Acura RDX Complaints

2,183 consumer complaints on file.

#11377878December 4, 2020
SERVICE BRAKES
TYPICALLY ONLY IN COLD MONTHS, BRAKES SQUEAL EXTREMELY LOUDLY AND FEEL LIKE THEY ARE GRABBING, ESPECIALLY IF DOWNHILL (AND IT CAN BE AT LOW SPEEDS AND MINOR DECLINES). THE OCCURRENCE HAPPENED WITHIN 2-3 WEEKS OF PURCHASE AND WAS REPORTED TO DEALER. DEALER FOUND NO EVIDENCE OF ISSUES. TOLD TO REPORT TO CLIENT SERVICES AND WAS TOLD WORKING ON SOLUTION. NOW TOLD DEALER WILL NEED TO RESOLVE IF THERE'S ISSUES. ISSUE OCCURS AT ANY RATE OF SPEED AND DISSIPATES, FOR MOST PART, AFTER DRIVING AWHILE BUT WILL RETURN WITHIN 30 MINUTES OF CAR-BEING TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377909December 4, 2020
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS ARE VERY DIM ON MY ACURA RDX. IT'S VERY HARD TO SEE THE ROAD AT NIGHT AND AS SUCH IT IS UNSAFE FOR DRIVING AT NIGHT. I HAVE HAD THE BULBS REPLACED TWICE AND THE LENSES PROFESSIONALLY BUFFED. THE ACURA DEALERSHIP SAID THAT THEY CANNOT REPAIR AND WOULD NEED TO REPLACE BOTH HEADLIGHT ASSEMBLIES AT A RIDICULOUS COST. NO PROBLEMS WITH HIGH BEAMS, ONLY LOW BEAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377396December 1, 2020
EXTERIOR LIGHTING
THE HEADLIGHTS ARE NOT SUFFICIENTLY BRIGHT TO LIGHT UP THE ROAD OR ROAD SIGNS. THE DEALER IS FAMILIAR WITH THE PROBLEM BUT DOESN'T HAVE A SOLUTION TO OFFER. THE LIGHT COVERS ARE CLEAR WITH NO FOGGING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376675November 27, 2020
ENGINE, FUEL/PROPULSION SYSTEM
I WAS DRIVING ON A FREEWAY AT 4:30AM WHEN I SUDDENLY LOST ALL POWER FROM THE ENGINE AND IT WENT INTO LIMP MODE. THE CHECK ENGINE LIGHT WAS FLASHING AND FORTUNATELY THERE WAS NO TRAFFIC SO I WAS ABLE TO PULL OFF THE ROAD. I SHUT OFF THE CAR AND SAT FOR A FEW MINUTES AND WHEN I RESTARTED THE CAR EVERYTHING WAS WORKING FINE. I HAD A 12 HOUR DRIVE AHEAD OF ME AND I NEVER STOPPED THINKING OF HOW THAT COULD HAVE ENDED UP SO BADLY. LATER THAT DAY AS I WAS DRIVING THROUGH ATLANTA I SHUDDERED TO THINK WHAT COULD HAVE HAPPENED IF THIS LACK OF PROPULSION HAD OCCURRED. MY GUESS, QUITE BLUNTLY, IS THAT I PROBABLY WOULD HAVE BEEN KILLED. I HAVE READ ONLINE OF THIS PROBLEM HAPPENING TO A SIGNIFICANT NUMBER OF OTHER PEOPLE. ACURA NEEDS TO BE HELD ACCOUNTABLE BEFORE SOMEONE IS KILLED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376407November 26, 2020
FUEL/PROPULSION SYSTEM
VEHICLE EXPERIENCED INTERMITTENT STARTING HESITATION, TOOK TO ACURA DEALER, DEALER DIAGNOSED LOW PRESSURE FROM FUEL PUMP (40 PSI VS. 55 PSI SPEC). HAD TO REPLACE FUEL PUMP, AND PAID FULL COST OUT OF POCKET. APPEARS ACURA FUEL PUMP ISSUE IS FOR YEARS PRIOR TO 2019, AND RECALL SHOULD BE EXPANDED IN SCOPE, AS MY ACURA RDX IS A 2015 AND ALSO HAD A FAULTY FUEL PUMP. I AM THE ORIGINAL VEHICLE OWNER AND MAINTAIN MY VEHICLE QUITE WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376408November 26, 2020
