Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10470833August 15, 2012
STEERING
WHILE DRIVING AT APPROX 15 AUG 2012 13:30 HRS EDT @ 20 MPH ON15 AUG 2012 THE 'POWER STEERING' LIGHT CAME ON AND THE STEERING BECAME VERY HARD. I WAS LUCKY AS I WAS ONLY A BLOCK FROM HOME. I COULD SEE THIS WOULD CAUSE A MAJOR PROBLEM IF I WERE DRIVING AT HIGHWAY SPEEDS. I DID SEE THAT A RECALL WAS ISSUED FOR THE CHEVY COBALT AND OTHERS THAT USE THE SAME POWER STEERING UNIT BUT NOT THE HHR...TIME TO GET THE RECALL GOING BEFORE SOMEONE GETS KILLED...ALSO A RECALL WAS ISSUED IN CANADA FOR THE HHR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470358August 13, 2012
STEERING
I HAD JUST LEFT WORK AND HAD JUST ENTERED THE FREEWAY DRIVING 55 MPH WHEN I HEARD A CHIME FOLLOWED BY A WARNING MESSAGE ON MY DASHBOARD THAT READ POWER STEERING. IT WASN'T UNTIL I BEGAN TO TURN THROUGH AN OVERPASS WHEN I REALIZED THAT THE POWER STEERING HAD COMPLETLY FAILED. I HAD TO TURN TO THE RIGHT AND HOLD THE TURN USING A STRONG PULL OF THE STEERING WHEEL. THIS WAS THE FIRST TIME THAT IT WENT OUT. I CALLED THE DEALER TO SEE IF THERE WAS A RECALL. THEY SAID NO. I CHECKED THE INTERNET AND FOUND THAT THE CHEVY COBALT WHICH WAS BUILT ON THE SAME PLATFORM USES THE SAME PART AND THAT VEHICLE WAS RECALLED FOR THE POWER STEERING MOTOR. MY WIFE REFUSES TO DRIVE THIS CAR. SHE CAN BARELY TURN THE WHEEL AT A DEAD STOP. IN AN EMERGENCY SITUATION, IT WILL BE ALMOST IMPOSSIBLE TO TURN THE WHEEL LEFT THEN RIGHT TO AVOID AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470232August 11, 2012
STEERING
DRIVING DOWN THE HIGHWAY AT RUSH HOUSE, DASHBOARD DING'D AND POWER STEERING WENT OUT COMPLETELY. I WAS LUCKY I WAS ON A STRAIGHT ROAD BUT TO MAKE TURNS TO GET OFF THE HIGHWAY TO SAFETY WAS EXTREMELY DIFFICULT. BROUGHT IT TO MONROE MUFFLER, COULDN'T EVEN PARK MY HHR AS THE STEERING WOULD NOT WORK. VERY DANGEROUS. MONROE MUFFLER ADVISED TO BRING IT TO A DEALER BECAUSE APPARENTLY THESE VEHICLES ARE ALL ELECTRONIC WITHOUT ANY FLUIDS.. IF YOUR GOING TO MAKE THEM ELECTRONIC THEN PLEASE MAKE THEM BE SAFER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469537August 7, 2012
STEERING
THE POWER STEERING SYSTEM WENT OUT ON MY CAR WHILE DRIVING. THE POWER STEERING SYSTEM WORKS AFTER IT HAS HAD TIME TO COOL DOWN FOR 5 TO 15 MILES. THE SYSTEM GOES OUT EVERYDAY AND EVERY-TIME IT IS DRIVEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469610August 7, 2012
STRUCTURE:BODY, ENGINE, WHEELS
WHENEVER IT RAINS THE PASSENGER SIDE LEAKS FROM THE COUNSEL THE CARPET ALWAYS GETS SOAKED... A LOT OF PEOPLE HAVE THIS PROBLEM... ANOTHER KNOWN ISSUE IS THE CAM POSITION SENSOR A LOT OF PEOPLE HAVE THIS PROBLEM NOW HAVING ISSUES WITH THE BEARINGS IN MY FRONT WHEELS WHICH SEEMS TO BE ANOTHER KNOWN ISSUE OTHERS ARE HAVING AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469247August 5, 2012
POWER TRAIN
