Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10476891September 24, 2012
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT WAS ABLE TO STOP THE VEHICLE IN A PARKING AREA. AFTER INSPECTING THE VEHICLE AND RESTARTING THE ENGINE THE STEERING FUNCTIONED NORMALLY. THE FAILURE PERSISTED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476944September 24, 2012
SEATS
DRIVER ARMREST SAGS; MOST UNCOMFORTABLE!! WHEN ARMREST IS PUT DOWN TO THE HORIZONTAL POSITION, IT SAGS (LEANS FORWARD). DRIVER'S RIGHT ARM BECOMES PAINFUL, AS IT IS CONTINUALLY SLIDING OFF THE FRONT EDGE OF THE ARMREST, WHEN DRIVING. I'VE HAD THE CAR TO THE DEALER; HE REPLACED THE ARMREST IN WARRANTY, BUT THE LEANING FORWARD POSITION IS JUST THE SAME---IT WAS NOT CURED. THE DEALER SAID THERE WAS NOTHING FURTHER TO BE DONE. INCIDENTALLY, THE PASSENGER'S ARMREST IS JUST FINE---IT IS POSITIONED AT THE PROPER RIGHT ANGLE. INCIDENTALLY, NOONE HAS SAT ON, OR HEAVILY LEANED ON THE ARMREST TO CAUSE THE DIFFICULTY. SURE WOULD APPRECIATE YOUR HELP WITH THIS AGGRAVATING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475779September 18, 2012
STEERING
I WAS DRIVING HOME ON A SECONDARY ROAD IN THE FOOT HILLS OF NORTH CAROLINA WHILE IT WAS RAINING LAST NIGHT WHEN I WAS GOING IN A CURVE AND SUDDENLY THE POWER STEERING CUT OUT AND I COULDN'T TURN THE VEHICLE PROPERLY. I WAS TRAVELING APPROX. 35 MPH GOING INTO THE CURVE AT THE TIME OF THE PROBLEM, DUE TO THE SUDDEN PROBLEM, I HAD CROSSED THE CENTER LINE OF THE ROAD DUE TO THE LOSS OF PROPER STEERING AND THE WET ROADS, EVEN THOUGH I APPLIED THE BRAKES AND TRIED TO TURN. I HEARD A CHIME AND SAW THE TROUBLE INDICATOR SHOWING A PROBLEM WITH THE POWER STEERING. I FORTUNATELY DIDN'T HAVE ANY ON COMING TRAFFIC OR ANYONE BEHIND ME AT THE TIME OR THERE COULD HAVE BEEN A SERIOUS INJURY ACCIDENT. LIVING IN THE FOOT HILLS OF NC WITH MANY CURVES AND HILLS THIS IS A DEFINITE SAFETY ISSUE THAT NEEDS TO BE CORRECTED WITH THE POWER STEERING AND HHR VEHICLES. I WAS ONLY A MILE FROM HOME SO I DROVE THERE AND CHECKED TO SEE WHAT WAS HAPPENING. WHEN I RESTARTED THE VEHICLE, THE POWER STEERING APPEARS TO HAVE CORRECTED ITSELF. CHECKING ON LINE FOR POSSIBLE REASONS FOR THE PROBLEM, I AM MADE AWARE THAT THE HHR'S AND OTHER VEHICLES THAT USE THE ELECTRIC POWER STEERING HAVE HAD SIMILAR ISSUES (EVEN RECALLS) FOR A WHILE NOW. I FIND IT UNACCEPTABLE NOT TO INCLUDE THE HHR VEHICLE SINCE THIS IS A KNOWN ISSUE WITH THIS MODEL VEHICLE. AS AN INDIVIDUAL WHO WORKS IN THE SAFETY & HEALTH FIELD, I STRIVE TO KEEP INCIDENTS FROM OCCURRING THAT COULD LEAD TO FATALITIES, INJURIES AND OR PROPERTY DAMAGE AND FEEL THAT A RECALL SHOULD BE DONE TO PREVENT THE POTENTIAL LOSS OF LIFE FROM OCCURRING. I AM ALSO A CERTIFIED DEFENSIVE DRIVER INSTRUCTOR THROUGH THE NC SAFETY COUNCIL FOR CARS AND TRANSFER TRUCKS. RESPONDING TO VEHICLE ACCIDENTS IS PART OF MY JOB AND I MUST EMPHASIZE THAT THE ISSUE OF STEERING CONTROL ON ANY VEHICLE SHOULD NOT BE DEBATED OR SAT UPON UNTIL LIVES ARE LOST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475741September 17, 2012
