Acura RDX Complaints

2,183 consumer complaints on file.

#11398679March 2, 2021
EXTERIOR LIGHTING
HEADLAMPS DETERIORATE IN THE HOUSING CAUSING THE LIGHT OUTPUT TO DANGEROUSLY DROP FOR NIGHTTIME DRIVING. HARD TO GET PICTURES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398495March 1, 2021
SUSPENSION
FAILURE OF FRONT STRUT ASSEMBLIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397769February 24, 2021
EXTERIOR LIGHTING
THE REFLECTIVE COATING THAT IS SUPPOSED TO ILLUMINATE YOUR BEAMS BREAKS DOWN IN A SHORT TIME RESULTING IN POOR LIGHTING OF ROADWAYS AT NIGHT. HONDA HAD A RECALL, ACURA MAY HAVE USED THE SAME MANUFACTURER. REPLACING BULBS DOES NOT CORRECT THE PROBLEM. APPEARS TO BE SAME PROBLEM AS NHTSA RECALL 14V323000 FOR ACURA ILX. HELP!~ I HAVE APPROX. 88,000 MILES ON VEHICLE AND USE LIGHTS BOTH DAYTIME AND NIGHT TIME - NOW CAN ONLY USE HIGH BEAMS AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396930February 19, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
WHILE USING THE CRUISE CONTROL, VEHICLE WILL AUTOMATICALLY SLAM ON THE BRAKES WITHOUT REASON. THIS TYPICALLY OCCURS ON HIGHWAY WHERE VEHICLE WILL AUTOMATICALLY BRAKE REDUCING SPEED DRAMATICALLY. VEHICLE WILL GO FROM 70MPH TO 55 MPH IN A FEW SECONDS CAUSING THE VEHICLES BEHIND TO HAVE TO BRAKE FAST TO AVOID COLLISION. ACURA HAS WORKED ON VEHICLE 4 TIMES AND CLAIMS THEY CANNOT FIX THE SYSTEM. I WAS TOLD TO HOLD MY FOOT OVER THE ACCELERATOR TO INCREASE SPEED WHEN THIS HAPPENS. THEY ALSO TOLD ME THAT THEY ARE VERY AWARE OF THIS PROBLEM BUT OFFERED NO CORRECTION FOR THIS UNSAFE CONDITION. IT HAS HAPPENED AT LEAST 100 TIMES. VEHICLE IS 4 YEARS OLD WITH 7,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396649February 17, 2021
EXTERIOR LIGHTING, VISIBILITY/WIPER
THE LOW BEAM HEADLIGHT ARE EXTREMELY DIM OFFERING NO NIGHT TIME VISIBILITY WITHOUT USING THE HIGH BEAM HEADLIGHTS. THE DEALER HAS REPLACED THE BULBS AND ADJUSTED THE LIGHTING AND THERE IS NO IMPROVEMENT. THE CAR HAS 80,000 MILES AND UPON FURTHER RESEARCH THIS IS A VERY COMMON PROBLEM WITH THESE 2015 RDX VEHICLES. THE CAR IS NOT SAFE TO DRIVE AT NIGHT. MY ACURA SERVICE DEPARTMENT ACTUALLY TOLD ME THAT THESE CARS ARE KNOWN FOR HAVING POOR VISIBILITY. THE ISSUE IS ONLY WHEN USING THE LOW BEAM HEADLIGHTS. THIS IS A SAFETY HAZARD AND NEEDS TO E REPAIRED BY ACURA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396441February 16, 2021
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT STATED THAT THE HEADLAMP HOUSING HAD DETERIORATED RESULTING IN POOR VISIBILITY WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KEY ACURA OF GAINESVILLE (3435 N MAIN ST, GAINESVILLE, FL 32609, (855) 856-9562) WHERE IT WAS DIAGNOSED WITH NEEDING THE HEADLAMP HOUSING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396339February 15, 2021
POWER TRAIN, VEHICLE SPEED CONTROL
