Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11406439April 5, 2021
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS WATER INSIDE THE TRUNK OF THE VEHICLE. THE VEHICLE WAS TAKEN TO HALEY CHEVROLET (12400 TENNESSEE PLAZA, MIDLOTHIAN, VA 23112, (804) 818-7660) TO BE DIAGNOSED. THE DIAGNOSTIC RESULT AND REPAIR INFORMATION WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *LN*DT THE CONTACT HAS STATED THAT THE VEHICLE WAS REPAIRED TWICE, AND STILL WATER MANAGES TO LEAK INTO THE TRUNK FROM ANOTHER LOCATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406525April 5, 2021
ELECTRICAL SYSTEM, WHEELS
TL* THE CONTACT OWNED A 2007 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT 55 MPH, A VEHICLE VEERED INTO HER LANE AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AS IT SPUN AROUND INTO A CEMENT ROAD BLOCK. THE CONTACT STATED THAT WHEN SHE TURNED THE STEERING WHEEL AN ABNORMAL GRINDING NOISE WAS HEARD. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS RELATING THE AIR BAGS NOT DEPLOYING TO NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND BACK SORENESS. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11406517April 5, 2021
SERVICE BRAKES, STEERING
WHILE DRIVING, THE ABS LIGHT AND STABLILITRAK LIGHTS CAME ON AND THE STEERING BECAME HARDER THAN NORMAL. WARNINGS ON THE DASH ADVISED THAT THERE IS A PROBLEM WITH THE STABILITRAK AND TO SERVICE THE POWER STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406306April 4, 2021
POWER TRAIN
AFTER ABOUT 30000 MILES THE TRANSMISSION SOLENOID(S) ARE GOING BAD INTERMITTENTLY. IT'S GOING TO BE A COSTLY REPAIR FOR A PART THAT COSTS AROUND 25 DOLLARS OR SO. THIS SEEMS TO HAVE BEEN A CONTINUING PROBLEM ON THE 4T65E TRANSMISSIONS. WHEN YOU ARE AT A COMPLETE STOP WITH THE VEHICLE IN DRIVE AND GO TO ACCELERATE YOU GET NO RESPONSE EXCEPT FOR HIGHER RPM'S AND THEN THE TRANSMISSION SUDDENLY ENGAGES AND YOU GET A VIOLENT SURGE FORWARD WITH A LOUD BANG. GM KNOWS ABOUT THE PROBLEM AND SHOULD INITIATE A RECALL TO INSTALL NEW AND IMPROVED SOLENOIDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405735March 31, 2021
STEERING
THE POWER STEERING ON MY VEHICLE WENT OUT WHILE DRIVING ON THE EPXRESSWAY WITH NO ADVANCE WARNING. I RECEIVED AN ALERT ON MY DASH TO SERVICE POWER STERRING AND THAT WAS ALL. PER THE DEALERSHIP THIS WAS CAUSED BY A CATASTROPHIC INTERNAL FAILURE OF THE STEERING SYSTEM WHEN A GEAR BECAME BOUND UP BY A BROKEN SUSPENSION LINE AND COULD HAVE CAUSED A SERIOUS ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405806March 31, 2021
ENGINE, STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 60 MPH AND DRIVING OVER A POTHOLE, THE VEHICLE LOSS MOTIVE POWER, STALLED, AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405407March 29, 2021
SERVICE BRAKES, UNKNOWN OR OTHER
GETTING A SECOND LOOK AT AIR CONDITIONING. I WAS TOLD THE COMPRESSOR COULD BE LEAKING AS THERE HAS BEEN NO FREON FOR OVER A MONTH OR TWO. THE FREON IS 120/POUND AND COULD COST 1000, HE MENTIONED FOR FREON ALONE. THIS IS A 2018, PURCHASED LAST YEAR AND I'M DEALING WITH A COMPRESSOR ISSUE AS WELL AS VERY EXPENSIVE FREON?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405251March 28, 2021
