Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10447464February 10, 2012
SERVICE BRAKES, HYDRAULIC
I WAS TURNING LEFT AT A DUEL LEFT TURN LANES, I WAS ON THE OUT SIDE, AS I TURNED AND ACCELERATED TO 35 THE BIG RED TRUCK ON THE INSIDE LANE CAME INTO MY LANE OF TRAVEL. AS I SAW THIS BIG RED TRUCK GOING ACROSS MY HOOD I TRIED TO STOP AND DOWN SHIFT WHEN THE LEFT FRONT TIRE SKIDDED AND THE CAR JERKED TO THE LEFT AND THE CAR AND TRUCK MET. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10447259February 9, 2012
STEERING
WHILE BACKING OUT OF A PARKING SPACE, THE WARNING BELL SOUNDED AND THE DISPLAY READ POWER STEERING. WHILE IT COULD STILL BE DRIVEN, IT WAS VERY DIFFICULT TO STEER, ESPECIALLY FROM A COMPLETE STOP. AFTER THE FIRST LEG OF THE TRIP, THE POWER STEERING WORKED, UPON RESTARTING THE CAR, FOR ABOUT 10 MILES, WHEN THE BELL RANG AND THE POWER STEERING STOPPED WORKING, AGAIN. IT APPEARS TO HAPPEN AFTER HAVING BEEN DRIVEN ON ROADS WITH A NUMBER OF TURNS, WHEREAS IT DOESN'T FAIL DURING HIGHWAY DRIVING. FROM THE NUMBER OF COMPLAINTS ABOUT ASSORTED MODELS OF THIS VERY SAME VEHICLE, IT LOOKS LIKE GM IS AWARE OF THE PROBLEM BUT IS UNWILLING TO DO THE RIGHT THING. THERE IS NO EXCUSE FOR THIS NOT TO HAVE BEEN INCLUDED WITH OTHER RECALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447153February 8, 2012
STRUCTURE:BODY:DOOR
ABOUT 6 MONTHS AGO THE INSIDE DRIVER SIDE DOOR HANDLE BROKE OFF SO WE CANNOT EXIT THE CAR WITHOUT LOWERING THE WINDOW AND REACHING OUT SIDE OF CAR AND OPENING IT WITH THE OUTSIDE HANDLE. ABOUT 1 MONTH AGO THE INSIDE PASSENGER DOOR HANDLE BROKE OFF IN THE SAME WAY THERE HAVE BEEN TIMES WHEN I STOP THE CAR, TAKE MY KEYS FROM THE IGNITION AND THEN REALIZE I CANNOT OPEN MY DOOR, SO HAVE TO REINSERT MY KEY TO TURN THE CAR ON ENOUGH TO ALLOW FOR THE POWER WINDOWS TO GO DOWN, SO I CAN REACH OUT AND OPEN MY DOOR FROM THE OUTSIDE OF THE CAR. THERE HAVE BEEN A FEW OCCASIONS THAT I HAVE ROLLED MY WINDOW BACK UP AND LOCKED AND EXITED MY CAR FORGETTING THAT I HAD PUT MY KEYS BACK IN TO POWER THE WINDOWS, WHEN I RETURN MY KEYS ARE LOCKED IN MY CAR AND THE BATTERY IS DEAD....THIS IS VERY FRUSTRATING! AND THIS HAPPENED THIS MORNING WITH THE EXCEPTION THAT THE FRONT DOOR DIDN'T LOCK. I GOT INSIDE SHUT THE DOOR, REALIZED THAT ONCE AGAIN I HAD LEFT MY KEYS INSIDE( BECAUSE OF HAVING TO REINSERT TO ROLL THE WINDOW DOWN TO GET OUT) BEGAN TO START MY CAR AND THE BATTERY WAS DEAD SO I COULD NOT OPEN THE DOOR BY ROLLING THE WINDOW DOWN, NOR UNLOCK THE BACK DOORS BECAUSE THE LOCKS DID NOT WORK DUE TO THE BATTERY BEING DRAINED! SO THIS IS NOT A MERE INCONVENIENCE ANYMORE IT IS A SERIOUS SAFETY ISSUE!IMAGINE BEING TRAPPED IN YOUR CAR! PLEASE HELP US BECAUSE WE ARE BEING TOLD THERE IS NO RECALL ON THIS EVEN THOUGH THERE ARE MANY REPORTS ON THE INTERNET, AND THERE IS A SAFETY RECALL ON A LATCH OF A COMPARTMENT ON THE DASH, WHICH IS NOTHING COMPARED TO THIS ISSUE...THE COST OF REPAIR IS COMPLETELY UN- REACHABLE FOR US ALSO...THIS SHOULD BE FIXED AT THE COST OF THE CAR MANUFACTURER...OUR CAR IS LESS THAN 6 YEARS OLD AND WEAR AND TEAR MIGHT BE THE CASE IF IT WAS 1 HANDLE NOT BOTH!! THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447012February 7, 2012
