Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10238642August 18, 2008
STRUCTURE
FAILING PAINT ON FRONT AND REAR BUMPERS OF WHITE IMPALAS. ON ALL WHITE IMPALAS FROM MY AREA THE PAINT IS FLAKING OFF OF THE BUMPERS, BOTH FRONT AND REAR, VERTICALLY IN CHUNKS ALONG THE CURVES TOWARD EITHER SIDE OF THE CAR. THIS ONLY APPEARS TO BE A CONDITION WITH THE WHITE MODELS, AND LOOKS LIKE THERE WAS NOT ENOUGH FLEX ADDED TO THE PAINT BEFORE APPLICATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238643August 18, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
AT AROUND 75,000 MILES, MY 2001 IMPALA BEGAN TO LOSE POWER,PARTICULARLY WHEN ACCELERATING. I TRIED FUEL SYSTEM CLEANERS, REPLACED FUEL FILTER, AIR FILTER, ETC. NO HELP. THEN ONE DAY A HOLE WAS BLOWN THROUGH MY INTAKE MANIFOLD. THAT'S RIGHT, THE INTAKE MANIFOLD. I TOOK IT TO A LOCAL MECHANIC, BECAUSE I KNEW I COULDN'T AFFORD THE GM DEALERSHIP SHOP PRICE, AND WAS INFORMED THAT THE EGR VALVE AND CATALYTIC CONVERTER WERE TOTALLY STOPPED UP CONSEQUENTLY TRAPPING HOT ENGINE EXHAUST IN THE INTAKE AREA WITH NOWHERE TO GO. THE COST OF PARTS AND REPAIRS COST ME OVER $800. I HAVE HAD MANY CARS OVER THE YEARS AND NEVER HAD A CATALYTIC CONVERTER COMPLETELY STOP UP. ACCORDING TO MY LOCAL MECHANIC THIS IS A VERY COMMON PROBLEM WITH THIS CAR MODEL. I THINK GM SHOULD REIMBURSE FOR THIS EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238614August 17, 2008
SUSPENSION:REAR
A FRIEND A MINE TOLD ME I NEEDED TO CHECK THE REAR TIRES ON MY 2007 CHEVY IMPALA. HE STATED THAT HE KNEW OF SEVERAL CASES THAT THE INNER REAR TIRE HAD SEVERE TIRE WEAR AND COULD CAUSE AN ACCIDENT. I CHECK MY TIRES AND FOUND THAT BOTH REAR TIRES HAD BEEN WORN DOWN UNTIL THE STEEL BELT WAS VISIBLE ON THE INNER TWO INCHES OF THE TIRES AFTER ONLY 20,000 MILES. THE FRONT TIRES ALSO HAD WORN ON THE INSIDE TWO INCHES OF THE TIRE. I CONTACTED THE DEALER WHERE THE VEHICLE WAS PURCHASED AND TOLD THERE WAS NO RECALL OR SERVICE BULLETIN AND THE PROBLEM WAS I DID NOT ROTATE THE TIRES PROPERLY. AFTER CALLING SEVERAL OTHER DEALERS AND GM CUSTOMER SERVICE THE DEALER WHERE IT WAS PURCHASED TOLD ME TO BRING IT IN TO BE CHECKED. WHEN I ARRIVED BEFORE THE SERVICE DEPARTMENT EVEN LOOKED AT THE VEHICLE, I WAS TOLD THERE WAS NOTHING COVERED BY THE WARRANTY AND THERE WAS NOTHING THEY COULD DO. I WAS TOLD BY THE SERVICE DEPARTMENT THAT MY VEHICLE WAS NOT SAFE TO DRIVE HOME DUE TO THE TIRE WEAR. I WAS TOLD BY THE GM CUSTOMER SERVICE IT WAS NOT THERE PROBLEM, CASE CLOSED. I DID LEARN AFTER SOME RESEARCH THE GM HAS A PROBLEM WITH THE 2007 CHEVROLET IMPALA POLICE VEHICLE. 'A CONDITION THAT MAY CAUSE REAR WHEEL MISALIGNMENT, RESULTING IN LOWER TREAD DEPT ON THE INNER SIDE OF THE REAR TIRES'. GM WILL 'REPLACE REAR WHEEL SPINDLE RODS, ALIGN THE REAR WHEELS AND IF NECESSARY REPLACE THE REAR TIRES AT NO COST. GM HAS ADMITTED THEY HAVE A PROBLEM WITH THE POLICE IMPALA BUT NOT ANY OTHER MODELS OF THE IMPALA. BEFORE THIS CAUSES ACCIDENTS GM NEEDS TO COME OUT WITH A RECALL TO FIX ALL OF THE IMPALAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238484August 16, 2008
SUSPENSION
