Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10439829December 13, 2011
ELECTRICAL SYSTEM
THE HHR WON'T START. CAME OUT FROM WORK AND THE KEY WON'T TURN IN THE IGNITION AND THE STEERING WHEEL IS LOCKED. EVERYTHING IS LOCKED UP.......I CAN'T GET THE CAR TO START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439436December 12, 2011
STEERING
THE ELECTRIC STEERING WILL SHUT DOWN AND THE MESSAGE CENTER ON THE DASH WILL SHOW "POWER STEERING" AND THE VEHICLE BECOMES VERY HARD TO STEER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439658December 12, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT INSERTED THE KEY INTO THE IGNITION HOWEVER, HE WAS UNABLE TO TURN THE KEY TO POWER THE VEHICLE ON. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO REPLACED THE IGNITION SWITCH. THE CURRENT AND THE FAILURE MILEAGES WERE 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438958December 8, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
MY 2010 HHR HAS EXPERIENCED AN IGNITION ISSUE AS WELL. I CANNOT GET THE KEY TO TURN BACK TO THE OFF POSITION. I GOT HOME FROM WORK AT MIDNIGHT, PUT THE CAR IN PARK AND WHEN I TRIED TO SHUT THE CAR OFF IT WOULD NOT TURN BACK. THE ONLY OPTION I HAD WAS TO PULL THE ECM FUSE AND DISCONNECT THE BATTERY (OR LET IT RUN OUT OF GAS). THE GEAR SHIFTER WILL ALLOW ME TO SHIFT BETWEEN ALL GEARS BUT IT WON'T TURN OFF. ALL THE ELECTRICAL STAY ON, I HAVE ONLY OWNED THIS CAR FOR 3 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438827December 7, 2011
STEERING
THE POWER STEERING ON MY 2007 CHEVROLET HHR CONSISTENTLY GOES OUT, EVERY TIME I DRIVE. I HAVE TO TURN MY CAR OFF THEN RESTART IT, TO GET THE POWER STEERING TO KICK BACK IN, BUT THEN IT USUALLY JUST GOES OUT AMOUNT 5 MINS LATER. I'VE BEEN WAITING FOR CHEVROLET TO ISSUE A RECALL LIKE THEY DID FOR THE COBALT, BUT NOTHING HAS HAPPENED SO FAR. I'VE SEEN IN VARIOUS ONLINE FORUMS THAT OTHER HHR OWNERS ARE HAVING THE SAME PROBLEM. IT'S EXTREMELY INFURIATING!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438863December 7, 2011
AIR BAGS, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE BRAKES WAS DEPRESSED AND THE PEDAL WENT TO THE FLOORBOARD ABNORMALLY. THE FAILURE CAUSED THE DRIVER TO CRASH INTO ANOTHER VEHICLE FROM THE REAR. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY AND THE DRIVER WAS INJURED. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND DEEMED AS DESTROYED. THE POLICE STATED THAT THE AIR BAGS SHOULD HAVE DEPLOYED AND THE INSURANCE COMPANY PLANNED TO INSPECT THE VEHICLE. THE FAILURE AND THE CURRENT MILEAGE WAS 106,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10438541December 5, 2011
ELECTRICAL SYSTEM:IGNITION
