Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11383636December 16, 2020
UNKNOWN OR OTHER
CLICKING NOISE IN MY DASH BOARD; ACTUATOR. I HAD IT REPLACED ABOUT 2 YEARS AGO AND IT HAS STARTED AGAIN. MECHANIC SAID IT IS COMMON PROBLEM WITH THESE MODELS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383335December 14, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO LESTER GLEN CHEVROLET (398 RTE 37 E, TOMS RIVER NJ, 08753, (732-276-1286) FOR RECALL REPAIR OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE DEALER OPENED THE KEY PUT A RING INTO THE KEY AND ADVISED THAT THE REPAIR WOULD STOP THE IGNITION FROM ROLLING HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE WHEN THE CONTACT DROVE AT LOCAL SPEED THE KEY ROTATED BACK TO THE OFF POSITION AND CAUSED THE VEHICLE TO SHUT-OFF. THE CONTACT MOVED THE VEHICLE OFF THE ROADWAY TO A SAFE LOCATION. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE AS 123,000. INVALID VIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378620December 9, 2020
AIR BAGS, ELECTRICAL SYSTEM, SEATS
WHEN I SIT IN THE DRIVERS SEAT, THE SERVICE AIR BAG WARNING POPS UP. I HAVE TO RAISE MY SEAT AND THEN LOWER IT IN ORDER TO GET THE WARNING LIGHT TO GO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378621December 9, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
SOMETIMES WHEN DRIVING AN "ENGINE REDUCED" WARNING WILL POP UP AND WHEN IT DOES SO, THE CAR LIMITS THE AMOUNT OF POWER APPLIED WHEN ACCELERATING. I HAVE TO TURN IT OFF AND SIT A FEW MINUTES BEFORE IT GOES BACK TO NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378106December 6, 2020
STRUCTURE:BODY
THE AREA IN MY TRUNK WHERE THE SPARE TIRE IS KEPT, KEEPS FILLING UP WITH WATER. IT HAS ALSO PRODUCE AN ODOR THAT AS THE ENTIRE CAR SMELLING LIKE MILDEW. THE VEHICLE HAS BEEN PARKED IN MY DRIVEWAY FOR THE PAST YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377926December 4, 2020
LANE DEPARTURE: BLIND SPOT DETECTION
SIDE DETECTION FAILURE. MANY OTHER MODELS 2014-2017 ARE COVERED UNDER GM N172097060 - SPECIAL COVERAGE SIDE BLIND ZONE ALERT MODULE WATER INTRUSION. OUR 2016 IS NOT, BUT DOES HAVE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377816December 3, 2020
FUEL/PROPULSION SYSTEM
I BOUGHT THE CAR BRAND NEW, AND NOW IT HAS JUST OVER 24,400 MILES ON IT AND I HAVE ALREADY HAD TO REPLACE THE FUEL PUMP AND FUEL RAILS ON THE CAR 4 TIMES. LAST TIME WAS JUST DRIVING STRAIGHT DOWN THE HIGHWAY AND UP AND DIED COMPLETELY, CAR WOULD THEN TURN OVER BUT NOT FIRE, SO WAS STRANDED ALONG SIDE THE HIGHWAY WAITING FOR A TOW TRUCK TO COME OUT. I HAD IT REPLACED THE FIRST TIME AT 9991 MILES ON 12-14-17, THEN AGAIN AT 20798 MILES ON 11-20-19, THEN 21074 ON 2-15-20, THEN AT 24111 ON 9-9-20. YES I KNOW IT IS UNDER WARRANTEE AT THIS TIME, BUT GETTING REALLY ANNOYING NOT BEING ABLE TO TRUST THAT NEW OF A VEHICLE TO GO ANY DISTANCE AND NOT KNOWING IF WILL LEAVE SIT STRANDED ALONG SIDE THE ROAD WAITING FOR A TOW AGAIN OR NOT. I HAVE EMAILED THE DEALERSHIP AND THE ARE EMAILING ME A COPY OF ALL THE PAPERWORK, JUST HAVEN'T RECEIVED IT FROM THEM YET TO ATTACH IT, BUT THE HAVE IT ALL AT SCHWIETERS CHEVROLET OF WILLMAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377328December 1, 2020
