Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11394232February 2, 2021
ELECTRICAL SYSTEM
2018 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO ISSUES WITH DOOR LOCKS AND TIRES. *LD THE CONSUMER STATED THE VEHICLE WAS SOLD WITH 3 WORN TIRES AND A KEY WITH A DEAD BATTERY. THE CONSUMER WAS DRIVING THE VEHICLE ON A MOUNTAIN SIDE AND EXTREMELY HEAVY FOG, THE LIGHTS (INSIDE AND OUT) WENT OUT. THE DEALER WAS INFORMED OF THE FAILURE. THE CONSUMER COULD NOT REPLICATE THE PROBLEM, BUT WAS UNABLE TO START THE VEHICLE. THE DEALER WAS UNABLE TO REPAIR THE VEHICLE AND SUGGESTED TRADING IT IN. THE CONSUMER TRADED THE VEHICLE IN AFTER OWNING THE VEHICLE FOR ONLY 8 MONTHS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394258February 2, 2021
ENGINE, UNKNOWN OR OTHER
THE LEFT SIDE (RADIATOR SIDE) CATALYTIC CONVERTER DEVELOPS HAIRLINE CRACKS AND EVENTUALLY BREAKS FROM THE FLANGE ATTACHED TO THE ENGINE. IF IT BREAKS, IT FALLS FORWARD AND GETS CAUGHT IN THE FAN, POSSIBLY CAUSING FURTHER DAMAGE. APPEARS THAT CRACKS DEVELOP DUE TO LACK OF STRENGTH FROM THIN METAL AND POSSIBLE STRESS OF WEIGHT AT GIVEN POINT, WHICH IF UNNOTICED, THE CONVERTER WILL BREAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394321February 2, 2021
ELECTRICAL SYSTEM, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
SIDE DETECTION SYSTEM WARNING LIGHT CAME ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390971February 1, 2021
STEERING
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE HIS SON WAS DRIVING 25 MPH, THE STEERING WHEEL WAS UNCONTROLLABLE CAUSING THE VEHICLE TO CRASH INTO THE CURB. THE DRIVER NOTICED THAT THE LOWER CONTROL ARM HAD FRACTURED. THE VEHICLE WAS DRIVEN TO THE DRIVER'S RESIDENCE. THERE WERE NO REPORTED INJURIES. THE CONTACT CALLED KOONS WHITE MARSH CHEVROLET (10207 PHILADELPHIA RD, WHITE MARSH, MD 21162; (410) 931-8600) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THE FAILURE WAS LIKE NHTSA CAMPAIGN NUMBER: 11V398000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11391100February 1, 2021
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
THERE IS A SLIGHT VIBRATION AROUND 20 TO 30 MPH AS GEARS ARE SHIFTING AND IT GOES AWAY...DOES IT REPEATEDLY AT SAME POSITION AND EVERYTHING GOES BACK TO NORMAL...NO CODES OR LIGHTS ON DASH HAPPENS MOSTLY IN MOTION ON INCLINES AND EVEN GROUND AT SAME SPEED GROUPING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390762January 30, 2021
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