IGNITION PROBLEMS AFTER STARTING AND CUTTING OFF THE CAR SEVERAL TIMES DECEMBER 4, 2011, I STOPPED BY THE GROCERY STORE, REACHED UP TO CUT THE IGNITION OFF AND THE KEY WOULD ONLY MOVE ABOUT 1/4" FORWARD, NOT CAUSING THE CAR TRY TO CRANK, AS IT NORMALLY WOULD, AND NOT TURNING BACKWARDS, AS IF CUTTING THE CAR OFF, AT ALL. I TRIED GOING THE GEARS, WORKING THE KEY IN EACH GEAR, CUTTING THE WHEELS, AGAIN WORKING THE KEY AS I TURNED THE WHEEL, ALL OF WHICH TO NO AVAIL. AS IT HAPPENED ON A SUNDAY, THERE WERE NO DEALERSHIPS OR SHOPS OPEN IN THE AREA, I HAD TO LET MY CAR SIT AND RUN FOR SEVERAL HOURS UNTIL I COULD GET A MECHANIC FRIEND OVER TO LOOK AT THE CAR. HE WAS UNABLE TO GET THE IGNITION TO CUT OFF OR TO GET THE KEY TO MOVE AT ALL, SO HE TOOK THE HOUSING OFF AND FOUND A WIRING HARNESS THAT COULD BE UNPLUGGED TO CUT THE IGNITION OFF THEREFORE ENABLING THE CAR TO CUT OFF. WE ALSO DISCOVERED THAT THIS CAN BE USED TO RETURN THE CAR TO RUNNING IN AN EMERGENCY, IF YOU PLUG IT BACK IN AND TURN THE KEY SLIGHTLY AS IF STARTING THE CAR, AS THIS IS THE ONLY DIRECTION THE KEY WILL TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438027December 1, 2011
STEERING
I WAS LEAVING FROM A STORE MADE 2 TURNS THEN THE DISPLAY READ POWER STEERING -WHEN I GOT READY TO MAKE THE THIRD TURN I FELT THE STEERING WHEEL LOCK UP AND AS I TRIED TO TURN IT I HAD TO USE ALL MY STRENGTH TO MAKE THE TURN-THIS COULD BE POTENTIAL CAUSE AN ACCIDENT AND WHY DOES IT NOT GIVE YOU A WARNING-I READ WHERE PEOPLE ARE JUST TURNING THE VEHICLE OFF THEN ON TO GET IT TO WORK RIGHT BUT THIS SHOULD BE FIXED BY THE MANUFACTURE BEFORE SOMEONE IS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437658November 29, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE PEDAL ASSEMBLY: AT THE UPPER BRAKE PEDAL, AT THE CROSS TUBE THERE WAS A DEFECTIVE WELD, ONLY WELDED ON ONE SIDE AND THE WELD DID NOT ADHERE TO CROSS BAR. THE WELD DID NOT PENETRATE METAL, CAUSING THE PEDAL TO SLIDE TO THE LEFT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437687November 29, 2011
STEERING:ELECTRIC POWER ASSIST SYSTEM, STEERING
GOING 35 TO 45 MPH IN A STRAIGHT LINE ON A COLD NIGHT WITH THE HEATER ON. A MESSAGE SHOWING "POWER STEERING" ON THE DRIVER INFORMATION CENTER. WITH EVERY RESTART THE POWER STEERING WOULD WORK FOR A TIME AND THEN SHUT DOWN AGAIN AFTER A SHORT TIME. DEALER DIAGNOSED AS A FAILED ELECTRIC POWER STEERING ASSIST MOTOR. WE PAID $335.38 TO REPLACE THIS COMPONENT. THIS VEHICLE HAS THE SAME FRAME, POWER TRAIN, AND OTHER MAJOR COMPONENTS AS THE CHEVROLET COBALT AND PONTIAC G5 WITH THE BODY BEING THE MAIN DIFFERENCE IN THESE VEHICLES. CHEVROLET COBALT AND PONTIAC G5 RECALL INFORMATION: MAKE: CHEVROLET MODEL: COBALT MODEL YEAR: 2009 MANUFACTURER: GENERAL MOTORS CORP. MFR'S REPORT DATE: MAR 01, 2010 NHTSA CAMPAIGN ID NUMBER: 10V073000 NHTSA ACTION NUMBER: PE10005 COMPONENT: STEERING:ELECTRIC POWER ASSIST SYSTEM *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437437November 28, 2011
STEERING
WHILE COMING TO A STOP TO MAKE EITHER A RIGHT HAND OR LEFT HAND TURN, I HAD THE POWER STEERING STOP WORKING, AND A POWER STEERING MESSAGE ILLUMINATE ON MY DASHBOARD MESSAGE CENTER. THIS HAPPENED 4 SEPARATE TIMES WITHIN A 3 HOUR PERIOD, WHILE USING MY VEHICLE TO MAKE DELIVERIES FOR A LOCAL COMPANY. IN EACH INSTANCE, I WAS ABLE TO PUT VEHICLE IN PARK, SHUT OFF THE ENGINE, WAIT A COUPLE OF SECONDS, RESTART THE ENGINE, AND THE POWER STEERING WOULD WORK FOR A SHORT TIME. GM HAS REDUCED PRICE ON THE DEFECTIVE PART IN THE US, BUT, STILL NO RECALL ON THE PROBLEM IN THE US. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437415November 27, 2011
