Acura RDX Complaints

2,183 consumer complaints on file.

#11359997September 19, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING NORTHBOUND ON I-75 THROUGH THE LEADING EDGE OF THE REMNANT OF HURRICANE SALLY ON 9/16/2020 MY VEHICLE SUDDENLY LOST SPEED CONTROL AND THE CHECK ENGINE ICON STARTED FLASHING. I MANAGED TO SAFELY PULL OFF THE INTERSTATE ONTO THE SHOULDER AND STOPPED THE ENGINE. AFTER REVIEWING THE OWNERS MANUAL I VERIFIED THAT THE GAS FILL DOOR WAS CLOSED. STARTED THE ENGINE AND HAD NO ICONS OR WARNINGS. I THEN GOT BACK ON THE INTERSTATE BUT ABOUT TWENTY MILES LATER THE CAR AGAIN LOST SPEED, 9 MAINTENANCE WARNINGS AND MULTIPLE ALARM ICONS LIT UP. THIS TIME THE MAX SPEED OBTAINABLE WAS ABOUT 20 MPH. I MANAGED TO DRIVE ON THE SHOULDER TO AN EXIT AND STOP. I CALLED ACURA AND THEY HAD AAA SEND A TOW TRUCK TO TAKE CAR TO THE DEALER IN MACON, GA. THE DEALER SAID TWO CYLINDERS WERE NOT FIRING AND NUMEROUS CODES WERE REPORTED. THEY WERE ABLE TO RESET THE COMPUTER TO ELIMINATE THE ALARMS AND TAKE IT OUT OF "LIMP MODE" BUT THEY COULD NOT SAY WHAT CAUSED THE PROBLEM OR WHAT THE PERMANENT FIX WOULD BE. MY VEHICLE HAD 4314 TOTAL MILES AND HAD ONLY BEEN OWNED FOR LESS THAN 3 MONTHS WHEN THIS OCCURRED. THIS COULD HAVE CAUSED A MULTIPLE VEHICLE WRECK RESULTING IN INJURIES OR DEATHS TO MY FAMILY AND OTHER MOTORISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359808September 18, 2020
VISIBILITY/WIPER, EXTERIOR LIGHTING
LLOW BEAM HEADLIGHTS HAVE DIMMED OVER TIME (CAR WAS JUST OVER 4 YEARS OLD) TO THE EXTENT THAT IT IS NO LONGER SAFE TO OPERATE VEHICLE AT NIGHT WITHOUT USING HIGH BEAM LIGHTS. REPLACING BULBS DOES NOT CORRECT THE PROBLEM. DEALER AND DSM REP AGREE THERE IS A PROBLEM BUT WILL ONLY REPAIR FOR OVER $1,000. THERE WAS A RECALL FOR SIMILAR ISSUE ON DIFFERENT MODEL. MANY COMPLAINTS ONLINE FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355570September 17, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
WHEN ACCELERATING ON THE EXPRESSWAY, THE CAR SUDDENLY LOST PROPULSION WITHOUT WARNING. THE CAR WOULD NOT MAINTAIN A SPEED OR ACCELERATE. AFTER THE CAR STARTED TO SLOW DOWN, I HAD TO COAST TO THE SHOULDER OF THE EXPRESSWAY AND POWER CYCLE THE CAR. AFTER RESTARTING THE ENGINE AND TWO ATTEMPTS, THE CAR WOULD STILL NOT ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355307September 16, 2020
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