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
TO WHOM IT MAY CONCERN: I HAVE A 2009 CHEVY IMPALA WITH 100,000 MILES ON IT. THE 1ST TIME THIS ISSUE HAPPENED, I WAS DRIVING SLOWLY, ON A SIDE STREET, IN JULY 2019. OUT OF THE BLUE, THE FOLLOWING WARNINGS APPEARED: ENGINE POWER IS REDUCED, SERVICE STABILITRAK, SERVICE TRACTION CONTROL. IMMEDIATELY MY CAR STARTED RUNNING HORRIBLY (IT DIDN'T WANT TO GO, WAS CHUGGING, AND ALMOST FELT LIKE THE TRANSMISSION WAS SLIPPING). I PARKED IT. LATER I STARTED IT AND ALL WARNINGS WERE GONE, BUT THE ENGINE LIGHT WAS ON. . THE NEXT DAY I STARTED IT AND JUST THE ENGINE LIGHT WAS ON. 3RD DAY I STARTED IT, ENGINE LIGHT STILL ON. DROVE IT TO A SHOP,.RIGHT BEFORE I PULLED IN, THE LIGHT TURNED OFF! THEY SCANNED IT ANYWAY & SAID THAT NOTHING CAME UP. THE CAR HAS DRIVEN JUST FINE, NO WARNINGS OR LIGHTS UNTIL 11/25/2020. I WAS DRIVING ABOUT 20MPH, TURNED RIGHT ON A SIDE STREET AND ALL OF A SUDDEN ALL OF THE EXACT MESSAGES AS BEFORE CAME ON. VEHICLE IMMEDIATELY STARTED RUNNING SLOW AND "CHUGGING"AGAIN. I PARKED IT. WHEN I STARTED IT AGAIN LATER, ALL THE SAME MESSAGES WERE STILL THERE. IT'S DEFINITELY SCARY WHEN THIS HAPPENS & SINCE THE 1ST TIME IT HAPPENED, I WAS NERVOUS TO DRIVE IT FAR BECAUSE I WASN'T SURE WHEN IT MAY HAPPEN AGAIN. I WENT ON A CHEVROLET FORUM & READ THERE WAS A RECALL FOR THIS ISSUE. I WAS VERY PLEASED ABOUT THAT. I PUT IN MY VIN & IT STATED THAT THERE ARE NO RECALLS. SO I CALLED GM THIS MORNING. THE REP SAID THEY'RE AWARE OF THIS ISSUE, BUT THERE IS NOT A RECALL FOR IT. SHE THEN SAID THAT IT WOULD'VE COVERED BY SPECIAL WARRANTY BUT UNFORTUNATELY THAT WAS UNAVAILABLE AS OF APRIL 2019! HER ADVICE WAS TO TAKE IT TO A CERTIFIED DEALERSHIP AND HAVE IT CHECKED AND FIXED SOON FOR MY SAFETY! I ASKED WHY THERE ISN'T A RECALL, IF IT'S A KNOWN ISSUE AND SHE SAID I COULD TALK TO A CUSTOMER EXPERIENCE MANAGER AT THE DEALERSHIP AND MAYBE THEY COULD DO SOMETHING FOR ME. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376958November 29, 2020
STEERING
I WAS DRIVING DOWN THE HIGHWAY AND THEY WHEEL GOT TIGHT FOLLOWED BY THE SERVICE POWER STEERING FLASHING ON THE DASHBOARD. I WAS ABLE TO MANEUVER THE CAR HOME AND ONCE I GOT IT HOME THE STEERING WHEEL BECAME TO HARD TO TURN AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376350November 25, 2020
ELECTRICAL SYSTEM
CAR WAS RUNNING FINE. PUT CAR IN PART TO RUN INTO THE STORE AND CAME BACK AND WAS UNABLE TO SHIFT CAR OUT OF PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376049November 23, 2020
POWER TRAIN
