Acura RDX Complaints

2,183 consumer complaints on file.

#11387537January 11, 2021
EXTERIOR LIGHTING
THE REFLECTIVE COATING ON THE HEADLIGHT HOUSING HAS DISINTEGRATED RESULTING IN VIRTUALLY NO LOW-BEAM HEADLIGHT ILLUMINATION ON THE ROADWAY, THIS DEFECT HAS BEEN GRADUAL BUT THE END RESULT IS AN EXTREMELY UNSAFE DRIVING CONDITION. TO DRIVE WITH THIS CONDITION REQUIRES THE HIGH-BEAM TO BE USED, WHICH IS IMPRACTICAL IN MOST DRIVING SITUATIONS. WE HAVE SPENT OVER $1600 TO HAVE NEW LAMP HOUSINGS INSTALLED; ACURA/HONDA REFUSES TO ADMIT THE PROBLEM IS A SAFETY ISSUE, BUT THERE ARE MANY MANY COMPLAINTS LOGGED IN ON-LINE CAR CHAT SITES. THIS CAR SHOULD HAVE BEEN RECALLED AND THIS VERY SERIOUS SAFETY ISSUE RECTIFIED. I HAVE THE FAILED HOUSING S IF THEY WANT TO BE EXAMINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387607January 11, 2021
STRUCTURE:BODY
CURRENT PAINT: WHITE DIAMOND PEARL. REAR OF VEHICLE, BELOW THE REAR WINDOW GLASS, THE PAINT IS CHIPPING. CHIPPING SIZE CURRENTLY IS APPROXIMATELY 3X3". VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387386January 10, 2021
POWER TRAIN
TURNING IN A FIELD CHAMIN THE ROADS MY AUTO SLIDED. LATER APPAREAD THE "AWD" NOTE.WHAT DOSE IT MEAN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386470January 4, 2021
FUEL/PROPULSION SYSTEM
THIS CAR HAS JUST 10,000 MILES. WHEN THE CAR STARTED IT SUDDENLY OVER ACCELERATED OVER 5800 RPM AND THE ENGINE HAD TO BE TURNED OFF. EVERY TIME THE ENGINE WAS STARTED THE MOTOR OVER RUNNING ABOVE THE 5800RPM. THE CAR WAS TOWED TO THE ACURA REPAIR SHOP. THE ACURA'S MECHANIC DO NOT FIND ANYTHING WRONG. I WILL LIKE TO KNOW IF THERE ARE OTHER ACURA' VEHICLES THAT HAVE HAD THIS SAME PROBLEM AND HOE WILL BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386529January 4, 2021
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS DO NOT EMIT ENOUGH LIGHT TO SAFELY OPERATE THE VEHICLE AT NIGHT. THE HIGH BEAM IS NECESSARY TO SEE THE ROAD, ROAD SIGNS OR ANY OBJECTS IN THE ROADWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385983January 1, 2021
EXTERIOR LIGHTING
BOTH DRIVER AND PASSENGER LOW BEAM HEADLIGHTS ILLUMINATION HAS DECREASED SIGNIFICANTLY TO THE POINT IT IS UNSAFE TO DRIVE AT NIGHT. IT DOES NOT PROVIDE PROPER LIGHTING TO ILLUMINATE ROAD, ROAD SIGNS OR OTHER VEHICLES. THE ILLUMINATION DOES NOT CHANGE IF VEHICLE IS STATIONARY OR WHILE DRIVING. VEH. HAS 125K MILES AND IT APPEARS ITS IS A COMMON PROBLEM WITH ACURAS OF THIS YEAR AND MODEL. BULB CHANGE DOES NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384958December 26, 2020
AIR BAGS, UNKNOWN OR OTHER
NMERO DE RETIRO DEL FABRICANTEJY2 NMERO DE RETIRADA DE NHTSA16V-061 ESTADO DE RECUPERACINRECORDAR INCOMPLETO NMERO DE RETIRO DEL FABRICANTEP29 NMERO DE RETIRADA DE NHTSA06E-096 ESTADO DE RECUPERACINRECORDAR INCOMPLETO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384903December 25, 2020
FORWARD COLLISION AVOIDANCE: WARNINGS
