Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10241250September 7, 2008
ELECTRICAL SYSTEM
1 WEEK AGO SPEEDOMETER STARTED MALFUNCTIONING READING AT 120 WHILE DRIVING AND WENT DOWN TO 60 AT A STOP. AFTER 2 DAYS WENT BACK DOWN TO 0 AND THE NEXT DAY RETURNED TO 60 AT REST AND UP TO 120+ WHILE DRIVING. THIS MAKES IT VERY DIFFICULT TO ACCURATELY GAUGE YOUR SPEED ESPECIALLY THROUGH SCHOOL ZONES OF 20-30 MILES AN HOUR AND IS UNSAFE. CONTACTED DEALER AND WOULD COST $300 + FOR THE PART ONLY. THIS SEEMS TO BE A COMMON ISSUE AND NEEDS TO BE RECALLED. IT WAS RECALLED ON SUV'S 2003-2005 WHY NOT CARS OF THE SAME YEARS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241210September 6, 2008
STEERING
2005 IMPALA POPPING SOUND MADE IN STEERING WHEEL WHEN TURNING VEHICLE. AFTER CONSULTING WITH MECHANIC HE STATED IT COULD BE A PROBLEM THAT COULD CAUSE MY STEERING TO FAIL WHILE DRIVING. AFTER PERFORMING RESEARCH ONLINE IT APPEARS THIS IS A COMMON PROBLEM WITH THE INITIAL DESIGN OF THE VEHICLE'S STEERING LUBRICATION SYSTEM. THIS COULD BE A POTENTIAL SAFETY CONCERN IF THE STEERING FAILS WHILE IN MOTION AND THE DRIVER IS UNABLE TO STEER THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240907September 4, 2008
ELECTRICAL SYSTEM
PASSLOCK SYSTEM IN CHEVY IMPALA PREVENTS CAR FROM STARTING INTERMITTENTLY. DEPENDING ON CIRCUMSTANCES, LOCATION, AND PERSONS ON BOARD, THIS COULD LEAD TO ILLNESS OR INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240919September 4, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SEVERAL DAYS AGO THE SPEEDOMETER IN MY 2005 CHEVY IMPALA MALFUNCTIONED. IT HAS SINCE CONTINUED TO NOT FUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240922September 4, 2008
ELECTRICAL SYSTEM
2004 CHEVY IMPALA, 3.4L -- SPEEDOMETER STOPS WORKING AFTER DRIVING THE CAR FOR ABOUT AN HOUR. THE PROBLEM SEEMS MORE PRONE TO APPEAR IF YOU ARE ON THE FREEWAY GOING A NEARLY CONSTANT SPEED FOR A SUSTAINED AMOUNT OF TIME. SPEEDOMETER WILL WORK NORMALLY ON SHORT TRIPS, OR AFTER THE CAR HAS BEEN SITTING FOR A WHILE. EVENTUALLY, AT SOME POINT, THE PROBLEM HAPPENS AGAIN. SPECIFICALLY UPON FAILURE, WHEN THE VEHICLE IS DECELERATING, THE SPEEDO NEEDLE DROPS, EVENTUALLY TO 0 (ZERO), BUT WILL NOT GO BACK UP AGAIN. THIS STARTED HAPPENING AFTER I PURCHASED THE CAR USED (FROM A DEALERSHIP), SO THERE'S NO TELLING FROM MY PERSPECTIVE HOW LONG IT'S REALLY BEEN HAPPENING. THE CAR HAD APPROX. 71000 MILES ON IT AT THE TIME OF PURCHASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240951September 4, 2008
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRONIC STABILITY CONTROL (ESC), ENGINE AND ENGINE COOLING:COOLING SYSTEM, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
I'M A FAITHFUL CUSTOMER OF S&J SINCE CHILDHOOD AND MY MOTHER PURCHASED HER VEHICLES THERE. UP TO THIS POINT I THOUGHT I COULD TRUST YOUR SERVICE DEPARTMENT TO DO HONEST WORK ON MY 2006 CHEVY IMPALA. INDEED THIS DID NOT HAPPEN! MY VEHICLE HAS RETURNED ABOUT 8 TIMES FOR SAME OR SIMILAR PROBLEM. FERNADO IS A GREAT CUSTOMER ATTENDANT, BUT HE DOES NOT WORK ON MY CAR, SO WHAT I FEEL IS NOT DIRECTED TOWARDS HIM. HERE IS A LIST OF CHAIN OF EVENTS THAT I HAVE INQUIRED SINCE OWNERSHIP OF MY "NEW-USED" CHEVY IN FEB. 2007. I HAVE A NEW CHEVY IMPALA. WITHIN A YEAR OF OWNERSHIP, THE CAR HAS BEEN TO THE DEALER 8 TIMES FOR MAJOR REPAIRS (NONE DUE TO MY OWN FAULT)! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240954September 4, 2008