RECALL FROM CHEVY2007 IMPALA ON REAR ALIGNMENT PROBLEM AND IT WAS BROUGHT IN AND THE RECALL WAS DONE. SINCE THE VEHICLE CAME BACK FROM THE RECALL THE REAR END IS SWAYING TO THE LEFT AND RIGHT. THIS SEEMS TO HAPPEN IF YOU HIT A BUMP IN THE ROAD. THIS PROBLEM WAS BROUGHT TO THE ATTENTION OF THE DEALERSHIP WHO DID AGREE THAT IT IS DOING THIS. THE CHECKED EVERYTHING AND NOTHING WAS LOOSE. THEY CHECKED WITH I BELIEVE FACTORY WHO HAVE NO ANSWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238161August 14, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TEMPERATURE GAUGE NOT WORKING PROPERLY. TEMP GAGE WILL GET STUCK IN A CERTAIN POSITION AND WON,T RETURN TO NORMAL UNLESS YOU TURN CAR OFF/ON SEVERAL TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238077August 13, 2008
FUEL SYSTEM, GASOLINE
FUEL FILTER LINE DOES NOT STAY SECURELY ATTACHED TO FUEL FILTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237847August 12, 2008
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. AFTER SEVERAL ATTEMPTS, THE VEHICLE WOULD SOMETIMES RESTART AND SOMETIMES NOT. THE FAILURE OCCURS INTERMITTENTLY. DURING THE MOST RECENT FAILURE, THE INSTRUMENT PANEL LIGHTS ILLUMINATED, BUT THE STARTER DID NOT MAKE A NOISE. NO REPAIRS HAVE BEEN MADE. THE FAILURE MILEAGE WAS 95,000 AND CURRENT MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237888August 12, 2008
ELECTRICAL SYSTEM
THE PASSLOCK SEEMS TO BE FAILING ON MY 2002 CHEVY IMPALA..74,000 MILES. WHEN I ATTEMPT TO START IT, NOTHING HAPPENS, AND I HAVE TO WAIT 10-20 MINUTES BEFORE I CAN START IT AGAIN. THIS HAS HAPPENED 3 TIMES SINCE MARCH 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237681August 11, 2008
ELECTRICAL SYSTEM
MY 2003 CHEVY IMPALA HAS THE PASSLOCK SECURITY SYSTEM AND OUT THE BLUE MY CAR WILL NOT START. THIS HAS OCCURRED 3 TIMES IN THE PAST 3 MONTHS. THE 1ST TIME IT STARTED RIGHT UP AT THE DEALER BUT THEY SAID THE FUEL PUMP WAS BAD. THE SECOND TIME WAS ON FATHERS DAY AND I WAITED 10 MINUTES AND IT STARTED UP. TOOK IT BACK TO THE DEALER BUT THEY JUST SAID WITHOUT A CODE THEY CAN'T DO ANYTHING. THIRD TIME I AGAIN WAITED 10 MINUTES AND IT STARTED. I JUST KNOW SOME DAY THAT TRICK IS NOT GOING TO WORK. WHY CAN'T GM ADMIT THERE IS A PROBLEM AND CORRECT THIS PROBLEM. ITS ALL OVER THE INTERNET AND PEOPLE ARE SPENDING TONS OF MONEY ON FIXES THAT DON'T SOLVE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237732August 11, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER STUCK AT 100MPH WHEN CAR TURNED OFF. WHILE DRIVING SPEEDOMETER GOES PAST 120MPH THEN RESETS BACK TO 0MPH WHILE THE CAR IS MOVING. THE GAS GAUGE HAS ALSO BEEN AFFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237736August 11, 2008
FUEL SYSTEM, OTHER
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING AT ANY SPEED, THE CONTACT SMELLS GASOLINE. THE VEHICLE BEGAN TO RUN HOT AND LOSE POWER. IN ADDITION, THE THERMOSTAT BECAME VERY HOT. THE VEHICLE HAS NEVER SHUT OFF, BUT IT BEHAVES AS IF IT WILL AT ANY MOMENT. THE DEALER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07E021000 (FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES). THE CURRENT MILEAGE WAS 75,189 AND FAILURE MILEAGE WAS 73,000. UPDATED 09/10/08. *LJ UPDATED 09/11/08*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237525August 9, 2008
ELECTRICAL SYSTEM
ON MANY OCCASIONS, CAR WILL NOT START AFTER SITTING FOR SEVERAL MINUTES. THIS HAS HAPPENED SINCE NEW AND IT HAS BEEN IN THE SHOP MANY TIMES TO BE FIXED. LOTS OF MONEY SPENT AND NO RESOLUTION. LEAVES MY ELDERLY PARENTS STRANDED AND COULD RESULT IN MAJOR ISSUE IF IN THE WRONG PLACE. SOMEONE NEEDS TO ADDRESS THIS ISSUE - GM IS NOT!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237471August 8, 2008
