Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10466472July 18, 2012
STEERING
I WAS DRIVING ALONG AND MY POWER STEERING FAILED, AS I WAS ROUNDING A CURVE ON A MAJOR HIGHWAY. I WAS TRAVELING BETWEEN 55 AND 60 MILES PER HOUR. AS I WAS ROUNDING A CURVE, MY POWER STEERING FAILED, CAUSING ME TO NEARLY LOSE CONTROL OF THE VEHICLE. GM IS VERY AWARE THAT THEY BUILT HHR'S WITH DEFECTIVE POWER STEERING MOTORS. IF YOU START A GOOGLE SEARCH FOR IT "HHR P", IT WILL FILL IN THE SUGGESTIONS WITH "HHR POWER STEERING MOTOR/ISSUES/FAILURE/ETC". THERE ARE FORUMS FULL OF PEOPLE WHO HAVE HAD TO PAY TO REPLACE THEIR PS MOTORS, BUT SHOULD NOT HAVE. WE SHOULD NOT HAVE TO PAY TO REPLACE A MAJOR SAFETY COMPONENT ON OUR VEHICLES THAT GENERAL MOTORS KNOWS IN FACT IS BAD. THE REASON I KNOW THAT GM IS AWARE THAT THERE IS A PROBLEM, IS BECAUSE THEY'VE RECALLED NEARLY EVERY OTHER CAR EQUIPPED WITH THE SAME ELECTRIC POWER STEERING SET UP. MY MOTHER RECEIVED A RECALL NOTIFICATION ON HER MALIBU. AS DID ANOTHER LADY I KNOW THAT HAS A MALIBU, SOMEONE I KNOW WITH A G6 GOT THE LETTER, AND 2 COBALT/G5 OWNERS I KNOW, ALSO RECEIVED RECALL LETTERS. SO GM IS VERY VERY VERY AWARE THAT THEY HAVE BUILT POTENTIALLY UNSAFE VEHICLES THAT COULD CAUSE INJURY, BUT THEY DO NOT CARE!!! AFTER CONTACTING THEM, THEIR CS REP FROM INDIA OR PHILIPPINES TOLD ME THAT GM IS NOT AWARE OF THE PROBLEM, AND I WOULD HAVE TO PAY TO HAVE IT DIAGNOSED, PAY FOR THE REPAIRS, AND THAT GM 'MIGHT' HELP ME WITH THE COST. SORRY, BUT I DON'T HAVE 400 DOLLARS TO PAY SOMEONE TO "DIAGNOSE" A KNOWN ISSUE AND REPLACE THE PART THAT THEY KNOW IS BAD!!! I FOUND THE PART ON GMPARTSDIRECT.COM, ORDERED AND REPLACED IT MYSELF. SITTING AT NEARLY 140K (ABOUT DOUBLE THE MILES I HAD WHEN I REPLACED IT) AND STILL TURNING FINE. NOTICED THAT THE NEW PS MOTOR'S GM PART NUMBER WAS DIFFERENT. ALSO INDICATING, THEY KNEW THERE WAS A PROBLEM, REDESIGNED THE PART, THUS IT HAVING A NEW PART NUMBER. STOP LETTING GM GET AWAY WITH THIS CRIME!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466491July 18, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT SHE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. IN ORDER TO REMOVE THE KEY, THE CONTACT HAD TO SHIFT IN AND OUT OF PARK SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466289July 17, 2012
STRUCTURE
UPON ATTEMPTING TO OPEN DRIVERS DOOR FROM INSIDE THE HANDLE BROKE. NOW I HAVE TO PUT THE WINDOW DOWN AND OPEN THE DOOR FROM OUTSIDE TO EXIT. THE PLASTIC HANDLE IS AVAILABLE ONLY AS A COMPLETE DOOR UNIT. THIS COULD BE VERY DANGEROUS IN THE EVENT OF AN ACCIDENT AS WELL AS BEING INCONVENIENT. GM NEEDS TO ADDRESS THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467281July 17, 2012
SERVICE BRAKES, HYDRAULIC, STEERING, SUSPENSION
ON-GOING DESPITE SEVERAL REPAIR AND/OR REPLACEMENT ATTEMPTS. THE ROTORS HAVE BEEN REPLACED FOUR TIMES. I JUST DID THE ROTORS AND BRAKES 3 WEEKS AGO. WHEN IT IS COLD THE SUSPENSION SEEMS LIKE THE CAR IS GOING TO FALL APART. THE POWER STEERING COMES AND GOES. THE FIRST TIME IT HAPPEN I WAS TRYING TO MAKE A U-TURN AND WAS ALMOST RAMMED FROM THE PASSENGER SIDE DOOR. THESE CARS ARE A DEATH TRAP. ALL MY ISSUES HAS BEEN GOING ON FOR ABOUT NINE MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465715July 15, 2012