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, LATCHES/LOCKS/LINKAGES, EQUIPMENT:ELECTRICAL
RECALL ON SOMETHING IN THE BRAIN OF THE CAR (IT'S COMPUTER).ABOUT 2 WEEKS LATER CAR STARTED LOSING POWER ON THE FREEWAY GOING TWENTY FIVE AND THE RPM'S AS HIGH AS IT COULD GO IN THE RED, THE CAR COMPLETELY SHUT OFF AFTER MAKING A LOUD NOISE REBUILD THE TRANSMISSION DUE TO AN ?ELECTRICAL? PROBLEM. THEY DID NOT REPLACE THE TRANSMISSION ON MY NEW CAR 1 WEEK LATER CAR WOULD NOT TURN OFF! KEY OUT AND IT WAS STILL RUNNING KILL BATTERY SEVERAL TIMES SPEAKERS ARE NOT PROPERLY WORKING ALONG WITH THE FACTORY ALARM 2 MONTHS LATER THE CAR DID IT AGAIN I CAN'T EVEN GET THE CAR TO LOCK PERIOD, EVERY TIME I MANUALLY LOCK THE DOORS, THEY AUTOMATICALLY UNLOCK I'M DOWNTOWN LOS ANGELES WITH MY CHILDREN IN THE CAR AND IT TOTALLY JUST OVER HEATS AND CUTS OF IN ALL OF FIVE SECONDS WITH A BIG CITY BUS DIRECTLY BEHIND ME. THIS STARTS JULY 3RD, 2008 THE CAR WILL NOT CUT OFF, NOT EVEN WHEN MY HUSBAND PULLED ITS FUSE, PERIOD, IT JUST KEPT RUNNING TILL THE BATTERY DIED AND THE CAR LOST ALL POWER. JULY 10TH, 2008 THEY CALL ME TO PICK MY CAR UP, IT'S READY AGAIN!!! JULY 11TH, 2008 THEY HAD TO TOW IT BACK BECAUSE THE CAR OVERHEATED, THEN WOULD NOT TURN OFF AND THE ENGINE STATED IT HAD LOW POWER, WHAT EVER THAT MEANS...GRRRRHHHH!!! AUGUST 27TH, 2008 THE CAR WOULD NOT SHUT OFF, EVEN ONCE WE PULLED THE FUSE, THE ENGINE STARTED SHAKING UNCONTROLLABLE LIKE IT WAS GOING TO JUMP OUT AND THE DASH BOARD WAS READING ALL TYPES OF CRAZY MESSAGES!!! THIS CAR REALLY SCARES ME! I'M LOOKING FOR AN ATTORNEY TO HELP ME WITH THIS, I CAN'T DO IT ANYMORE, THIS WAS 8 TIMES TOO MANY AND NOW THAT I'M LESS THEN 10K FROM MY WARRANTY BEING I FEEL LIKE S & J HAS BEEN SCAMMING ME!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240726September 3, 2008
ELECTRICAL SYSTEM
SECURITY LIGHT ON, LIGHTS FLASHING INSIDE CAR, CAR WILL NOT START, TOWED TO DEALER WHILE ON WARRANTY, THEY SAID NO PROBLEM. HAS HAPPENED 3 TIMES, LAST TIME CAR HAS FAILED TO START AND HAS SAT FOR 3 MONTHS. NO WARNING PRIOR TO THIS , IT JUST DOESN'T START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240756September 3, 2008
STEERING
I OWN A 2008 CHEVY IMPALA AND I HAVE BEEN HEARING CLICKING NOISES IN THE STEERING SHAFT. I HAVE TOOK MY CAR IN TO BE SERVICED AND THEY PUT 2 NEW FRONT TIRES ON REPLACED THE ASSIST STEERING SHAFT AND PUT A 4 WHEEL ALIGNMENT ON THE CAR BECAUSE MY TIRES WERE WORN ON THE OUTER EDGE I STILL HEAR THE SAME NOISE WHEN I TURN COMING OUT OF A PARKED POSITION AND THE NEW TIRES THEY PUT ON ONE WAS DEFECTED AND I ALMOST HAD A MAJOR ACCIDENT ON INTERSTATE 38 IN CAMDEN N.J BECAUSE ONE OF THE TIRES RADIAL BELTS POPPED AND CAUSED A BLOW-OUT WHICH SENT ME AND MY HUSBAND AND 2 KIDS IN A FIGHT FOR OUR LIVES TRYING TO GET OUT OF ON- COMING TRAFFIC WE HAD TO RIDE AROUND ON A DONUT IN A 2008 FOR 12 HOURS UNTIL WE COULD FIND A USED TIRE TO COME BACK TO RICHMOND VIRGINIA 256 MILES AWAY FROM HOME. I ALSO OWNED A 2004 CHEVY IMPALA AND UPGRADED TO THE 2008 AFTER HAVING MY CAR SERVICED 5 TIMES FOR THE SAME THING AND LOW AND BEHOLD I'M EXPERIENCING THE SAME PROBLEM CLICK CLICK CLICK................................... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240523September 1, 2008