STEERING
ON 3/21/2021 I WAS DRIVING ON THE FREEWAY FOR ABOUT 25 MILES, WHEN MY 2003 CHEVY IMPALA STARTED MAKING A WHINING NOISE AND IT CONTINUED TO GET WORSE WITH EACH TURN. MY HUSBAND SOON REALIZED IT HAD TO BE THE POWER STEERING FLUID. SO HE PUT A BOTTLE OF POWER STEERING FLUID IN AND AFTER STARTING AND DRIVING FOR A FEW MINUTES THE CAR WAS BACK TO NORMAL! SO I PROCEEDED TO GET BACK ON THE FREEWAY TO HEAD HOME. AS SOON AS WE GOT TO OUR EXIT ABOUT 23 MILES FROM WHERE WE HAD JUST PUT THE FLUID IN. IT STARTED MAKING THE SAME WHINING NOISE. SO BACK TO THE STORE FOR MORE POWER STEERING FLUID. HE FILLS IT UP. THE NEXT MORNING SAME PROBLEMS. WE KNOW NOW THERE IS A LEAK IN OUR POWER STEERING BUT NOT SURE WHERE EXACTLY. MY CAR NOW SITS AS WE CAN'T AFFORD TO BE ADDING BOTTLE AFTER BOTTLE OF POWER STEERING FLUID TO MY CAR EVERYTIME WE NEED TO GO SOMEWHERE. MY HUSBAND BELIEVES WE HAVE RUN INTO THE SAME ISSUES THAT HAVE RECENTLY BEEN REPORTED BY NHTSA ID# 11316116 BEING POWER STEERING RETURN HOSE RUBS AGAINST SOME PART OF THE MOTOR AND RUBBER HOLE IN POWER STEERING RETURN HOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405144March 27, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
THE CAR ELECTRICAL GOES HAYWIRE. ALL THESE ALERTS AND POP UP COME ON ABS LIGHTS. STABILLATRAC. NO POWER STEERING. LOOKED UP ISSUE IT HAS SOMETHING WITH A BAD SENSOR IN BUMPER. VERY DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404663March 24, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
THE ABS LIGHT COMES ON. EVERYTHING ON DASHBOARD LIKE THE ARROWS GO TO ZERO AND DOESN'T MOVE. THE OXYGEN SENSOR IS NOT WORKING. AND SOME TRANSMISSION PROBLEMS. ALSO THE CAR HAS PROBLE!S MOVING AT FIRST. THIS HAPPENS WHEN I AM DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404704March 24, 2021
AIR BAGS, ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
THE ISSUE STARTED OUT AS A WARNING FROM THE SIDE DETECTION SYSTEM. IN THE PAST WEEK, THE ISSUE ESCALATED TO ALL THE WARNING LIGHTS ON THE DASH COMING ON, AND THEN ALL ELECTRONICS GOING DEAD/DARK. THE TURN SIGNAL INDICATORS HAVE NO LIGHTS AND NO SOUND, THE RADIO SYSTEM IS DEAD, THE SPEEDOMETER AND GAS GAUGE ARE DEAD. AFTER SITTING A FEW HOURS, IT SEEMED THAT THINGS "RESET" TO JUST THE SIDE DETECTION WARNING. MOST RECENTLY, ALL THE ELECTRONICS ARE ACTING STRANGE. PUSHING THE BUTTON ON THE DOOR HANDLE TO UNLOCK IT, DOES NOTHING TO THE DOOR LOCK, HOWEVER, THE DISPLAY SCREEN SHOWS "TIRE LEARNING ACTIVE". WHEN ATTEMPTING THE START THE CAR BY PUSHING THE START BUTTON, NOTHING HAPPENS. IF I PUT THE FOB IN THE SLOT INSIDE THE ARMREST, IT WILL EVENTUALLY START, BUT AGAIN ALL DISPLAY FUNCTIONS ARE DEAD AS IS THE ENVIRONMENTAL CONTROLS (NO BLOWER - NO DEFROST- NO GOOD ON A COLD RAINY DAY). AGAIN THE SIGNAL INDICATORS ARE DARK AND SILENT. THE INDICATOR LIGHT FOR THE AIRBAGS IS NOW ILLUMINATED AS WELL. GM HAD A SHORT LIVED (AND SEEMINGLY SECRET) EXTENDED WARRANTY FOR THE SIDE DETECTION SYSTEM HAVE THIS EXACT ISSUE WHEN WATER GOT INTO THE SENSORS, BUT THAT EXPIRED NEARLY A YEAR AGO. AS THIS ISSUE MAKES THE CAR UNSAFE TO DRIVE, IT SEEMS THAT IT SHOULD BE A FULL RECALL TO ADDRESS THIS SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404505March 23, 2021
