Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10457396May 3, 2012
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE DECREASED IN SPEED DESPITE THE ACCELERATOR PEDAL BEING DEPRESSED. THE TRACTION WARNING LIGHT ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER NINE TIMES. THE DEALER CONFIRMED THE FUSE BOX THE WIRING HOUSING AND TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456829April 30, 2012
ELECTRICAL SYSTEM:IGNITION
MY CAR WOULD NOT TURN OFF. THE KEY IS STUCK IN THE IGNITION IN THE ON POSITION AND WILL NOT TURN TO THE OFF POSITION. WAS TOLD, WITHOUT EVEN GETTING PAST THE ABOVE DESCRIPTION " IT'S AN HHR ISN'T IT" BY PERSON ON THE PHONE FROM CHEVROLET DEALERSHIP. WE WERE TOLD BY THE CHEVROLET DEALERSHIP TO PULL FUSE IN ENGINE AND DRIVE IT OVER TOMORROW SINCE THE GARAGE IS CLOSED IT BEING SUNDAY. CALLED DEALERSHIP BACK TO NOTIFY WOULD BRING CAR OVER NOW DUE TO ISSUES WITH TRANSPORTATION FOR MONDAY.... ENDED UP HAVING TO HAVE IT TOWED BECAUSE IT WAS UNSAFE TO DRIVE SINCE WHEN TURNED ON IT KEEPS SPUTTERING AS THOUGH MISS FIRING AND SOUNDS AS IF IT IS GOING TO STALL.... *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456936April 30, 2012
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT WAS DRIVING 10 MPH WHEN THE POWER STEERING FAILED. THE POWER STEERING WARNING LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,725 AND THE CURRENT MILEAGE WAS 42,739.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456970April 30, 2012
STEERING
POWER STEERING WARNING LIGHT COME ON, POWER STEERING FAILS AND IS VERY DIFFICULT TO STEER . *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456814April 29, 2012
STEERING, ELECTRICAL SYSTEM
WHEN I PUT MY CHEVROLET HHR INTO PARK AND PROCEEDED TO TURN THE CAR OFF, THE IGNITION SWITCH WAS STUCK IN THE ON POSITION AND I WAS UNABLE TO TURN THE IGNITION TO THE OFF POSITION WHILE THE CAR WAS STILL RUNNING. I HAD TO DISCONNECT THE BATTERY CABLE AND REMOVE A FUSE TO GET THE VEHICLE TO TURN OFF COMPLETELY, AND AM HAVING TO TAKE IT TO THE DEALERSHIP TOMORROW FOR A REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456719April 27, 2012
ENGINE AND ENGINE COOLING
I WAS DRIVING MY CHEVY HHR WHEN IT STARTED OVERHEATING AND SMOKING AND DIDN'T SEEM SAFE TO DRIVE, SO I HAD IT TOWED TO A DEALERSHIP AND WAS TOLD THAT ENGINE BLOCK CRACKED AT ABOUT 147,000 MILES DUE TO OVERHEATING. I WAS TOLD THAT IT NEEDED A NEW ENGINE WHICH WOULD BE 4,000. WANTING A SECOND OPINION, WE HAD IT TOWED TO ANOTHER MECHANIC WHO BASICALLY SAID THE EXACT SAME THING. THEN WECALLED GM BECAUSE THE MECHANIC TOLD HIM THAT THERE WAS A TECH BULLETIN OUT ON IT AND THIS WAS A KNOWN PROBLEM ON THE HHR'S SO WE WERE HOPING THAT GM WOULD HELP US SINCE THE CAR WAS ONLY 2 YEARS OLD. GM SAID THAT THEY COULD PROBABLY HELP US BUT FIRST WE HAD TO PAY ANOTHER 200 TO GET IT TOWED TO ANOTHER CHEVY DEALERSHIP AND THEN PAY FOR THE DIAGNOSIS. I WAS HESITANT, BUT HE TOLD ME THAT IF WE DID THAT HE SHOULD HOPEFULLY BE ABLE TO HELP US OUT WITH THE ENGINE. WE DID ALL THAT, AND THEY CALLED US BACK THIS MORNING TO SAY THAT THE ISSUE WAS EXACTLY WHAT WE HAD TOLD THEM FROM THE BEGINNING BUT NOT ONLY WOULD THEY NOT HELP US OUT AT ALL, THIS DEALERSHIP WANTS 6,000 FOR THE NEW ENGINE INSTEAD OF THE $4,000 THAT THE FIRST DEALERSHIP QUOTED US. THE MECHANIC SAID THAT HE CAN'T TELL IF THE ENGINE CRACKED BECAUSE THE CAR OVERHEATED, OR IF THE CAR OVERHEATED BECAUSE THE ENGINE CRACKED, BUT EITHER WAY HE SAID HE CAN'T TELL IF IT'S A MANUFACTURERS DEFAULT OR NOT SO THEY'RE DECIDING TO GO WITH NOT SO THEY DON'T HAVE TO HELP US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456428April 25, 2012
