Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10244439October 5, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER RANDOMLY READS WAY TOO LOW OR TOO HIGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244383October 4, 2008
ELECTRICAL SYSTEM
MAJOR ELECTRICAL FAILURES ON OUR 2001 CHEVY IMPALA. TURN SIGNALS WORK INTERMITTENTLY, POWER WINDOWS FAILING, ALARM SOUNDS IF THE REMOTE KEY IS USED TO OPEN CAR. I HAVE READ MANY COMPLAINTS ONLINE AND EXPERIENCED A COUPLE FROM ACQUAINTANCES AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244386October 4, 2008
EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
I HAVE A 2003 CHEVY IMPALA AND THE SECURITY LIGHT KEEPS GOING ON WHEN I DRIVE OR A FEW MINUTES AFTER SOMETIMES IT WONT START TOO. HAS NEW FUEL PUMP,FILTER,COMPLETE TUNE UP, EVERYTHING IS UP TO DATE ON MY CAR BUT THE SECURITY LIGHT WILL STILL COME ON. I HAVE HEARD PLENTY OF COMPLAINS AND THEY ALL LEAD DOWN TO THE " PASSLOCK SYSTEM" SO FAR NO ONE CAN FIGURE IT OUT. THEY SAID THE IGNITIONS WIRE MUST BE SOLDERED DIRECTLY TO THE PASSLOCK SENSOR? BUT I DON'T REALLY KNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244038September 30, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING IN REVERSE OR ACCELERATING AT VARIOUS SPEEDS, THE CONTACT HEARD A LOUD NOISE. HE TOOK THE VEHICLE TO THE DEALER AND THEY FOUND THAT THE MOTOR MOUNT BOLT LOCKS WERE OPENED, WHICH MAY HAVE CAUSED THE ENGINE TO FAIL. THE DEALER TIGHTENED THE BOLTS. THE CONTACT WAS AWARE OF THE SAFETY RISK INVOLVED. THE CURRENT AND FAILURE MILEAGES WERE 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243935September 29, 2008
STRUCTURE
I HAVE A 2003 CHEVY IMPALA AND IT IS A MAINTENANCE NIGHTMARE. THE LATEST ISSUE IS I HAVE FOUND A LARGE PUDDLE OF WATER ON THE PASSENGERS SIDE AFTER THE RAIN. A GOOGLE SEARCH SHOWS OTHERS ARE HAVING THE TROUBLE WITH VARIOUS YEARS. I AM TOLD THIS IS A COMMON PROBLEM WITH IMPALA'S AND IS REALLY UNACCEPTABLE. BESIDES HAVING TO REPLACE ALL THE HUBS, THE CAR LITERALLY ATE TIRES FOR THE FIRST 2 YEARS I OWNED IT BUT HAVE FOUND TIRES THAT LAST MORE THEN 4000 MILES AND LAST THE PAINT IS NOT STAYING ON THE CAR. I CANNOT FIND ANY RECALLS AND I KNOW SEVERAL TRUCKS THAT THE PAINT IS PEALING OFF AND THE OWNERS ARE TOLD TO BAD BY THE DEALER. I HOPE THERE ARE LOTS OF PEOPLE ARE COMPLAINING SO A RECALL CAN BE DONE. I COULD LITERALLY SWIM IN THE WATER FROM THE RAIN THAT CAME IN. OH ALMOST FORGOT THE DRIVERS SIDE POWER WINDOW IS RANDOMLY WORKING AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243804September 28, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER STICKS AND WILL NOT RESET OR SHOWS 80 MPH WHEN DOING 30 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243526September 26, 2008
ELECTRICAL SYSTEM, STEERING
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT ATTEMPTED TO EXIT HIS VEHICLE, BUT WAS LOCKED INSIDE THE PASSENGER COMPARTMENT. THE RADIO DISPLAYED "LOCKED" AND HE COULD NOT EXIT THE VEHICLE THROUGH THE DOORS NOR THE WINDOWS BECAUSE THE ELECTRICAL SYSTEM FAILED. THE REPRESENTATIVE AT THE DEALER STATED THAT HE OWNED THE SAME YEAR, MAKE, AND MODEL VEHICLE AND HAD EXPERIENCED THE SAME FAILURES. THE DEALER DIAGNOSED THE VEHICLE WITH AN ELECTRICAL SYSTEM DEFECT AND REPAIRED IT AT THE ESTIMATED COST OF OVER $1,400. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THEY REPLACED THE KEY SWITCH AT THE COST OF $492.13 THE FAILURE MILEAGE WAS 32,301 AND CURRENT MILEAGE WAS 32,328. UPDATED 020209 *BF THE WINDOWS WOULD NOT ROLL DOWN. UPDATED 02/03/09. *JB SEVERAL COMPONENTS WITHIN THE ELECTRICAL SYSTEM WERE REPLACED AND THE SECURITY LIGHT ILLUMINATED TWICE. UPDATED 02/20/09. *JB THE CONSUMER WAS INFORMED AN INTERMEDIATE SHAFT WAS NEEDED AT A COST OF $300.00. WHEN THE STEERING WHEEL WAS TURNED, IT MADE STRANGE NOISES AS IF IT WERE ABOUT TO BREAK. UPDATED 0423/10.*JB UPDATED 04/29/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243404September 25, 2008