EQUIPMENT
I HAVE A 2004 CHEVROLET IMPALA, THE SPEEDOMETER AND TEMPERATURE GAUGE ON THE INSTRUMENT PANEL DOES NOT WORK PROPERLY. THE SPEEDOMETER SHOWS ALL DIFFERENT SPEEDS EVEN IF THE CAR IS NOT MOVING. THE TEMPERATURE GAUGE DOES NOT WORK AT ALL. I AM ALSO BEGINNING TO DOUBT THAT THE FUEL GAUGE IS CORRECT. I WAS TOLD BY MY CHEVROLET DEALER THAT THE COST OF REPAIR WILL BE AROUND $700.00. I LEARNED TODAY ON A NEWS REPORT THE GENERAL MOTORS ACKNOWLEDGES THE PROBLEM ON THEIR SUV'S AND PICK-UP TRUCKS, BUT NOT ON THE IMPALA'S. I AM STILL TRYING TO SAVE THE $700.00 FOR THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240543September 1, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I AM HAVING PROBLEMS WITH MY 2004 CHEVROLET IMPALA LS, AND THE SPEEDOMETER THAT IS IN IT. IT HAS ON NUMEROUS OCCASIONS GOTTEN STUCK AT VARIOUS SPEEDS AND WILL ONLY GO BACK DOWN BY STARTING AND TURNING THE CAR OFF NUMEROUS TIMES. THIS IS VERY HARD ON THE STARTER AND IS HORRIBLE FOR GAS MILEAGE. THIS PROBLEM IS ALSO A VERY SERIOUS PROBLEM IN THAT YOU DON'T KNOW HOW FAST YOU ARE GOING AT ANY POINT AND TIME, AND I CAN NOT TRUST WHEN IT IS WORKING OR NOT. IT COULD ALSO HAVE SIGNIFICANT LEGAL RAMIFICATIONS IF I GET PULLED OVER. THAT IS SOMETHING THAT I CAN NOT AFFORD BOTH FINANCIALLY AND CAREER-WISE. I AM A PARAMEDIC AND MY DRIVING RECORD CAN NOT AFFORD TO BE AFFECTED OR IT WILL AFFECT MY JOB. I HAVE DONE NUMEROUS WEB SEARCHES REGARDING THIS PROBLEM AND HAVE FOUND THAT THOUSANDS OF PEOPLE HAVE BEEN HAVING THE SAME TYPES OF PROBLEMS WITH THEIR 2004 IMPALAS AS WELL AS OTHER 2004 CHEVY VEHICLES. I HAVE ALSO CONTACTED CHEVROLET ABOUT THE PROBLEM, AND THEY HAVE ACKNOWLEDGED THAT THERE IS A PROBLEM WITH THESE PARTICULAR INSTRUMENT CLUSTERS, THEY ARE NOT WILLING TO FIX THE PROBLEMS WITH THEM, NOR ARE THEY WILLING TO HELP CONSUMERS WITH GETTING THEIR VEHICLES FIXED. I WOULD PLEASE LIKE TO HAVE A CONFIRMATION THAT THIS COMPLAINT HAS BEEN READ BY SOMEBODY AND THAT SOMETHING IS BEING DONE TO CORRECT THIS ISSUE WITH CHEVROLET. THANK YOU, TIMOTHY LORENZ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240428August 29, 2008
AIR BAGS
2006 CHEVROLET IMPALA AIR BAGS DID NOT DEPLOY. CONSUMER STATES THAT IN A GOVERNMENT CRASH TEST THE AIR BAGS DEPLOYED AT 35 MPH BUT IN HIS VEHICLE THEY DID NOT DEPLOY AT 52 MPH. *NJ
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10240287August 29, 2008
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
VEH: 200 CHEVY IMPALA LS YR:2000 FAULT: IN THE PAST FEW WEEKS THIS VECH. HAS BEEN EXPERIENCING FAULTY TURN SIGNALS. SOMETIMES THEY WORK AND SOMETIMES THEY STOP, AND THEN AFTER CYCLING THE HAZARD SWITCH THEY RETURN. I HAVE RESEARCHED THE INTERNET SEEKING INFORMATION AND I FOUND THAT GM HAS DONE A RECALL ON CERTAIN MODELS IN THE SAME CLASS YEAR. I ALSO CONTACT THE DEALER AND THEY SAID IMPALA WAS NOT PART OF THE RECALL EVEN IF THE SWITCH WAS THE SAME USED IN THE MALIBU. (RECALLED) NHTSA RECALL NUMBER 03V327. I AM NOW UNABLE TO PURCHASE A SWITCH IN THE MARKET BECAUSE OF THE RECALL AND THE SUPPLY HAS BEEN DEPLETED. (TOLD THAT FROM THE DEALER). IN MY MIND GM SHOULD BE CONDUCTING ANOTHER RECALL BEFORE SOMEONE HAS AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240037August 28, 2008
ENGINE AND ENGINE COOLING
