Acura RDX Complaints

2,183 consumer complaints on file.

#11372427October 30, 2020
STRUCTURE:BODY, SUSPENSION
REAR ROOF BODY PAINT IS PEELING NEAR THE TAIL GATE. REAR SUSPENSION IS CLUNKING WHEN DRIVING OVER MINOR ROAD IMPERFECTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366695October 27, 2020
ENGINE
DRIVING IN THE RAIN, ACCELERATING ONTO A HIGHWAY, OUR 2020 ACURA RDX LOST POWER AND WOULD NOT ACCELERATE. THE CHECK ENGINE LIGHT WAS BLINKING, AND WE WERE FORCED TO PULL OVER. AFTER RESTARTING THE CAR, THE THE CHECK ENGINE LIGHT WAS OFF AND WE WERE ABLE TO DRIVE NORMALLY. THE CAR WAS TAKEN TO THE DEALER ON 10/24/20 BUT THE ISSUE COULD NOT BE REPRODUCED. WE WERE INFORMED THAT ACURA IS AWARE OF THE PROBLEM AND MAY BE WORKING ON A FIX. THE PROBLEM IS ALSO WIDELY REPORTED ON THE ACURAZINE INTERNET FORUM. RESEARCHING THE ISSUE, IT APPEARS TO ONLY HAPPEN DURING RAINY CONDITIONS AND WHEN ACCELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366447October 26, 2020
VISIBILITY/WIPER, EXTERIOR LIGHTING
MY HEADLIGHTS ARE TOO DIM TO SAFELY DRIVE ON THE ROAD AT NIGHT DUE TO A MANUFACTURING DEFECT (EITHER POOR MATERIALS OR POOR WORKMANSHIP). THERE IS ZERO VISIBILITY AT NIGHT. THIS IS A KNOWN ISSUE WITH A RECALL FOR THE SAME YEAR VEHICLE OF THE RLX, THE RDX HAS NOT BEEN RECALLED FOR UNKNOWN REASONS ALTHOUGH IT HAS THE SAME SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365813October 22, 2020
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE STATED THAT THE HEADLIGHTS WERE VERY DIM, MAKING IT HARD TO SEE WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO GUNN ACURA (11911 INTERSTATE 10 W, SAN ANTONIO, TX 78230) WHERE THE CONTACT WAS INFORMED THAT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE CONTACT MENTIONED AN UNKNOWN MANUFACTURER HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CONTACT THE DEALER FOR ADDITIONAL REPAIR OPTIONS. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365100October 19, 2020
ENGINE
I RECENTLY LEASED 2020 ACURA RDX BASE MODEL SUV. I HAVE NOTICED FREQUENT UNEXPLAINED DECELERATION WHEN ON HIGHWAY, PROBABLY OCCURS AT LEASED ONCE EVERY TIME I DRIVE AT HIGHWAY SPEEDS. I HAVE CONTACTED ACURA OF PLEASANTON VIA THE SALES ASSOCIATE I HAVE DEALT WITH FOR THE PAST SEVERAL YEARS, DESCRIBED THE PROBLEM. HAVE NOT RECEIVED RESPONSE, AND IT DOES NOT APPEAR THAT A RECALL ON THIS MODEL HAS BEEN ISSUED, SO I AM IS CONTACTING THE COMPANY DIRECTLY. IN RESEARCHING THE ISSUE ONLINE I FIND THERE HAVE BEEN AT LEAST 40 COMPLAINTS TO THE NHTSA REGARDING EXACTLY THE SAME ISSUE. MANY OF THE COMPLAINTS HAVE INCLUDED PRIOR VISITS TO ACURA DEALERS FOR REPAIRS, BUT WHAT WAS DONE DID NOT SOLVE THE PROBLEM. SO APPEARS ACURA IS AWARE OF THE ISSUE ALSO THAT IT COULD BE A SAFETY FACTOR, BASED ON REPORTS IN THE COMPLAINTS. I HAVE NOT HAD AN INSTANCE WHERE SAFETY WAS INVOLVED - YET - BUT I CAN SEE THE POTENTIAL FOR A DANGEROUS SITUATION, WHEN MY RDX DECELERATES, THERE IS NOTHING I CAN DO, THE VEHICLE IS UNRESPONSIVE FOR A PERIOD OF TIME, WHICH COULD LEAD TO AN ACCIDENT. I HAVE RECEIVED MAILINGS FROM A LEGAL GROUP URGING ME TO FILE, THEY INDICATE THAT MY RDX IS SUBJECT THE 'LEMON LAW'. I AM ALSO AWARE FROM SEARCHING THE INTERNET THAT MORE THAN ONE CLASS ACTION SUIT HAS BEEN FILED BY RDX OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM. I DON'T SEE THE POINT OF TAKING VEHICLE IN FOR SERVICE SINCE OTHERS REPORT THE PROBLEM DOES NOT GET RESOLVED, AND ACURA DOES NOT SEEM TO HAVE SOLUTION FOR DECELERATION ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365183October 19, 2020
