Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10453969April 3, 2012
ELECTRICAL SYSTEM
VEHICLE WOULD NOT TURN OFF WHEN IGNITION KEY WAS TURNED HAD TO REMOVE THE FUSE. TOOK IT TO THE DEALER AND THEY REPLACED THE SWITCH IT WAS COVERED UNDER THE WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453972April 3, 2012
ELECTRICAL SYSTEM
TURNED IGNITION KEY TO TURN OFF WOULD NOT SHUT OFF TOOK THE FUSE OUT TO TURN OFF ENGINE TOOK IT TO THE DEALER THEY REPLACED THE IGNITION SWITCH WARRANTY COVERED THE WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453841April 2, 2012
AIR BAGS, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE VEHICLE DECELERATED TO 40 MPH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE FOR THE FAILURE. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM BUT THE VEHICLE WAS NOT REPAIRED. ON A SEPARATE OCCASION, THE AIR BAGS FAILED TO DEPLOY WHEN THE VEHICLE WAS INVOLVED IN A CRASH. THE VEHICLE WAS DESTROYED. THE FRONT SEAT DRIVER SUSTAINED MINOR INJURIES TO THE RIGHT HAND. IN ADDITION, THE FRONT SEAT PASSENGER AND AND REAR SEAT PASSENGER BOTH SUFFERED MINOR HEAD INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10453475March 29, 2012
AIR BAGS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
LAST JUNE, MY WIFE AND I PURCHASED A BRAND NEW 2011 HHR IN ORDER TO PROVIDE A SAFER, MORE DEPENDABLE VEHICLE FOR OUR TEENAGE DAUGHTERS TO LEARN TO DRIVE AND TO HAVE ENOUGH ROOM TO TAKE OUR DOGS WITH US WHEN WE WANTED TO GO SOMEWHERE AS A FAMILY. IN JANUARY, ON ONE OF THE DAYS WE ACTUALLY HAD SNOW ON THE GROUND, I CAME TO AN INTERSECTION, TRIED TO STOP, COULDN'T, AND SLID THROUGH. A CAR IN THE OPPOSITE DIRECTION MADE A LEFT TURN, NOT REALIZING I COULDN'T STOP, HIT ME ON THE FRONT LEFT SIDE OF THE HHR, TURNING ME 90 DEGREES FROM THE DIRECTION I WAS GOING AND CAUSING OVER $8,000 OF DAMAGE TO THE CAR. THE GOOD NEWS IS THAT NO ONE WAS HURT. WHEN I GOT HOME, THE FIRST THING MY WIFE ASKED WAS, DID I GET TO SEE WHAT MY AIRBAG LOOKED LIKE? I REALIZED MY AIRBAGS NEVER DEPLOYED. WHY? ALSO, WHY DIDN'T THE ANTI-LOCK BRAKES STOP THE CAR, OR AT LEAST SLOW IT DOWN? AFTER REPEATED COMPLAINTS, THE DEALER DID FINALLY GET A REPRESENTATIVE FROM GM TO LOOK INTO IT, PULL THE BLACK BOX AND SEE IF WE HAD A REAL ISSUE. THIS ACCIDENT HAPPENED ON JANUARY 18, AND ON MARCH 9TH, I FINALLY GOT A FORM LETTER FROM ESIS/GM BASICALLY CLAIMING THE CAR PERFORMED AS IT SHOULD. THE LETTER ALSO STATED I SHOULD KEEP THE CAR IN AN UN-REPAIRED CONDITION UNTIL THE DISPUTE IS RESOLVED. A DAY BEFORE I GOT THE LETTER, THE DEALER CALLED TO TELL ME THE REPAIRS ON THE CAR WERE ALMOST DONE. THEY KNEW WE WERE DISPUTING IT AND FIXED THE CAR ANYWAY. GM STATED I WOULD HAVE HAD TO STEP ON THE BRAKES SEVEN SECONDS FROM THE LIGHT IN ORDER TO STOP IN TIME. AT 30 MPH, WHICH IS THE SPEED I WAS TRAVELING AT, I WOULD TRAVEL 616 FEET IN 7 SECONDS, THAT'S TWO FOOTBALL FIELDS. AT THAT DISTANCE THE LIGHT WAS STILL GREEN. I HAVE WRITTEN LOCAL LAWMAKERS, MY CONGRESSMAN, AND THE STATE ATTORNEY GENERAL ON THIS MATTER. THIS CAR NEEDS TO BE RECALLED BECAUSE OF THE FAILURE OF THE BRAKES AND AIRBAGS. THE CONTACT BANGED HIS SHOULDER INTO THE CORNER POST OF THE VEHICLE. UPDATED IVOQ 04/17/12. *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10453357March 28, 2012