1. TWICE WHILE DRIVING, WARNING LIGHTS FLASH "APPROACHING OBJECT" WHEN THERE IS NOTHING AROUND THE VEHICLE, SPEED ABOUT 20MPH, EMPTY, RURAL ROAD, NO BAD WEATHER, 8AM IN THE MORNING. 2. WHEN TRYING TO START THE VEHICLE, THE ENTIRE CAR SHUDDERED AND WOULD NOT TURN OVER. RE-TRIED AND THE CAR STARTED. CAR WAS STATIONARY IN A GARAGE. 3. WHILE DRIVING ABOUT 60 MPH, HWY 29 NORTH IN DANVILLE, VA, THE ENTIRE CAR SHUDDERED FOR 2-3 SECONDS LOSING POWER. THE VEHICLE DIDN'T SHUTOFF AND I WAS ABLE TO RESUME SAFE DRIVING. NO INCLEMENT WEATHER AT THE TIME. 4. WHILE AT A STOP LIGHT IN VIRGINIA, THE VEHICLE LURCHED FORWARD (ACCELERATED ON IT'S OWN) WHEN I TOOK MY FOOT OFF THE GAS PEDAL AND I HAD TO SLAM ON BRAKES. I WAS ABLE TO RESUME SAFE OPERATION AFTERWARDS. NO INCLEMENT WEATHER. NORMAL BUSY TRAFFIC IN NORTHERN VA. REFER TO REPAIR ORDER # 6138673, 7/31/2020, CHEVY CHASE ACURA, BETHESDA, MD FOR ADDITIONAL INFO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355436September 16, 2020
UNKNOWN OR OTHER
THE INFORMATION SYSTEM FAILS TO UPDATE AND THE SCREEN GOES BLANK WHICH TURNS OFF THE BACKUP CAMERA. MY WIFE IS DISABLED DUE TO NECK AND BACK ISSUES AND NEEDS THE CAMERA TO OPERATE THE VEHICLE. DEALER SAYS THE POSSIBLE SOLUTION IS TO REMOVE THE THE BATTERY CABLES. MY WIFE IS 63 AND IS NOT ABLE TO DO THIS. WE HAVE TRIED THE UPDATE FIVE TIMES. THE DEALER REPLACED THE WIRING HARNESSES AND IT JUST FAILED AGAIN. THE SERVICE TECH. SAYS THERE ARE HUNDREDS OF ACURA S THAT DO THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354867September 14, 2020
UNKNOWN OR OTHER
I WAS DRIVING ON THE HIGHWAY AND MY SUNROOF SPONTANEOUSLY EXPLODED. NOTHING HIT IT - THE SOUND WAS LIKE A BALLOON POPPING BUT MUCH LOUDER. THANKFULLY I HAD THE SUN VISOR CLOSED OR ELSE THERE WOULD HAVE BEEN GLASS EVERYWHERE INSIDE THE CAR. I HAVE A GAPING HOLE IN THE SUNROOF. I CONTACTED ACURA AS I SAW THIS SAME PROBLEM REPORTED BY OTHER DRIVERS OF THE SAME MAKE AND MODEL HOWEVER THEY ARE TELLING ME I HAVE TO GO THROUGH INSURANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354937September 14, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
AFTER DRIVING ON THE INTERSTATE AND THEN SLOWING DOWN, A CHECK VSA SYSTEM, CHECK HILL START ASSIST SYSTEM, AND CHECK POWER STEERING LIGHT COMES ON THE DASH. SOMETIMES AFTER A RESTART THE LIGHT DOESN'T COME ON. SOMETIMES IT TAKES MULTIPLE DRIVES AND RESTARTS TO CLEAR THE LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354350September 11, 2020
ENGINE, VEHICLE SPEED CONTROL
I PURCHASED THIS CAR FROM A CERTIFIED DEALER IN 2016. MULTIPLE TIMES, THE VEHICLE LOST ITS ABILITY TO ACCELERATE AND MAINTAINS ITS CURRENT SPEED. AS IT IT BECAME SLUGGISH. YESTERDAY, ON MY WAY HOME FROM WORK, THE ENGINE STALLED SUDDENLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354454September 11, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