STEERING
MY WIFE HAD A COBALT AND THE POWER STEERING WAS GOING OUT. EVENTUALLY THERE WAS A RECALL. MY HHR IS DOING THE EXACT SAME THING NOW.THE POWER STEERING GOES OUT AND IT LISTS "POWER STEERING" ACROSS THE DASH. I TOOK IT TO THE MECHANIC AND THEY STATED IT WILL HAVE TO BE FIXED AT THE DEALER. GM HAS YET TO ISSUE A RECALL ON THE HHR'S BUT MANY CONSUMERS HAVE EXPERIENCED THE SAME ISSUES. I HOPE BY FILING THIS COMPLAINT I CAN BE PART OF THE SOLUTION TO GET GM TO ISSUE THIS PENDING RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475519September 16, 2012
ENGINE, POWER TRAIN
AFTER TRAVELING BACK AND FORTH FROM ONE COUNTY TO ANOTHER (APPROX 130 MILES ROUNDTRIP) AS I EXITED THE FWY THE CAR WAS DRIVING NORMAL EXCEPT FOR I WAS ON EMPTY AT THIS POINT. I CAME TO A COMPLETE STOP WHEN LIGHT TURNED GREEN I BEGAN TO ACCELERATE. UPON ACCELERATION AT APPROX. 10-15MPH THE CAR MADE A HARD JERKING MOTION AS THOUGH IT WAS HAVING A HARD TIME SHIFTING GEARS HOWEVER MY 06 HHR IS AN AUTOMATIC. AT THIS POINT I ALSO NOTICED THAT THE CHECK ENGINE LIGHT HAD NOW ILLUMINATED ON THE INSTRUMENT PANEL. I TOOK THE CAR STRAIGHT HOME AND DID NOT ATTEMPT TO DRIVE AGAIN FOR 3-4 DAYS. THEN ONE DAY I DROVE IT APPROX 15 MILES ALL WAS GOOD. I WENT SHOPPING UPON LEAVING THE CAR STILL APPEARED TO BE NORMAL. THEN WHILE ON THE FWY APPROX 70MPH I NOTICED THE CHECK ENGINE LIGHT ON AGAIN AS WELL AS THE T/C LIGHT (TRACTION CONTROL) THE CAR CONTINUED TO DRIVE "NORMAL" BUT ONCE I CAME TO A STOP ON THE OFFRAMP AND BEGAN TO ACCELERATE THE JERKING MOTION HAPPENED AGAIN. I'VE NOTICED THAT ON A FEW OCCASIONS THIS HAPPENS ONCE THE GAS IS ON EMPTY. I ALSO NOTICED ON ONE OCCASION THAT ONCE I HAD PUT A LITTLE OVER HALF A TANK OF GAS IN AS WELL AS A BOTTLE OF FUEL INJECTOR CLEANER THAT THE INDICATOR LIGHTS SHUT OFF AS WELL AS THE JERKING HAD DISAPPEARS. WE HAVE HAD THE TRANSMISSION FLUSHED AND STILL THE PROBLEM PERSISTS. ASIDE FROM THAT WHEN YOU TRY TO REMOTE START THE ENGINE ONCE THE CHECK ENGINE LIGHT HAS COME ON THE REMOTE START NO LONGER WORKS. YOU HEAR THE ELECTRICAL ALL COME ON BUT THAT'S IT. THEN ALL OF A SUDDEN THE OTHER NIGHT I ATTEMPT TO EXIT MY CAR AND THE DRIVER DOOR HANDLE SNAPPED RIGHT OFF. MY HUSBAND CONTACTED THE LOCAL DEALERSHIP REQUESTING PRICE FOR THE PART AND WAS TOLD $300+. I JUST FOUND THE PIECE FOR $63.00 ONLINE. ..UNBELIEVABLE! BUT THE HANDLE BROKE SO EASILY. I DIDN'T PULL HARD. IF I HAD THE DOOR WOULD'VE AT LEAST POPPED OPEN A LIL. BUT IT DIDN'T BUDGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475482September 15, 2012
ENGINE AND ENGINE COOLING