ON 2 OCCASIONS WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE WOULD BARELY ACCELERATE BEYOND 5 MPH EVEN WHILE ATTEMPTING TO REACH NORMAL SPEED OF 35 MPH. THE VEHICLE RPM'S WERE AT 6,000 - 7,000 INDICATING THE ACCELERATOR WAS TELLING THE ENGINE TO PRODUCE PROPULSION, YET THE ONLY WAY TO CORRECT THE ISSUE WAS TO PARK, TURN OFF THE VEHICLE, AND RESTART THE ENGINE. THIS APPEARS TO BE A RE-OCCURRING ISSUE WITH THE TRANSMISSION / DRIVETRAIN / SOFTWARE THAT HAS BEEN KNOWN WITH ACURA TRANSMISSIONS SINCE 2016. DEALER COULD NOT FIND A FAULT CODE, DROVE THE VEHICLE FOR OVER 150 MILES AND COULD NOT REPRODUCE THE ISSUE. HOWEVER, THERE ARE NUMEROUS COMPLAINS ONLINE SHOWING THE SAME ISSUE INCLUDING A CLASS ACTION LAWSUIT THAT WAS FILED IN 2020. YET ACURA HAS ISSUED NO RECALL ALERT OR PERMANENT SOLUTION (CONFIRMED BY DEALER). ISSUES WITH THE VEHICLE QUICKLY DEACCELERATING AND ENTERING "LIMP" MODE HAVE ALSO BEEN REPORTED WHICH APPEARS TO BE SIMILAR IN NATURE AND ROOT-CAUSE BEING THE TRANSMISSION / SOFTWARE RELATED ISSUE. THIS PROBLEM CAN RESULT IN UNEXPECTED ENGINE FAILURE OR INABILITY TO OPERATE THE VEHICLE IN A HIGH-RISK SITUATION SUCH AS HIGHWAY DRIVING, CROSSING AN INTERSECTION, CAUSING A VEHICLE PILE-UP, OR WORSE. AFTER 4+ YEARS AND THOUSANDS OF REPORTS OF THE SAME ISSUE, A FEDERAL INVESTIGATION SHOULD BE INITIATED BEFORE A LARGER WIDESPREAD EVEN OCCURS SIMILAR TO WHAT HAPPENED WITH TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396188February 14, 2021
EXTERIOR LIGHTING
THE HEADLIGHT LOW BEAMS ARE NOT BRIGHT ENOUGH. NIGHT TIME DRIVING ON THE ROAD WITHOUT STREET LIGHTS, THE VISIBILITY CAN ONLY REACH ABOUT ONE VEHICLE AHEAD. FOR INSTANCE, WE WERE DRIVING 60MILES/HOUR ON I-94 WITHOUT ANY STREET LIGHTS NOR LANE MARK REFLECTORS, WE WERE UNABLE TO SEE 50FT IN FRONT OF US. THIS CREATES A VERY DANGEROUS SITUATION. PHOTO WERE UNABLE TO PROVIDE SINCE WE WERE JUST TRYING TO STAY ALIVE DRIVING IN THE DARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396087February 13, 2021
EXTERIOR LIGHTING, VISIBILITY/WIPER
MY 2015 RDX HEADLIGHTS ARE SO DIM THAT DRIVING IT AT NIGHT IS A MAJOR SAFETY HAZARD. I HAVE REPLACE MY BULBS 3 TIMES AND EVEN UPGRADED THEM TO LED'S AND THE PROBLEM DTILL EXIST. I TOOK IT TO MY LOCAL ACURA DEALERSHIP AND THEY REPLACED THE BULBS AND SUGGESTED I NEEDED A NEW HOUSING. THEY INSTALLED THE NEW HOUSING AND IT STILL ISN'T ANY BETTER. I'VE SPENT OVER $1000 TRYING TO REMEDY THE ISSUE. THE DEALERSHIP WANTS $2200 TO REPLACE THE HEADLAMP ASSEMBLIES. WHEN I PURCHASED THIS VEHICLE I THOUGHT I WAS PURCHASING A LUXURY VEHICLE AND NOT SOMETHING THAT SUCH A MAJOR ISSUE IN WORKMANSHIP WOULD GO UNNOTICED AND UNSPOKEN FOR BY THE COMPANY. I WORRY ABOUT THE SAFETY OF ME AND MY SON DUE TO THE POOR VISIBILITY THAT I AM LOOKING TO TRADE THIS CAR AS IT IS UNSAFE TO OPERATE AFTER DARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394602February 4, 2021
