Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10450860March 9, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION AND THE VEHICLE COULD NOT BE STARTED. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER AND WAS TOLD THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE DEALER STATED THAT IF THE HOUSING WAS DAMAGED, THAT WOULD ALSO HAVE TO BE REPLACED AND THE KEYS WOULD HAVE TO BE REPROGRAMMED. THE FRONT WHEELS ON THE VEHICLE HAD ALSO SEIZED ABNORMALLY. THE FAILURE AND THE CURRENT MILEAGES WERE 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450736March 8, 2012
ELECTRONIC STABILITY CONTROL (ESC)
WE WERE DRIVING OUR HHR ON A CLEAR SUNNY DAY AND THE ECS CAME ON AND OFF CAUSING THE VEHICLE TO SHAKE AND BECOME UNCONTROLLABLE UNTIL WE PULLED OFF THE ROAD AND SHUT THE HHR OFF AND TURNED IT BACK ON, THIS WAS THE FIRST INDECENT. WE TOOK THE HHR TO THE DEALER AND THEY REPROGRAMMED THE COMPUTER, THIS WORKED FOR ALMOST A YEAR BEFORE IT STARTED DOING THIS AGAIN. WE HAVE ONCE AGAIN TOOK IT TO THE DEALER AND HAVE BEEN TOLD THERE IS NOTHING WRONG WITH THE HHR, I ASKED THEM WHAT TO DO BECAUSE THE HHR IS UNSAFE WHEN THE ECS FAILS BECAUSE YOU HAVE NO CONTROL OVER THE VEHICLE, AND THEY TOLD ME THEY HAVE NO ANSWERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450630March 7, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHEN INSERTING THE KEY IN THE IGNITION, IT WOULD NOT TURN. THE VEHICLE WAS LATER TOWED TO THE DEALER WHERE THEY ADVISED HER THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450633March 7, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HANDLE FRACTURED FROM THE INTERIOR OF THE VEHICLE AND THE CONTACT WAS UNABLE TO OPEN THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE ENTIRE DOOR PANEL WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450697March 7, 2012
STEERING
AS I WAS DRIVING ON THE INTERSTATE I HEARD A DOUBLE CHIME AND LOOKED AT MY CONSOLE AND NOTICED THE POWER STEERING WARNING HAD COME ON. AT THAT TIME I NOTICED STEERING HAD BECOME VERY STIFF. AFTER SHUTTING THE VEHICLE OFF AND RESTARTING IT I FOUND IT TO BE WORKING FINE AGAIN, NO WARNING LIGHTS, NO ISSUES TURNING THE WHEEL. APPROXIMATELY 20 MILES LATER, COMING OFF THE INTERSTATE, THE SAME WARNING RETURNED AND POWER WAS IMMEDIATELY LOST IN STEERING. UPON LEAVING WORK TO TAKE THE CAR TO THE DEALERSHIP, TWO HOURS LATER, THE CAR WAS RUNNING AS IT DID PRIOR TO THE POWER LOSS. THIS IS A SAFETY CONCERN. IF I HAD NOT BEEN A STRAIGHT AWAY BOTH TIMES I COULD HAVE HAD CAUSED AN ACCIDENT OR BEEN IN AN ACCIDENT MYSELF. THIS IS UNACCEPTABLE. I HAVE HAD MY VEHICLE FOR MORE THAN FIVE YEARS AND HAVE HAD NEARLY NO PROBLEMS WITH IT UNTIL RECENTLY. I AM AN ACTIVE DUTY MEMBER AND AM CONCERNED ABOUT THE SAFETY OF THOSE AROUND ME WHO DRIVE THIS MAKE AND MODEL OF A VEHICLE AND HAVE THE SAME PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450187March 4, 2012
SERVICE BRAKES, HYDRAULIC