ELECTRICAL SYSTEM
OPENED CAR DOOR. SAT IN SEAT. PUT KEY IN IGNITION STARTED CAR. TURNED IGNITION TO OFF TO STOP MOTOR.TURNED KEY TO ON (NOT STARTING MOTOR) ALL ELECTRICAL SYSTEMS DIED. HAD NO ACCESS TO REAR HATCH TO CHECK BATTERY (ELECTRIC LATCH RELEASE). COULD NOT REMOVE KEY FROM IGNITION IN OFF POSITION. FROM WHAT I HAVE BEEN READING ON LINE THIS IS A COMMON KNOWN ISSUE THAT CHEVROLET IS AWARE OF AND HAD ALREADY HAS A REPLACEMENT PART FOR. WENT BACK TO THE CAR ON 03/27/2012 TO REMOVE PERSONAL ITEMS PRIOR TO A TOW TO DEALERSHIP. TRIED STARTING THE CAR. IT STARTED UP OK. DROVE THE CAR TO THE DEALER AND LEFT IT THERE OVER NIGHT FOR EARLY BIRD SERVICE. CALLED THIS MORNING, 03/28/2012 AND WAS TOLD BY THE SERVICE ASSOCIATE THAT THE VEHICLE WOULD NOT START ANS THE ELECTRICAL SYSTEM WAS DEAD WHEN THEY WENT TO MOVE IT. SERVICE DEPARTMENT CALLED ME AY 3PM TO LET ME KNOW THAT MY ASSESSMENT OF THE BAD IGNITION CYLINDER WAS CORRECT AND WHAT THE CHARGES WOULD BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452905March 25, 2012
POWER TRAIN, ELECTRICAL SYSTEM
LAST NIGHT OUR 2009 HHR WOULD NOT TURN OFF, AND THE KEY WAS STUCK IN THE IGNITION. AFTER LOOKING AT ALL THE CORRESPONDENCE ONLINE RELATED TO THIS PROBLEM, WE TRIED EVERYTHING TO SHUT THE CAR OFF. WE ATTEMPTED TO DEPRESS THE SOLENOID SWITCH BEHIND THE SQUARE COVERING IN THE BOTTOM OF THE STEERING COLUMN, DISCONNECTED THE BATTERY, AND ENDED UP PULLING THE FUEL FUSE. WE WERE IN A HOSPITAL GARAGE, AND PLACED IN A COMPROMISING POSITION WITH THEFT, AND NOT KNOWING IF THE CAR WAS ACTUALLY ENGAGED IN "PARK." IT WAS SATURDAY NIGHT, AND OF COURSE, IT WILL BE LOOKED AT BY THE CHEVY DEALER MONDAY MORNING. I TRULY HOPE THIS WILL BE COVERED BY A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452742March 23, 2012
STEERING
THIS VEHICLE HAS BEEN HAVING POWER STEERING ISSUES FOR MONTHS. MY WIFE HAS BEEN DRIVING THE CAR AND JUST RECENTLY MAD ME AWARE OF IT. I CONTACTED A LOCAL CHEVY DEALER AND WAS INFORMED THAT THERE WAS NO KNOWN PROBLEMS WITH THE POWER STEERING ON THESE CARS BUT REQUESTED I SUPPLY A VIN # AND HE WOULD CHECK FURTHER. A LOCAL REPAIR SHOP LOOKED AT THE POWER STEERING BUT HAD NO IDEA HOW TO BEGIN TO FIX IT. I SEE BY CHECK ONLINE THAT THERE HAS BEEN SEVERAL REPORTED PROBLEMS WITH POWER STEERING MOTORS ON THE HHR. WOULD LIKE TO KNOW HOW OR IF THIS IS BEING ADDRESSED BY G.M.? IS THE NTSB INVOLVED IN THIS AT ALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452778March 23, 2012
STEERING
THE POWER STEERING FAILS. THERE IS NO WARNING AND IT HAPPENS AT ANY SPEED AND ANY DRIVING SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452375March 20, 2012
ELECTRICAL SYSTEM:IGNITION:SWITCH
