Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10245826October 17, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG SENSOR INDICATOR FOR THE PASSENGER SIDE AIR BAG FLASHES, EVEN WHEN THE PASSENGER SEAT IS UNOCCUPIED. THE MANUFACTURER STATED THAT THE VEHICLE IS NOT UNDER RECALL. THE CURRENT AND FAILURE MILEAGES WERE 61,000. UPDATED 12/11/08 *BF THE CONSUMER WAS TOLD THE PROBLEM WAS THE CLOCKSPRING IN THE STEERING COLUMN. UPDATED 12/11/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245830October 17, 2008
ELECTRICAL SYSTEM
I HAVE A 2003 CHEVY IMPALA WHICH I BOUGHT NEW IN 2003 IT HAS ONLY 40,000 MILES ON IT. IT HAS BEEN DOING STRANGE THINGS ELECTRICALLY, IT LOCKS UP WON'T START, PASSLOCK/SYSTEM LIGHTS HAVE MESSAGES LIKE SECURITY, SERVICE VEHICLE SOON. INSTALLED NEW IGNITION SWITCH, BATTERY. HAD IT SCANNED AND NO PROBLEMS DETECTED. ALWAYS HAD A GM VEHICLE, IF THIS IS HOW THEY MAKE CARS AND DON'T ACKNOWLEDGE THAT THERE ARE PROBLEMS FOREIGN VEHICLES MIGHT BE THE ANSWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245842October 17, 2008
SUSPENSION:REAR
I BOUGHT A 2007 IMPALA WITH 16,000 MILES ON FROM A SMALL DEALER IN MAY 2008, IT WAS A PREVIOUS RENTAL VEHICLE. SOON AFTER THAT, SOMEONE BROUGHT TO MY ATTENTION THAT THE TOP OR THE REAR TIRES SEEMED TILTED TOWARD THE VEHICLE AND THE BOTTOM TILTED AWAY, (OUT OF PLUMB). THE VEHICLE SEEMED TO DRIVE FINE SO I THOUGHT IT WAS NORMAL FOR THIS VEHICLE. AT ABOUT 25,000 MILES I NOTICED THE INNER SIDES OF THE REAR TIRES SHOWING EXCESSIVE WEAR, AT 28,000, THE TIRE BELTS WERE SHOWING ON THE INNER 2 INCHES OF THE TIRE. THE OUTER TREADS LOOK GREAT. I CONTACTED THE DEALER THAT I BOUGHT IT FROM AND THEY SAID THAT IT WAS AN ALIGNMENT PROBLEM AND THAT I SHOULD CONTACT GM AS IT SHOULD BE UNDER THE FACTORY WARRANTY. I'M NOW WAITING ON AN APPOINTMENT WITH MY LOCAL GM DEALER NEXT WEEK. AFTER RESEARCHING THIS ON YOUR WEB SITE I'M SEEING A REAL PROBLEM WITH THIS. I TOO FEAR FOR THE SAFETY OF ME OR ANYONE ELSE THAT MIGHT HAVE THIS PROBLEM WITH THEIR 2007 IMPALA. I HAVE NOT CONFIRMED IF THIS IS A RECALL ISSUE OR NOT, BUT IT SHOULD BE. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245646October 16, 2008
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
MY SPEEDOMETER IS READING 100 MPH WHEN I'M ONLY GOING 40 - 50. WHEN I COME TO A COMPLETE STOP, THE SPEEDOMETER MAY MOVE TO 60. IT'S TAKEN UP TO 3 - 4 DAYS TO MOVE BACK DOWN TO THE 0. THEN THE SAME PROCESS WILL START ALL OVER AGAIN. THE CAR ALSO TENDS TO DRIVE SLUGGISH WHEN THIS IS HAPPENING. COULD IT BE THE SPEEDOMETER OR TRANSMISSION??? I'VE BEEN TOLD TO REPLACE THE CLUSTER IN THE DASH BUT WILL THAT PREVENT THE SLUGGISHNESS ALSO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245648October 16, 2008
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHEN THE CONTACT PURCHASED THE VEHICLE, HE NOTICED A FOUL ODOR COMING FROM THE VENTILATION SYSTEM. THE ODOR BURNS HIS EYES, GIVES HIM AND HIS WIFE A HEADACHE, AND CAUSES A BAD TASTE IN HIS MOUTH. THE ISSUE HAS BEEN CHECKED APPROXIMATELY 12 TIMES WITH NO RESOLUTION. THE CURRENT MILEAGE WAS 30,000 AND FAILURE MILEAGE WAS 28,000. UPDATED 11/19/08. *LJ UPDATED 11/19/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245672October 16, 2008