ELECTRICAL SYSTEM
INSTRUMENT PANEL WE NOTICED THAT THE TEMP GAUGE WAS READING THAT THE CAR WAS OVERHEATING WHEN IT SHOULDN'T. IT WAS INTERMITTENT AT FIRST, SO WE CHECKED FLUID LEVELS AND EVERYTHING CHECKED OUT. THEN WE REALIZED THAT METER WASN'T RESETTING WHEN WE TURNED OFF THE CAR. IT WAS OPERATING AS THOUGH WHEREVER THE NEEDLE LEFT OFF WAS 0, SO THE CAR READ AS OVERHEATING. A FEW MONTHS LATER IT SPREAD TO THE SPEEDOMETER. SOMETIMES THE NEEDLE WOULD STICK AT 10MPH AND SOMETIMES IT WOULD REMAIN AT 0. SOMETIMES IT WOULD WORK FINE. THEN ONE DAY IT ALSO STOPPED ALL TOGETHER AND REMAINED AT 0. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237503August 8, 2008
ELECTRICAL SYSTEM
SPEEDOMETER AND TACHOMETER ARE ACTING ERRATIC. GAUGES ARE ALL OVER THE PLACE, EITHER NOT WORKING AT ALL OR IS GIVING ME A FALSE READING. IF I AM DRIVING AT 35MPH THE SPEEDOMETER MIGHT BE READING EITHER 15 OR 35 OR 75, IT CHANGES ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237416August 7, 2008
AIR BAGS:FRONTAL, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM, INTERIOR LIGHTING, ELECTRONIC STABILITY CONTROL (ESC)
CAR WOULD NOT START CHANGED PASSLOCK AND STILL WILL NOT START. SECURITY LIGHT IS ON, RADIO IS LOCKED AND THE CHEVY DEALERSHIP DOES NOT KNOW WHAT IS WRONG WITH IT, THEY ARE GUESSING THAT IS THE BCM AND THE SDM BUT THEY CANNOT PROMISE THAT IT WILL WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237260August 6, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER STICKS AND DOESN'T WORK. SAYS GOING 120 MILES PER HOUR WHEN STOPPED. DOESN'T SHOW SPEEDS WHEN DRIVING STICKS IN THE MIDDLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237301August 6, 2008
EXTERIOR LIGHTING
MULTI-FUNCTION SWITCH FAILED ON 2002 CHEVROLET IMPALA CAUSING A LOSS OF HIGH BEAM LIGHTS. THE SWITCH AND THE HIGH BEAM BULBS HAD TO BE REPLACED FOR SAFETY REASONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236961August 5, 2008
EXTERIOR LIGHTING:TURN SIGNAL
MY ENTIRE TURN SIGNAL FUNCTION TOTALLY STOPPED WORKING - NO BLINKING ON DASH OR OUTSIDE OF CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236851August 4, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2. SPEEDOMETER WILL STOP WORKING WITHOUT ANY WARNING. CAR WILL BE IN MOTION AND THE REGISTERED SPEED WILL DROP TO "0". JULY 27TH, WE WERE TRAVELING AT 45 MPH AND THE SPEED DROPPED TO "0" WHILE WE WERE STILL TRAVELING AT THAT SPEED. WE TURNED THE CAR OFF AND THEN BACK ON AGAIN WHEN WE HAD A CHANCE TO PARK AND IT BEGAN TO WORK AGAIN. LATER THAT DAY, WE WERE TRAVELING 40 MPH (AS NOTED ON A GPS THAT WE WERE USING DURING THIS TRIP) AND THE SPEEDOMETER WAS REGISTERING 20 MPH. THE SPEEDOMETER ALSO DROPPED TO "0" WHILE DRIVING LATER THAT WEEK AGAIN. 3. THE VEHICLE IS STILL COVERED UNDER AN EXTENDED WARRANTY SO IT WAS TAKEN TO THE DEALERSHIP. THEY DID NOT FIND ANYTHING WRONG WITH THE VEHICLE AND STATED A GM REP INFORMED THEM THAT THEY COULD NOT REPLACE THE CLUSTER UNDER WARRANTY . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236733August 2, 2008
ELECTRICAL SYSTEM
WE HAVE A CHEVY IMPALA AND THE SPEEDOMETER DOESN'T WORK PROPERLY. SOMETIMES IT STAYS AT 0 AND OTHER TIMES IT SAYS SOME RIDICULOUS SPEED. IT HAPPENS EVERY TIME WE DRIVE THE CAR. THE PROBLEM HASN'T BEEN FIXED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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