I PULLED MY CHEVY HHR, 2009 INTO MY DRIVEWAY, AND THE CAR WOULD NOT TURN OFF. THE KEY WAS STUCK IN THE IGNITION WHILE IT WAS STILL RUNNING. I HAD TO POP MY CLUTCH (MANUAL TRANSMISSION) TO GET MY CAR TO STOP RUNNING. I TURNED EVERYTHING THAT I COULD OFF, TRIED TO LOCK THE DOORS, HOWEVER THE DRIVER'S SIDE WOULD NOT LOCK. HAD IT TOWED TO THE GARAGE THE NEXT MORNING...THEY REPLACED THE IGNITION SWITCH, CHARGED ME $300.00 PLUS, AND SAID CHEVY MAY NOT COVER IT. (MILEAGE 63,000 MLS) *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452429March 20, 2012
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT MERGED ONTO THE SHOULDER AND TURNED THE ENGINE OFF. ONCE RESTARTED, THE POWER STEERING ASSIST INDEPENDENTLY RESET. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452162March 19, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE PARKED THE CONTACT ATTEMPTED TURN THE KEY IN THE IGNITION TO SHUT THE VEHICLE OFF BUT TO NO AVAIL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE CONTACT DISCONNECTED THE BATTERY CABLE IN ORDER TO SHUT THE VEHICLE OFF. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452209March 19, 2012
ELECTRICAL SYSTEM
THE KEY IS STUCK IN THE IGNITION. THE RELEASE BUTTON UNDER THE STEERING WHEEL DOES NOT RELEASE THE KEYS. FUSES WERE TAKEN OUT AND THE NEGATIVE BATTERY CABLE WAS DISCONNECTED TO SHUT OFF THE CAR. THE DEALER ADVISED THAT THIS IS A COMMON PROBLEM AND THE IGNITION LOCK CYLINDER NEEDS TO BE REPLACED. THE DEALER ADVISED THAT REPAIR WOULD NOT BE COVERED AS THE VEHICLE IS WELL OUTSIDE OF THE 36,000 MILE WARRANTY. THE MANUFACTURER WAS NOTIFIED AND ALSO ADVISED THAT THE REPAIR WOULD NOT BE COVERED. THE VEHICLE HAS NOT BEEN REPAIRED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452252March 19, 2012
ELECTRICAL SYSTEM, AIR BAGS
2009 CHEVY HHR - KEY STUCK IN IGNITION WITH ENGINE RUNNING. HAD TO PULL NEGATIVE BATTERY CABLE AND IGNITION FUSE TO SHUT CAR OFF. CALLED DEALER AND THEY TOLD ME TO BRING IT IN. RECONNECTED BATTERY CABLE AND REPLACED FUSE AND CAR STARTED UP SO I COULD DRIVE TO DEALER. CHEVY DEALER STATED IGNITION LOCK SYL BINDING, REMOVED AND REPLACED CYL. I HAD TO PAY $300+ TO HAVE THIS FIXED AND SINCE THIS IS A KNOWN ISSUE WITH HHR'S, I FEEL GM SHOULD DEFINITELY DO A RECALL AS THIS IS A SERIOUS SAFETY ISSUE. ALSO THE SERVICE AIR BAG LIGHT COMES ON RANDOMLY AND CAN STAY ON THE ENTIRE TRIP OR GO BACK OUT IN A FEW MINUTES,ONLY TO COME BACK ON A FEW MINUTES LATER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451888March 16, 2012
STEERING
HHR 2007 121,000 MI WARNING LIGHT POWER STEERING ASSIT FAILURE. LAMP INDICATOR LITE VEHICLE BECAME DIFFICULT TO STEER, WAS ABLE TO GET TO DESTINATION. IMMEDIATELY CHECKED INTERNET CHEV 2007 HHR POWER STEERING FOUND 72 COMPLAINTS. I READ IF YOU RESTART CAR IT RESETS AND WORKS FOR AWHILE. SO IS IT BROKE OR IS IT THE COMPUTER? RESET IT SEEMS TO WORK SO HOW IS IT BROKE? OR IS IT BREAKING SLOWLY? I SEEN WHERE PEOPLE ARE REPLACING MOTOR 300 DOLLARS... COBALT SAME THING ... IS THERE CLASS ACTION SUIT BEING FILED? THIS FAULTY EQUIPMENT THEN OUR FAULT AND WE PAY? CHEVOLET I HOPE YOUR TAKING NOTE OF YOUR CLIENTS CONCERNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451972March 16, 2012
