THEY HAVE KNOWN ABOUT THIS PROB SINCE 1985 AND THEY STILL DENY IT. I WILL NEVER BUY A NORTH AMERICAN PROD AGAIN. THIS IS JULY AND I AM STILL DRIVING THE CAR AND THE RECALL HAS NOT BEEN DONE. I FIGURE SO MANY VEHICLES ARE INVOLVED THEY WOULD GO BROKE IF THEY ACKNOWLEDGED THIS ISSUE. CANT SOMEONE HELP US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234180July 14, 2008
ELECTRICAL SYSTEM
THE IGNITION STOPPED WORKING. THE KEY WOULD NOT TURN. THE CAR ONLY HAS 19,000 MILES. THIS IS GOING TO COST $600 TO FIX. THE CAR WAS PURCHASED NEW IN 2004. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234084July 13, 2008
ELECTRICAL SYSTEM
MY 2004 CHEVROLET IMPALA SPEEDOMETER IS BROKEN AND THERE IS NO RECALL ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234123July 13, 2008
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
I HAVE A 2000 IMPALA THAT DOES NOT HAVE TRACTION CONTROL. IT HAS A NO START PROBLEM. IT WON'T TURN OVER AND I HAVE TO SIT THERE ANYWHERE FROM 10 TO 30 MINS WAITING FOR THIS PIECE OF CRAP TO START. I THINK SOMEBODY NEEDS TO MAKE GM RECALL THESE CARS TO FIX THEM. ITS TIME TO PUT THE CONSUMER FIRST AND NOT THESE MONEY HUNGRY CORPORATIONS LIKE GENERAL MOTORS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234069July 12, 2008
EXTERIOR LIGHTING
HEADLIGHT INTERMITTENT FAILURE ON HIGH BEAM. CLICK TO LOW BEAM AND LIGHTS COME BACK ON. DISCONCERTING WHEN IT HAPPENS AT NIGHT AT HIGH SPEED. CHEVROLET DEALER REPLACED BODY CONTROL MODULE AT $362, BUT DID NOT SOLVE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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