I BOUGHT MY HHR IN APRIL 1006. THE CAR HAD APPROXIMATELY 5,000 MILES WHEN I PURCHASED THE VEHICLE. THAT FALL, IN SEPTEMBER 2006, THE BRAKES BEGAN TO SHUDDER EVERY TIME I APPLIED THEM. I TOOK THE VEHICLE TO MY MECHANIC AND HE SAID THE ROTORS NEEDED TO BE GROUND AND TURNED. HE DID THIS AND THE VEHICLE WAS FINE UNTIL THE NEXT SUMMER (2007) WHEN IT BEGAN TO SHUDDER AGAIN. I TOOK THE VEHICLE IN AND HAD THE BRAKES CHECKED. THIS TIME I HAD TO HAVE BOTH THE PADS AND THE ROTORS REPLACED. IN FALL 2008, HE VEHICLE BEGAN TO SHUDDER AGAIN. I TOOK THE CAR IN AND THE ROTORS ONE AGAIN NEEDED TO BE GROUND AND TURNED AND ONE SHOCK WAS LEAKING. I STOPPED DRIVING THE CAR EVERY DAY AND ALTERNATELY DROVE MY PICKUP AND THE BRAKES LASTED BEYOND THE ONE YEAR MARK. HOWEVER, IN 2010, THE BRAKES BEGAN TO SHUDDER AGAIN AND I HAD TO TAKE THE CAR IN AND HAVE THE ROTORS GROUND AND TURNED AGAIN. IT IS NOW MARCH 2012 AND HE BRAKES ARE BAD AGAIN. I DO NOT DRIVE THE CAR IN THE SUMMER BECAUSE THE WARM WEATHER SEEMS TO MAKE THE PROBLEM WORSE. ALSO, BECAUSE OF THE BRAKE ISSUE, I HAVE HAD TO PUT TWO NEW SETS OF TIRES ON THE VEHICLE DUE TO ABNORMAL WEAR. I WOULD LIKE TO ADD THAT I DO NOT SPEED AND DO NOT BRAKE QUICKLY OR RIDE THE BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450188March 4, 2012
ELECTRICAL SYSTEM, STEERING
THE KEY WILL NOT COME OUT OF THE IGNITION AT TIMES. I TAKE THE VEHICLE OUT OF DRIVE AND PUT IT IN PARK SEVERAL TIMES AND DO THE SAME WITH THE BRAKES BEFORE THE KEY WILL COME OUT. MY MECHANIC HAS SAID THAT IT IS A BRAKE ISSUE AND NOT THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450134March 3, 2012
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, AIR BAGS
7/10 - CENTER CONSOLE LIGHTS INOP. DEALER REPLACED INTERNALLY SHORTED RELAY. WARRANTY 11/10 - ENGINE WOULD NOT CRANK/SERVICE AIRBAG & POWER STEERING MSG ON DIC. DEALER TOWED IN, REPLACED STARTER AND FOUND LOSS OF COMM W/ BCM DUE TO INTERNAL SHORT. DEALER REPLACED BCM. WARRANTY 12/10 - ENGINE TURNS OVER WONT START. DEALER TOWED IN, FOUND POWER TRAIN RELAY OPEN. REPLACED RELAY. WARRANTY 4/11 - SERVICE AIRBAG LIGHT. DEALER FOUND OPEN CIRCUIT AT PASSENGER FRONT AIRBAG. RECONNECTOR CONNECTOR ADDED DIELECTRICAL GREASE. STABILITRACK LIGHT DOES NOT COME ON (EVER). WAS TOLD SYSTEM IS OKAY, SOME MODELS DON'T HAVE WARNING LIGHTS. (GO FIGURE, WILL NOT RETURN TO THAT DEALER) WARRANTY 2/12 - SERVICE AIRBAG LIGHT. COMES ON AND GOES OUT 3 - 4 TIMES DURING FIRST 15 MINUTES OF DRIVING FIRST TRIP OF THE DAY. HAPPENS 90% OF THE TIME. IF I CAN FIND A DEALER I CAN TRUST I WILL HAVE THEM CHECK THIS AND THE STABILITRACK PROBLEM. MILEAGE IS NOW 63,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450030March 2, 2012
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION AND THE VEHICLE COULD NOT BE TURNED OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE FUSES WOULD NEED TO BE DISCONNECTED IN ORDER TO TURN THE VEHICLE OFF. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 60,000. UPDATED 04/11/12*LJ THE CONSUMER STATED THE IGNITION SWITCH WAS REPLACED. UPDATED 04/23/12. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450119March 2, 2012