ABLE TO SHIFT GEAR POSITIONS BUT THE INDICATED SHIFT POSITION DOES NOT REPRESENT THE GEAR POSITION THE VEHICLE IS IN. WHEN I STOP AND PARK THE VEHICLE, I AM ABLE TO SHIFT THE LEVER TO THE "PARK" POSITION, BUT THE VEHICLE IS NOT ACTUALLY IN PARK POSITION. I CURRENTLY HAVE THE EMERGENCY BREAK ON. VEHICLE WILL NOT STAY IN PARK WHEN GEAR IS IN PARK POSITION. THE LIGHTEST TOUCH WILL KNOCK GEAR SHIFT INTO REVERSE AND CAR ROLLS AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376063November 23, 2020
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
WHEN YOU START IT THE SPEED AND RPM' S START JUMPING THE COOLANT GADGET WAVES AT YOU THEN WHEN YOU PUT IT IN REVERSE OR DRIVE IT BUMPS WHEN YOU DRIVING YOU DON'T KNOW HOW FAST YOU GOING BECAUSE OF THE GADGET BOUNCING UP AND DOWN TO TOP IT OFF ITS JUMPING THE WHOLE TIME YOU DRIVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376076November 23, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, SUSPENSION
BACK DRIVER PASSENGER DOOR IS STUCK. WILL NOT OPEN AT ALL, LOCKS DON'T UNLOCK MOST OF THE TIME AND DON'T LOCK AT ALL. ALWAYS HAVE TO LOCK MANUALLY. NEW STARTER REPLACED BUT STILL SEEMS TO NOT WANT TO START. KNOCKING NOISE IN DASH. FRONT PASSENGER HEATED SEAT DOESN'T WORK, WHEN THE HEAT BUTTON IS PUSHED THE LIGHT BLINKS AND TURNS BACK OFF. VENTS DON'T WORK WELL. AND VEHICLE IS STATIONARY, IN MOTION... ALSO WHEN VEHICLE SPEEDS UP THE MUSIC GETS LOUDER ..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375784November 22, 2020
VISIBILITY/WIPER
TODAY WAS COLD AND SNOWING AND I STARTED UP MY CAR AND THE HEATERS AND DEFROSTS. I WAS IN MY CAR PARKED COMPLETELY STATIONARY WHEN THE REAR WINDOW MADE A LOUD SOUND I LOOKED BACK AND IT APPEARED BROKEN. I STEPPED OUT OF THE VEHICLE AND SHUT MY DOOR AND THE GLASS FELL. NOTHING HIT IT! I LOOKED UP AND AROUND NOTHING IN SIGHT, IT BASICALLY EXPLODED FROM THE DEFROST BUTTON AND THE COLD! I PUT A TARP ON THE WHAT WAS A REAR WINDOW, BECAUSE OF THE SNOW AND MY LEATHER INTERIOR AS WELL AS MY TOUCHSCREEN MEDIA CENTER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374949November 16, 2020
SEAT BELTS
WHEN USING THE DRIVER'S SIDE FRONT SEAT BELT ON MY DAUGHTER'S CAR ON FRIDAY, 11/13/2020, THE METAL BELT CLIP CLICKS INTO THE BUCKLE WITH AN AUDIBLE CLICK. THIS APPEARS TO BE SAFELY ENGAGED, YET IF I TUG ON THE BELT, THE CLIP POPS OUT OF THE BUCKLE. I TRIED THIS REPEATEDLY AND HAD THE SAME EXPERIENCE EACH TIME. MY DAUGHTER TOLD ME THIS HAD BEEN OCCURRING FOR SEVERAL WEEKS. REALIZING THIS IS A SERIOUS SAFETY HAZARD THAT NEEDS TO BE ADDRESSED, I CALLED THE GM DEALER FOR HELP. THEY TOLD ME THE BUCKLE ASSEMBLY IS NO LONGER AVAILABLE TO BE REPLACED. I THEN CALLED GM DIRECTLY TO SEE ABOUT GETTING THIS PART AND TO REPORT THE SERIOUSNESS OF THIS SAFETY CONCERN. THEY CREATED A SERVICE REQUEST CASE NUMBER 9-6357435144. THEY IN TURN DIRECTED ME BACK TO THE DEALER I ORIGINALLY CALLED. THE DEALER'S SERVICE TECHNICIAN THEN SUGGESTED I GET A USED BELT BUCKLE FROM A JUNKYARD. I CALLED GM AGAIN AND THEY ATTEMPTED TO DIRECT ME AGAIN BACK TO THE ORIGINAL DEALER I HAD CALLED AND THEY CONNECTED ME TO PREVIOUSLY. WHEN I TOLD THEM I NEEDED TO HAVE THEM FIND THIS PART FOR ME, THEY SIMPLY DIRECTED ME TO ANOTHER NEARBY DEALER. WHEN