ELECTRICAL SYSTEM
I BOUGHT A USED 2000 CHEVY IMPALA FOR MY 75 YEAR OLD MOTHER IN LAW. THE CAR HAS A PROBLEM WITH STARTING AND THE SECURITY MODULE. YOU CAN DRIVE THE CAR TO THE STORE OR WHERE-EVER BUT WHEN YOU GET BACK INTO THE CAR IT WON'T START AGAIN. YOU USUALLY HAVE TO WAIT 10 TO 40 MINUTES WITH KEY IN IGNITION FOR CAR TO START AGAIN. THERE ARE A LOT OF PEOPLE OUT THERE ON THE INTERNET WITH THE SAME PROBLEM. WE ALREADY PAID OVER $700 FOR A NEW STARTER AND A NEW SECURITY MODULE BUT THAT DID NOT FIX THE PROBLEM. OTHER PEOPLE CLAIM THEY HAVE SPENT THOUSANDS REPLACING ALL SORTS OF ITEMS AT RECOMMENDATION OF CHEVY DEALERSHIPS TO NO AVAIL. IT SEEMS THAT GM/CHEVROLET SHOULD INSTITUTE A RECALL ON THIS VEHICLE. IT IS ALSO A PROBLEM IN THE 2002 AND 2003 MODELS OF THE CHEVY IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245602October 15, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DIGITAL INSTRUMENT CLUSTER SPEEDOMETER AND FUEL LEVEL GAUGE, SPEEDOMETER GOES PAST 120MPH WHILE DRIVING AND CONTINUES CLIMBING UNTIL THE ENGINE IS SHUT OFF, FUEL GAUGE DOES THE SAME GOES PAST FULL WHEN LESS THAN FULL. THE PROBLEM IS NOT CONSTANT BUT OCCURS MOSTLY IN DAMP OR RAINY WEATHER. I HAVE FOUND THAT BOTH CAN BE RESET SIMPLY BY TURNING THE IGNITION KEY ON AND OFF UNTIL WHICH EVERY INSTRUMENT IS ACTING UP GOES BACK TO ZERO. IT 'S MORE OF A NUISANCE THAN ANY THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245401October 14, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE INSTRUMENT CLUSTER ON MY 2004 CHEVY IMPALA LS HAS STOPPED WORKING. ALSO, THE FUEL & OIL GAUGES DO NOT WORK. THE GAUGES STOPPED WORKING ABOUT 2 YEARS AGO AFTER WORKING WITHOUT PROBLEMS. FROM MY ONLINE SEARCHES, I'VE SEEN MANY OTHER IMPALA OWNERS WITH THE SAME PROBLEM. I HAVE NOT HAD THE CLUSTER REPLACED, BUT INSTEAD USE A HANDHELD GPS FOR SPEED. I DO FEEL CHEVY/GM KNOWINGLY MANUFACTURED A BAD COMPONENT AND SHOULD BE HELD LIABLE FOR REPAIRS OF THE STEP MOTORS THAT HAVE FAILED IN THESE CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245254October 13, 2008
ELECTRICAL SYSTEM
FOR THE PAST FEW MONTHS, MY 2001 CHEVY IMPALA HAS BEEN VERY DIFFICULT TO TURN THE IGNITION TO START. IT IS BECOMING INCREASINGLY WORSE AS TIME GOES ON. I HAVE TO KEEP TURNING THE WHEEL AS I TURN THE IGNITION TO GET IT TO START. I AM THINKING THAT ONE DAY I WILL NOT BE ABLE TO TURN IT. I HAVE NO IDEA WHY THIS IS HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245085October 10, 2008
FUEL SYSTEM, GASOLINE