I WENT TO A MEETING AND WHEN I PARKED AND TRIED TO TURN THE CAR OFF, IT WOULDN'T LET ME TURN IT OFF. I AM A FEMALE AND DIDN'T KNOW WHAT TO DO , SO I HAD TO CALL MY HUSBAND AND HE CAME AND HAD TO DISCONNECT THE BATTERY SO IT WOULD SHUT OFF. THEN WE HAD TO CALL A WRECKER SERVICE AND HAVE IT TOWED TO A DEALERSHIP TO HAVE IT REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475412September 14, 2012
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 2 MPH, THE POWER STEERING MOTOR TURNED OFF INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING AND THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 88,000 AND THE CURRENT MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475435September 14, 2012
ELECTRONIC STABILITY CONTROL (ESC), STEERING:ELECTRIC POWER ASSIST SYSTEM
THE EPS (ELECTRONIC POWER STEERING) GOES OUT IN MY 2009 CHEVROLET HHR EVERY SINGLE DAY, USUALLY AFTER ABOUT 5 MINUTES OF DRIVING. IT HASN'T CAUSED ME TO HAVE A MAJOR ACCIDENT YET, BUT IT CAUSED ME TO SCRAPE AGAINST A GUARD RAIL. THE EPS MOTOR NEEDS A RECALL IMMEDIATELY, AS THIS IS A WELL KNOWN ISSUE WITH MANY HHR OWNERS!!! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10475280September 13, 2012
STEERING
I HAD JUST PULLED OUT OF A DRIVEWAY. I HEARD A FEW ALERT TONES AND LOOKED AT MY DASH AND THE POWER STEERING MESSAGE WAS DISPLAYED. I ENTERED INTO A ROUNDABOUT AND LEARNED THAT MY POWER STEERING WAS NOT WORKING. LUCKILY I WAS NOT GOING VERY FAST AND WAS ABLE TO MUSCLE THE CAR THROUGH THE TURNS. I HAD A FEW MORE TURNS ON THE WAY HOME. ONCE AT HOME I TURNED THE CAR OFF FOR A FEW MINUTES. UPON RESTARTING IT THE POWER STEERING WAS AGAIN FUNCTIONAL. I AM AFRAID THAT IT WILL HAPPEN AGAIN IN HEAVY TRAFFIC AREAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475209September 12, 2012
ELECTRICAL SYSTEM
MY WIFE WAS DRIVING ON THE FREEWAY GOING 70 MPH AND ALL THE ALARMS, INDICATING LIGHTS CAME ON AND THEN THE CARE LOSS POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475031September 11, 2012
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT END OF THE VEHICLE BEGAN TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT ALSO EXPERIENCED A STEERING FAILURE WHILE MAKING A TURN IN WHICH THE VEHICLE WOULD NOT RESPOND TO THE STEERING WHEEL MOVEMENTS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474560September 10, 2012
POWER TRAIN
THE CAR WON'T SHIFT DOWN TO REVERSE NEUTRAL OR DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474516September 10, 2012
STEERING
POWER STEERING FAILS AFTER VEHICLE IS DRIVEN FOR APPROX 10 MINUTES. NO WARNING, JUST GOES OUT. APPARANTLY CHEVY COBALT USES SAME/SIMALAR ELECTRIC POWER STEERING MOTOR WHICH HAS BEEN RECALLED. UNSURE WHY NO RECALL HAS BEEN ISSUED FOR THE HHR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474375September 9, 2012
STEERING