I HAVE A 2002 CHEVY IMPALA WITH 80,000 THAT I BOUGHT BRAND NEW IN 2001. APPROXIMATELY 3 MONTHS AGO I HAD TO HAVE MY VEHICLE TOWED TO A REPAIR SHOP AS THE ANTIFREEZE LEAKED OUT INTO MY DRIVEWAY. I WAS TOLD THAT THE MANIFOLD GASKETS HAD FAILED AND NEEDED TO BE REPLACED. ALSO THEY FOUND THAT THE FRONT BRAKES WERE BAD AND THE ROTORS NEEDED TO BE REPLACED. WITH REGARD TO THE LEAK I WAS TOLD I WAS LUCKY BECAUSE MOST TIMES THE FAILED GASKETS CAUSES THE ANTIFREEZE TO LEAK INTO THE MOTOR AND SEIZE IT. I HAD THE REPAIRS DONE AT A COST OF APPROXIMATELY $1,500.00. THIS PAST WEEKEND WHILE ON THE BELTWAY MY CAR STARTED MAKING A LOUD KNOCKING NOISE AND BEFORE I COULD PULL OVER THE MOTOR DIED. I HAD THE VEHICLE TOWED AND WAS TOLD THE ENGINE WAS BLOWN, THAT THEY KNOW OF AT LEAST ONE PISTON WAS IN MY OIL PAN. NOW I NEED TO HAVE THE MOTOR REPLACED. WHICH I HAVE GOTTEN PRICES FROM $4,500 - $6,500.00. ALSO, THEY TOLD ME MY BRAKES ARE BAD AGAIN, ONLY AFTER 4 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240055August 28, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 54 MPH, THE SPEEDOMETER WORKED INTERMITTENTLY FOR TWO MONTHS UNTIL IT FINALLY FAILED. A FRIEND OF THE CONTACT, WHO OWNED THE SAME YEAR, MAKE, AND MODEL VEHICLE, WAS EXPERIENCING THE SAME FAILURES. THE SPEEDOMETER HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 54,000 AND CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240085August 28, 2008
TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES:TREAD/BELT
WHILE DRIVING VEHICLE HEAR AND FEEL LUMP, LUMP ABOUT 10 TIMES AND THEN AN EXPLOSION. YOU CAN FEEL THE TIRE EXPLODE ON THE BOTTOM OF YOUR CAR AND THROUGH THE STEERING WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240088August 28, 2008
TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES:TREAD/BELT
WHILE DRIVING VEHICLE HEAR AND FEEL LUMP, LUMP ABOUT 10 TIMES AND THEN AN EXPLOSION. YOU CAN FEEL THE TIRE EXPLODE ON THE BOTTOM OF YOUR CAR AND THROUGH THE STEERING WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239952August 27, 2008
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS NO CHILD SAFETY LATCH ON THE REAR PASSENGER SEAT DOORS. ONCE THE VEHICLE IS STARTED, THE DOORS AUTOMATICALLY LOCKED. WHILE DRIVING 45 MPH, THE CONTACT'S FOUR YEAR OLD GRANDDAUGHTER WAS IN THE BACK SEAT OF THE VEHICLE AND UNLOCKED THE DOOR BECAUSE THERE WAS NO CHILD SAFETY LOCK. THE MANUFACTURER STATED THAT THEY WOULD MAKE A NOTE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239744August 26, 2008
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
LOW BEAM MALFUNCTION. LOW BEAM CONNECTOR COMPLETELY FRIED. CONNECTOR MELTED ON TO THE BULB. 3-5 BULBS NEED TO BE REPLACED EACH MONTH AND MUST TAKE IT TO THE AUTO SHOP TO HAVE A NEW CONNECTOR PLACED ON AS WELL. CHEVY WOULD NOT HELP, SAID IT WAS NOT COVERED UNDER WARRANTY. DEALER SAID THAT MY WHOLE ELECTRICAL SYSTEM WOULD HAVE TO BE RE-DONE BECAUSE THERE IS TOO MUCH POWER RUNNING TO THE BULBS. PRICE ESTIMATE $3500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239559August 25, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT WAS EXPERIENCING DIFFICULTY TURNING THE KEY IN THE IGNITION. HE EVENTUALLY COULD NOT GET IT TO TURN AT ALL, WHICH PREVENTED HIM FROM STARTING THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WILL BE TOWED TO THE DEALER SOON. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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