ENGINE
I WAS DRIVING DOWN AN EXPRESSWAY AND HAD STOPPED AT A TRAFFIC SIGNAL. AS THE SIGNAL TURNED GREEN, I ACCELERATED AND AS SOON AS THE CAR WAS OUT OF THE INTERSECTION, IT WENT INTO THE SO CALLED 'LIMP MODE' WITH ALL POWER GONE. THE CAR STARTED TO FLASH ALL LIGHTS LIKE CHECK ENGINE, BRAKE SYSTEM, ACC SYSTEM ETC. AND I HAD TO STOP ON THE SHOULDER. CALLED EMERGENCY SERVICES AND GOT THE VEHICLE TOWED TO DEALERSHIP. IT IS A DANGEROUS SITUATION AND I COULD HAVE BEEN HIT FROM BEHIND BY OTHER CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376346November 25, 2020
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE LOW BEAM HEAD LIGHTS WERE VERY DIM, REDUCING THE VISIBILITY FOR THE DRIVER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PRECISION ACURA OF PRINCETON LOCATED AT 3001 US-1, LAWRENCEVILLE, NJ 08648, WHO DIAGNOSED THAT BOTH THE DRIVER'S AND PASSENGER'S SIDE HEADLIGHT ASSEMBLIES WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376106November 24, 2020
ENGINE, VEHICLE SPEED CONTROL
NOVEMBER 22, 2020 10:15 PM ROUTE 287 (IN ROUTE TO EDISON RTE 1 EXIT). 2020 ACURA RDX A-SPEC - A FEW MINUTES AFTER ACCELERATING SAFELY ONTO A MERGING LANE (WITH TRUCKS) THE ENGINE PERFORMANCE LIGHT STARTS BLINKING AND CAR STARTED TO SLOW DOWN ALMOST TO A ROLL. AS THE TRUCK'S HEADLIGHTS GOT CLOSER, IT MANAGED ALONG WITH SEVERAL OTHER CARS TO SWITCH LANES AS I TURNED HAZARD LIGHTS ON AND STEERED THE CAR INTO THE SHOULDER. I TURNED THE CAR OFF (HAZARD LIGHTS STILL ON) WAITED A FEW MINUTES AND WHEN I TURNED IT BACK ON THE ENGINE PERFORMANCE LIGHT WAS OFF AND I WAS ABLE TO DRIVE HOME. ACURA NEEDS TO ADDRESS THIS BEFORE SOMETHING TRAGIC HAPPENS. CAR WAS PURCHASED IN JUNE AND WAS UNDER 6700 MILES WHEN THIS HAPPENED. IT WAS ALSO SERVICED WITH MAINTENANCE B A WEEK PRIOR TO MY TRIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376228November 24, 2020
SERVICE BRAKES
THE FRONT AND/OR REAR BRAKES MAKE A HIGH-PITCHED SQUEAL WHEN LIGHTLY APPLIED AT 15 MPH OR LESS. MY VIN DIDN'T MAKE IT ON THE PUBLISHED LIST BELOW, BUT I AM EXPERIENCING THE SAME ISSUES. PLEASE UPDATE THE SERVICE BULLETIN TO INCLUDE MY VIN: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10168081-0002.PDF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376013November 23, 2020
SERVICE BRAKES, ENGINE