AIR BAGS
SINCE THEN THE AIR BAG TROUBLE LIGHT GOES ON AND OFF SOMETIMES OFF FOR MONTHS (AS IT IS NOW OFF) I ASKED ABOUT A POSSIBLE RECALL ON THIS AND THE LOCAL CHEVY DEALER SAID THAT THERE WAS NOT IT > WHERE THIS IS A SAFETY ISSUE I THINK THAT A 3 YEAR OLD VEHICLE SHOULD BE CONSIDERED FOR A SAFETY RECALL. I BOUGHT THE CAR USED AND HAVE A CAR FAX REPORT THAT THERE WAS NO PROBLEM REPORTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447053February 7, 2012
SUSPENSION
I HAVE OWNED THIS CAR FROM DAY ONE THEY HAVE REPLACED MY SHOCK OR STRUT ON THE FRONT PASSENGER SIDE AT LEAST 4 TIMES AND IT NEEDS TO BE DONE AGAIN. CAN YOU TELL ME WHY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446614February 3, 2012
VISIBILITY:WINDSHIELD WIPER/WASHER, VISIBILITY
AT A STOP LIGHT LEFT WIPER STOPPED WORKING. PASSENGER SIDE CONTINUED TO OPERATE IN A LIGHT SNOW. MILEAGE WAS ABOUT 77K. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446615February 3, 2012
VISIBILITY:GLASS, SIDE/REAR, VISIBILITY
CAR WAS PARKED. I OPENED THE PASSENGER DOOR. AS SOON AS I CLOSED DOOR THE REAR GLASS SHATTERED AND FELL TO THE GROUND. TEMPERATURE WAS NOT TOO HOT OR COLD. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446291February 2, 2012
STEERING
MY POWER STEERING STOPPED OPERATING. I GOT IT REPAIRED AT A PRICE OF $800.00 UPON RESEARCHING, I HAVE SEEN THAT OTHER HHR OWNERS HAVE HAD THIS SAME FAULT OCCUR. THERE HAS BEEN RECALLS ON OTHER GM MODELS FOR THIS SAME FAULT, SUCH AS THE COBALT. I WOULD HOPE THAT GM DECLARES A RECALL FOR HHR'S ALSO. I HAVE KEPT MY RECEIPT IF THIS BECOMES THE CASE. I WOULD HOPE THAT THE NHTSA HAS GOTTEN QUITE A LOT OF COMPLAINTS CONCERNING THIS CASE AND REQUIRE GM TO FOLLOW THROUGH. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446081January 31, 2012
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:IGNITION
I WAS AT WALMART MY KEY WOULD NOT TURN AT ALL. I CALLED A CHEVY DEALERSHIP THEY SAID THAT IT WAS A RECALL BUT NOT ON 2010 JUST 2009. I HAD THE IGNITION SWITCH REPLACED AT MY COST. TODAY JANUARY 31 MY KEY WILL NOT COME OUT OF THE IGNITION SWITCH WHICH I'M FOR SURE IS DEFECTIVE PARTS ON GMS ACCOUNT THIS IS A PROBLEM THAT MANY OWNERS OF COMPLAINED ON ALL OVER GOOGLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446429January 29, 2012
ENGINE AND ENGINE COOLING
BOUGHT CAR 5/29/2011 WAS NOT INFORMED ABOUT ANY AFTER MARKET PARTS INSTALLED OR THAT IT WAS INVOLVED IN ANY TYPE OF COLLISION. VEHICLE TITLE RECORD ONLY INDICATED A RECALL FOR AIRBAGS WAS PENDING. ON 6/27/2011 UPON LEAVING RESIDENCE DRIVING DOWN THE STREET HEARD LOUD SOUND FROM BOTTOM OF CAR. PULLED OVER TO FIND THAT THE NOISE CAME FROM EXHAUST PIPE SOMEWHERE. WENT TO CHEVROLET DEALER LEARNED THAT IT WAS A CRACK IN THE FLUNG CONNECTED TO THE MOTOR AND THE REPLACEMENT INCLUDED THE CATALYTIC CNVRT AS ONE PIECE. THEY SAID NOT A WARRANTY ITEM COSTS APPRX. $700.00 TO INSTALL. ON 1/27/2012 WAS TOLD BY THE LICENSING BUREAU THAT THE VEHICLE HAD A AFTERMARKET EXHAUST SYSTEM INSTALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445765January 29, 2012