WHILE DRIVING APPROXIMATELY 40 MPH I TRAVELED OVER A 50 TOOT, 2 LANE BRIDGE THE FCW AND BRAKE WARNING ENGAGED. THERE WAS NO OTHER CARS IN FRONT OF ME. THIS OCCURS EACH TIME I TRAVEL OVER THIS BRIDGE (APPROXIMATELY 20 TIMES). IT HAS ALSO HAPPENED WHEN TRAVELLING OVER SIMILAR BRIDGES. THE FIRST TIME WAS JUNE 2016. MOST RECENTLY, NOVEMBER 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384857December 24, 2020
UNKNOWN OR OTHER
GOT IN DRIVER SEAT CLOSED THE DOOR AND THE REAR WINDOW SHATTERED NO PRIOR DAMAGE TO WINDOW. IT WAS PARKED IN THE DRIVEWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384686December 23, 2020
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT STATED THAT THE LO-BEAM HEADLIGHTS WERE VERY DIM, CAUSING A VISIBILITY HAZARD WHILE DRIVING AT NIGHT. THE CONTACT STATED THAT THE FAILURE WAS MORE EVIDENT WHILE DRIVING IN INCLEMENT WEATHER. THE CONTACT REPLACED THE BULBS TWICE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO FOUNTAIN ACURA (8785 ORANGE BLOSSOM TRAIL, ORLANDO, FL 32809, (866) 458-3766). THE CONTACT WAS INFORMED THAT THE PROJECTOR LENS FAILED TO FUNCTION AS DESIGNED WHICH CAUSED THE LACK OF ILLUMINATION FROM THE HEADLIGHT BULBS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384194December 19, 2020
EXTERIOR LIGHTING
BOTH HEADLIGHTS ARE TOO DIM TO SAFELY DRIVE AT NIGHT. I WAS PULLED OVER BY A STATE TROOPER FOR NOT HAVING MY LIGHTS ON WHEN THEY WERE ACTUALLY ON. ACURA HAS A RECALL FOR THIS ISSUE ON THE 2014 ILX. THE 2013 RDX SHOULD ALSO BE INCLUDED IN THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384127December 18, 2020
EXTERIOR LIGHTING
MY WIFE AND I PURCHASED OUR RDX IN 2014 AND HAVE ENJOYED ALL ASPECTS OF THE CAR EXCEPT FOR THE HEADLIGHTS. EVER SINCE WE HAVE OWNED THE CAR THE HEADLIGHTS HAVE BEEN DIM. MY WIFE HAS NOT DRIVEN THE CAR VERY MUCH AT NIGHT IN THE LAST COUPLE OF YEARS BUT RECENTLY WE HAVE HAD TO DRIVE IT AT NIGHT AND THE HEADLIGHTS HAVE GOTTEN MUCH WORSE. WE JUST TOOK IT IN FOR A QUOTE AND WE NEED TO REPLACE THEM AND IT WILL COST IN EXCESS OF $2700! I CALLED ACURA TO COMPLAIN AND FUNNY AS IT MAY SOUND BUT THE WOMAN THAT I SPOKE TO SAID THAT HEADLIGHTS NOT WORKING IS NOT A SAFETY ISSUE AND THE HEADLIGHTS WILL NOT BE RECALLED. I ASKED IF I DRIVE AT NIGHT AND CRASH BECAUSE I CANNOT SEE IF THAT WAS A SAFETY ISSUE AND SHE STILL SAID IT WASN'T. I AM PERPLEXED THAT WHEN SOMEONE COMES OUT WITH A FAULTY PRODUCT THAT THE COMPANY WILL DO EVERYTHING IN THEIR POWER TO SAVE MONEY EVEN IF IT IS AT THE EXPENSE OF THE INDIVIDUAL THAT SUPPORTS THAT COMPANY. IT IS HONDAS RESPONSIBILITY TO TAKE CARE OF THE ISSUE BUT OBVIOUSLY THEY DON'T CARE. BASICALLY AT THIS POINT IF I WERE TO DRIVE WITHOUT THE LIGHTS ON I DON'T THINK THAT THERE WOULD BE MUCH OF A DIFFERENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383860December 17, 2020
EXTERIOR LIGHTING
THE LOW BEAM HEADLIGHTS ON THIS CAR ARE DANGEROUSLY DIM. I REPLACED THE HALOGEN BULBS TWICE AND EVEN DID A THIRD REPLACEMENT USING LED BULBS. NOTHING HELPS. I SEE MANY, MANY SIMILAR COMPLAINTS HERE. THIS WILL CAUSE AN ACCIDENT IF SOMETHING ISN'T DONE. IT'S CLEARLY A PROBLEM WITH THE VEHICLE. ACURA HAS ALREADY RECALLED SIMILAR MODELS. THE NEED TO DO A RECALL ON THE 2015 RDX TOO!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383885December 17, 2020