SOME PORTION OF THE SHIFTER MECHANISM FAILED. IT ALLOWS THE VEHICLE TO SHIFT GEARS AT WILL, WITH OR WITHOUT A KEY AND WITH OR WITHOUT THE ENGINE RUNNING. IT ALSO ALLOWS THE VEHICLE TO BE PUT INTO GEAR WITHOUT DEPRESSING THE BRAKE PEDAL. THE VEHICLE CAN 'BUMP' FROM 'PARK' INTO ANY GEAR AND FROM ANY GEAR TO ANY OTHER GEAR, INCLUDING "REVERSE". WHILE DRIVING, ONE BUMP CAUSED IT TO SHIFT INTO 'NEUTRAL'. ANOTHER CAUSED A DOWNSHIFT. ONE CAN LEAVE TURN OFF THE IGNITION & LEAVE THE CAR WITHOUT PUTTING IT SECURELY INTO 'PARK'. I AM NOT POSITIVE, BUT I BELIEVE I COULD ALSO MAKE THE STEERING COLUMN LOCK WHILE THE IGNITION WAS ON. I TRIED THIS WHILE ATTEMPTING TO REMOVE THE KEY. I DID NTO WANT TO TRY AGAIN, FEARING I WOULD MAKE THE SITUATION WORSE. ADDITIONALLY, THE KEY IS NOW RETAINED IN THE IGNITION AND CAN NOT BE REMOVED. THE CAR CAN BE MORE EASILY STOLEN. (ON MINE, I FOUND OUT HOW TO FORCE THE KEY OUT OF THE IGNITION. BUT THE GEAR SHIFTER CAN STILL BUMP AROUND.) THE MENTIONED CRASH WAS FROM EXITING THE CAR EITHER WITHOUT IT BEING SECURELY IN 'PARK' OR FROM HAVING IT FALLOUT OF 'PARK'. IT ROLLED INTO A PARKED VEHICLE. I ENTERED "0 MPH" BECAUSE I WASN'T THERE TO SEE THE CAR ROLL. IT WAS ON A SMALL ENOUGH INCLINE THAT NO DAMAGE WAS DONE OTHER THAN SCRATCHES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10469159August 4, 2012
STEERING
WHILE ATTEMPTING TO PARK, THE POWER STEERING SUDDENLY WENT OUT AGAIN; THIS TIME CAUSING ME TO BACK INTO A SMALL POLE. NOW I HAVE A GAPING HOLE IN MY BUMPER. THIS IS RIDICULOUS. NOW I SEE THEY MAY HAVE ISSUED A RECALL FOR THIS EXACT ISSUE WITH THIS VEHICLE, BUT IN CANADA (HOWEVER, I'VE YET TO FIND THAT NOTICE). ALSO, THEY CONSTANTLY HAVING ISSUES WITH STEERING ON OTHER CHEVY/GM VEHICLES. SOMETHING NEEDS TO BE DONE, BEFORE SOMEONE REALLY GETS HURT. PREVIOUS POST: FOR THE PAST FEW MONTHS NOW I'VE HAD CONTINUOUS PROBLEMS WITH MY POWER STEERING. WHILE DRIVING MY INFO PANEL WILL BEEP AND READ "POWER STEERING," THEN THE POWER STEERING GOES OUT. IF I TURN OFF THE IGNITION THEN RESTART THE CAR, EVERYTHING WORKS FINE FOR A FEW MOMENTS (SOMETIMES LONGER) THEN IT HAPPENS AGAIN. I SEE THAT THERE WAS RECALL ISSUED FOR THIS EXACT REASON FOR THE CHEVY COBALT (WHICH HAS THE SAME POWER STEERING MOTOR AS THE HHR), BUT NO RECALL HAS BEEN ISSUED FOR THE HHR. I SEE THERE ARE ALOT OF COMPLAINTS ABOUT THIS. ANY ASSISTANCE WOULD BE GREAT! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10468406July 31, 2012
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. AFTER RESTARTING THE VEHICLE, THE POWER STEERING RESUMED ITS NORMAL FUNCTION. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE POWER STEERING MODULE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 08/28/12*LJ THE CONSUMER STATED THE POWER STEERING STOPS WORKING AT ANY GIVEN TIME, IT IS DIFFICULT TO MAKE TURNS, AND THE STEERING WHEEL IS DIFFICULT TO MANEUVER. UPDATED 09/05/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468411July 31, 2012
STEERING, ELECTRICAL SYSTEM