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2017 ACURA RDX. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO ACCELERATE AND LOSS MOTIVE POWER. THE VEHICLE COASTED TO A STOP. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED FOR LESS THAN ONE MINUTE BEFORE THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO SCHALLER ACURA (345 CENTER ST, MANCHESTER, CT 06040, (860) 647-7077) WHO WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE CONTACT STATED THE FAILURE REOCCURRED AT 35-40 MPH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 37,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364643October 16, 2020
ENGINE, FUEL/PROPULSION SYSTEM
AT APPROXIMATELY 10A OCT 14TH 2020 TRAVELING SOUTH BOUND ROUTE 15 IN LYCOMING COUNTY PA WEATHER CONDITIONS LIGHT RAIN 65DEG F DRIVING 2020 ACURA RDX WITH 2800 MILES ON ODOMETER. UPON APPROACH OF TRUCK TRAFFIC IN RIGHT LANE MOVED INTO LINE OF FASTER MOVING TRAFFIC IN LEFT LANE TO PASS TRUCKS WHEN THE ACURA RDX IMMEDIATELY LOST POWER AND SPEED, ALMOST CAUSED A CHAIN OF REAR END COLLISIONS AND THE VEHICLE FLASHED THE ENGINE LIGHT ON THE DISPLAY AND WOULD NOT MAINTAIN MORE THAN 25 MPH IN A 70 MPH ZONE. LEFT THE ROADWAY SHUT THE VEHICLE OFF AND RESTARTED IN APPROXIMATELY THREE MINS AND VEHICLE FUNCTION WAS NORMAL FOR THE REMAINING 40 MILES OF THE TRIP. OCT 16 2020 CONTACTED HONDA MOTORS USA CUSTOMER SERVICE AND WAS TOLD TO CONTACT DEALER (150 MILES AWAY) FOR DIAGNOSING. UPON SOME QUICK RESEARCH DISCOVERED THIS IS A COMMON COMPLAINT FOR MANY 2019/2020 ACURA RDX OWNERS. THIS IS AN OBVIOUS SAFETY ISSUE THAT ACURA IS AWARE OF AND IS NOT ADDRESSING. CURRENTLY THERE IS NO RECALL AND NOT ONE OWNER HAS HAD ANY RESOLUTION TO DATE. I REQUEST THE NHTSA INTERVENE IMMEDIATELY TO ENGAGE ACURA IN RESOLVING THIS CRITICAL VEHICLE DESIGN FLAW. THIS IS A DEADLY ISSUE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363869October 12, 2020
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
CAR LOST ALL ACCELERATION AND WENT INTO LIMP MODE ATTEMPTING TO OVERTAKE SOMEONE ON THE FREEWAY, ACCELERATING FROM 60 TO 70 MPH (IN A 70). I HAD TO NAVIGATE FROM LEFT LANE TO RIGHT SHOULDER ACROSS 3 LANES OF TRAFFIC. TERRIFYING. CAR WAS REMEDIED AFTER TURNING OFF FOR A FEW MINUTES. OF NOTE, THIS WAS A LONG (3+ HOUR) TRIP IN THE RAIN. A QUICK SEARCH REVEALED A TON OF OTHER ACURA OWNERS WITH A SIMILAR ISSUE' NOTING SPECIFICALLY THAT IT DOESN'T GENERATE AN ERROR CODE THATS STORED THAT HONDA/ACURA CAN USE TO TROUBLESHOOT. MY CAR WAS CPO, UNDER A WEEK SINCE PURCHASE, 6,000 MILES ON THE ODOMETER. CRAZY THERE ISN'T A RECALL. VERY DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363788October 11, 2020
SERVICE BRAKES, UNKNOWN OR OTHER