IT WAS A RECALL ISSUED IN 2014 FOR STABILITRAK FOR BAD GROUNDS ON MY CHEVY IMPALA AND I WENT TO CHEVY ABOUT IT AND PAID FOR THE DIAGNOSTICS TO CHECK AND THEY TOLD ME IT WAS THE TRANSMISSION THAT I NEEDED. ALSO, THE PAPER DOESN'T TELL ME I NEEDED A TRANSMISSION FIXED, SO I TOOK IT TO 3 DIFFERENT TRANSMISSION SHOPS AND THEY SAID IT WAS THE GROUND THAT WAS BAD. BUT I WAS NOT PAYING FOR IT AND IT WAS A RECALL ISSUED IN 2014 THAT IS HAPPENING AND IS HAPPENING TO SEVERAL OTHERS AS WELL. I CALLED THE GM AND ASKED IF ITS ANYTHING THEY CAN DO ABOUT IT SINCE IT WAS UNDE RECALL THEY ARE SAYING NO. AND THE I HAVE TO GO PAY FOR DIAGNOSTICS AGAIN SO THEY CAN SEE WHAT IT IS BECAUSE IT MAY NOT BE SAME AND I DID BEFORE AND CHEVY SAID IT WAS THE TRANSMISSION AND THE OTHER SHOPS SAID THE TRANSMISSION IS IN GREAT SHAPE IT WAS THE GROUNDS THATS BAD AND THAT IF THE ISSUE WAS UNDER A RECALL IT SHOULD BE DONE AGAIN. I TAKE THIS AS SAFETY ISSUE AND IT PUTS ME AND MY FAMILY IN DANGER AND IT IS MY ONLY TRANSPORTATION . SO I HAVE MY SON PICKING ME FOR WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390711January 29, 2021
ELECTRICAL SYSTEM, VISIBILITY/WIPER
I NOTICED MY REAR DEFROST HAS QUITE WORKING. I FIGURED IT WAS A FUSE SO I WASN'T TO WORRIED ABOUT IT. WE'VE HAD A LOT OF SNOW RECENTLY AND FIGURED I BETTER CHECK MY FUSES. THE RELAY IS WORKING THAT IS LOCATED UNDER THE HOOD. WE TRACED TO WIRING THROUGH THE FIRE WALL AND DOWN TO WHERE IT COMES INTO THE VEHICLE (DOWN BY YOUR FEET). THERE IS A WIRING THERE AND ONCE WE DISCONNECTED IT WE NOTICED IT IS BURNT VERY BAD. WHERE THE TWO PIECES CONNECT TOGETHER IS MELTED AND IS BLACK. THIS COULD HAVE BEEN EXTREMELY BAD IF IT WOULD HAVE CAUGHT FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390726January 29, 2021
ENGINE, UNKNOWN OR OTHER
I WAS DRIVING ON THE INTERSTATE AND THE DASH LIT UP SERVICE TRACTION SYSTEM AND ENGINE POWER REDUCED. I WAS CURRENTLY USING CRUISE CONTROL SO IT SHOCKED ME WHEN MY CAR WENT FROM 75 TO 40 QUICK. I WAS IN FIVE O'CLOCK TRAFFIC AND ALMOST REAR ENDED. CHECK ENGINE LIGHT CAME ON AS WELL. I'M PLANNING ON GETTING IT LOOKED AT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390118January 27, 2021
AIR BAGS
I WAS ON GARDEN STATE PARKWAY AND HIT A DEER , ALL THE SMOKE CAME OUT BUT MY AIR BAGS DIDN'T DEPLOY AND MY CAR WAS TOTALLED. I'M GETTING NO RESPONSE FROM DEALER OR ANYBODY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11390132January 27, 2021
STEERING
THE POWER STEERING CONTINUES TO GO OUT WHILE DRIVING. IT WILL BE DRIVING FINE AND THEN ALL OF A SUDDEN YOU HAVE NO CONTROL OVER THE VEHICLE. THIS IS A MAJOR SAFETY CONCERN. YESTERDAY IT HAPPENED WHILE I WAS DRIVING. I CAME TO A STOP TURNED THE CAR OFF AND BACK ON AND IT STILL WASN'T WORKING. I HAD TO GO BACK HOME AND FIND A DIFFERENT WAY TO WORK. IT HAS HAPPENED SO MANY TIMES I CAN NOT SOLELY RELY ON THAT CAR. THERE NEEDS TO BE A RECALL AND A FIX OF THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390195January 27, 2021
ENGINE
REDUCE ENGINE POWER. CODE P2138
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390228January 27, 2021
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