EXTERIOR LIGHTING
I HAVE PUT THREE SETS OF HEADLIGHTS OVER THE LAST 3 YEARS IN MY VEHICLE TO NO AVAIL. IT IS SO DARK WHEN I DRIVE NOW I CAN ONLY DRIVE WHILE USING HIGH BEAMS. I AM TOLD BY THE DEALER THE REFLECTOR HAS MALFUNCTIONED AND I MUST REPLACE THE HEADLIGHTS REFLECTORS. THE DEALER EVEN REPLACED MY HEADLIGHTS 9 MONTHS AGO AND NEVER MENTIONED THE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394742February 4, 2021
EXTERIOR LIGHTING
HEADLIGHTS ARE ON AND THE PLASTIC LENS COVER IS CLEAR (NOT FOGGED OVER), HOWEVER THE HEADLIGHTS DO NOT LIGHT UP THE ROAD AT NIGHT. SIMILAR TO OTHER POSTS, PASSENGERS HAVE ASKED IF MY HEADLIGHTS ARE ON WHEN IN FACT THEY WERE ON. THE TURN SIGNALS LIGHT UP THE ROAD MORE THAN THE HEADLIGHTS. THE HIGH BEAMS WORK FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394410February 3, 2021
EXTERIOR LIGHTING
HEADLIGHTS ARE DULL AND MAKES IT ARE TO SEE AT NIGHT. CHANGED OUT BULBS BUT DID NOT FIX THE PROBLEM. CONTACTED DEALERSHIP AND WAS TOLD IT IS A KNOWN DEFECT LIKE ISSUE WITH THE REFLECTORS/MIRRORS WITHIN THE HEADLIGHT AND WAS TOLD THE WHOLE HEADLIGHT NEEDS TO BE REPLACED. OVER $2,000 BUT DEALERSHIP WOULD GIVE A DISCOUNT. IF ACURA IS AWARE THAT THE LIGHTS ARE SO DEM AT NIGHT THAT DRIVERS CAN NOT SEE CLEARLY, THIS IS A SAFETY ISSUE THEY SHOULD TAKE CARE OF. THIS IS ONGOING PROBLEM SINCE IVE OWNED THE VEHICLE AND HAS GOTTEN WORSE THROUGH THE YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391164February 2, 2021
UNKNOWN OR OTHER
I WAS DRIVING ON A LOCAL STREET AND I HEARD A LOUD POP. BUT I DID NOT SEE ANYTHING BOUNCE OFF THE CAR. THAN I HEARD WIND NOISE FROM THE SUNROOF AND PARTICLES. I THAN DROVE HOME SLOWLY AND LOOK ON TOP OF MY CAR THE SUNROOF WAS SHATTER AND HAD A BIG HOLE. I GOOGLE THE PROBLEM AND THERE WERE INCIDENT THAT HAPPEN THE SAME LIKE ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394376February 2, 2021
EXTERIOR LIGHTING
BOTH DRIVER AND PASSENGER LOW BEAM HEADLIGHTS ILLUMINATION HAS DECREASED SIGNIFICANTLY TO THE POINT IT IS UNSAFE TO DRIVE AT NIGHT. IT DOES NOT PROVIDE PROPER LIGHTING TO ILLUMINATE ROAD, ROAD SIGNS OR OTHER VEHICLES. THE ILLUMINATION DOES NOT CHANGE IF VEHICLE IS STATIONARY OR WHILE DRIVING. VEH. HAS 80K MILES AND IT APPEARS ITS IS A COMMON PROBLEM WITH ACURAS OF THIS YEAR AND MODEL. INSTALLED NEW BULBS AND IT IS STILL TOO DIM. VEHICLES WILL FLASH THEIR LIGHTS AT ME THINKING I DO NOT HAVE MY LOW BEAMS ON BUT I DO THEY JUST SUCK. IN MY RESEARCH, IT APPEARS THAT THERE IS AN ISSUE WITH A REFLECTIVE AREA INSIDE THE HEADLIGHT ASSEMBLY THAT AFFECTS THE BRIGHTNESS OF THE BULBS. I BELIEVE THIS HAS BEEN RECALLED ON A ANOTHER ACURA MODEL ABOUT THE SAME AGE. I ALSO UNDERSTAND THAT THE ONLY SOLUTION IS TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY WHICH COST OVER A COUPLE THOUSAND EACH. THE GLASS COVER OVER THE FRONT OF THE HEADLIGHT IS ALSO FOGGED OR YELLOWED A BIT WITH AGE BUT NOT CONCERNING. I HAVE NOTICED THIS PROBLEM SINCE SUMMER OF 2020 BUT NOW IT IS TO THE POINT THAT I DO NOT DRIVE MY CAR AT NIGHT AND HAVE TO BORROW FAMILY MEMBERS' VEHICLES DUE TO MY AND OTHERS SAFETY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390934February 1, 2021