THIS IS THE SECOND COMPLAINT FOR THIS VEHICLE, THE PREVIOUS COMPLAINT WAS ASSIGNED NHTSA ID NUMBER: 11277657. SIMILAR TO THE INCIDENT THAT WAS PREVIOUSLY REPORTED, WHILE DRIVING ON A HIGHWAY AT A HIGH RATE OF SPEED, ATTEMPTING TO PASS ANOTHER VEHICLE, THE CAR WENT INTO LIMP MODE, LOST ACCELERATION, STEERING BECAME DIFFICULT, AND THE CHECK ENGINE LIGHT CAME ON. LUCKILY, WE WERE ABLE TO SAFELY GET THE CAR INTO THE RIGHT HAND LANE AND PULL OFF INTO THE SHOULDER. WE TURNED THE VEHICLE OFF AND WHEN WE TURNED IT BACK ON THE VEHICLE OPERATED NORMALLY. AS WITH THE PREVIOUS INCIDENT, THIS OCCURRED IN THE RAIN. THE CAR WAS BROUGHT TO THE DEALERSHIP AND, AS WITH THE PREVIOUS INCIDENT, WE WERE TOLD THEY COULD NOT DUPLICATE THIS ISSUE AND THE VEHICLE WAS RETURNED TO US. WE WERE TOLD THAT IF THE ISSUE OCCURS AGAIN TO BRING THE VEHICLE BACK TO THE DEALERSHIP. AS STATED IN MY PREVIOUS COMPLAINT, THIS IS AN EXTREMELY DANGEROUS MALFUNCTION THAT COULD RESULT IN A SERIOUS ACCIDENT. THIS TIME MY TWO CHILDREN WERE IN THE CAR. WHAT IS IT GOING TO TAKE FOR ACURA TO FIND AN ACCEPTABLE RESOLUTION TO THIS PROBLEM? HOW MANY OF THESE MALFUNCTIONING VEHICLES ARE ON THE ROAD???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354149September 10, 2020
VEHICLE SPEED CONTROL
I HAD THE CRUISE AND LKAS ON AND SET TO 75. I MANUALLY CANCELLED CRUISE AND BEGAN TO INCREASE SPEED TO GET INTO ANOTHER LANE. WHILE PRESSING THE ACCELERATOR, MY RDX COASTED AND DECELERATED INSTEAD OF GAINING SPEED. I MADE AN EMERGENCY STOP (AS SAFE AS POSSIBLE) AND PUT THE RDX IN PARK. SHIFTED INTO DRIVE AGAIN AND THE VEHICLE STARTED MOVING. WHEN PRESSING THE ACCELERATOR, SPEED WOULD NOT INCREASE AND I COULD HEAR MY RPMS GOING UP BUT YOU WOULDN'T KNOW IT BY LOOKING AT THE GAUGE. KEEP IN MIND THE MALFUNCTION LIGHT IS BLINKING, SOLID, BLINKING, AND THEN STOPS ALTOGETHER (NEVER HAVE SAW THIS ORANGE LIGHT UNTIL THIS HAPPENED). I TURNED THE VEHICLE OFF AND BACK ON, AND DROVE AWAY LIKE IT NEVER HAPPENED AND THE LIGHT WAS GONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354320September 10, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHILE ACCELERATING THROUGH 50MPH THE CAR SUDDENLY STOPS DEVELOPING POWER AND BEGINS TO COAST DOWN TO A STOP, REGARDLESS OF GAS PEDAL INPUT. THE VEHICLES 'MALFUNCTION INDICATOR LAMP', 'ELECTRIC POWER STEERING (EPS) SYSTEM INDICATOR', 'VEHICLE STABILITY ASSIST (VSA) SYSTEM INDICATOR', 'ROAD DEPARTURE MITIGATION (RDM) INDICATOR', 'COLLISION MITIGATION BRAKING SYSTEM (CMBS) INDICATOR', AND 'BRAKE SYSTEM' LIGHT ILLIMINATE SIMULTANEEOUSLY. THE CENTER DISPLAY ROTATES THROUGH THESE PROBLEMS , ADVISES TO AVOID HEAVY ACCELERATION AND HIGH SPEED, AND ADVISES TO SEE THE DEALERSHIP. THIS HAPPENED WHILE MERGING INTO A LANE ON THE HIGHWAY AND COULD HAVE EASILY KILLED ME. THIS CAR MUST BE RECALLED. THIS CAR HAS BEEN MAINTAINED ON ALL REQUIRED INSPECTIONS, IS RUN ON 91OCT GAS, AND WAS JUST IN A CERTIFIED ACURA DEALERSHIP LESS THAN A MONTH AGO FOR AN UNRELATED ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353550September 7, 2020