1. THE DISPLAY SCREEN WENT BLACK WHILE DRIVING USING NAVIGATION. THE FAULT WAS A DEFECTIVE HMI MODULE, GM PART # 84296482 AT A COST OF $1100 (SEE ATTACHED DOCUMENT). THE SUDDEN LOSS OF THE SCREEN WAS DISCONCERTING AND COULD HAVE CAUSED AN ACCIDENT. THIS SHOULD LEAD TO A RECALL AND REIMBURSEMENT OF THE REPAIR COST. 2. WHEN THE ADAPTIVE CRUISE CONTROL (ACC) CAUSES THE BRAKES TO BE APPLIED IT DOES SO VERY SUDDENLY AND IN THE ABS "CHATTERING" MODE EVEN WHEN THERE IS NO COLLISION DANGER. THIS PRODUCES A JOLT TO THE DRIVERS AND OCCUPANTS WHICH IS AN UNEXPECTED AND UNSAFE RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389912January 25, 2021
VISIBILITY/WIPER
I HAVE HAD TO REPLACE PINS ON WIPER ARMS TWICE IN ABOUT 6 MONTHS SINCE I BOUGHT THE CAR. IS THERE A RECALL ON THESE WIPER ARMS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389156January 21, 2021
SUSPENSION
SHAKES AND FEELS AS THOUGH THE TIRE MAY COME OFF WHILE DRIVING. SHAKES WHEN YOU GO A CERTAIN SPEED AND SLOW DOWN. REPLACED TIRES AND HAD ALIGNMENT CHECK AND CAR STILL DOES THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388766January 19, 2021
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
MY IGNITION SWITCH HAS A RECALL THAT SOMETIMES TAKES FOREVER TO GET KEY TO TURN OVER, THE STEERING SHAFT AND KNUCKLES ALSO HAVE A RECALL THAT MAKE ME DRIFT AND SLIDE ON DRY ROADS, ENGINE AND COOLING SYSTEM AS WELL HAS RECALL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11388896January 19, 2021
AIR BAGS
THE SERVICE AIR BAG LIGHT IS ON AND STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388922January 19, 2021
SERVICE BRAKES, STEERING, WHEELS
STEERING, STABILLITRACK , AND ABS AFFECTED THE STEERING AND EASE OF DRIVING WAS DISRUPTED AND UNSAFE. 2ND OCCURENCE OF THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388632January 18, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, STEERING
IN MOTION ON A CITY STREET TURNING LEFT , PEDAL STUCK BRAKES NOT WORKING AND HIT BY ON COMING CAR , FLIPPED IN AIR ABOUT A BLOCK , ROLLING OVER AGAIN AND AGAIN , NO AIR BAGS DEPLEATED, BROKEN RIBS, CONCUSSION, SKIN LACERATIONS , BRUISES,GLASS LOGGED IN PARTS OF BODY , FACE AND FEET
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11387863January 13, 2021
ELECTRICAL SYSTEM, SEATS
I'VE BEEN HAVING CRAZY ELECTRICAL PROBLEMS WITH MY IMPALA 2009 WHEN I PUSH THE BUTTON TO MOVE MY CHAIR MY LIGHT FLICKERS ON AND OFF AND WHEN I START MY CAR IT SHAKES IN THE HOOD ALSO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387633January 12, 2021
ENGINE
AS MANY OTHER 5.3 LITER GM VEHICLES DURING THIS PERIOD, MY CAR HAS BEEN BURNING OIL, FOULING SPARK PLUGS, AND THROWING CHECK ENGINE LIGHTS FOR MANY YEARS DUE TO THIS ALL-TOO COMMON ISSUE. IT IS A SAFETY HAZARD, AND ALL GM VEHICLES WITH THIS MOTOR ISSUE SHOULD BE RECALLED AND FIXED. IT POSES A SERIOUS HAZARD WHEN YOU ATTEMPT TO PULL OUT INTO THE ROAD AND THE CAR SPUTTERS AND MISFIRES AND YOU HAVE NO POWER BECAUSE OIL IS SEAPING PAST THE RINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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