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
WHEN THE CAR IS TURNED ON AND NOT IN MOTION THE DASH DISPLAYS A SERVICE SIDE DETECTION SYSTEM MESSAGE AND THE BLIND SPOT DETECTORS IN THE SIDE MIRRORS DO NOT LIGHT UP LIKE THEY SHOULD WHEN THE CAR IS FIRST STARTED. WHEN DRIVING, AT ANY SPEED AND ON ANY ROADS OR HIGHWAY, THE BLIND SPOT DETECTORS DO NOT LIGHT. WHEN ASSESSED BY A CHEVY MECHANIC THE SIDE DETECTION SENSORS WERE SWOLLEN AND . CORRODED. THIS SENSOR IS IN AN AREA WHERE IT IS UNPROTECTED FROM THE SNOW AND SALT. IT WILL COST ALMOST $2,000 TO REPLACE TWO SENSORS. IF NOT REPLACED I'M AFRAID THAT MY VEHICLES WILL START CATCHING FIRE OR HAVING OTHER ELECTRICAL PROBLEMS LIKE OTHER 2015 IMPALA OWNERS HAD HAPPEN TO THEM IN THE PAST DUE TO THESE CORRODED SENSORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404083March 21, 2021
AIR BAGS, ELECTRICAL SYSTEM
SAFTEY AIR BAG ...LIGHT COME ON AND STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403828March 19, 2021
ENGINE, POWER TRAIN
5TH CYLINDER MISFIRE CAUSED BY BROKEN VALVE. ALSO NOT SHIFTING RIGHT CAUSED BY TRANSMISSION SOLENOID
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403949March 19, 2021
UNKNOWN OR OTHER
MY VEHICLE WAS STATIONARY. I WAS SITTING AT A FAST FOOD DRIVE THRU. WHEN ALL OF A SUDDEN, MY REAR WINDSHIELD CRACKED WITHOUT WARNING. THERE WAS NO BLUNT FORCE OR OBJECT THAT DIRECTLY HIT MY REAR WINDSHIELD. THE WHOLE REAR WINDSHIELD CRACKED AND I HEARD LOUD SOUND WHEN MY REAR WINDSHIELD CRACKED. I HAVEN'T DONE ANYTHING TO MY WINDSHIELD OR MY VEHICLE FOR THE MATTER, FOR THIS TO HAPPEN. I CALLED THE DEALERSHIP FOR ASSISTANCE ON THIS MATTER AND I WAS REFERRED TO G.M.C WHICH IS GENERAL MOTORS, AND I COULDN'T GET ANY ASSISTANCE, IN REGARDS TO MY VEHICLE BEING SAFE TO DRIVE. WHAT MAY HAVE CRACKED MY REAR WINDSHIELD IS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403797March 18, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAD NOTICED THE EPB LIGHT COMING ON INTERMITTENTLY, FAR MORE OFTEN THAN EVERY 50 KEY CYCLES, AND BEGAN EXPERIENCING A SIGNIFICANT DECREASE IN ACCELERATION, POOR BRAKING, BRAKE DUST BUILDUP, UNEVEN TIRE WEAR, BOGGING DOWN WHEN THE VEHICLE WOULD SHIFT AND WHEN ACCELERATING OUT OF A SLOWDOWN AND/OR TURN. I WOULD ALSO CONSTANTLY SMELL BRAKE DUST AND TIRE RUBBER AND FELT MY BRAKES WOULD BECOME EXTREMELY HOT TO THE TOUCH AFTER SHORT TRIPS. I OBSERVED THE OUTER REAR BRAKE PADS THROUGH THE CALIPER AND THERE SEEMED TO BE DECENT PAD LEFT. HOWEVER I TOOK MY VEHICLE TO THE DEALERSHIP MANY TIMES AND WAS TOLD EVERY TIME THAT THERE WAS NO NEED TO REPLACE