ISSUE WITH BREAK HOLD FEATURE. WHEN BRAKE HOLD BUTTON IS ON CAR WILL KEEP THE BRAKE ON EVEN WHEN DRIVER RELEASES THE PETAL. IN ADDITION THE VEHICLE IS DEFAULTED SO THE ENGINE AUTOMATICALLY WILL SHUT OFF WHEN BRAKE PETAL IS PRESSED ALL THE WAY DOWN. BUT OFTEN WHEN THE HVAC SYSTEM NEEDS TO RUN IT WILL START THE ENGINE WHILE STOPPED. WHEN THIS HAPPENS THE AUTO BRAKE RELEASES AND CAR STARTS MOVING FORWARD. THIS HAS HAPPENED MANY TIMES. VEHICLE IS STATIONARY, BRAKE HOLD IS ON, ENGINE AUTO OFF IS ON AND SITTING AT A TRAFFIC LIGHT. ENGINE IS OFF BUT CAR IS TURNED ON. AC STARTS WHICH MAKES ENGINE START, ENGINE STARTING CAUSES BRAKE TO RELEASE. THE VEHICLE MOVES FORWARD. IT COULD CRASH INTO ANOTHER CAR OR RUN SOMEONE OVER. IT HAPPENS A LOT. DO I NEED TO REPORT EACH TIME IT HAPPENS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375563November 20, 2020
EXTERIOR LIGHTING
: THIS IS MY FOURTH ACURA VEHICLE. (98 INTEGRA/2010 RDX/2010 TSX) AND NOW A CPO 2015 RDX. THE VEHICLE IN THE DAYLIGHT, IS EXCELLENT. HOWEVER, THE AMOUNT OF LIGHT THAT THE HEAD LIGHTS ILLUMINATES IS EXTREMELY POOR, ALMOST DANGEROUS. THE DEALER IS VERY GOOD AND THEY HAVE STATED THEY KNOW ITS AN ISSUE, AS THE FOIL IS NOT REFLECTIVE ENOUGH. THE LENS' ARE CRYSTAL CLEAR, SO THAT IS NOT THE ISSUE. I AM CONCERNED FOR MY DAUGHTER, WHO IS A NEW DRIVER, AND TRIED TO DRIVE THE VEHICLE AT NIGHT AND CAME BACK TERRIFIED THAT SHE WAS UNABLE TO SEE WELL AT VS. OUR 2017 OUTBACK. THERE SHOULD BE A RECALL ON THIS AS IT CLEARLY A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375366November 19, 2020
ENGINE
TL* THE CONTACT OWNS A 2020 ACURA RDX. THE CONTACT STATED THAT WHILE ACCELERATING ABOVE 50 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT PULLED OVER AND WAITED FOR SEVERAL MINUTES BEFORE RESTARTING THE VEHICLE AND, THE VEHICLE OPERATED AS INTENDED. NAPLETON'S PALM BEACH ACURA (6870 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411, (877)363-2817) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE DIAGNOSED. THE CONTACT WAS NOTIFIED OF AN UNKNOWN TSB RELATED TO THE FAILURE. THE CONTACT WAS INFORMED TO CALL BACK IN JANUARY 2021 FOR ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER RECOMMENDED THAT THE VEHICLE BE DIAGNOSED AND THE RESULTS FORWARDED TO A REPRESENTATIVE. THE CONTACT WAS PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,300.*DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375392November 19, 2020
SUSPENSION
THE FRONT LOWER CONTROL ARMS HAVE WORN AND REQUIRED REPLACEMENT TWICE SINCE I PURCHASED THE CAR NEW IN MARCH OF 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375239November 18, 2020
ELECTRICAL SYSTEM, ENGINE