POWER TRAIN, EQUIPMENT:MECHANICAL
2008 CHEVY HHR REQUIRED A NEW TRANSMISSION. ONLY 104,124 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465229July 11, 2012
STEERING
THE POWER STEERING WENT OUT WHILE I WAS DRIVING ON CITY ROADS. IT WILL BRIEFLY COME BACK ON AFTER THE CAR IS SHUT OFF AND RESTARTED, BUT IT GOES OUT AGAIN SHORTLY AFTER THE VEHICLE BEGINS MOVING. MY WARRANTY IS UP AND THE MANUFACTURER HAS REFUSED TO REIMBURSE ME, EITHER FULLY OR PARTIALLY, FOR THE COST OF REPLACEMENT. THERE WAS A CANADIAN RECALL FOR THE SAME MODEL OF CAR, BUT I CANNOT FIND ANY INFORMATION ON THE DIFFERENCE BETWEEN THE POWER STEERING UNITS OF THE US AND CANADIAN MODELS SUCH THAT NOT HAVING A US RECALL WOULD BE JUSTIFIED. PLEASE INVESTIGATE THIS ISSUE. IT IS NOT ONLY UNFAIR FOR PEOPLE TO HAVE TO PAY FOR EXPENSIVE REPAIRS FOR A RELATIVELY NEW VEHICLE, IT IS A SERIOUS SAFETY RISK THAT SHOULD BE FIXED BY THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464650July 9, 2012
STRUCTURE:BODY:DOOR
THE INSIDE DRIVERS DOOR HANDLE BREAKS OFF AND CANNOT BE REPLACED PER CHEVY AND GM WITHOUT INSTALLING AN ENTIRE FRONT INSIDE DOOR PANEL. YOU CANNOT EXIT THE CAR WITHOUT LOWERING THE WINDOW AND REACHING OUTSIDE TO OPEN THE DOOR. WITH POWER WINDOWS YOU CANNOT LOWER THE WINDOW IF THERE ARE ELECTRICAL PROBLEMS. I HAVE HAD TO RESORT TO CLIMBING OVER THE CONSOLE AND OPENING THE PASSENGER DOOR AND EXITING THE CAR THAT WAY WHEN THE BATTERY DIED. IN AN ACCIDENT, THERE IS A GOOD POSSIBILITY YOU COULD NOT EXIT THE CAR THAT WAY IF SEVERELY INJURED OR ON FIRE. I AM NOT THE ONLY ONE THAT IS HAVING THIS PROBLEM. WHAT CAN BE DONE TO CORRECT THIS PROBLEM?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464585July 8, 2012
STEERING
FOR THE PAST FEW MONTHS NOW I'VE HAD CONTINUOUS PROBLEMS WITH MY POWER STEERING. WHILE DRIVING MY INFO PANEL WILL BEEP AND READ "POWER STEERING," THEN THE POWER STEERING GOES OUT. IF I TURN OFF THE IGNITION THEN RESTART THE CAR, EVERYTHING WORKS FINE FOR A FEW MOMENTS (SOMETIMES LONGER) THEN IT HAPPENS AGAIN. I SEE THAT THERE WAS RECALL ISSUED FOR THIS EXACT REASON FOR THE CHEVY COBALT (WHICH HAS THE SAME POWER STEERING MOTOR AS THE HHR), BUT NO RECALL HAS BEEN ISSUED FOR THE HHR. I SEE THERE ARE ALOT OF COMPLAINTS ABOUT THIS. ANY ASSISTANCE WOULD BE GREAT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464551July 7, 2012
POWER TRAIN, STEERING
WHILE IDLING, THE POWER STEERING LIGHT CAME ON AND WHEN I MOVED FORWARD THERE WAS NO POWER STEERING, I REACHED A DESTINATION AND CUT THE CAR OFF. THE POWER STEERING CAME BACK ON WHEN I RESTARTED THE CAR SOME TIME LATER. IT WORKED OKAY FOR A DAY OR SO THEN BEGAN TO GO OFF AND ON WHILE DRIVING. NOW IT IS MORE OFF THAN ON. THE CHEVY HHR HAS THE SAME POWER TRAIN AS THE CHEVY COBALT WHICH IS UNDER RECALL. I CONTACTED A DEALER THIS MORNING WHO SAID THERE IS NOT A RECALL AT THIS TIME FOR THE HHR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464396July 6, 2012