ARRIVED HOME FROM GROCERY SHOPPING AND I PARKED MY VEHICLE. I TRIED TO TURN THE IGNITION OFF AND THE KEY WOULD NOT TURN. I PULLED THE POWER CABLE OFF THE FUSE BOX UNDER THE HOOD TO SHUT THE VEHICLE OFF. I LIVE IN A TOWNHOUSE SUB-DIVISION AND DID NOT WANT TO LEAVE THE KEY IN THE IGNITION SO I REMOVED THE IGNITION CYLINDER. I CALLED THE DEALER WHERE I BOUGHT THE CAR AND THEY TOWED IT TO THEIR SHOP. THE LOOKED AT THE VEHICLE AND TOLD ME IT WAS UNDER OEM WARRANTY AND THEY HAD IT TOWED TO A CHEVROLET DEALER TO HAVE IT FIXED. THE DEALERSHIP SAID THEY WOULD FIX THE IGNITION SWITCH UNDER WARRANTY BUT THE HOUSING WOULD HAVE TO BE REPLACED AT A COST TO ME. THEY REPLACED THE PARTS AND THE VEHICLE WOULD NOT START. THE DEALERSHIP CALLED THE NEXT DAY AND SAID THE ECM (ENGINE CONTROL MODULE) WOULD NOT HOLD ITS PROGRAMMING AND NEEDED TO BE REPLACED AT MY COST. TOTAL REPAIR $1275.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468216July 30, 2012
STEERING
POWER STEERING ASSIST HAS DROPPED OUT NUMEROUS TIMES. THE DASH CHIMES AND A POWER STEERING MESSAGE APPEARS ON THE DIGITAL DISPLAY. SHUTTING THE ENGINE OFF AND RESTARTING IT RESETS THE POWER STEERING ASSIST ONLY TO HAVE IT DROP OUT AGAIN WITHIN A MILE OR SO. THE WARRANTY EXPIRED A FEW MONTHS AGO. THIS SITUATION COULD BE VERY DANGEROUS SHOULD THE POWER STEERING ASSIST DROP OUT WHILE NEGOTIATING A SHARP TURN ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468041July 27, 2012
STEERING, ELECTRICAL SYSTEM
LIKE OTHERS, THERE WERE SOME WARNING BEEPS AND THE MESSAGE APPEARED ON THE DASH "POWER STEERING". THEN THE POWER STEERING WENT OUT. ONCE I CUT THE CAR OFF AND BACK ON, I HAD POWER STEERING BACK. THIS SEEMS VERY SIMILAR TO THE REASON FOR THE RECALL ON THE COBALT AND S5. HAPPENED AGAIN ON 7/26 AND 7/27. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467846July 26, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE AND THE BRAKE PEDAL WOULD PULSATE DURING BRAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED BOTH FRONT ROTORS AND THE BRAKE PADS. THE FAILURE RECURRED AND THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 08/13/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467711July 25, 2012
STEERING
CHEVY HHR SUDDEN LOSS OF ELECTRIC POWER STEERING. GM HAS A RECALL IN CANADA? BUT NOT IN US? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467151July 23, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION, WHICH PREVENTED HIM FROM SHUTTING THE VEHICLE OFF. THE CONTACT STATED THAT IN ORDER TO SHUT OFF THE VEHICLE, HE HAD TO PULL A FUSE AND DISCONNECT THE BATTERY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467162July 23, 2012
STEERING