STEERING
MY COMPLAINT IS MY CHEVY HHR. 2007.ON FRIDAY 1/27/2012 MY WIFE WAS DRIVING MY HHR FROM WORK AND SHE REALIZE THAT SHE COULDN'T TURN THE CAR DUE TO THE POWER STEERING HAD WENT OUT.MY WIFE HAD MADE IT HOME SAFELY THANK GOD.SHE STATED TO ME IT SCARED HER WHEN SHE COULDN'T TURN THE CAR.WHEN SHE GOT OUT OF THE CAR I CHECK OUT THE PROBLEM AN FOUND OUT IT WAS THE POWER STERRING. TODAY WHILE ON LINE I FOUND THAT CHEVY HAD A RECALL ON COBALT AND NOT HHR'S.THAT IS SAD YOU HAVE A RECALL ON A CAR THAT HAVE THE SAME PROBLEMS.THIS PROBLEM NEED TO BE ADDRESS BEFORE SOMEONE GET SERIOUSLY HURT.IM CURRENTLY UNEMPLOYED AND DON'T HAVE THE MONEY AT THIS TIME TO FIX MY CAR. SOME ONE NEEDS TO LOOK AT THIS SOON. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445786January 29, 2012
STEERING
ON 1/13/2012 WHILE ON A ROAD TRIP, I LOST THE POWER STEERING TO MY HHR AND THE DIC DISPLAYED "POWER STEERING". I IMMEDIATELY PULLED THE CAR OFF THE ROAD, TURNED IT OFF, AND LOOKED UNDER THE HOOD TO SEE IF I COULD FIND ANY PROBLEMS WITH THE BELTS. NOTHING WAS FOUND AND I RESTARTED THE ENGINE AND THE PROBLEM WAS GONE. TWO WEEKS LATER, THE PROBLEM HAS RETURNED. TURNING OFF THE ENGINE AND RESTARTING IT WILL RESOLVE THE PROBLEM FOR A SHORT TIME, THEN ONCE DRIVING, THE POWER STEERING GOES OUT AGAIN. THE POWER STEERING MOTOR IN THE HHR IS THE SAME MODEL NOTED IN THE RECALL FOR THE 2010 CHEVY COBOLT NOTED IN NHTSA ACTION NUMBER: PE10005. THERE ARE MANY COMPLAINTS OF THIS SAME ISSUE ALL OVER THE INTERNET. WHILE I INTEND TO HAVE THE PROBLEM REPAIRED, IT IS IMPERATIVE THAT INVESTIGATION FOR THIS PARTICULAR ISSUE IS CONSIDERED AS THE COLBOLT AND HHR SHARE THE SAME FRAME AND ARE ALMOST IDENTICAL IN SCHEMATIC MAKEUP. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445457January 26, 2012
STEERING, ELECTRICAL SYSTEM
THE STARTER IS MESSED UP, IT WONT IGNITE BACK SO I CAN TURN MY CAR OFF. I WENT TO THE DEALERSHIP AMD THEY DID NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445518January 26, 2012
STEERING
WHILE GOING UP A CURVED ENTRANCE RAMP AT 20 MPH THE ELECTRIC POWER STEERING MOTOR SHUT DOWN. IF I HAD BEEN GOING ANY FASTER I FEEL I WOULD HAVE NOT BEEN ABLE TO CONTROL THE VEHICLE. THE POWER STEERING MOTOR HAS SHUT DOWN TWO MORE TIMES SINCE THE FIRST INCIDENT. THE POWER STEERING RESUMES WORKING AFTER THE ENGINE IS SHUT OFF FOR APPROXIMATELY 10 MINUTES AND THEN RESTARTING THE CAR. THE FAILURE HAS HAPPENED ALL THREE TIMES ON A LONG CURVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445030January 24, 2012
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY COULD NOT BE REMOVED FROM THE IGNITION. ON A LATER DATE, THE KEY COULD NOT BE TURNED IN ORDER TO START THE ENGINE. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THE MECHANIC FOUND THAT THE TUMBLERS FAILED IN THE IGNITION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE IS 53,000. UPDATED 02/15/12*LJ UPDATED 02/22/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444851January 23, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE WAS PARKED, BUT HE WAS UNABLE TO SHUT OFF THE IGNITION OR REMOVE THE KEY. THE CONTACT REMOVED THE FUEL FUSES AND DISCONNECTED THE BATTERY TO SHUT THE VEHICLE OFF. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444485January 19, 2012