STEERING
TWO DAYS AGO, WHILE DRIVING 25 MPH IN MY PARENTS' RESIDENTIAL DEVELOPMENT, I RECEIVED A "POWER STEERING" ALERT ON MY INFORMATION BAR AND IMMEDIATELY LOST CONTROL OF MY STEERING. I WAS IN THE PROCESS OF MAKING A LEFT TURN AND LUCKILY THERE WAS NO ONE ELSE ON THE STREET AT THE TIME OR I SURELY WOULD HAVE HIT THEM RATHER THAN JUST DRIVING ONTO THE CURB BEFORE COMING TO A STOP. IT WAS EXTREMELY HARD TO TURN THE STEERING WHEEL IN ANY EITHER DIRECTION. I WAS ABLE TO REGAIN CONTROL ONLY AFTER TURNING THE IGNITION OFF AND RESTARTING. AFTER THE VISIT WITH MY PARENTS, THE POWER STEERING WENT OUT THREE TIMES IN A TWELVE MILE DRIVE HOME. IN TWO DAYS THIS HAS NOW HAPPENED SIX TIMES WITHOUT RHYME OR REASON AT VARYING SPEEDS AND AT DIFFERENT LENGTHS OF DRIVE TIME. I FIRST DISCOVERED THE PROBLEM ON FRIDAY NIGHT AND IMMEDIATELY BEGAN TO RESEARCH THE PROBLEM ON THE INTERNET. I DISCOVERED THAT THE CHEVY COBALT AND CHEVY HHR FROM YEARS 2006-2010 SHARE THE SAME STEERING MOTOR (NOT A PUMP WITH FLUID) AND THEY ARE A KNOWN PROBLEM. APPARENTLY THERE HAS BEEN A RECALL FOR THE COBALT BUT NOT THE HHR? THERE WAS TALK OF A RECALL IN CANADA FOR THE HHR BUT NOT IN THE USA? I DON'T UNDERSTAND WHY WHEN THIS IS A VERY SERIOUS SAFETY CONCERN. I CONTACTED MY DEALERSHIP EARLY ON SATURDAY MORNING. I TOLD HIM WHAT WAS HAPPENING AND HE SAID THAT "THE SERIAL NUMBER ON MY PARTICULAR VEHICLE WAS NOT ELIGIBLE FOR PART REPLACEMENT COVERAGE". HOW ARE SOME COVERED AND NOT OTHERS? I CANNOT DRIVE THE CAR WITHOUT FEAR OF AGAIN LOSING CONTROL IN THE MIDDLE OF A TURN, BUT THIS TIME CAUSING A SERIOUS ACCIDENT. THIS NEEDS TO BE INVESTIGATED IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437385November 27, 2011
STEERING, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
AFTER DRIVING FOR MORE THAN 10-30 MIN, AT ANY SPEED BUT USUALLY AT OR ABOVE 50 MPH, THE POWER STEERING WOULD MALFUNCTION INTERMITTENTLY, STEERING/HANDLING BECAME DIFFICULT. FEELS LIKE IT'S OVER-CORRECTING OR IS ICE-SKATING AROUND THE LANE WHEN KEEPING THE WHEEL STRAIGHT. OCCASIONALLY HHR WILL BUCK WHILE DRIVING ON THE HIGHWAY, WOULD SLOW DOWN TO 55-65MPH AND STILL EXPERIENCE ROUGH BUCKING & POOR HANDLING. TOOK TO DEALERSHIP TO FIX WHAT I THOUGHT WAS AN ALIGNMENT ISSUE, THEY SAID THERE WERE NO OTHER PROBLEMS, BUT STILL EXPERIENCE THEM ALMOST DAILY. ALSO HAVE HAD TROUBLES REMOVING THE KEY FROM IGNITION AFTER SHIFTING THE CAR INTO PARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437313November 26, 2011
STEERING
AS I WAS EXITING THE FREEWAY I HEARD A CHIME AND POWER STEERING CAME ON THE INFO PANEL AS I MADE A TURN TO FIND OUT WHAT WAS WRONG I FOUND TURNING THE WHEEL TO BE EXTREMELY DIFFICULT AND AS THE POWER ASSIST MOTOR IS THE SAME AS A RECALLED MOTOR (CHEVY COBALT) I FEEL CHEVY SHOULD RECALL HHR AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436739November 22, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT ATTEMPTED NUMEROUS TIMES TO TURN THE IGNITION OFF; HOWEVER THE IGNITION KEY FAILED TO TURN AND REMAINED IN THE ON POSITION. THE CONTACT DISABLED THE FUSE AND THEN DISENGAGED THE BATTERY IN ORDER TO SHUT THE ENGINE OFF. THE KEY REMAINED STUCK IN THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE AN APPOINTMENT WAS SCHEDULED FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436764November 22, 2011