THE VEHICLE'S POWER STEERING SYSTEM STOPPED WORKING ABRUPTLY WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS OCCUPIED BY A MOTHER AND TWO SMALL CHILDREN AT THE TIME. THE STEERING SYSTEM CAN ONLY BE RESET BY TURNING THE VEHICLE OFF AND THEN BACK ON. IT HAS HAPPENED NUMEROUS TIMES SINCE THE INITIAL INCIDENT. TODAY, JULY 23, 2012, THE STEERING SYSTEM ABRUPTLY STOPPED WORKING EIGHT TIMES IN APPROXIMATELY A TWENTY MINUTE TIME SPAN. THIS IS A SERIOUS SAFETY PROBLEM THAT APPARENTLY GM IS AWARE OF. THEY HAVE NOTED IT IN VEHICLES THAT USE THE IDENTICAL STEERING SYSTEM, YET HAVE FAILED TO ADDRESS THE ISSUE ON THE HHR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466855July 21, 2012
STEERING
MY WIFE NEARLY LOST CONTROL OF THE VEHICLE WHILE DRIVING THE HHR ON THE SAWMILL PARKWAY DURING A RAIN EVENT. THE POWER STEERING STOPPED WORKING. THE CURVY NATURE OF THE ROAD AND THE POSTED SPEED MADE IT EXTREMELY DIFFICULT FOR HER TO CONTROL THE VEHICLE. THE HHR IS BUILT ON THE SAME PLATFORM AS THE CHEVY COBALT AND HAS THE SAME STEERING SYSTEM. IT IS MY UNDERSTANDING THAT THE COBALT HAS A RECALL FOR THE SAME ISSUE. IT DOES NOT MAKE ANY SENSE THAT THE SAME ISSUE BEING IDENTIFIED BY COUNTLESS HHR USERS ON THE INTERNET WOULD NOT BE INCLUDED. THE RESULTS COULD HAVE EASILY BEEN TRAGIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466868July 21, 2012
ELECTRICAL SYSTEM
THIS VEHICLE WAS BEING TOWED BEHIND A MOTORHOME. WHEN WE ARRIVED AT OUR DESTINATION THE BATTERY WAS DEAD. THE BATTERY IS LOCATED IN THE REAR HATCH SECTION. WE WERE ABLE TO MANUALLY UNLOCK THE DRIVER DOOR WITH A KEY. THERE IS NO KEY LOCK ON THE OUTSIDE TO THE HATCH SECTION TO ACCESS THE BATTERY TO CHARGE IT. I CLIMBED INSIDE THE CAR AND GOT INTO THE BACK HATCH AREA TO LOCATE A MANUAL LOCK (THERE WAS NONE ),. I WAS TRAPPED, AND THEN HAD TO GET BACK TO THE FRONT TO GET OUT THE DRIVER'S DOOR. IF THERE WAS AN ACCIDENT AND THAT WAS THE ONLY WAY TO GET OUT OF THE VEHICLE, I WOULD BE TRAPPED INSIDE. I HAVE TRIED TO CONTACT CHEVY ABOUT THIS PROBLEM, BUT HAVE NOT HEARD ANYTHING TO DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466708July 20, 2012
STEERING
POWER STEERING QUIT WORKING GOING DOWN THE HIGHWAY, PULLED OVER SHUT THE CAR OFF, RESTARTED WORKED FINE FOR ABOUT 2 DAY, THEN WENT OUT AGAIN, NOW IT GOES OFF ALL THE TIME. THIS MAKES IT HARD TO STEER,COULD CAUSE AN ACCIDENT. DEALER SAID HAVE TO PUT ON COMPUTER AND FIND OUT WHAT WAS DOING IT, ALL CHARGES TO ME.I HAVE LOOKED ONLINE AND WAS TOLD THAT SAME STEERING IS IN OTHER CHEVROLET VEHICLES THAT WERE RECALLED, NOT THE HHR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466602July 19, 2012
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLE ON THE FRONT DRIVER'S SIDE BROKE OFF. THE VEHICLE WAS TAKEN TO A REPAIR SHOP, HOWEVER IT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466615July 19, 2012
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE POWER STEERING FAILURE LIGHT ILLUMINATED AND THE VEHICLE LOST POWER STEERING FUNCTION, MAKING IT VERY HARD TO CONTROL. THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE POWER STEERING MODULE, MOTOR, AND ARM WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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