SEAT BELTS
DRIVERS SIDE FRONT AND REAR CENTER SEAT BELTS ARE FRAYING AND TEARING UNDER NORMAL USE AND BEING TOLD THAT IS NOT COVERED UNDER WARRANTY BY CHEVROLET DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243199September 23, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER WORKS INTERMITTENTLY AND DISPLAYS INACCURATE READINGS. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE SPEEDOMETER MODULE NEEDED TO BE REPLACED AT A COST EXCEEDING $600. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER DID NOT ASSIST BECAUSE THE VEHICLE EXCEEDED ITS WARRANTY BY THIRTY DAYS. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243197September 23, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER IN MY CAR DOES NOT WORK CORRECTLY. THE CAR ONLY HAS 32000 MILES ON IT & GM WILL NOT FIX THE PROBLEM. I FEEL IT IS A SAFETY ISSUE BECAUSE YOU CAN NOT TELL HOW FAST YOU ARE GOING. THE SPEEDOMETER WILL BE STUCK AT 30MPH AND I CAN BE DOING 40 OR 50 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243235September 23, 2008
SERVICE BRAKES, HYDRAULIC
BRAKES GET DIRT ON THEM AND START GRINDING AT THE ROTORS ESPECIALLY THE BACK BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243029September 22, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WE BOUGHT MY SON A 2003 CHEVY IMPALA, THE SPEEDOMETER HAS QUIT FUNCTIONING ALL OF THE SUDDEN. SOMETIMES IT WORKS AND SOMETIMES IT DOES NOT. HE DRIVES OVER TWO HOURS BACK AND FORTH TO COLLEGE AND I FEEL IT IS QUITE A SAFETY ISSUE AND CHEVY WILL DO NOTHING ABOUT IT. I HAVE READ MANY COMPLAINTS FROM PEOPLE WITH THE SAME ISSUE AND FEEL THIS SHOULD BE A RECALL! I DON'T HAVE $500.00 FOR THE REPAIR WHICH MANY OTHER PEOPLE HAVE HAD TO PAY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243111September 22, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
2002 CHEVY IMPALA INTAKE GASKET ON MOTOR LETS WATER INTO MOTOR COST $740 DOLLARS TO REPAIR. HAD SAME TROUBLE ON A 95 BUICK WHICH RUINED THE ENGINE. MY SON HAD SAME TROUBLE ON A 97 BUICK. I THINK THERE SHOULD BE A RECALL ON THIS ENGINE GM HAS HAD THIS TROUBLE FOR YEARS I KNOW OF A FEW OTHER WHO HAVE HAD SAME TROUBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242907September 19, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHEN THE CRUISE CONTROL IS SET AT 60 MPH WHILE DRIVING DOWNHILL, THE VEHICLE WILL ACCELERATE TO APPROXIMATELY 85-90 MPH. THE ACCELERATION CONTINUES UNTIL THE BRAKES ARE APPLIED. THE DEALER STATED THAT THIS WAS NORMAL FOR THE VEHICLE. THE FAILURE MILEAGE WAS 1,471. UPDATED 10/21/08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242933September 19, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. AT LEAST ONCE A WEEK, WHENEVER THE CONTACT ATTEMPTS TO START THE VEHICLE, THE SECURITY LIGHT ILLUMINATES ON THE INSTRUMENT PANEL AND THE VEHICLE WILL NOT START. THE VEHICLE LOSES TOTAL POWER. SHE HAS TO DISCONNECT THE POSITIVE BATTERY CABLE AND THEN RECONNECT THE CABLE. AFTER SHE WAITS FOR IT RECHARGE ITSELF, THE VEHICLE WILL START IMMEDIATELY OR TWO HOURS LATER. THE DEALER STATED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED AT THE COST OF $445. THE FAILURE MILEAGE WAS 133,000. *UPDATED 10/20/08 *BF UPDATED 10/21/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242790September 18, 2008