THE PADS. I WAS NEVER NOTIFIED OF ANY SOFTWARE FLASHES TO CORRECT ANY KNOWN OR UNKNOWN ISSUES, AND WAS ONCE TOLD THAT MY BRAKES NEEDED TO BE BLED AND AFTER HAVING THE DEALERSHIP SERVICE THEM WAS TOLD THE ISSUE SHOULD BE CORRECTED. I HAD FRIENDS AND FAMILY WITH AUTOMOTIVE BACKGROUNDS LOOK AT MY BRAKES AND TELL ME THERE SEEMED TO BE NO VISIBLE ISSUES. I FINALLY DECIDED TO HAVE A LOOK MYSELF ONE DAY. AFTER HOISTING THE VEHICLE UP, REMOVING THE REAR TIRE AND INSPECTING THE CALIPER AND PADS, I REALIZED THAT THE EPB HAD ACTUALLY HEAT/RUST-WELDED ITSELF TO THE INNER BRAKE PAD WHICH WAS COMPLETELY WORN WITH NO PAD WHATSOEVER. THE EPB WAS ACTUALLY UNABLE TO RETRACT, EVEN THOUGH THE LIGHT WAS OFF, BECAUSE THE METAL PLATE ON THE BACK OF THE PAD HAD BEEN FUSED TO THE EPB. I HAD TAKEN IT BACK TO THE DEALER WHO REFUSED TO LOOK AT IT AGAIN, AND WAS INEVITABLY TASKED WITH CORRECTING THE ISSUE MYSELF. I HAVE SPENT HUNDREDS OF DOLLARS ON NEW PADS, ROTORS, CALIPER PINS, GREASE, TIRES, ETC. BECAUSE OF THE PERSISTING ISSUE. WHEN I SEARCHED MY VEHICLE BY VIN IT TOLD ME THERE WERE NO RECALLS, BUT AFTER SEARCHING BY YEAR/MAKE/MODEL I FINALLY FOUND THE RECALL INVOLVING THE EPB CAUSING DRAG AFTER FAILING TO RETRACT. THIS ISSUE CONTINUES TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403027March 15, 2021
SERVICE BRAKES
WHEN TURNING THE STEERING WHEEL ALL THE WAY TO THE LEFT AND ACCELERATING THE ABS ACTIVATES AND THE ABS LIGHT MOMENTARILY COMES ON. I JACKED UP THE FRONT OF THE CAR TO INVESTIGATE AND FOUND THAT I COULD CREATE THE ERROR BY JIGGLING THE WIRE TO THE ABS SENDING UNIT. GOOGLE THE ERROR AND NOTICE DOZENS OF OTHERS WITH THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402608March 12, 2021
STRUCTURE:BODY, ENGINE, WHEELS
MY CAR'S ENGINE ALWAYS FEELS LIKE IT'S DRAGGING IN THE FRONT AND SOUNDS REALLY REALLY BAD LIKE IT'S ABOUT TO EXPLODE OR SOMETHING IT MAKES A LOT OF NOISE AND TICKING SOUND AS WELL WHEN I'M DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402509March 11, 2021
EXTERIOR LIGHTING
BRAKE LIGHTS GASKETS ARE FAULTY FROM THE FACTORY AND ALLOW WATER TO FILL THE TRUNK WHEN IT RAINS. WHICH LEADS TO MOLD AND MILDEW SMELL THROUGHOUT THE VEHICLE. GM HAS PRODUCED A GASKET THAT IS "THICKER" AND CORRECTS THE PROBLEM BUT REFUSE TO ISSUE A RECALL AND DEALER SAYS ITS NOT COVERED BY WARRANTY. I'VE SPENT HUNDREDS AT DEALERSHIPS TRYING TO FIND FIND CAUSE OF THE WATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402517March 11, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
GAS PEDAL HAS LAG TO IT. ALMOST EVERY TIME YOU GO TO TAKE OFF SOMETIME IT DOESN'T RESPOND TILL YOUR QUARTER WAY INTO PUSHING PETAL MUST PUSH PETAL FARTHER IN BEFORE IT WILL ACCELERATE CAUSING IT TO JERK HARD. MY FRIEND HAS SAME CAR AND PROBLEM ALSO SERVOS IN DASH FOR HEATER KEEP CLICKING AND MALFUNCTIONING AFTER MULTIPLE REPLACEMENTS, MY OTHER FRIENDS 2010 IMPALA DOES THIS AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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