ELECTRICAL SYSTEM, SUSPENSION
ALL OF A SUDDEN AFTER STARTING MY CAR UP IN THE MORNING MY ADAPATIVE DAMPER SYSTEM WARNING LIGHT CAME ON. I CALLED THE ACURA DEALER AND THEY DIDN'T KNOW WHAT I WAS TALKING ABOUT. I HAD TO EXPLAIN TO THE SERVICE REPRESENTATIVE WHO SHOULD KNOW THAT ACURA ADVANCE MODEL HAS AN ELECTRONIC SHOCK SYSTEM THAT ADJUSTS SHOCKS FOR CERTAIN TYPE OF DRIVING. I PERSONALLY LEAVE MINE ON COMFORT BUT NOW IT'S STUCK IN SPORTS MODE. I DROVE 4 HOURS TO TAKE IT TO THE DEALER AND IT TOOK THEM LITERALLY 5 HOURS TO DIAGNOSE THAT THE WIRING HARNESS IS BAD. THEY SAID THEY WILL HAVE TO LITERALLY TAKE APART ALL THE INTERNAL CONSOLE, SEATS, CARPETS, ETC TO REMOVE THAT ITEM AND REPLACE IT. NOW IT'S ON BACK ORDER FOR A MONTH. THE ADVISER SAID I CAN DRIVE IT WITHOUT ANY ISSUES FOR NOW BUT THEY WEREN'T SURE. SO WHEN I LEFT THE DEALER WE HAD A HUGE WINTER STORM AND MY VEHICLE COULDN'T AUTOMATICALLY ENGAGE THE ALL WHEEL OR SNOW DRIVING OPTIONS BECAUSE THE ADAPTIVE DAMPER SYSTEM IS ALL INTERLINKED TO THE ISSUE WITH THE WIRING HARNESS. NORMALLY IT WOULD HAVE TAKE ME 4 HOURS TO GET HOME INSTEAD IT BECAME AN 8 HR ORDEAL. MY VEHICLE WAS SLIDING SIDE TO SIDE AND SLIPPING. I HAD A ALL WHEEL DRIVE VEHICLE THAT COULD NOT ENGAGE THE ALL WHEEL SYSTEM AND COULDN'T USE THE SNOW DRIVING OPTIONS. INSTEAD WAS STUCK IN THE SPORTS MODE..... A VEHICLE THAT IS NOT EVEN 1 YEARS OLD HAVING SOME MAJOR ISSUES LIKE THIS DOES NOT SEEM NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391070February 1, 2021
EXTERIOR LIGHTING
IT IS A COMMONLY KNOWN (WITH CONSUMERS) PROBLEM, THAT MANUFACTURERS CHOOSE TO IGNORE. I HAVE A 2013 ACURA RDX, THAT I BOUGHT NEW IN DECEMBER 2012. THE VEHICLE HAS NEVER BEEN IN ANY TYPE OF ACCIDENT. THE VEHICLE HAS ALWAYS BEEN MAINTAINED BY MYSELF, OR AN ACURA/HONDA DEALERSHIP. MY PROBLEM ARE THE HEADLIGHTS. I CAN NOT SEE MUCH WITH THEM ANYMORE. I HAVE NEVER PUT ANY AFTERMARKET LED TYPE OR OTHER BULBS, NOR HAVE THEY EVER BEEN ALTERED IN ANY WAY. I REPLACED THE BULBS (WITH OEM STYLE) THINKING IT WAS THE BULBS THEMSELVES, WITH THE SAME RESULTS. IN ANY INCLEMENT WEATHER, ESPECIALLY RAIN, OR WITH ONCOMING TRAFFIC, I SEE LESS. I UNDERSTAND ONCOMING TRAFFIC WILL LESSEN WHAT A DRIVER SEES, BUT THIS IS BEYOND NORMAL. THE LENSES ON MY VEHICLE ARE ALSO CLEAR (NOT YELLOW FROM YEARS OF SUNLIGHT EXPOSURE). THE VEHICLE IS ALWAYS GARAGE-KEPT, WHEN AT HOME. FROM MY RESEARCH, THE HEADLIGHT REFLECTORS INSIDE THE HOUSING, DETERIORATE. THIS CAUSES VERY LITTLE LIGHT TO REFLECT IN THE RIGHT DIRECTION. IF THIS IS CONSIDERED "WEAR