CAR CAME TO SUDDEN STOP WHEN CROSSING A INTERSECTION WITH TRAIN TRACKS IN THEM COLLISION AVOIDANCE SYSTEM CAME ON THEIR WAS NO OTHER CAR AROUND ME EXCEPT FOR METAL TRAIN RAILS TO MAKE SENSOR REACT. THEIR WAS NO ONE BEHIND ME BUT COULD HAVE CAUSED MAJOR ACCIDENT. THE VEHICLE WAS IN A METROPOLITAN AREA AND ON CITY STREETS WITH NO BAD WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363701October 10, 2020
EXTERIOR LIGHTING
I OWN 2014 ACURA RDX AND MY HEADLIGHTS ARE EXTREMELY DIM, MAKING IT HARD TO DRIVE AT NIGHT. THE LIGHTS HAVE BEEN REPLACED AND THAT DIDN'T HELP. I SAW MANY 2014 ACURA RDX OWNERS REPORTED SAME PROBLEM. HTTPS://WWW.CARPROBLEMZOO.COM/ACURA/RDX/HEADLIGHTS-PROBLEMS.PHP. I WENT TO ACURA DEALER NEARBY MY HOME MULTIPLE TIMES AND THEY DON'T WANT TO HELP. THIS IS DANGEROUS AND COULD CAUSE ME TO HAVE AN ACCIDENT. PLEASE ADVICE WHAT I NEED TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363429October 8, 2020
SERVICE BRAKES
PURCHASED BRAND NEW. AT 100 MILES BRAKES MAKE NOISE AND I CAN FEEL ABRASIVE RUBBING/GRINDING. AT WET CONDITIONS, NOISE SIGNIFICANTLY INCREASE AND GENERATE VIBRATIONS WHEN APPLYING BRAKES. DEALERSHIP REPLACE BOTH FRONT BRAKES AND ROTORS ONLY TO HAVE TO THE SYMPTOM RE-OCCURRENCE ABOUT 20 MILES LATER. SUBMITTED COMPLAINT TO ACURA CLIENT RELATIONS AND WAS TOLD IT IS COMMON ISSUE WITH HONDA BRAKES AND THERE IS NO FIX FOR THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363308October 7, 2020
EXTERIOR LIGHTING
I OWN A 2014 ACURA RDX AND MY HEADLIGHTS ARE EXTREMELY DIM, MAKING IT HARD TO DRIVE AT NIGHT. THE LIGHTS HAVE BEEN REPLACED AND THAT DIDN'T HELP. IT HAS A NEWER BATTERY AND NO ALTERNATOR ISSUES. I HAVE SEEN ONLINE THAT CUSTOMERS ARE EXPERIENCING THE SAME PROBLEM AND THAT MY CAR IS NOT RECALLED FOR THIS ISSUE. OTHER ACURA VEHICLES HAVE BEEN RECALLED FOR THE SAME THING. I HAVE CONTACTED ACURA CLIENT SERVICES AND THEY BASICALLY SAID MY WARRANTY IS EXPIRED. THIS IS DANGEROUS AND COULD CAUSE ME TO HAVE AN ACCIDENT. IT SEEMS LIKE ACURA DOESN'T WANT TO TAKE RESPONSIBILITY FOR THIS ISSUE. *LN*DT*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362427October 2, 2020
ENGINE
WHILE DRIVING DOWN A TWO LANE 55 MPH SPEED LIMIT ROAD, I CAME UPON A CAR THAT HAD STOPPED IN MY LANE AND DIRECTION OF TRAVEL. I SLOWED DOWN, PROBABLY UNDER 30 MPH, AND DECIDED TO GO AROUND THE VEHICLE. I WAS OVER THE CENTER LINE OF THE ROAD AND FLOORED MY ACCELERATOR TO GET AROUND THE STOPPED VEHICLE AS QUICKLY AS POSSIBLE. RIGHT AFTER THIS MY CAR LOST POWER AND THE MIL LIGHT CAME ON. I CAN NOT REMEMBER IF IT WAS FLASHING OR ON STEADY. MY CAR'S ENGINE WAS RUNNING BUT HAD NO POWER SO I PULLED OFF THE ROAD AND TURNED IT OFF. AFTER ABOUT A MINUTE, I RESTARTED MY CAR, THE MIL LIGHT WAS OFF AND MY CAR RAN FINE. I HAVE A CODE READER. WHEN I GOT HOME THE FIRST THING I DID WAS ATTACH THE CODE READER AND FOUND THAT THERE WAS NO CODE(S) STORED. I WAS OF THE BELIEF THAT IF THE MIL LIGHT CAME ON A CODE WOULD BE STORED. MY CONCERN IS MY CAR LOST POWER WHEN I REALLY NEEDED IT TO PASS SAFELY. THE DEALER SAID THE MANUFACTURER IS AWARE OF THE SAME PROBLEM BUT I WANT IT ON RECORD. I CHECKED THE ACURA FORUM AND FOUND OTHER OWNERS HAVE HAD THE SAME PROBLEM OF THE CAR GOING INTO LIMP MODE, THE MIL LIGHT COMING ON AND NO CODE STORED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362096September 30, 2020
ENGINE