I OWN A 2008 CHEVROLET IMPALA THAT TAKE E85 FUEL. ON TWO SEPARATE OCCASIONS, I'VE FILLED UP WITH E85 AND DRIVEN OUT THE ENTIRE TANK OF E85 FUEL, THEN SWITCHED BACK TO 87 OCTANE. WITH DRIVING 10 - 20 MILES, MY CHECK ENGINE LIGHT COMES ON AND I'M DIRECTED BY MY ONSTAR SERVICE TO REPORT THE DEALERSHIP. THE DEALERSHIP INFORMED ME ON BOTH OCCASIONS, THAT MY FUEL SYSTEM DID NOT RECOGNIZE THE CHANGE IN ALCOHOL LEVELS BETWEEN THE E85 AND 87 OCTANE; THE REASON FOR THE ALERT. THE FUEL SYSTEM IS NOT ABLE TO TELL THAT I'VE SWITCHED FROM E85 TO 87 AND REPORTS A FAILURE IN THE FUEL INJECTION SYSTEM. THIS CAUSE MY REMOTE START TO NOT WORK. I HAVE TO REPORT TO THE DEALERSHIP FOR THEM TO MANUALLY RESET THE FUEL SYSTEM THAT MONITORS THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244734October 8, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING LESS THAN 70 MPH, THE VEHICLE WOULD NOT DECELERATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT CONTINUED TO PUMP THE BRAKES UNTIL THE VEHICLE EVENTUALLY SLOWED DOWN. PERIODICALLY, WHILE TRAVELING IN RESIDENTIAL AREAS OR AREAS WHERE THE SPEED LIMIT IS LESS THAN 55 MPH, THE VEHICLE WILL ACCELERATE ON ITS OWN. THE CONTACT WOULD REMOVE HIS FOOT FROM THE ACCELERATOR PEDAL AND THE VEHICLE ACTED AS IF IT WERE STUCK IN CRUISE CONTROL. THE DEALER BELIEVED THAT THE CRUISE CONTROL MAY BE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 92,500. UPDATED 11/12/08 *BF UPDATED 11/13/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244594October 7, 2008
ELECTRICAL SYSTEM, WHEELS, EQUIPMENT, SERVICE BRAKES, HYDRAULIC, TIRES:BEAD, EQUIPMENT:ELECTRICAL, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
2001 CHEVORLET/IMPALA PURCHASED NEW, CURRENT MILES 51,000. INTERMITTANT LOSS OF DIRECTIONALS. **NOW COMPLETE LOSS OF DIRECTIONALS AND EMERGENCY SIGNALS. FAILED RECENT CAR INSPECTION. ADDITIONAL FAILURES INCLUDE: COMPLETE BRAKE LOSS AT 38,000. RESULTING IN REPLACEMENT OF ENTIRE BRAKE SYSTEM. FIRESTONE TIRE, WEST ROXBURY, MA STATED ON DOCUMENTS THAT "ROTORS WERE THINNED DOWN TO SIZE OF SHEET OF PAPER &/OR COMPLETELY GONE." TWO TIRE BLOWOUTS AT 35,000, ALSO REPLACED BY ABOVE REPAIR SHOP, WITH 4 NEW TIRES. BATTERY LEAK WITH CORROSION TO EXTENT OF NEED OF CONNECTION CABLES TO BE REBUILT FOR ATTACHMENT. BATTERY REPLACED WITH NEW CONNECTIONS AT 40,000 BY SEARS AUTO BODY IN DEDHAM, MA. PASSENGAR SIDE WIPER FIXED AND REPLACED AFTER FAILURE. WORKED FOR 3 MONTHS AND HAS FAILED AGAIN, HAS NOT AT PRESENT BEEN REPLACED/REPAIRED. CARE OF CAR WAS UPDATED AND MAINTAINED ACCORDING TO ALL REQUIREMENTS/RECOMMENDATIONS BY MANUFACTURER. NO HISTORY OF ACCIDENTS. THIS INCLUDING, OIL CHANGES, WIPER BLADE CHANGES, TIRE ROTATIONS WITH EVEY OTHER OIL CHANGE, WHICH WAS DONE EVERY 3 MONTS, ETC. BRAKE INSPECTION AND PADS CHANGED ON CAR 1 YEAR BEFORE COMPLETE FAILURE. BRAKE LOSS WAS THANKFULLY UNEVENTFUL ONLY DUE TO TIME OF NIGHT AND LOW TRAFFIC, ONLY ABLE TO STOP CAR WITH GLIDING TO STOP. THEN TOWED TO SERVICE STATION. ON AVERAGE MY PRESENT YEARLY MILAGE IS PROBABLY LESS THAN 3000. I AM THE ONLY DRIVER/OPERATOR TO THIS CAR AND ALTHOGH MENTIONED #1 OWNER, MY FATHER ORIGINALLY PURCHASED THE CAR, (HOWARD CHEVORLET, WEST ROXBURY, MA) BUT DID NOT DRIVE IT. I CURRENTLY AM THE TITLE HOLDER. PLEASE FEEL FREE TO CONTACT ME ANYTIME IF YOU HAVE ANY RECOMMENDATIONS THAT COULD HELP ME. I FEEL THAT THERE IS MAJOR FAILURE THAT BEYOND MY CONTROL AND IS DANGEROUS TO MYSELF, OTHERS AND MOST IMPORTANT TO ME, MY 4 Y/O DAUGHTER. THANK YOU FOR YOUR TIME. I HOPE TO HEAR FROM YOU (SOMEONE) SOON. TERESA CORRIGAN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244613October 7, 2008