AND TEAR", I WOULD FIX THIS ISSUE MYSELF. BUT TO ME, I FEEL THAT THIS A TERRIBLE DESIGN, THAT ACURA SHOULD FIX. MY INABILITY TO SEE WHILE DRIVING, IS A HAZARD. I CONTINUE TO MAINTAIN MY VEHICLE AS REQUIRED. I HAVE A DIFFERENT VEHICLE THAT WAS BOUGHT NEW, IN 2003 AND NOW HAS 230K MILES, NO PROBLEMS. I MAINTAIN MY VEHICLES WELL! I DON'T FEEL THAT I SHOULD HAVE TO PAY SEVERAL THOUSANDS TO HAVE THE HEADLIGHTS FIXED ON MY ACURA, OR TO TRADE THE ACURA IN, AS A REASON TO GET RID OF A KNOWN ISSUE. I HAVE INVESTED IN THE ACURA, TO KEEP IT RUNNING AT ITS BEST. WHEN I BOUGHT THE ACURA, MY PLAN WAS TO KEEP IT FOR 15 YEARS OR MORE, IF POSSIBLE. I AM DOING MY PART, AS MUCH AS I CAN. I REACHED OUT TO ACURA, WITH NO HELP. MY ONLY HOPE, IS THAT THIS ISSUE IS INVESTIGATED, AND FOR ACURA TO HELP ME WITH THIS SAFETY DESIGN FLAW. THANK YOU IN ADVANCE GABRIEL COLO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390617January 29, 2021
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE VERY DIM WHILE DRIVING AT NIGHT OR IN LOW LIGHT CONDITIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE HEADLIGHT ASSEMBLIES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE CONTACT MENTIONED THAT SHE HAD REPLACED THE LIGHT BULBS SEVERAL TIMES WHICH FAILED TO FIX THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS NOT AVAILABLE *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389712January 25, 2021
EXTERIOR LIGHTING
THE LOW BEAM PROJECTOR LIGHT IS SO LOW THAT IT BECOMES A SAFETY HAZARD WHILE DRIVING AT NIGHT. ITS DUE TO LOW QUALITY REFLECTOR AT THE BACK OF PROJECTOR. DEALER QUOTED $2200 TO REPLACE BOTH HEADLAMPS. ITS AN ACURA FAULT TO PASS THE QUALITY CHECK ON SUCH KIND OF DEFECTIVE MATERIALS AND COST CUSTOMER LIFE. THE ALREADY RECALLED 2014 RDX AND ILX BUT NO NEWS FOR 2015 RDX. SUCH A SHAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389864January 25, 2021
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2019 ACURA RDX. THE CONTACT STATED THAT HE NOTICED AN UNKNOWN FLUID LEAK COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FINDLAY ACURA (315 AUTO MALL DR, HENDERSON, NV 89014, (702) 982-4100) WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN COMPONENT TO BE PATCHED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388946January 19, 2021
EXTERIOR LIGHTING
I STARTED TO GO TO WORK EARLIER IN THE MORNING WHILE IT'S STILL DARK. MY LIGHTS DON'T SEEM TO BE WORKING. I HAD THE BULBS REPLACED A COUPLE OF DAYS AGO AND IT STILL NOT MUCH OF A DIFFERENCE. I PRAY EVERY TIME I'M DRIVING AT NIGHT BECAUSE I CAN'T SEE A THING AND DON'T WANT TO GET IN AN ACCIDENT. I TOOK IT TO THE DEALER AND THEY RECOMMENDED I CHANGE THE HEADLIGHTS WHICH WILL COST OVER $2,000. I AM SO FRUSTRATED WITH THIS AND I DON'T KNOW WHAT ELSE TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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