AIR BAGS, EXTERIOR LIGHTING:TURN SIGNAL
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE TURN SIGNAL LIGHTS WERE INOPERABLE AND WOULD NOT ILLUMINATE WHEN ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS NORMAL. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AND HE WAS TOLD BY THE DEALER THAT THE AIR BAGS WOULD NOT FUNCTION IN THE EVENT OF A CRASH UNTIL THEY WERE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ONE YEAR LATER. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 48,000. UPDATED 8/6/12 *CN THE CONSUMER STATED THE AIR BAG ISSUE WAS RESOLVED. HOWEVER, THE TURN SIGNALS DID NOT CANCEL IN A TIMELY MANNER AFTER COMPLETING A TURN. UPDATED 08/14/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463586June 29, 2012
STEERING, STEERING:ELECTRIC POWER ASSIST SYSTEM
LOSS OF STEERING ASSIST OCCURS AT ANY TIME WHILE DRIVING AND ONCE ASSIST IS LOST, A MESSAGE IS DISPLAYED ON THE DRIVER INFORMATION CENTER (DIC) AND A CHIME SOUNDS. THIS IS THE SAME PROBLEM & PART INVOLVED IN THE BELOW RECALL OF COBALTS & IN A CANADIAN RECALL OF HHRS. IT IS ALMOST IMPOSSIBLE TO PARK WHEN IT IS NOT WORKING. RESETTING BY TURNING IGNITION OFF, THEN STARTING ENGINE AGAIN WILL LAST ABOUT 30 SECONDS. I HAVE ALMOST CRASHED AS IT FAILS WHILE TURNING ENTERING/EXITING PARKING SPACES OR GARAGE. NHTSA ACTION NUMBER: NHTSA RECALL CAMPAIGN NUMBER: PE10005 10V073000 MAKE: CHEVROLET MODEL: COBALT MANUFACTURER : GENERAL MOTORS LLC MODEL YEAR : 2009 COMPONENT(S) : STEERING:ELECTRIC POWER ASSIST SYSTEM DATE INVESTIGATION OPENED : JANUARY 27, 2010 DATE INVESTIGATION CLOSED : JULY 19, 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463165June 26, 2012
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE STEERING FAILED. THE STEERING WHEEL SEIZED AND WAS DIFFICULT TO TURN. THE POWER STEERING LIGHT ILLUMINATED WHILE THE FAILURE OCCURRED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE STEERING RETURNED TO NORMAL FUNCTION AFTER THE ENGINE WAS TURNED OFF FOR A MOMENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC TEST WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE POWER STEERING MOTOR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463230June 26, 2012
POWER TRAIN
FOR ABOUT A MONTH MY KEY KEPT GETTING STUCK IN THE IGNITION BUT I COULD ALWAYS GET IT OUT MYSELF. I WOULD SHIFT FROM "PARK" TO "DRIVE" AND THEN BACK TO "PARK" TO REMOVE IT. FINALLY ONE DAY I COULD NOT REMOVE IT. I BROUGHT IT TO THE DEALERSHIP AND HAD TO HAVE A PART IN THE SHIFTER REPLACED TO FIX THE PROBLEM. APPARENTLY THE "CAR" COULD NO LONGER RECOGNIZE IT WAS IN PARK AND SAFE TO REMOVE THE KEYS. THE COST WAS $250.00 AND NOW THE KEY STILL STICKS. IT SEEMS LIKE THIS IS A REAL PROBLEM AND CHEVY SHOULD TAKE RESPONSIBILITY FOR IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462976June 25, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WOULD NOT REMOVE FROM THE IGNITION AND THE VEHICLE WOULD NOT SHUT OFF. THE CONTACT HAD TO PULL FUSES AND DISCONNECT THE BATTERY IN ORDER TO SHUT THE VEHICLE OFF. THE VEHICLE HAD NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463084June 25, 2012
STEERING
THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE POWER STEERING FAILED. THE STEERING WHEEL BECAME HARD TO TURN. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE ENGINE HAD TO BE SHUT OFF FOR SEVERAL MINUTES BEFORE THE POWER STEERING ASSIST WOULD RESTART. DURING ONE INSTANCE I WAS IN THE MIDDLE OF TURNING ONTO A FOUR LANE HIGHWAY WHEN IT WENT OUT ALMOST CAUSING A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462726June 22, 2012
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 35 MPH THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE STEERING BECAME DIFFICULT TO MANEUVER. THE CONTACT STOPPED THE VEHICLE AND AFTER RESTARTING, THE VEHICLE REGAINED STEERING FUNCTIONS. THE FAILURE CONTINUED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462555June 21, 2012
AIR BAGS
WITHOUT INCIDENT, THE SERVICE AIRBAG ALERT ILLUMINATED AND HAS CONTINUED TO STAY ON THE MAJORITY OF THE TIME FOR THE LAST 5 DAYS. MOMENTARILY, THE ALERT LIGHT WILL TURN OFF BUT RE-ILLUMINATE AGAIN WITHOUT INCIDENT. THIS IS SIMILAR TO THE OTHER POSTS AND COMPLAINTS I HAVE READ. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462612June 21, 2012
SERVICE BRAKES
CAR HAS 38,000 MILES AT THIS TIME. SINCE 5,000 MILES THE CAR WHEN BRAKES ARE APPLIED THE CAR WOULD PULSATE AND SHAKE AT THE STEERING WHEEL AND FRONT END. THE HIGHER THE SPEED THE MORE SEVERE. THIS SEEMS TO BE A CHARACTERISTIC OF THE MODEL. I AM READING ON EDMONDS CAR FORUM ABOUT THOUSANDS OF PEOPLE WITH THE SAME PROBLEMS. THE ROTOR WARPS PREMATURELY CAUSING THE ISSUES. THE ROTORS ARE CLEARLY NOT THE GRADE NEEDED FOR THE CAR. GM HAS NEVER ADDRESSED THE COMPLAINTS AND SHOULD BE PRESSURED TO RECALL THE MODEL AND REPLACE THE DEFICIENT ROTORS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462365June 20, 2012
STEERING
THE POWERSTEERING GOES OUT WHILE DRIVING. SPEED DOESN'T SEEM TO MATTER. ONCE THE CAR IS STOPPED AND TURNED OFF THE POWERSTEERING COMES BACK ON, HOWEVER IT MAY GO OUT AGAIN AT 500FT TO A FEW MILES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462424June 20, 2012
SERVICE BRAKES, SUSPENSION
THESE VEHICLES ARE DANGEROUS! THE PROBLEMS WITH MINE ARE ON-GOING DESPITE SEVERAL REPAIR OR REPLACEMENT ATTEMPTS. THE ROTORS HAVE BEEN REPLACED FIVE TIMES SINCE PURCHASING IT NEW. BRAKING AT HIGHER SPEEDS IS NEAR IMPOSSIBLE. THE VEHICLE SHAKES, LURCHES SHIMMIES AND FEELS LIKE THE BRAKES HAVE LOCKED UP. STOPPING ON A HILL IS A SCARY EXPERIENCE. THE ONLY REASON GM HAS NOT BEEN FORCED TO RECALL THESE CARS IS BECAUSE NO ONE HAS DIED YET. IT WOULD BE EASIER FOR ME TO DETAIL WHAT IS RIGHT WITH THE CAR THAN TRY TO EXPLAIN ALL OF ITS PROBLEMS. IT NOW HAS 60,000 MILES ON IT AND I'VE BEEN TRYING TO RESOLVE THE ISSUES WITH IT SINCE IT WAS NEW. I AM NOW BEING FORCED TO STOP PAYMENT AND LET THEM REPOSSESS IT. I CANNOT SELL IT IN GOOD FAITH NOR CAN I AFFORD TO CONTINUE PAYING FOR THESE ISSUES SINCE IT IS NOW OUT OF WARRANTY. THE DEALERSHIPS NO LONGER WANT TO DEAL WITH IT BECAUSE THEY HAVE NO CLUE HOW TO FIX THE ISSUE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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