STEERING
POWER STEERING WENT OUT. AFTER SEVERAL MILES I STOPPED AND RESTARTED THE CAR AND POWER STEERING CAME BACK AND THIS OCCURRED SEVERAL TIME IN THE NEXT FEW HOURS AND DAYS. TOOK CAR IN FOR SERVICE ... NEEDED A NEW POWER STEERING MOTOR INSTALLED FOR $350.00. CHEVY COBALT RECALLED AND 1.5 MILLION OTHER CARS RECALLED AND THE HHR WAS NOT ... SAME POWER STEERING MOTOR ... RECALLED HHR IN CANADA ... NOT USA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449774February 29, 2012
ELECTRICAL SYSTEM
UNABLE TO TURN ENGINE OFF AND REMOVE THE KEY. THE KEY IS STUCK IN THE RUNNING POSITION AND WILL NOT MOVE. HAD TO REMOVE FUEL PUMP FUSE AND DISCONNECT BATTERY TO TURN OFF ENGINE AND LIGHTS. THIS HAS HAPPENED TWICE, HAD TO HAVE IT TOWED AND PAY FOR REPAIR THE FIRST TIME AND WAITING FOR TOW TRUCK TO COME GET IT THE SECOND TIME IN LESS THAN A YEAR, WHICH I'M SURE I'LL HAVE TO PAY FOR AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449624February 28, 2012
AIR BAGS
THE AIRBAG LIGHT KEEPS COMING ON AND IT SAYS "SERVICE AIRBAG". IS THERE A RECALL ON THE AIRBAGS FOR THE 2009 HHR? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449647February 28, 2012
ELECTRONIC STABILITY CONTROL (ESC)
MY 2009 HHR HAS SEVERAL TIMES SHOWN A ESC SERVICE LIGHT. ALSO, THERE IS A CONSTANT ROAR AND ALTERNATING ROAR FROM THE FRONT SUSPENSION, NOT SURE WHAT IT IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449425February 27, 2012
ELECTRICAL SYSTEM, STEERING
I HAVE A 2006 CHEVY HHR WITH 44,000 MILES. WHILE DRIVING THE POWER STEERING LIGHT CAME ON THE DASH, THEN THE POWER STEERING WENT OUT, ALMOST CAUSING ME TO LOOSE CONTROL OF THE CAR IN A CURVE. I AM A 65 YEAR OLD FEMALE, I DO NOT HAVE THE STRENGTH IN MY ARMS TO MANEUVER A VEHICLE THAT LOOSES POWER STEERING UNEXPECTEDLY. I MADE IT HOME AND DID A SEARCH ON THE INTERNET FOR A RECALL, I FOUND WHERE GM RECALLED 1.3 MILLION COBALTS WITH THE SAME ELECTRIC MOTOR AS THE HHR, HOWEVER, THERE IS NO RECALL FOR THE HHR. GM IS WELL AWARE OF THE PROBLEM. HHR OWNERS ARE ALL OVER THE INTERNET COMPLAINING ABOUT THIS POWER STEERING PROBLEM. I AM TOLD THAT IT COULD COST OVER $2000.00 TO FIX THIS PROBLEM.I AM A SENIOR CITIZEN WITH A LIMITED INCOME, I CAN'T AFFORD TO PAY TO HAVE THE CAR FIXED OR TO PURCHASE A NEW VEHICLE. I READ ON THE INTERNET THAT SEVERAL PEOPLE HAVE ALREADY BEEN HURT DUE TO THIS DEFECT. THIS IS A VERY SERIOUS SAFETY PROBLEM THAT NEEDS TO BE ADDRESSES BY GM AND FIXED AS SOON AS POSSIBLE, BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449046February 23, 2012
