BMW 328i Complaints

2,583 consumer complaints on file.

#11484662September 15, 2022
ELECTRICAL SYSTEM
The contact's son owns a 2011 BMW 328I. The contact stated that the vehicle was taken to an unknown dealer for battery replacement; however, 2-3 weeks later while her son was driving at an undisclosed speed, several unknown warning lights illuminated. Additionally, the turn signals failed to operate as needed. The vehicle was taken to a second dealer and the vehicle failed to restart. The dealer diagnosed that the footwell module had failed. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484359September 14, 2022
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, ENGINE
I have had continuous issues with the electrical system in the front drivers side headlight with burnt plastic housing to the main headlight and the plug for the blinker system. Sometimes it will work and most of the time it won't. I cant tell you the amount of times it has stopped working in the middle of using the blinker. Every time I attempt to change it out, the bulb ends up still in good shape after looking it over. I have always inserted a new one but the issue remains. I have had to replace the whole headlight unit because of the melted plastic not holding the plug any longer and the issue remains. The passenger side seatbelt light has been on for the past several years and will not go off. It shows a light stating the airbag is off. Every time I use the AC unit, I end up with a whole lot of AC condensation pouring out each side of my console soaking the floor of the vehicle and smelling horrible the next day. I don't understand how such a supposedly high quality car can have such stupid problems that cant seem to be fixed. I have had this car since 2013 and barely drive it as I have only put approx 9000 miles over the last 9 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484490September 14, 2022
UNKNOWN OR OTHER
The sunroof in my car exploded yesterday morning as I was driving in clear weather on the open freeway. There were no other vehicles or other obstacles near the car when the incident occurred; nothing to "throw up" a rock onto the car and cause the damage as BMW says occurs often in situations like this. When the sunroof blew out, it sounded like a gun went off in my car, My dad and I were was showered with glass, and the impact was so strong it made a dent on the roof of my car.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11484215September 13, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Coolant) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The contact stated that prior to the recall notice being received, while driving at an undisclosed speed, the headlights started to flicker and all the windows failed to operate as needed. The vehicle was towed to the dealer where the contact was informed that the PCV valve, footwell module, blower heater, and electrical harness need to be replaced. The vehicle was repaired however, the contact stated that while driving, he heard a sputtering noise when the check engine warning light illuminated and the Limp Mode warning light illuminated. The contact then stated that the engine started to misfire and the vehicle stalled. The vehicle was towed back to the dealer where it was diagnosed that the spark plugs, throttle body, valve cover, oil filter housing gasket, coolant hose, belt tensioner, ignition coils and 02 sensors needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to speak with the dealer for a loaner vehicle however, the contact was informed that no loaner vehicle was available. The failure mileage was approximately 153,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484264September 13, 2022
FUEL/PROPULSION SYSTEM
while im driving at my normal speed about 70mph the car start to get in safe mode, i was on the free way at the time so the car start to stop and lost accerlation, when i checl with my mechanic he told me i need to change the fuel pump and i found out there is a complane "Report Receipt Date: MAR 31, 2015 NHTSA Campaign Number: 15V189000 Component(s): FUEL SYSTEM, GASOLINE Potential Number of Units Affected: 18,054" but when i called the dealership they told me im not covered to fix the problem but my car was listed on here" Manufacturer: BMW of North America, LLC SUMMARY: BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi Gran Turismo, and 2015 428i Gran Coupe, 428xi Gran Coupe, and 435i Gran Coupe vehicles. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483722September 9, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483291September 7, 2022
ENGINE
The contact owns a 2012 BMW 328I. The contact stated while driving 40 MPH, the vehicle stalled. The contact stated that the "Contact BMW" and "Stop Driving" messages were displayed. The contact stated that the power brakes and power steering became inoperable whenever the vehicle stalled. The contact stated that the vehicle stalled at various speeds and became more frequent. The contact pulled off the roadway and was able to restart the vehicle after several attempts. The contact stated that the vehicle started and shifted to Limp Mode. The contact disconnected the battery to reset the function on the vehicle. The contact stated that after one failure, the vehicle failed to start and was towed to his residence. The vehicle was not taken to an independent mechanic or dealer. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483080September 6, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482888September 5, 2022
ENGINE
BMW 328I check engine sensor light on code p0281 to replace coolant thermostat. Part has been replaced and code continually appears something’s as ABS CHASIS malfunction sensor or check engine. Code also reads thermostat stuck open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482766September 3, 2022
ENGINE, POWER TRAIN
Driving to work and the engine oil pressure warning came up and the car began to decelerate and once completely stopped the power train malfunction warning popped up and I couldn’t restart the engine. Towed to BMW of Toledo and was Told the timing chain broke and destroyed the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482507September 1, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