SPEAKING TO THIS DEALER, THEY DID NOT HAVE THE BUCKLE ASSEMBLY ALSO, BUT WERE ABLE TO LOCATE OTHER DEALERS THAT HAD IT. IT WILL TAKE A WEEK FOR THIS PART TO ARRIVE. IN THE MEANTIME, MY DAUGHTER IS DRIVING IN THE TWIN CITIES WITHOUT A SEAT BELT AS IT IS DEFECTIVE. I PRAY SHE DOES NOT GET IN AN ACCIDENT AS IT IS WINTER IN MINNESOTA. PLEASE NOTIFY OTHER OWNERS OF THIS MODEL CAR THAT THEY MAY HAVE A SIMILAR BAD EXPERIENCE AND NOTIFY GM TO TAKE THIS PROBLEM MORE SERIOUSLY THAN THEY HAVE WITH ME SO FAR. RESPECTFULLY, GLEN WOLF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374780November 15, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY VEHICLE TURNED OFF SEVERAL DIFFERENT OCCASIONS ONCE AS I WAS DRIVING FREEWAY SPEED APPROXIMATELY 60-65MPH ENGINE COMPLETELY SHUT OFF I ATTEMPTED TO PUT IN NATURAL AND RE START THE IGNITION AS THE VEHICLE WAS STILL MOVING WITH NO POWER VEHICLE DID NOT START I MERGED TO THE SIDE OF THE HIGHWAY BREAKED TO STOP AND PLACED THE GEAR SHIFT ON PARK AND TRIED TURNING THE IGNITION ON AND STILL DID NOT TURN ON A FEW ATTEMPTS LATER CAR STARTED. ANOTHER INCIDENT I WAS DRIVING CAME TO A RED LIGHT AS I WAS WAITING FOR MY GREEN LIGHT MY CAR SHUT OFF WHILE I HAD MY FOOT ON THE BREAK I PUT THE SHIFT GEAR I TO PARK TURNED THE IGNITION ON AND CAR STARTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374700November 14, 2020
EXTERIOR LIGHTING
2019 IMPALA PREMIER AND THE PASSENGER HEADLIGHT IS FULL OF CONDENSATION. ITS HAS NOT DRIED IN THE SUN OR DRIVING WITH HEADLIGHTS ON. IM TOLD THE ENTIRE HEADLIGHT HOUSING WILL NEED TO BE REPLACED AT A COST OF $800. ITS CAUSING THAT LIGHT NOT TO ILLUMINATE AS BRIGHT AS THE DRIVER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374542November 13, 2020
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2018 CHEVROLET IMPALA. THE CONTACT STATED SHE NOTICED THAT WATER WAS ENTERING THE DRIVER'S AND THE PASSENGER'S SIDE HEADLIGHT HOUSINGS AND CAUSING THE ILLUMINATION TO BE REDUCED. THE VEHICLE WAS TAKEN TO LOCAL DEALER NIMNICHT CHEVROLET LOCATED AT 1550 CASSAT AVE, JACKSONVILLE, FL 32210, (904) 387-4041, WHERE SHE WAS INFORMED THE MECHANIC NEEDED TO DRILL HOLES INTO EACH HEADLIGHT HOUSING TO ALLOW FOR THE WATER TO PROPERLY DRAIN FROM THE HEADLIGHT HOUSINGS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374614November 13, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, LANE DEPARTURE: BLIND SPOT DETECTION
REAR BLIND SPOT SYSTEM FAILED, CAUSING MOST ELECTRICAL SYSTEMS TO ALSO FAIL. HEADLIGHTS, WIPERS, REAR CROSS TRAFFIC, SPEEDOMETER, INSTRUMENT CLUSTER, INCONSISTENT GAS PEDAL OPERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374324November 12, 2020
ENGINE
I WAS DRIVING AND A PART IN MY A/C BEGAN CLICKING LOUDLY, THEN THE AIR SHUT OFF COMPLETELY AND STARTED SMOKING. A LOUD NOISE CAME FROM WHERE THE A/C BLOWER MOTOR IS AND WITHIN MOMENTS THE ENTIRE CAR WAS ENGULFED IN FLAMES.
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0

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