BMW 328i Complaints

2,583 consumer complaints on file.

#11493549November 14, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2007 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493483November 14, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2009 BMW 328I. The contact stated while driving at an undisclosed speed, there was smoke coming out from underneath the hood of the vehicle. There was no warning light illuminated. The contact continued driving to her nearby residence. The contact stated that the failure had been reoccurring increasingly and she could smell a strong burning odor inside the vehicle while driving. The contact then received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted and diagnosed the vehicle and determined that the failure was associated with the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493504November 14, 2022
ENGINE
Recall was issued March 2022. The remedy is still not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493510November 14, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2008 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493272November 12, 2022
ENGINE, FUEL/PROPULSION SYSTEM
The car is experiencing rough idles and an imbalance in the overall performance. The PCV valve is not allowing enough air to return to the combustion chamber, creating a rough idle as the levels are imbalanced. It’s also causing a lean air to fuel mixture, oil leaks and increased fuel consumption. The PCV valve hoses became blocked by built-up moisture causing high pressure to be built up in the engine crankcase. The only way for this high pressure to escape is up through the cylinders and out of the gaskets, thus causing the gaskets to lose their seals. Oil is now able to leak out of the gaskets because the seal has been ruptured. I’ve already spent thousands of dollars on services including gasket changes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493208November 11, 2022
ENGINE
My 2011 328i convertible has the Vanos Cam shaft bolts broken, and the dealership never said anything about the recall for this issue. When I brought it to their attention they gave me a bill for $800 to find what I told them was wrong with the car. For the 10 years I had the car I have only use one dealership for repairs, and had an additional warranty on my vehicle and NOTHING was said about the bolt heads breaking off on the sprocket cam
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492837November 9, 2022
ENGINE
BMW Drivetrain malfunction. Timing chain replacement kit. Pump module with Vanos units and solonoids
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492555November 7, 2022
ENGINE AND ENGINE COOLING, STRUCTURE:BODY:DOOR:HANDLE:INTERIOR
The contact owns a 2011 BMW 328i. The contact received notification of the NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact then stated that he noticed that the front passenger’s side interior door handle disintegrated. The vehicle was taken to an independent mechanic where it was diagnosed that the door handle melted and needed to be replaced. Additionally, the local dealer was notified of the recall notice and confirmed that the parts were not available for the recall repair however, the contact was advised to call the manufacturer. The contact was concerned that touching the door handle could cause harm to a passenger touching the door handle and could catch fire. The vehicle was not repaired. The manufacturer was notified of the failure and was informed that the repair was being developed and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 80,000. Parts distributions disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492593November 7, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492270November 4, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact stated while driving at an unknown speed, there was an abnormal burning odor coming from the vehicle. There was also smoke entering the cabin of the vehicle through the vents. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, but they were unable to diagnose the vehicle. The vehicle was not repaired. The contact continued to experience the failure. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the Positive Crankcase Ventilation (PCV) valve heater to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491551October 31, 2022
ELECTRICAL SYSTEM
vehicle caught on fire while no one was driving and the engine was not on. It was parked for approximately 45 minutes. The fire started at the front under the hood. It destroyed melted the engine parts
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11491520October 30, 2022
ENGINE
The Vanos Cam Tensioners bolts were a known issue (to back out and shear inside of the engine) in my car and a few years prior, and BMW recalled 150,000~ and gave 170,000~ vehicles a 10year unlimited mile warranty on the issue. My car had this issue a month ago and BMW would not help (a year out of the warranty with only 74,000 miles). A BMW dealer diagnosed it and I got it repaired at an independent shop for $5,000+. I’ve seen other people have this issue after the warranty so obviously 10 years was not sufficient. This issue can lead to stalling while driving and rough running. Luckily, I heard the awful noise from my engine before it got worse and could’ve been catastrophic/dangerous. The car did not even have a CEL at the time. This can be a dangerous thing to happen and BMW did not fix all vehicles that were affected which is crazy to me, I also never got even a notice in my 2 1/2 years of ownership! Thank you guys for your time, I am hoping BMW will make this right, but I can’t believe such a large company would try and let something this serious go.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491399October 29, 2022
ENGINE
2013 bmw 328ix 82k miles timing chain guide broke blowing the engine. This should not be happening on a bmw. I do not have the money for this!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491329October 28, 2022
ENGINE
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The contact stated that the recall was repaired however, while driving approximately 20 MPH, the contact heard a sharp whistling sound coming from the engine. The service engine warning light illuminated. The vehicle was taken back to the dealer where it was diagnosed that the valve cover needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 148,161.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491132October 27, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 30 MPH, there was white smoke coming through the HVAC vents. The contact pulled over, stopped, and turned off the vehicle. The contact stated that after turning the vehicle on, smoke was coming from the vents. The contact had taken the vehicle to an independent mechanic. The vehicle was repaired; however, the vehicle failure had reoccurred. The contact stated that she smelled burning plastic inside the cabin of the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 141,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490965October 26, 2022
ELECTRICAL SYSTEM, ENGINE, STRUCTURE:BODY
My vehicle caught on fire while parked and unoccupied. Fire started in the engine compartment.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11490794October 25, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490595October 24, 2022
ENGINE
The bolts for my VANOS adjuster unit failed at approximately 143,000 miles on my 2011 328i xDrive Wagon (chassis code E91). In 2014, BMW issued a recall (campaign No. 14V-176) for this exact issue. On the first page under the "Model" section, it is stated that the E91 chassis is affected. However, on the second page, the E91 chassis is not listed under "Affected Vehicles". When checking the VIN number, my car does not have an open recall regarding this issue. However, the engine equipped in my car is also equipped in other models that are eligible for the recall, and my engine is clearly suffering from the exact failure described by the recall. I request the NHTSA to investigate why BMW did not include my model in this recall, and require BMW to issue the recall for my model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489918October 19, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489935October 19, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 35 MPH, the vehicle overheated with an abnormal burning plastic odor coming from the vents on the dashboard. The contact stated that the check engine warning light was illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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