ENGINE AND ENGINE COOLING
WHEN ACCELERATING OR DECELERATING, THE VEHICLE WILL STALL. THIS HAPPENS 1-2 TIMES A WEEK. THE CONSEQUENCES ARE THAT I AM LEFT IN THE MIDDLE OF TRAFFIC WITH A SUDDENLY INOPERATIVE VEHICLE. I HAVE HAD A STALL OUT WHILE MAKING A LEFT TURN AT A TRAFFIC SIGNAL. I HAVE HAD A STALL OUT WHILE MERGING ONTO A FREEWAY!! MOST RECENTLY I HAD A STALL OUT THAT REQUIRED IMMEDIATE RECOVERY AND EVASIVE ACTION WHILE MAKING A LEFT TURN WHICH RESULTED IN A FLAT TIRE. I HAVE TO PUT THE CAR IN NEUTRAL AND RESTART IMMEDIATELY TO AVOID A POSSIBLE COLLISION. I HAVE BEEN VERY FORTUNATE SO FAR. THE DEALERSHIP SERVICE DEPARTMENT WAS UNABLE TO DUPLICATE THE PROBLEM (BECAUSE IT IS INTERMITTENT) AND THERE WAS NO CODE SHOWING. THEY TOLD ME THERE IS NOTHING THEY CAN DO TO ASSIST ME AND WERE RUDE AND DISCOURTEOUS AND IMPLIED THAT THERE REALLY WASN'T A PROBLEM WITH THE VEHICLE THAT I WAS JUST TRYING TO GET A FREE REPLACEMENT TIRE. THE DEALERSHIP IS SUNDANCE CHEVROLET IN GRAND LEDGE MI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244618October 7, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
IN THE PAST SEVERAL WEEKS I HAD NOTICED THAT THE DOORS OF MY 2003 CHEVY IMPALA WERE NOT AUTOMATICALLY UNLOCKING. THIS IS SUPPOSED TO OCCUR WHEN GEARSHIFT IS MOVED INTO PARK POSITION. AT THE TIME I DID NOT VIEW THIS AS IMPORTANT. IN THE LAST SEVERAL DAYS I HAVE NOTICED THAT MY CAR WOULD NOT START AT VARIOUS TIMES OF THE DAY. ON INSPECTION, I NOTICED THAT EVEN THOUGH THE GEARSHIFT WAS IN THE PHYSICAL POSITION FOR PARK, THE DASH INDICATOR DID NOT INDICATE "P" ON THE DISPLAY. I MOVED THE GEARSHIFT INTO THE NEUTRAL POSITION AND THE VEHICLE STARTED. TODAY, WHILE PARKING THE VEHICLE ON AN INCLINE I MOVED THE GEARSHIFT TO THE PHYSICAL PARK POSITION BUT AGAIN THE DASH INDICATOR DID NOT SHOW THE "P" FOR GEARSHIFT POSITION. AFTER REMOVING MY FOOT FROM THE BRAKE, THE VEHICLE BEGAN TO ROLL DOWN THE INCLINE. I REAPPLIED THE BRAKE AND FIDGETED WITH THE GEARSHIFT LEVER AND EVENTUALLY THE DASH INDICATOR EVENTUALLY SHOWED "P" INDICATING THE VEHICLE WAS IN PARK. ON REMOVING MY FOOT FROM THE BRAKE, THE VEHICLE REMAINED STATIONARY. THERE APPEARS TO ME TO BE SOME MALFUNCTION WITH THE SWITCH SENDING THE GEARSHIFT POSITION INDICATION TO THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244623October 7, 2008
SUSPENSION:REAR