MY SON WAS DRIVING THE CAR, THE "POWER STEERING" INFO LIGHT FLASHED IN THE INFO AREA, AND THEN THE POWER STEERING WENT OUT, MAKING THE CAR DIFFICULT TO STEER. AFTER TURNING THE CAR OFF, AND THEN LATER RESTARTING THE CAR, THE POWER STEERING ACTED FINE AT FIRST, THEN LATER IT DID THE SAME THING WITH THE POWER STEERING, THE SAME EVENING. I AM AWARE THAT THERE IS A RECALL ON THIS SAME POWER STEERING UNIT, ON THE CHEVY COBALT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474434September 9, 2012
STEERING
WHILE DRIVING THE POWER STEERING SIGN COME ON AND UNABLE TO STEER SAFELY, AND ITS BECOMING FOR FREQUENTLY.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474345September 8, 2012
STEERING
WHILE LEAVING WORK MY ELECTRIC POWER STEERING CUT OUT. I RESTARTED THE VEHICLE AND THE POWER STEERING WOULD RESET ITSELF BUT WOULD GO OUT WITHIN A MINUTE OR TWO OF DRIVING DOWN THE ROAD. I SPENT ABOUT 3HRS ATTEMPTING TO NARROW DOWN WHEN THIS WOULD OCCUR, HOWEVER IT WAS ALWAYS AT RANDOM SPEEDS, TURN RADIUS', IN CRUISE CONTROL OR NOT, WHILE ACCELERATING OR WHEN BRAKING. CONTINUED SHUTTING VEHICLE DOWN TO RESET THE SYSTEM SO AS TO CONTINUE TO TROUBLESHOOT. ALWAYS FAILED SHORTLY AFTER RESTARTING AND HITTING THE ROAD. AS THIS CAN BE VERY DANGEROUS, THERE CERTAINLY NEEDS TO BE A RECALL FOR THE POWER STEERING TO BE REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474194September 7, 2012
STEERING
POWER STEERING CEASED TO FUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473872September 5, 2012
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR COULD NOT BE OPENED FROM THE INSIDE. IN ADDITION, THE REMAINING DOORS COULD NOT BE OR UNLOCKED BY USING THE AUTOMATIC KEY REMOTE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,108. UPDATED 09/26/12*LJ UPDATED 9/26/12 *CN THE CONSUMER STATED THE REMOTE NO LONGER WORKS. UPDATED 09/27/12 THE CONSUMER STATED GM AGREED TO PAY FOR THE MAJORITY OF THE REPAIRS IF HE AGREED TO A REASONABLE AMOUNT. UPDATED 10/03/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473105August 30, 2012
STEERING
MY SON WAS DRIVING MY CAR ON THE PARKWAY AT ABOUT 55 MPH. HE SAID THERE WAS A BEEPING SOUND, THE DRIVER INFORMATION CENTER SHOWED POWER STEERING. AT THAT TIME HE NOTICED HE HAD NO POWER STEERING. HE DROVE OFF THE EXIT AND PULLED INTO A GAS STATION. HE SHUT OFF THE ENGINE, WAITED A FEW MINUTES AND RESTARTED THE CAR. HE THEN HAD POWER STEERING AGAIN. HE RELATED THE INCIDENT TO ME AND TOLD ME THAT ALTHOUGH THE POWER STEERING WAS OUT HE COULD STILL STEER THE CAR. I WAS ON LONG ISLAND AFTER A DEATH IN THE FAMILY AND COULD NOT HAVE IT CHECKED OUT RIGHT AWAY. A FEW DAYS LATER I WAS DRIVING THE CAR AND THE SAME THING HAPPENED TO ME. I AM A SIXTY YEAR OLD WOMAN AND NOT AS STRONG AS MY SON. I WAS ABLE TO TURN THE CORNER AND THEN PULL OVER TO THE SIDE OF THE ROAD WHERE I TURNED THE CAR OFF WAITED A FEW MINUTES AND RESTARTED THE CAR AND DROVE TO MY DESTINATION, WHICH WAS ABOUT A MILE. I SPOKE TO MY HUSBAND WHO WORKS FOR