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT WAS DRIVING 50 MPH AND LOST CONTROL OF THE VEHICLE DUE TO THE POWER STEERING SYSTEM MALFUNCTIONING. THE CONTACT TOOK THE VEHICLE TO THE DEALER BUT THE DEALER COULD NOT LOCATE A FAILURE WITH THE POWER STEERING SYSTEM AND ADVISED THAT THE VEHICLE WAS SAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 77,351.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436550November 21, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
MY 2010 CHEVY HHR HAS EXPERIENCED AN IGNITION ISSUE. THE KEY, WHEN THE CAR IS SET TO PARK, WILL NOT DISENGAGE. IT REMAINS ON, WITH THE ONLY OPTION BEING TO LET THE CAR RUN OUT OF GAS/THE BATTERY TO DRAIN. THE KEY WILL TURN (AS IF TO START THE CAR), AND THE GEAR CAN BE SHIFTED FROM PARK TO REVERSE, NEUTRAL, ETC., BUT WILL NOT TURN OFF. ALL SYSTEMS STAY ON, POTENTIALLY BURNING OUT ELECTRICAL COMPONENTS OR CAUSING PERMANENT ENGINE DAMAGE. THE ONLY WAY TO SAFELY ADDRESS THE IMMEDIATE ISSUE IS TO DISENGAGE THE FUSES UNDER THE STEERING WHEEL, WHICH MANY CONSUMERS MAY BE UNABLE TO DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436519November 20, 2011
ELECTRICAL SYSTEM
AFTER RETURNING HOME FROM RUNNING ERRANDS, I FOUND I COULD NOT TURN THE CAR OFF AND REMOVE THE KEY FROM THE IGNITION. EVEN PUSHING THE GEAR RELEASE BUTTON, DID NOT RELEASE THE KEY OR ALLOW ME TO TURN THE VEHICLE OFF. THE BATTERY & THE FUEL PUMP RELAY HAD TO BE DISCONNECTED IN ORDER TO TURN THE VEHICLE OFF. LUCKILY I WAS IN MY DRIVEWAY AND NOT ON THE ROAD WITH MY SMALL CHILDREN. THE IGNITION CYLINDER HAD TO BE REPLACED. CHEVY TOWED MY VEHICLE TO A LOCAL DEALER "FREE OF CHARGE" HOWEVER BECAUSE IT HAPPENED ON A WEEKEND WAS UNABLE TO DO ANYTHING OR FIND OUT ANY INFORMATION TO HELP ME OUT. IT WASN'T UNTIL MONDAY THAT A MANAGER WAS AVAILABLE AT THE DEALERSHIP WHO WAS WILLING TO HELP ME OUT WITH PAYING FOR THIS, DUE TO IT BEING OUT OF THE BUMPER TO BUMPER WARRANTY. THANK YOU TO THE DEALERSHIP, HOWEVER AM UNIMPRESSED WITH CHEVY FOR NOT RECOGNIZING AN UNSAFE DESIGN FLAW (NOT FLUKE, FLAW). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436459November 19, 2011
POWER TRAIN
MY GEAR SHIFTER IS MALFUNCTIONING. IT IS STUCK IN PARK. I DO NOT HAVE RELIABLE TRANSPORTATION AND WOULD LIKE THIS REPAIR TO BE ON THE RECALL LIST WITH CHEVY BEING THAT THERE ARE A MULTITUDE OF COMPLAINTS ABOUT THE GEAR SHIFTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436467November 19, 2011
STEERING
ELECTRONIC POWER STEERING STOPS WORKING WHILE DRIVING DOWN THE ROAD. THE WARNING CHIME SOUNDS AND THE INSTRUMENT PANEL READ OUT DISPLAYS POWER STEERING. THE POWER STEERING WILL RESET AND WORK AGAIN IF THE CAR IS TURNED OFF AND RESTARTED BUT WILL STOP WORKING SOON AFTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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