STEERING
WHILE DRIVING THE POWER STEERING STOPS WORKING THIS MAKES THE TRUCK HARD TO STEER FOR A SMALL WOMEN THIS IS A PROBLEM AND DANGEROUS AND EVEN MORE SHE HAS OUR SMALL CHILD IN THE TRUCK WITH HER. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444044January 17, 2012
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR MP. THE CONTACT WAS DRIVING 35 MPH WHEN THE POWER STEERING FAILED WITH THE ILLUMINATION OF THE POWER STEERING WARNING LIGHT. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO ADVISED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 66,900 AND THE CURRENT MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443942January 16, 2012
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
KEY STUCK IN IGNITION AFTER PARKING. COULD NOT TURN CAR OFF AND COULD NOT REMOVE KEY FROM IGNITION. MORE SPECIFICALLY, PULLED INTO DRIVEWAY, PUT VEHICLE IN PARK AND COULD NOT TURN OFF VEHICLE OR REMOVE KEY FROM IGNITION SWITCH OPENING. THE KEY WAS STUCK IN THE IGNITION AND I COULD NOT PULL IT OUT OF THE IGNITION SWITCH. HAD TO DRIVE THE CAR TO THE DEALERSHIP WHERE THEY REMOVED GAS PUMP FUSE AND CAR STOPPED RUNNING. DEALERSHIP TODAY (1-15-2012) CONFIRMS THERE WAS A FAILURE IN THE IGNITION SWITCH AND IT NEEDS TO BE REPLACED. I HAVE A CHEVY COBALT 2009 WHICH HAS A RECALL ON THE IGNITION SWITCH FOR THIS EXACT PROBLEM. THESE ARE BASICALLY THE SAME KINDS OF CAR AND SO THERE SHOULD ALSO BE A RECALL ON THE HHR IGNITION SWITCH, BUT APPARENTLY THERE IS NOT ONE. DEALERSHIP SAYS THERE IS NO RECALL ON THE HHR IGNITION SWITCH, BUT THERE IS ON THE COBALT IGNITION SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443847January 15, 2012
SUSPENSION, UNKNOWN OR OTHER
IT BEGAN WITH MY KEY GETTING STUCK IN THE IGNITION, WOULD HAVE TO TRY TO PLACE IN PARK MULTIPLE TIMES TO RELEASE THE KEY. FOUND THE PANEL IN THE STEERING COLUMN AND THE RELEASE BUTTON TO REMOVE KEY. NOW THE GEAR SHIFT BUTTON IS STUCK IN THE PRESSED POSITION, MAKING THE CAR VULNERABLE TO COMING OUT OF GEAR. THIS IS EXTREMELY UNSAFE AND COSTLY TO FIX. FROM LISTENING TO SERVICE REPRESENTATIVE AT A FORMER DEALER, THIS IS A COMMON PROBLEM WITH HHR AND COBALTS. ADDITIONAL PERSONAL RESEARCH HAS INDICATED THIS IS A COMMON AND KNOWN ISSUE WITH THE MANUFACTURER. THIS DEFECT IS UNSAFE AND SHOULD BE RECALLED AND FIXED BY THE MANUFACTURER ON THEIR DIME, NOT MINE. IN ADDITION, THE ROTORS KNOCK AND HAVE HAD TO BE REPLACED. I HAD ONE REPLACED UNDER WARRANTY, THEY WOULD NOT REPLACE BOTH FRONT ROTORS. NOW THE OPPOSITE IS KNOCKING AND IS NO LONGER UNDER WARRANTY. THIS IS ALSO A VERY COMMON PROBLEM WITH THE CARS AND NOT SOMETHING THAT SHOULD HAVE TO BE REPLACED ON ANY CAR WITH LESS THAN 50,000 MILES. GM NEEDS TO OWN UP TO THEIR MISTAKES AND MAKE THE NECESSARY RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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