I HAVE A 2007 CHEVY IMPALA. BOUGHT IT IN NOV 2007 WITH 13,000 MILES. I NOTICED ALL WINTER DRIVING ON SNOW AND ICE., THAT IT WAS HANDLING TERRIBLE, WAS SWAYING ALL OVER. CONTRIBUTED IT TO THE EXCESSIVE SNOW. IN MAY 2008 MY CHECK ENGINE LIGHT WAS ON TOOK IT TO THE DEALERSHIP AND THEN WAS TOLD BOTH OF MY REAR TIRES WERE WORN DOWN ON THE INSIDE DOWN TO THE METAL. I NOW HAVE 19,000 MILES ON IT. REAR TIRES HAD TO BE REPLACED AND AN ALIGNMENT. I ASK HOW THIS COULD HAPPEN WITH SO FEW MILES. I WAS TOLD " THAT IT JUST HAPPENS" NO IT DOES NOT JUST HAPPEN. THE REAR WHEEL SPINDLE ROD NEEDED REPLACED AND THIS CAUSED THE TIRE WEAR. THE DEALERSHIP WOULD NOT WORK WITH ME AT ALL AND I HAD TO PAY FOR ALL REPAIRS. I FOUND OUT THAT THEIR WAS POLICE VEHICLE THAT THIS HAPPENED TO AND GM PAID FOR THE TIRES, BECAUSE IT WAS A DEFECTIVE REAR WHEEL SPINDLE ROD. I CONTACTED GM CUSTOMER SERVI CE AND WAS TOLD THAT THEY REPLACED THE TIRES ON THE POLICE CAR BECAUSE IT WAS KNOWN TO GO BAD ON THE POLICE EQUIPPED VEHICLE,.AND OF COURSE IT SHOULDN'T MATTER, A 2007 CHEVY IMPALA IS THE SAME NO MATTER IF THE POLICE ARE DRIVING IT OR IF I AM. I GOT NO WHERE WITH GM, IN FACT I WAS TREATED VERY RUDELY BY THE CUSTOMER SERVICE MANAGE. I AM STILL PURSUING IT. EVERYONE WHO HAS HAD THIS PROBLEM, SHOULD CONTINUE TO PURSUE THIS. IT IS NOT RIGHT, WE SHOULD BE COMPENSATED FOR THIS.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244658October 7, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY WINDOW REGULATOR KEEPS SNAPPING. THIS IS THE SECOND ONE THAT I PURCHASE IN ONE YEAR AT THE COST OF $300.00 EACH TIME TO REPAIR. THE REPAIRMAN SAID THAT HE BELIEVE THAT THE WINDOW IS TO HEAVY FOR IT. EACH TIME I GET IT REPAIRED, THEY SAID THAT THEY GET A LOT OF THEM TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244664October 7, 2008
STEERING, AIR BAGS, AIR BAGS:FRONTAL
IT WAS RAINING, CAR STARTED TO SKID TO THE RIGHT, STEERED LEFT TO CORRECT, LOST CONTROL AND STRUCK A TREE HEAD ON. SERIOUS INJURIES TO BELTED DRIVER. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10244548October 6, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER AND ODOMETER ACT ERRATICALLY AT TIMES WITH NO WARNING NOR SYMPTOMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244574October 6, 2008
ELECTRICAL SYSTEM
SOMETIMES WHEN YOU GO OUT TO START THE VEHICLE, IT WILL NOT START. HAVE BEEN TOLD THAT THEY HAVE A PROBLEM WITH THE ANTI-THEFT SYSTEM ON THESE VEHICLES, I CAN BELIEVE THIS SINCE THE SECURITY LIGHT DOES NOT FLASH WHEN THE PROBLEM OCCURS. THIS IS VERY TROUBLING SINCE IT CAN HAPPEN AT ANY TIME, YOU NEVER KNOW IF YOU WILL GET THE CAR TO START. SOMEONE SHOULD MAKE GM OWN UP TO THIS PROBLEM AND GET IT FIXED, AS I AM SURE IT IS NOT JUST ON MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244434October 5, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER CONSISTENTLY READS INCORRECTLY AND/OR FREEZES IN PLACE. OCCURS DAILY, RARELY GIVES CORRECT READING. DEALER WANTS $69.95 TO EVALUATE AND REPAIR WILL BE $400-$500 IF IT IS WHAT THEY THINK IT IS. CAR HAS NOT BEEN IN ANY ACCIDENTS. COOLANT TEMPERATURE GAUGE HAS PERIODICALLY MALFUNCTIONED AS WELL: SHOWS HIGH TEMPS WHEN ENGINE IS NOT OVERHEATING. COOLANT LEVELS ARE NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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