STEERING, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE STEERING WHEEL WOULD BECOME DIFFICULT TO TURN AND THE KEY WOULD BECOME LODGED IN THE IGNITION. THE DEALER REPAIRED THE FAILURE BY REPLACING THE IGNITION SWITCH AND THE POWER STEERING PUMP. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449121February 23, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE PARKED, THE CONTACT ATTEMPTED TO OPEN THE FRONT DRIVER'S SIDE WHEN THE INTERIOR DOOR HANDLE FRACTURED. THE CONTACT WAS ABLE TO OPEN THE DOOR BY USING THE EXTERIOR DOOR HANDLE AFTER OPENING THE WINDOW. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIANS ADVISED THE CONTACT THAT THE DOOR PANEL WOULD HAVE TO BE REPLACED. THE FAILURE RECURRED AFTER THE REPAIR. THE VEHICLE WAS REPAIRED A SECOND TIME. THE APPROXIMATE FAILURE MILEAGE WAS 39,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448416February 18, 2012
STRUCTURE
WATER LEAKS IN DRIVER AND PASSANGER FLOORS. MOLD IN CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448058February 15, 2012
SEAT BELTS, AIR BAGS
I WAS RECENTLY IN A FRONT END COLLISSION WITH A CHEVY HHR LT 2007 WHERE MY AIR BAGS DEPLOYED. DUE TO THE AIRBAGS BEING DEPLOYED MY SEATBELTS LOCKED TO PREVENT ME FROM HITTING THE STEERING WHEEL AND WINDOW. HOWEVER MY PASSANGER SEATBELT ( NO ONE WAS IN THE PASSANGER SEAT)LOCKED AND DUE TO THE PRESSURE OF THE LOCK/COMBUSTION CHAMBER THE PLASTIC COVER OF THE SEAT BELT BECAME PROJECTILE IN THE CAR AND HITTING MY RIGHT ARM CAUSING ABRASIONS AND BURN MARKS. I NOW HAVE A PERMINATE SCAR DUE TO THE FORCE OF IMPACT FROM THE SEATBELT COVER. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10447925February 14, 2012
STEERING
THE POWER STEERING FAILED WHILE DRIVING. THE POWER STEERING WARNING MESSAGE SHOWED. THIS HAS HAPPENED SEVERAL TIMES. WHEN YOU TURN THE CAR OFF AND ON IT RESETS. THE RESET MAY LAST FOR MINUTES OR DAYS. I RESEARCHED ONLINE AND THERE ARE UNLIMITED STORIES WITH THE SAME ISSUE. THE CHEVY COBALTS POWER STEERING MOTOR HAS BEEN RECALLED. THE HHR USES THE SAME PART AS THE COBALT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447385February 10, 2012
STEERING, SUSPENSION, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING 35 MPH THE STEERING WHEEL BEGAN PULLING TO THE LEFT. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO CORRECT THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50 AND THE CURRENT MILEAGE WAS 17,000. UPDATED 03/14/12 *BF THE CONSUMER STATED AFTER TEST DRIVING THE VEHICLE, HE REPORTED TO THE SALESPERSON, THAT THE VEHICLE PULLED TO THE LEFT AND SOMETHING WAS WRONG WITH THE STEERING. THE CONSUMER WAS INFORMED THE PROBLEM HAD BEEN FOUND AND CORRECTED. THE DEALER ASKED THE CONSUMER TO DRIVE THE VEHICLE ABOUT 1000 MILES. WHEN THE CONSUMER RETURNED THE VEHICLE TO THE DEALER, THEY FOUND THE ALIGNMENT WAS OUT OF SPECIFICATION. THE REPAIR WAS MADE. HOWEVER, THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS. THE VEHICLE HAD TO BE ALIGNED SEVERAL TIMES. ALSO, THE LEFT FRONT TIRE SENSOR WAS NOT READING THE TIRE PRESSURE AND THERE WAS A NOISE COMING FROM THE GEAR SHIFT OR AXLE. THE DEALER WAS UNABLE TO DETECT A NOISE. UPDATED 04/10/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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