ENGINE, FUEL/PROPULSION SYSTEM
DRIVING ON A WET DAY, LOOKING TO ACCELERATE OUT OF HIGHWAY CONSTRUCTION MERGE AS TRAFFIC OPENED UP, THE VEHICLE WENT INTO WHAT I NOW UNDERSTAND IS A KNOWN PROBLEM (BUT NO RECALL) CALLED "LIMP MODE." I FELT A BUMP, ALMOST LIKE A GEAR SHIFT. THE CAR COULD NOT GET OVER 40 MPH. I WAS ABLE TO SAFELY EXIT THE HIGHWAY. PARK AND RESTART. THE ISSUE SEEMS TO HAVE VANISHED, AS I HAVE TESTED IT WITH INCREASINGLY "AGGRESSIVE" ACCELERATIONS UNTIL I FELT COMFORTABLE DRIVING AGAIN ON THE HIGHWAY. IT WAS NONETHELESS VERY CONCERNING. THIS CAN CAUSE A MAJOR ACCIDENT IF IT HAPPENS AT AN INOPPORTUNE TIME. I HAVE ONLY EVER USED 93 GAS. I'VE HAD THE CAR LESS THAN 3K MILES. IT IS A CERTIFIED PRE-OWNED WITH 23K TOTAL. THE ACCELERATION I TRIED WAS INDEED A HARD ONE, BUT THAT IS WHAT THIS CAR IS FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352961September 3, 2020
ENGINE
ON TWO OCCASIONS, WHEN DRIVING IN WET WEATHER AT 50-60 MILES AN HOUR ON A 2 LANE ROAD, I ACCELERATED TO PASS A VEHICLE AND THE ENGINE SUDDENLY LOST POWER, WENT INTO "LIMP MODE" AND THE VEHICLE WAS UNABLE TO COMPLETE THE PASSING MANEUVER SAFELY DUE TO LOSS OF ACCELERATION. CHECK ENGINE LIGHT FLASHED CONTINUALLY AS THE VEHICLE COASTED TO AN EVENTUAL STOP. PULLED OFF ROAD, TURNED VEHICLE OFF, AND THEN RESTARTED IT AFTER A COUPLE MINUTES AND THE ENGINE LIGHT WAS NO LONGER BLINKING, VEHICLE WAS OPERATING NORMALLY. SUDDEN LOSS OF ACCELERATION IS EXTREMELY DANGEROUS AT HIGHWAY SPEEDS AND COULD EASILY RESULT IN A COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353017September 3, 2020
FUEL/PROPULSION SYSTEM
I RECEIVED A RECALL NOTIFICATION ON MAY 28, 2020. I HAVE CALLED THREE TIMES SINCE JUNE 1, 2020 AND I AM BEING TOLD THAT THERE ARE NO PARTS FROM THE MANUFACTURER TO REPAIR THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352750September 2, 2020
EXTERIOR LIGHTING
HEAD LIGHT LOW BEAM IS EXTREMELY DEEM. YOU CAN NOT DRIVE AT NIGHT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352546September 1, 2020
SERVICE BRAKES
PURCHASED BRAND NEW. AT TWO THOUSAND MILES THE BRAKES ARE SCRUBBING AND GRINDING. TOOK IT BACK TO DEALER AND THEY'VE THEN INFORMED US IT IS AN ISSUE WITH THIS MODEL. AT 4 THOUSAND MILES THEY ARE MAKING THE SAME NOISE. NOW WE ARE TOLD IT WILL DO NO GOOD TO REPLACE THEM. IS MY VEHICLE SAFE TO DRIVE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351343August 26, 2020
ENGINE
DRIVING AT HWY SPEED, RAINING AND ACCELERATED PAST SLOW SEMI TRUCKS, CHECK ENGINE LIGHT CAME ON AND VEHICLE WENT IN TO LIMP MODE ALMOST CAUSING AN ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350981August 24, 2020