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS INSPECTED BY A MECHANIC, WHO STATED THAT THE ELECTRONIC POWER ASSIST MODULE WAS FAILING. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456441April 25, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN INTERMITTENT FAILURE IN WHICH THE IGNITION WOULD NOT SHUT OFF. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED OF HOW TO RELEASE THE KEY THROUGH THE STEERING COLUMN. THE DEALER SHOWED THE CONTACT HOW TO TAKE OFF THE PANEL BELOW THE STEERING COLUMN, WHERE A SWITCH COULD BE ENGAGED TO SHUT OFF THE VEHICLE. THE CONTACT STATED THAT THE MAKE SHIFT REMEDY ONLY FUNCTIONED SUCCESSFULLY FOR A SHORT PERIOD OF TIME. THE VEHICLE HAD BEEN TAKEN BACK TO THE DEALER. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 104,000. UPDATED 05/31/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456347April 24, 2012
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. WHILE DRIVING AT ANY SPEED, THE CONTACT NOTICED THAT THE POWER STEERING WOULD SUDDENLY STOP FUNCTIONING. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455892April 20, 2012
STEERING
DRIVING ON INTERSTATE DOING 65 MPH, POWER STEERING INDICATOR WENT OFF AND LOST MY POWER STEERING. SINCE THE FIRST TIME, IT CONTINUES TO DO THE SAME THING, SOMETIMES 1-2/DAY SOMETIMES TOO MANY TIMES TO COUNT IN ONE TRIP. I HAVE TO TURN THE CAR OFF AND RESTART FOR THE POWER STEERING TO WORK AGAIN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455913April 20, 2012
SERVICE BRAKES, HYDRAULIC, WHEELS
WHEN BRAKING TO COME TO A STOP THE BRAKES/WHEELS SHUTTER AND SHAKE VIOLENTLY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455914April 20, 2012
LATCHES/LOCKS/LINKAGES
OUR HHR'S LOCK/LATCH SYSTEM STOPPED WORKING COMPLETELY ON 4/18/2012. WE STARTED HAVING PROBLEMS IN MARCH 2012 AND HAD OUR MECHANIC LOOK AT IT, BUT HE COULDN'T GET THE PROBLEM TO DUPLICATE, SO HE CLEANED THE KEY LOCK AND LUBED IT. THE CAR IS PERMANENTLY LOCKED. WE DON'T HAVE A KEY LACENTRY ON THIS VEHICLE, IT IS A MANUAL LOCK. WE NOW HAVE TO INCUR A LOCK SMITH AND/OR TOWING BILL + A REPAIR BILL FOR THE MECHANIC TO FIX WHAT HE BELIEVES IS A FAILURE/BREAKDOWN OF THE LATCH SYSTEM. WE HAVE AN EXTENDED WARRANTY, BUT WE'RE NOT SURE IF THE WARRANTY COVERS THIS PART; EVEN IF THEY DO WE STILL HAVE A $100 DEDUCTIBLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455622April 18, 2012
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING FAILED WHILE DRIVING AT VARIOUS SPEEDS AND THE STEERING WHEEL SEIZED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE CONTACT STOPPED THE VEHICLE TO CORRECT THE FAILURE. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456214April 17, 2012
ELECTRICAL SYSTEM:IGNITION