WHILE TRAVELING AT HIGHWAY SPEED WITHOUT WARNING VEHICLE SLOWED TO AN IDLE AND WOULD NOT RE-ACCELERATE. VEHICLE WAS TOWED TO AN ACURA DEALER WHO FAILED TO FIND A FAULT. EXACT SAME SITUATION OCCURED THE NEXT DAY ON THE HIGHWAY. ONLY THIS TIME I SHUT OFF THE VEHICLE FOR 30 SECONDS AND IT RESTARTED AND RESUMED FULL POWER. WAS ABLE TO DRIVE IT TO AN ACURA DEALER WHO AGAIN COULD NOT FIND A FAULT ON THE COMPUTER. HOWEVER, THE DEALER KEPT THE VEHICLE AND ORDERED AND REPLACE THE VEHICLE FUEL PUMP COMPLETE. NO ISSUES SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375011November 17, 2020
ENGINE
AFTER A STOP AT THE VA WELCOME CENTER, I ATTEMPTED TO MERGE INTO TRAFFIC ON I-81 NORTH. THE VEHICLE SUDDENLY LOST POWER AND THE CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO MOVE TO THE SHOULDER AND AVOID BEING REAR ENDED. THE VEHICLE WAS TOWED TO DUNCAN ACURA. THEY DETERMINED MULTIPLE CASES OF SIMILAR MODELS HAD THE SAME COMPLAINT. THIS IS A KNOWN ISSUE THAT HAS THE POTENTIAL FOR LOSS OF LIFE AND SHOULD BE REMEDITED IMMEDIATELY. ONE ONLINE SOURCE SAID ACURA HAS KNOWN OF THIS PROBLEM SINCE 2016.*DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374368November 12, 2020
ENGINE
FIRST TIME OCCURRENCE; I AM THE FIRST TIME OWNER AND BOUGHT MY CAR NEW. APPROXIMATELY 1 YEAR AND 3 MONTHS OF OWNERSHIP. ATTEMPTED TO MERGE ONTO THE FREEWAY. GOING ABOUT 55 MPH AND ATTEMPTED TO ADVANCE TO 65 MPH. RPMS INCREASED TO ABOUT 4500-5500 BUT NO SPEED INCREASE. VEHICLE MADE A ERVING ENGINE SOUND. FLASHING CHECK ENGINE LIGHT THEM CAME ON AND AGAIN SO SPEED INCREASE WITH PRESSING THE GAS PEDAL. CAR THEN STARTED SLOWING DOWN AS IT WAS NOT RESPONDING TO MY FOOT ON THE GAS. HAD TO MERGE ONTO THE SIDE OF THE ROAD, TURN THE VEHICLE OFF THEN BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373896November 9, 2020
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
ON TWO OCCASIONS THE ACURA COLLISION MITIGATION BRAKING SYSTEM "CMBS" ENGAGED ERRONEOUSLY AND AGGRESSIVELY. 1)WHILST TRAVELING ON AN INTERSTATE IN HEAVY TRAFFIC AT A SPEED OF ABOUT 50 MPH, THE CAR WE WERE FOLLOWING MOMENTARILY BRAKED THEN QUICKLY ACCELERATED. ACCORDINGLY OUR VEHICLE WAS BRAKED, AND UPON RELEASING THE BRAKE TO CONTINUE TO FOLLOW THE FLOW OF TRAFFIC, THE RDX'S SYSTEM MISREAD THE CLEAR ROAD AHEAD AND AUTOMATICALLY BRAKED, HARD, FULLY STOPPING THE VEHICLE. THE VEHICLE BEHIND US SKIDDED TO THE SHOULDER TO AVOID HITTING US, AND IT ALMOST CAUSED A MULTI-CAR PILE UP. 2) WHILE DRIVING ON A TWO-WAY TWO-LANE ROAD THE SYSTEM ENGAGED WHILE ROUNDING A BEND OF ABOUT 30 DEGREES AT ABOUT 25 MPH. A VEHICLE WAS COMING AROUND THE APEX OF THE BEND IN THE OPPOSITE DIRECTION (OTHER VEHICLE BENDING TO THE LEFT) JUST AS OUR VEHICLE ALSO REACHED THE APEX OF THE TURN (BENDING TO THE RIGHT RIGHT); THE CMBS FLASHED "BRAKE", BUT AS NO BRAKING WAS WARRANTED NOR APPLIED, THE CMBS SYSTEM FLASHED "BRAKE" ON THE DASH AND SUBSEQUENTLY BRAKED ABRUPTLY, AGAIN STOPPING THE VEHICLE IN A TRAFFIC LANE WITH A CLEAR ROAD AHEAD. WE CURRENTLY HAVE TWO OTHER VEHICLES WITH FORWARD COLLISION MITIGATION SYSTEMS AND HAVE HAD THAT FEATURES IN THREE OTHER VEHICLES SINCE 2015. I'VE NEVER EXPERIENCED THIS TYPE OF BEHAVIOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373138November 5, 2020