POWER TRAIN
ON 12/4/2020 DURING THE LAST SERVICE ON MY 2015 ACURA RDX, THE MECHANIC NOTICED BADLY RUSTED FRONT DRIVE AXLE SHAFTS AND WARNED ME OF THE POSSIBILITY OF THEIR BREAKING ON THE ROAD. I JUST NOTICED THAT HONDA IS IN THE PROCESS OF ISSUING A RECALL FOR THE EXACT SAME PROBLEM. HOWEVER, 2015 RDX IS NOT A PART OF THAT RECALL. 20V769 AND 20V770 ARE THE RECALL NUMBERS FOR THE RELATED ISSUE. I BELIEVE THAT HONDA SHOULD ALSO RECALL 2015 RDX SINCE THE THEIR DRIVE SHAFT AXLES ARE ALSO RUSTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383623December 16, 2020
SERVICE BRAKES, AIR:DISC:ROTOR, SUSPENSION
TL* THE CONTACT OWNS A 2021 ACURA RDX. THE CONTACT STATED THAT WHILE DRIVING, SHE HEARD A CLUNKING AND RATTLING SOUND COMING FROM THE FRONT PASSENGER'S SIDE WHEEL WELL AREA. DURING ACCELERATION AND STOPPING, THE CONTACT HEARD A POPPING SOUND COMING FROM THE REAR WHEELS. THE VEHICLE WAS TAKEN TO JENKINS ACURA (2025 SW COLLEGE ROAD, OCALA, FL 34471, (352) 414-4588). THE DEALER STATED THAT THE ROTORS WERE MAKING THE SOUND AND NEEDED TO BE ADJUSTED. THE CONTACT RECEIVED A CALLBACK AND WAS INFORMED THAT THE BALL JOINTS AND ROTORS NEEDED TO BE REPLACED, ALONG WITH THE AXLE AND WHEEL BEARINGS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 200.*DT THE CONSUMER STATED THE DEALER REPLACED RF ROCKER ARM AND RF BALL JOINT ELIMINATING THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383481December 15, 2020
ENGINE
HAPPENED TWICE. PRESS ACCELERATOR AND ENGINE BOGS WAY DOWN, WARNING LIGHTS SEEM TO CYCLE THROUGH NUMEROUS ISSUES. DEALER COULD NOT FIND ANYTHING WRONG. SOMEONE SAID THAT INTERNALLY THE ELECTRONICS SWITCHED IT TO HIGHWAY MODE WHERE THE ENGINE SWITCHES FROM 6 CYLINDERS TO 3 CYLINDERS IN ORDER TO PROVIDE BETTER MILEAGE. FIRST TIME IT HAPPENED I WAS 6 MILES FROM HOME SO I CAREFULLY DROVE IT SLOWLY HOME, CALLED THE DEALER, AND THEY HAD IT TOWED TO THE DEALERSHIP. SECOND TIME I WAS 100+ MILES FROM HOME. KNOWING I WAS NOW DRIVING A 3 CYLINDER INSTEAD OF 6, I GAVE MYSELF PLENTY OF ROOM TO GET UP TO HIGHWAY SPEED SINCE ALL OF THE DRIVING WAS AT HIGHWAY SPEEDS EXCEPT FOR TWO STOP SIGNS. I WAS VERY LUCKY THAT I WAS NOT DRIVING IN A SITUATION WHERE I NEEDED TO ACCELERATE RAPIDLY. THIS TIME I DROVE IT CAREFULLY TO THE DEALERSHIP AND AGAIN THEY COULD FIND NOTHING WRONG. SUSPECT THAT THEY RESET IT BY DISCONNECTING THE BATTERY TO RESET THE ENTIRE SYSTEM WHICH IS WHAT I WILL TRY WHEN IT HAPPENS NEXT TIME. (DO NOT WANT TO DRIVE A HUNDRED MILES AGAIN LIKE THAT. WOULD RATHER GET MY HANDS DIRTY AND RESET IT IN ORDER TO DRIVE SAFELY THAT FAR.) FIRST TIME AROUND 40,000 MILES. SECOND TIME AROUND 50,000. BOTH TIMES SPEED WAS AROUND 20-40 MPH, SLIGHT ACCELERATION, THEN IT BOGGED DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383297December 14, 2020
SUSPENSION