There is a safety recall on my car. This recall involves an engine component known as the Positive Crankcase Ventilation (PCV) valve heater. The PCV valve heater may not have been produced to specifications which could lead to a short circuit. BMW DOES NOT HAVE AN AVAILABLE REMEDY FOR THIS RECALL AND DOES NOT HAVE ANY TIMELINE FOR FIXING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482082August 30, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482088August 30, 2022
STRUCTURE:BODY
The sunroof of my 2014 BMW 328i sedan exploded while driving on a highway at 75mph. The explosion sounded like a gunshot or a truck tire exploding. Thankfully I kept control of the car and the pull shield was closed preventing a majority of the glass from raining down on me and my passenger. We did pull over to the side of the highway were a witness described the glass as exploding up and sliding down the back of the car. Glass was found in the trunk crevasse of the car and inside the vehicle. Next, we proceeded to a safe location off the freeway and found the sunroof glass to have a hole in the center. The remaining glass was protruding upwards in a convex shape. To note, I did not have cars in front me during the explosion so no direct impact from a rock or other debris. My dealership has the car for inspection and repair. A claim with my insurance has been submitted. My car had a comprehensive service in May of 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481698August 29, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 328I. The contact stated that the check engine warning light was illuminated. The contact then received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The dealer was notified of the issue and scheduled an appointment for vehicle inspection. During the repair, the contact was informed that four bolts in the engine had fractured and that the part could not be repaired due to potential engine damage that could lead to an engine fire. The contact stated that upon return of the vehicle, an abnormally loud whistling sound was coming from the vehicle. The check engine warning light remained illuminated. The contact had the vehicle towed back to the dealer the next day where it remained in dealer possession. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 124,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481719August 29, 2022
ENGINE
The contact owned a 2013 BMW 328I. The contact stated that while the vehicle was parked outside of a friend's home, her friend received a call from a neighbor that a vehicle outside the home had caught fire. The fire department was called and the fire was extinguished. A fire report was filed and no injuries were reported. The vehicle was completely destroyed but had yet to be towed. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was a total loss. The failure mileage was approximately 83,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11480954August 24, 2022
ELECTRICAL SYSTEM
I brought my 2015 BMW 328i to a local BMW dealership service center to inspect why my check engine light turned on. As part of their multi-point inspection, the service technician found an unrelated problem with the rear left tail light. This was identified as a critical electrical issue that required immediate repair. The details are listed in the service center's repair estimate /invoice: Multi-Point Inspection Items requiring immediate attention Additional Service Repair Critical Cause UPON FURTHER INSPECTION OF VEHICLE, FOUND LEFT REAR TAIL LIGHT CONNECTOR MELTED CAUSING TURN SIGNAL MALFUNCTION. RECOMMEND REPLACING LEFT REAR TAIL LIGHT CARRIER , PINS , CONNECTOR Upon further investigation, I found dozens of online posts from BMW 3 series owners with the exact same issue. As noted by a reply from a BMW master certified technician, this is a known issue and a defect/flaw in the design where the ground wire in the taillight is undersized, thus resulting in overload and subsequent melting of the connector. Post after post on multiple sites contain BMW owners stating the exact same issue and cause regarding the brown/ground wire leading to an electrical short. An electrical short causing a connector to actually melt seems like a safety issue. This can lead to a fire. I find this disturbing, especially with a toddler that is strapped into a car seat in the back. This is a known issue with the design that impacts the safety of the vehicle and should be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480676August 23, 2022
ELECTRICAL SYSTEM
My car is suffering from recall 19V472000 for my bmw 328i . My car horn dash lights windshield wipers and all my electric functioning in this aspect have continued to go on and off causing me to almost wreck numerous times as well as causing others to wreck into my car. Yet my vin is not included in this recall when I type in my vin. My car type year and model is however. I have another recall just fixed by bmw for the blower motor wiring and one supposedly waiting on a remedy. Bmw you need to vin to this recall list and stop hiding that you screwed so many . We pay for luxury cars for a reason… not so they stall out, catch fire whether on or off, or the entire electric system fails. The problems started around 108k.This had put my family and granddaughter at risk.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11480486August 22, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact stated he detected an abnormal plastic burning odor inside the vehicle. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 75,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480626August 22, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480123August 19, 2022
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2013 BMW 328I. The contact stated while driving 40-45 MPH, the vehicle stalled. The drivetrain malfunction message was displayed. The contact was able to pull into a driveway. The vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic and diagnosed with a faulty oil pump which caused damage to the camshaft. The independent mechanic diagnosed that the engine needed to be replaced. The dealer was notified of the failure and informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 121,360.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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