SEAT BELTS
PASSENGER SIDE SEAT BELT WILL NOT LATCH INTO PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373083November 4, 2020
VEHICLE SPEED CONTROL
I WAS DRIVING ON THE INTERSTATE AT ABOUT 65 MPH. IT WAS RAINING. I NEEDED TO ACCELERATE QUICKLY IN ORDER TO AVOID A CAR THAT WAS TRYING TO MERGE INTO MY LANE. WHEN I HIT THE ACCELERATOR, THE CAR CUT OFF. THIS CAUSED ME TO LOOSE SPEED AND ALMOST HAVE AN ACCIDENT. I HAD TO RESTART THE CAR TO GET IT BACK INTO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372852November 3, 2020
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
LKAS SYSTEM IS DANGEROUS - WILL PULL TO THE RIGHT THEN SHIFT TO LEFT DRAMATICALLY AND THEN OVERSHOOT MARKERS. WILL TAKE YOU OFF THE ROAD, CAR WILL NOT STAY IN THE CORRECT LANE. DOES NOT RECOGNIZE DOUBLE YELLOW LINES AND CUTS RIGHT ACROSS THEM, SOMETIMES UNEXPECTEDLY. PAYS NO ATTENTION TO THEM DRIVING ON A 8 LANE HIGHWAY, IN THE FAST LANE WITH CRUISE CONTROL ON. I AM PASSING A CAR/TRUCK GOING SLOWER IN THE NEXT LANE TO MY RIGHT. ALL OF A SUDDEN, THE CAR JUST HITS THE BRAKES AND SOUNDS AN ALARM. VERY DANGEROUS, CAN BE HIT FROM BEHIND DUE TO SUDDEN UNEXPECTED BRAKING. MY CAR WAS NOT CLOSE TO THE OTHER VEHICLE ONLY APPROACHING IT. I'VE HAD THE SAME THING HAPPEN WHEN I'M MOVING TO AN EXIT LANE WITH THE BLINKER ON. WHEN APPROACHING AN ENTRANCE ONTO THE INTERSTATE, THE CAR SEES THE GUARD RAIL AS A HAZARD AND AGAIN, BRAKES HARD WHILE FLASHING THE WARNING LIGHT. E CAR, I HAVE REPORTED IT TO THE SERVICE GROUP BUT AS ALWAYS THE PROBLEMS OCCUR RANDOMLY I'VE ALSO HAD IT HAPPEN WITH A LONER, A 2020 MODEL. WHEN APPROACHING AN ENTRANCE ONTO THE INTERSTATE, THE CAR SEES THE GUARD RAIL AS A HAZARD AND AGAIN, BRAKES HARD WHILE FLASHING THE WARNING LIGHT. STUPID! THE TURN SIGNAL IS IN USE. THESE ARE VEHICLE HAZARDS CAUSED BY THE SO CALLED, ENHANCED SAFETY FEATURES, BUT WHICH, IN FACT, CREATE A SITUATION THAT IS DANGEROUS. IF ANYONE ELSE DRIVES THE CAR, I HAVE TO SPEND TIME EDUCATING THEM OF THE 'PROBLEMS' THEY MAY ENCOUNTER DRIVING THE CAR. I HAVE REPORTED IT TO THE SERVICE GROUP BUT AS ALWAYS THE PROBLEMS OCCUR RANDOMLY AND NEVER WHEN THE CAR IS IN FOR SERVICE. I'VE ALSO HAD IT HAPPEN WITH A LONER, A 2020 MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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