I WAS ACCELERATING TO APPROXIMATELY 55MPH TO PASS A VEHICLE. AS SOON AS I COMPLETED THE PASS,THE ENGINE DECELERATED TO 20 MPH AND THE CHECK ENGINE LIGHT WAS FLASHING. FORTUNATELY FOR US WE WERE ABLE TO GET THE CAR SAFELY OFF OF THE ROAD. WE THEN SHUT THE ENGINE OFF. WAITED ABOUT 5 MINUTES RESTARTED THE ENGINE AND IT RAN FINE THE REST OF THE WAY HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361686September 29, 2020
EXTERIOR LIGHTING
LOW BEAM HEAD LIGHTS ARE NOT EFFECTIVE, PASSES INSPECTION BUT NOT ADEQUATE EVEN WITH UPGRADED LIGHT BULBS. PASSENGER WHILE SITTING IN PASSENGER SEAT ASKED IF LIGHTS WERE ON DURING NIGHTTIME ERRAND RUN. UNABLE TO DRIVE MUCH AT NIGHT AND IF IT IS RAINING OR FOGGY AT NIGHT THEN UNABLE TO USE. CURRENTLY EXPLORING USING LED LIGHT UPGRADE. CONCERNED LENSE MAY BE DISCOLORED AS WELL. ANOTHER RDX OWNER TOLD ME THEY HAD TO REPLACE WHOLE HEADLIGHT ASSEMBLIES DUE TO DAMAGED CAUSED BY OEM LIGHT BULB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361238September 26, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
CONDENSATION FORMS INSIDE THE HEADLIGHTS CAUSING THE LIGHTS NOT TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361193September 25, 2020
EXTERIOR LIGHTING
IN JULY 2019 I REALIZED THE LOW BEAM LIGHTS WERE LIT BUT DID NOT EMIT ENOUGH LIGHT TO SEE AT NIGHT. THE HOUSING COVER IS CLEAR. I THOUGHT I HAD AN EYE PROBLEM FOR AT LEAST A YEAR PRIOR BUT MY EYE DOCTOR WAS SAYING I HAD 20/20 VISION WITH MY GLASSES.. TWO ACURA DEALERSHIPS, AN AUTO REPAIR SHOP, AND AN AUTO PARTS STORE COULD NOT DETERMINE THE PROBLEM. ACURA CLIENT RELATIONS SAID THE DAMAGE WAS UV RAYS. THEY ALL SAY BOTH HEADLIGHT ASSEMBLIES HAVE TO BE REPLACED AND CANNOT BE FIXED. THE DEALERSHIP WHERE I BOUGHT IT REPLACED THE BULBS WITH NO IMPROVEMENT. THERE IS NO CLOUDINESS OR LIQUID IN THE ASSEMBLY. I HAVE NOT BEEN ABLE TO SAFELY DRIVE THE CAR AFTER DUSK IN OVER A YEAR.THE STATES ATTRNY OFFICE COULD NOT RESOLVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360969September 24, 2020
SERVICE BRAKES
ACURA RDX FRONT BRAKES MAKING GRINDING NOISE TOOK TO DEALER WITH 1000 MILES ON VEHICLE THEY CHANGED FRONT PADS GRINDING NOISE RETURNED ,BACK TO DEALERSHIP THEY CHANGED FRONT BRAKE ROTORS AT 1200 MILES. I AM AFRAID FOR MY WIFE WHO DRIVES THE VEHICLE THAT IT'S UNSAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360672September 23, 2020
ENGINE
ENGINE LIGHT COMES ON AFTER LONG DRIVES AND HOT WEATHER. AFTER SEVERAL INSPECTIONS BY MY MECHANIC, I WAS TOLD I NEEDED A NEW TURBO. I HAVE 147,000 MILES ON THE CAR. HE TOLD ME MY CAR WOULD JUST STOP AT SOME POINT. IS THIS REALLY THE PROBLEM? THE ENGINE LIGHT IS SCARY. IT HAPPENS WHILE DRIVING ON THE FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359940September 19, 2020
EXTERIOR LIGHTING
THE HEADLIGHTS AT NIGHT ARE EXTREMELY DANGEROUS TO DRIVE WITH. THERE IS PRACTICALLY MINIMUM LIGHT PROJECTED ON THE ROAD AND FROM THE DRIVERS SEAT CAN ONLY BE SEEN 3 TO 4 FEET PROJECTING OUT FROM THE VEHICLE. ACURA PLEASE BE ACCOUNTABLE! THIS IS A CRITICAL DESIGN FLAW! REPLACING BULBS WITH EVEN BRIGHTER, HIGH POWER LEDS DOES NOT FIX THE ISSUE. THE HOUSING PROJECTOR IS FLAWED. THIS COULD BE A FATAL ISSUE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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