VISIBILITY/WIPER
WINDSHIELD CHIPS, SCRATCHES, CRACKS VERY EASILY. ONCE A CHIP OCCURS, WINDSHIELD CRACK(S) EXPAND SIGNIFICANTLY IN JUST HOURS/DAYS. THIS CAUSES OBVIOUS DRIVER INTERFERENCE OF VISIBILITY. HAVE HAD TO REPLACE 4 WINDSHIELDS PROFESSIONALLY IN 40K MILES AT 18 MONTHS FROM PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351035August 24, 2020
ENGINE
I WANTED TO LET YOU KNOW A FRIGHTENING EXPERIENCE WE HAD WITH THE ACURA RDX ON AUGUST 16TH. MY FAMILY, INCLUDING MY 2 CHILDREN & DOG, WERE DRIVING HOME ON THE EXPRESSWAY IN THE HOV LINE. MY HUSBAND WAS DRIVING THE RDX WE JUST LEASED NOT EVEN A MONTH AGO. HE HAD THE CAR IN CRUISE CONTROL DOING 60 MPH. THE CAR SUDDENLY LOST ACCELERATION AND DESPITE MY HUSBAND TRYING TO HIT THE GAS, THE CAR WOULD NOT GO AND EVENTUALLY LOST POWER AND CAME TO A DEAD STOP IN THE HOV LANE. HE JUST MISSED GETTING HIT BY THE CAR BEHIND HIM. YOU CAN IMAGINE HOW CATASTROPHIC THIS COULD HAVE TURNED OUT. THE MALFUNCTION INDICATOR LIGHT CAME ON. HE TURNED THE CAR OFF AND LET IT COOL AS IT SAID TO IN THE MANUAL. EVENTUALLY AFTER BEING TURNED OFF FOR APPROXIMATELY 5 - 7 MINUTES, HE TURNED THE CAR BACK ON AND IT STARTED. HE DROVE HOME, BUT CLEARLY WE WERE BEYOND SHAKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351036August 24, 2020
UNKNOWN OR OTHER
WHEN TRAVELING AT 70-75 MPH ON HIGHWAY, MY ENGINE LIGHT CAME ON. THE CAR SUDDENLY STARTED TO DECELERATE UNTIL I COULD ONLY GO 25-30 MPH (NO MATTER HOW MUCH I PRESSED THE GAS PEDAL). I HAD TO DRIVE ABOUT 5 MINS. LIKE THIS (WITH MY 4-WAY FLASHERS ON), AS CARS PASSED AROUND ME AT HIGH SPEED, UNTIL I COULD FIND A SUITABLE PLACE TO PULL OVER ON THE SHOULDER. ONCE SAFELY ON THE SHOULDER AND STOPPED, I SHUT OFF THE CAR, WAITED ABOUT 2 MINUTES, THEN RESTARTED THE CAR - THEN EVERYTHING SEEMED TO BE FINE. I DROVE HOME WITHOUT INCIDENT. THE NEXT DAY I TOOK IT TO THE ACURA DEALER AND THEY ACTED LIKE IT MIGHT HAVE BEEN THE LANE ASSIST TECH GETTING CONFUSED BY THE LINES ON THE HIGHWAY, OR BY WATER PUDDLES. THEY SAID THAT BECAUSE I SHUT THE CAR OFF AND RESTARTED IT, THAT ANY "CODES" THAT MIGHT HELP THEM FIGURE THINGS OUT WERE LOST. THEY SAID NEXT TIME, DO NOT RESTART THE CAR BUT HAVE IT TOWED RIGHT TO THE DEALER. I POINTED OUT HOW INCONVENIENT AND UNSAFE THAT MIGHT BE TO DO! THEY ALSO SAID THEY HAD HEARD OF NO OTHER 2020 ACURA RDX WITH THIS PROBLEM. I POINTED OUT THAT I FOUND A BUNCH OF OWNERS ONLINE WHO HAS REPORTED THIS WITH 2019 RDXS. THEY CONCEDED THAT THEY JUST DIDN'T KNOW WHAT WAS GOING ON. FINALLY, I WANT TO NOTE THAT THIS CAR IS ONLY 2 WEEKS OLD!! I JUST BOUGHT IT AND THIS HAPPENED :(
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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