A CHEVROLET DEALER, WHO THEN SPOKE TO THE MECHANIC WHO TAKES CARE OF MY CAR. HE LOOKED IT UP AND FOUND A TSB ON THIS PROBLEM. A FEW DAYS LATER I DROVE MY MOM TO A STORE WHICH WAS ABOUT 15 OR 20 MILES AWAY. WE WERE JUST ABOUT THERE WHEN THE STEERING WENT OUT AGAIN. I WAS ABLE TO DRIVE INTO THE PARKING LOT, BUT PARKING WAS VERY DIFFICULT. I ALSO HAD TO DRIVE THE CAR 20 MILES BACK TO MY MOMS HOUSE. WE WERE TOLD THAT THIS IS NOT A SAFETY ISSUE, BUT I DISAGREE. IT MAY NOT BE HARD FOR A MAN TO STEER THE VEHICLE WITH NO POWER STEERING, BUT FROM A WOMANS POINT OF VIEW, IT IS A SAFETY ISSUE. I UNDERSTAND THERE IS A RECALL ON THIS VEHICLE IN CANADA AND ON COBALTS AND PONTIAC G4S AND G6S IN THE USA. THE CAR WAS FIXED TODAY, BUT BECAUSE I WAS AWAY FROM MY USUAL MECHANIC(AT THE DEALERSHIP WHERE MY HUSBAND WORKS), IT COST ME ALMOST $400.00 TO HAVE IT FIXED. PLEASE TAKE THIS INTO CONSIDERATION WHEN DECIDING WHAT IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473115August 30, 2012
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING MY CAR TO THE DOLLAR STORE AND WAS STOPPED AT THE RED "LEFT TURN" ARROW, AND ALL OF A SUDDEN, THE "POWER STEERING" SIGN FLASHED ON MY DASHBOARD AND MY CAR MADE A "DING DING" NOISE. WHEN THE LIGHT TURNED GREEN, I TURNED LEFT AND IT WAS EXTREMELY HARD FOR ME TO TURN THE WHEEL. IT HAS BEEN HAPPENING SINCE. I WILL TURN THE CAR OFF, AND WHEN I TURN THE CAR BACK ON, IT DRIVES FINE FOR THE FIRST FEW MINUTES, AND THEN THE "POWER STEERING" SIGN CAME BACK ON. THE "POWER STEERING" SIGN HAS ALSO APPEARED WHEN I WAS MAKING A RIGHT TURN WHICH CAUSED THE WHEEL TO LOCK UP IN THE MIDDLE OF A TURN. THE CAR JERKED AND I ALMOST CRASHED INTO A BLACK SEDAN. I HAVE A SMALL CHILD WHO SITS IN THE BACK SEAT. I DON'T HAVE MUCH MONEY, SO I CAN NOT AFFORD TO PAY THE DEALERSHIP TO GET THIS ISSUE FIXED. I TOOK IT TO A CHEAP REPAIR SHOP, AND THEY COULD NOT FIND THE ISSUE. I HAVE BEEN LOOKING ONLINE TO FIND WHAT WAYS I CAN FIX THIS WITHOUT IT COSTING ME A LOT OF MONEY. HAVE NOT BEEN ABLE TO FIND A SOLUTION, SO I AM CURRENTLY DRIVING WITH NO "POWER STEERING" WHICH CAN BE VERY DANGEROUS. IN ADDITION TO MY POWER STEERING GOING OUT, A COUPLE MONTHS AGO, I WENT OUT TO MY CAR TO GET IN MY CAR, AND PUT MY KEY IN THE IGNITION AND TURNED THE CAR ON. MADE IT TO THE STORE, AND WHEN I WAS GETTING READY TO GET OUT OF THE CAR, THE KEY WOULD NOT COME OUT OF THE IGNITION. I COULD NOT TURN IT, OR ANYTHING. THE CAR WOULD NOT TURN OFF. I HAD TO HAVE AAA DISCONNECT MY BATTERY SO THAT MY CAR DIDN'T HAVE TO STAY RUNNING UNTIL THE DEALERSHIP OPENED IN THE MORNING. MY KEY HAD TO SIT IN THE IGNITION OVER NIGHT, SOMEONE COULD HAVE STOLEN MY CAR. I TOOK IT TO THE DEALERSHIP THE NEXT MORNING AND THEY HAD TO REPLACE THE WHOLE IGNITION CYLINDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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