THERE IS A HORRIBLE CLUNKING NOISE COMING FROM FRONT WHEN DRIVING OR TURNING (POSSIBLE PASSENGER SIDE). IT DOESN'T MATTER WHAT YOUR SPEED IS. IT SOUNDS LIKE IT MAY BE THE SUSPENSION OR STRUTS AND IT'S SO BAD THAT IT SOUNDS LIKE MY FRONT END IS FALLING APART. WITH ONLY 2400 MILES IT HAS GOTTEN WORSE AND WORSE. DROPPED IT OFF AT THE DEALERS THIS MORNING AND SERVICE TECH DROVE IT AROUND BUILDING TO COME BACK AND SAY HOW BAD IT SOUNDED. HE SAYS HE HASN'T EVER HEARD THIS NOISE. ALSO, THE REAR, WHEN BREAKING AND ACCELERATING HAS A POPPING NOISE DURING TAKE OFF AND STOPPING. BOTH NOISES ARE GETTING MUCH WORSE TO THE POINT MY HUSBAND SAID THAT I COULD NOT DRIVE IT OUT OF CONCERN FOR SAFETY UNTIL THIS ISSUE IS FIXED. SEEMS CRAZY THAT YOU WOULD ALREADY EXPERIENCE ISSUES LIKE THIS IN A BRAND NEW $50K CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383052December 11, 2020
ENGINE
TRAVELING 70 MPH DOWN INTERSTATE IN LIGHT RAIN WENT TOO ACCELERATE TO PASS A SEMI AND THE CAR NOT WOULD NOT RESPOND IT STARTED SLOWING DOWN AND THE ENGINE LIGHT BEGAN FLASHING. VERY DANGEROUS SITUATION TO GO FROM 70 TO 40 . VERY LUCKY WE WERE NOT IN A SERIOUS ACCIDENT, THE LEFT SHOULDER WAS CLOSED DUE TO CONSTRUCTION. TURNED ON HAZARD FLASHERS AND MANEUVERED TO AN EXIT AND PULLED OVER. WE LOOKED UNDER THE HOOD WAITED A FEW MINUTES AND RESTARTED. SEEMS FINE NOW BUT READING ONLINE THIS IS A COMMON AND DANGEROUS OCCURRENCE. IT SEEMS THAT A HIGH NUMBER OF COMPLAINTS MENTION RAIN IN THEIR EXPERIENCES. ACURA NEEDS TO BE FORCED TO DO SOMETHING BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED (MAY HAVE ALREADY HAPPENED).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382725December 9, 2020
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT STATED WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO PROVIDE PROPER ILLUMINATION FOR SAFE DRIVING. THE CONTACT STATED THAT WHEN THE FAILURE FIRST OCCURRED, THE VEHICLE WAS TAKEN TO ACURA OF FREMONT (5700 CUSHING PKWY, FREMONT, CA 94538, WHERE THE HEADLIGHTS BULBS WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT SHE ALMOST RAN OFF OF THE ROAD SEVERAL TIMES DUE TO THE DIMNESS OF THE HEADLIGHTS. THE CONTACT CALLED ACURA OF MODESTO (4325 MCHENRY AVE, MODESTO, CA 95356), AND INFORMED THEM OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THERE WAS NOTHING THEY COULD DO ABOUT THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT PART OF A RECALL AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATED 96,217.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377880December 4, 2020
SERVICE BRAKES
TYPICALLY ONLY IN COLD MONTHS, BRAKES SQUEAL EXTREMELY LOUDLY AND FEEL LIKE THEY ARE GRABBING, ESPECIALLY IF DOWNHILL (AND IT CAN BE AT LOW SPEEDS AND MINOR DECLINES). THE OCCURRENCE HAPPENED WITHIN 2-3 WEEKS OF PURCHASE AND WAS REPORTED TO DEALER. DEALER FOUND NO EVIDENCE OF ISSUES. TOLD TO REPORT TO CLIENT SERVICES AND WAS TOLD WORKING ON SOLUTION. NOW TOLD DEALER WILL NEED TO RESOLVE IF THERE'S ISSUES. ISSUE OCCURS AT ANY RATE OF SPEED AND DISSIPATES, FOR MOST PART, AFTER DRIVING AWHILE BUT WILL RETURN WITHIN 30 MINUTES OF CAR-BEING TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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