STEERING
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. TO KEEP THE VEHICLE IN STRAIGHT LINE, THE DRIVER MUST MOVE THE STEERING WHEEL FURTHER OUT. DEPENDING ON WHAT SIDE THE STEERING WHEEL IS TURNED, THERE IS SOME SLACK IN THE WHEEL AND NOISES ARE MADE. THE FAILURE WAS REPAIRED UNDER WARRANTY AFTER THE FIRST INCIDENT AND THE DEALER INSTALLED A SHORT STEERING SHAFT. THIS REPAIR CORRECTED THE FAILURE FOR FOUR YEARS. WHEN THE FAILURE RECURRED, THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THEY REFUSED TO REPAIR IT UNDER THE WARRANTY SINCE IT EXCEEDED THE MILEAGE. THE CONTACT BELIEVES THAT THE VEHICLE SHOULD HAVE BEEN REPAIRED FOR FREE BECAUSE IT SEEMS TO BE A MANUFACTURER DEFECT. HE PAID FOR THE DEALER TO INSTALL A NEW SHORT STEERING SHAFT ON THE VEHICLE. THE FAILURE MILEAGE WAS 28,000 AND CURRENT MILEAGE WAS 70,000. UPDATED 10/16/08 *BF UPDATED 10/20/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242839September 18, 2008
ENGINE AND ENGINE COOLING:ENGINE
VALVE BROKE OFF IN ENGINE CAUSING CATASTROPHIC ENGINE FAILURE. 60,400 MILES ON ENGINE AT TIME. OIL RESERVOIR WAS FULL, OIL PUMP WAS OPERATIONAL AND FILTER HAD NOT COLLAPSED. ENGINE COOLANT WAS FULL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242551September 17, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WHILE DRIVING THE VEHICLE SPEEDOMETER BEGAN READING FASTER THAN ACTUAL SPEED. SPEEDOMETER EVENTUALLY STUCK ON 120 MPH EVEN, WHEN VEHICLE STOPPED. DID CORRECT ITSELF AFTER A WEEK BUT ONLY FOR A FEW WEEKS. NOW DOESN'T REGISTER SPEED AT ALL, JUST STUCK AT 120 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242698September 17, 2008
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. IN AUGUST OF 2007, WHILE DRIVING APPROXIMATELY 25 MPH, THE TURN SIGNALS FAILED. IMMEDIATELY FOLLOWING THIS INCIDENT, WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE OVERHEATED. THE CONTACT PULLED TO THE SIDE OF THE ROAD, LIFTED THE HOOD, AND NOTICED SMOKE RISING FROM THE ENGINE. SHE TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND THE MECHANIC INFORMED HER THAT THE RADIATOR WAS CRACKED AND NEEDED TO BE REPAIRED. THE REPAIRS WERE MADE, BUT THE VEHICLE OVERHEATED AGAIN MONTHS LATER. IN AUGUST OF 2008, BODY WORK WAS PERFORMED ON THE VEHICLE AND AFTERWARDS THE EXTERIOR LIGHTING BEGAN TO ILLUMINATE ON AND OFF AUTOMATICALLY. SHE TOOK THE VEHICLE BACK TO THE BODY SHOP AND WAS INFORMED THAT THE FAILURE WAS DUE TO A DEFECTIVE COMBINATION SWITCH. THE COMBINATION SWITCH WAS REPLACED AND THE MECHANIC STATED THAT THE REPAIR WAS UNSUCCESSFUL; THEREFORE, THE ORIGINAL PART WAS REINSTALLED. AFTER THE FAILED ATTEMPT TO REPAIR THE FAILURE, THE MECHANIC PERFORMED A DIAGNOSTIC TEST AND STATED THAT THE FAILURE WAS DUE TO THE COMBINATION SWITCH. THE MANUFACTURER AND DEALER HAVE NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 171,920 AND FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10242739September 17, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE INSTRUMENT PANEL ON MY 2005 CHEVROLET IMPALA GOES HAYWIRE. THE SPEEDOMETER WILL NOT REGISTER CORRECTLY. WHEN I'M DRIVING, IT REGISTERS 0. SOMETIMES WHEN I AM DRIVING 25 MPH IT IS REGISTERING 120. MY GAS GAUGE ALSO REGISTERS EMPTY WHEN I HAVE JUST FILLED MY CAR WITH GAS. SEVERAL PEOPLE WHO LIVE IN MY COMMUNITY AND OWN THE SAME VEHICLE (2005 IMPALA) ARE HAVING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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