2009 CHEVROLET HHR. CONSUMER STATES KEY WAS STUCK IN THE ON POSITION *TGW THE CONSUMER STATED THE ONLY WAY FOR HIS WIFE TO SHUT THE VEHICLE OFF, WAS TO TAKE HER FOOT OFF THE GAS AND LET THE CLUTCH OUT WHILE IT WAS STILL IN GEAR. THE CONSUMER HAD TO DISCONNECT THE BATTERY IN ORDER TO PREVENT IT FROM GOING DEAD AND POSSIBLY DAMAGING THE ELECTRICAL SYSTEM. THE NEXT DAY, THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP, WHERE HE WAS INFORMED, HE WAS NOT THE ONLY PERSON TO BRING THEIR VEHICLE IN FOR A DEFECTIVE IGNITION KEY CYLINDER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455407April 16, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WOULD NOT RELEASE FROM THE IGNITION, THEREFORE THE ENGINE COULD NOT BE SHUT OFF. THE CONTACT HAD TO DISCONNECT THE BATTERY WIRES AND THE FUEL PUMP FUSE TO SHUT THE ENGINE OFF. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER STATED THAT THE FAILURE WAS LOCATED AT THE IGNITION LOCK CYLINDER. THE DEALER REPLACED THE IGNITION LOCK CYLINDER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN INFORMATION WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455411April 16, 2012
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN ADVISED THAT THE STEERING COLUMN WOULD HAVE TO BE REPLACED. AFTER THE REPAIR, THE FAILURE RECURRED. THE TECHNICIAN REPLACED THE STEERING COLUMN FOR THE SECOND TIME BUT THE FAILURE CONTINUED. THE TECHNICIAN THEN ADVISED THE CONTACT THAT THE ROTORS AND STABILIZER BAR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455439April 16, 2012
STEERING
I WAS DRIVING MY VEHICLE AND SUDDENLY DIC DISPLAYED "POWER STEERING", AND THE STEERING BECAME VERY HARD TO TURN. I PULLED OVER, TURNED OFF THE VEHICLE AND WAITED FOR A MINUTE, THEN I RESTARTED THE VEHICLE & WAS WORKING FINE. THEN FIVE MINUTES AFTER THE DIC DISPLAYED "POWER STEERING". NOW I HAVE TO TAKE MY CAR TO THE MECHANIC AND PAY FOR THE REPAIR. IT IS MY UNDERSTANDING THAT THE HHR & CHEVROLET COBALT HAVE THE SAME SIMILAR POWER STEERING SYSTEM, AND A RECALL FOR THE CHEVROLET COBALT HAS BEEN ISSUED. WHY NOT FOR THE CHEVROLET HHR? THANKS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455291April 15, 2012
AIR BAGS
SERVICE AIRBAG LIGHT STAYS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454982April 12, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHUT OFF AND THE KEY WOULD NOT REMOVE FROM THE IGNITION. THE CONTACT DISCONNECTED THE FUEL PUMP IN ORDER TO SHUT OFF THE VEHICLE. THE FAILURE RECURRED WHENEVER THE CONTACT OPERATED THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455034April 12, 2012
STEERING, ELECTRICAL SYSTEM, POWER TRAIN
DISPLAY SHOWED POWER STEERING ERROR AND TRANSMISSION BOX WAS CLICKING. CAR STARTED BUCKING AS IF TRANSMISSION WAS GOING OUT. TOOK TO DEALER WHO COULD NOT REPLICATE ERROR AFTER THREE DAYS. PICKED UP CAR AND NOW CD PLAYER SHOWS ERR O. THIS IS FRUSTRATING AS HECK! DEALER DID SAY THAT THERE WAS A BULLETIN THAT 2006 HHR'S DID HAVE THIS TYPE OF PROBLEM. DEALER REP. OWNS 2007 HHR AND HOPED HE DID NOT HAVE THE SAME ISSUE. SPENT OVER $700 TOTAL AND PROBLEM STILL THERE? CHEVROLET / GM WHERE IS YOUR LOYALTY TO YOUR LOYAL CUSTOMERS? ISSUE A RECALL AND FIX THESE ISSUES BEFORE THERE ARE DEATHS BECAUSE OF THEM AND YOU ARE FORCED TO DO WHAT IS RIGHT BY THE GOV.'T. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet HHR