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT WAS UNABLE TO TURN THE KEY IN THE IGNITION. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE IGNITION HOUSING AND IGNITION SWITCH HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. UPDATED 04/19/12*LJ THE CONSUMER STATED THE REPAIRS COST $450. UPDATED 04/25/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451774March 15, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 55 MPH AND LIGHTLY DEPRESSING THE BRAKES, THE BRAKES DID NOT RESPOND. THE VEHICLE WOULD NOT STOP AND THE CONTACT STEERED THE VEHICLE ONTO GRASS AND CONTINUED TO DEPRESS THE BRAKES, BUT TO NO AVAIL. THE VEHICLE DID NOT COME TO A STOP UNTIL CRASHING INTO A TREE. THE CONTACT SUSTAINED A FRACTURED ANKLE AND THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGES WERE 44,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10451533March 13, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED. THE ENGINE COULD NOT BE TURNED OFF AND THE KEY WOULD NOT EJECT FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE IGNITION TUMBLER. THE DEALER INFORMED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451083March 11, 2012
SEAT BELTS
REAR PASSENGER SEATBELT WOULD NOT UNLOCK TO EXTEND FOR USE. THIS SEATBELT HAD BEEN USED ABOUT 10 MINUTES PRIOR TO IT LOCKING UP WHEN TRYING TO PULL IT OUT FOR USE. IT WOULD NOT PULL OUT. *TR *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451111March 11, 2012
STEERING
WHILE DRIVING APX. 25MPH THE WARNING "DING SOUND" CAME ON & THE DISPLAY READ "POWER STEERING". BY PUTTING THE CAR IN NEUTRAL AND TURNING THE KEY OFF & TURNING IT BACK ON & PUTTING IN DRIVE, IT TEMPORARILY REMEDIES THE PROBLEM BUT NOT FOR LONG. SOMETIMES THIS HAS TO BE DONE 15-20 TIMES. THIS IS DRIVING IN TOWN OR INTERSTATE, IT MAKES NO DIFFERENCE. WE PURCHASED THE CAR IN JULY 30, 2011 WITH 45K MILES ON IT. EIGHT MONTHS LATER, WE STARTED HAVING THIS PROBLEM. I'VE SEEN MANY FORUMS WITH THE SAME COMPLAINT AND FEEL THAT THERE DEFINITELY NEEDS TO BE A RECALL ON THIS MODEL. THIS IS DANGEROUS AND SOUNDS LIKE A MALFUNCTION FROM THE MANUFACTURER AND THEY SHOULD STEP UP AND RECALL. THIS NEEDS TO BE INVESTIGATED IMMEDIATELY! *TR *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450879March 9, 2012
STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE POWER STEERING WARNING LIGHT WAS ILLUMINATED WHENEVER THE FAILURE RECURRED. THE CONTACT WOULD TURN THE VEHICLE OFF AND ONCE RESTARTED, THE POWER STEERING ASSIST WOULD RESET INDEPENDENTLY. THE FAILURE WOULD RECUR WITHIN MINUTES. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE ELECTRONIC POWER ASSIST NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 87,000. ..UPDATED 04/16/12 *BF UPDATED 04/25/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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