Acura RDX Complaints

2,183 consumer complaints on file.

#11407336April 9, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY/WIPER
UNABLE TO SEE WITH HIGH OR LOW BEAMS AT NIGHT. PEOPLE FLASH THEIR HIGH BEAMS AT ME MEANWHILE I CAN'T SEE THE ROAD. I HAVE 2 YOUNG CHILDREN AND I'M TERRIFIED DRIVING AT NIGHT REPLACING THE BULBS DOESN'T WORK. ONLY THING I CAN FIND ONLINE SAYS TO REPLACE THE ENTIRE HEADLIGHT BECAUSE THE REFLECTIVE PROPERTIES THAT HEADLIGHTS HAVE WEAR DOWN TO NOTHING AND EVENTUALLY DON'T HAVE THE ABILITY TO REFLECT LIGHT AND ILLUMINATE THE ROADWAY. THAT WAS MY UNDERSTANDING OF THE ISSUE. IT'S OBVIOUS THAT THIS IS A SAFETY HAZARD AND SHOULD BE A RECALL ON THE VEHICLE! HOW MANY PEOPLE HAVE TO COMPLAIN BEFORE THIS HAZARD IS TAKEN MORE SERIOUSLY? DOES SOMEONE HAVE TO DIE IN A CAR ACCIDENT? THIS SEEMS LIKE A BIT MUCH AND A LOT OF PEOPLE BEING IGNORED! I BOUGHT THIS CAR AROUND THE MIDDLE OF FEBRUARY AND THERE HASN'T BEEN ONE NIGHT I'VE BEEN ABLE TO SEE YOU WHILE DRIVING. IF I WENT TO THE DEALERSHIP AT NIGHT TO PURCHASE THE VEHICLE AND HAD SEEN HOW HORRIBLY BAD THE LIGHTS WERE I WOULD HAVE NEVER PURCHASED IT! ACURA DEALERS REALLY NEED TO MAKE THIS RIGHT AND NOT WAIT FOR SOMEONE OR SOMEONE ELSE TO BE SERVERLY INJURED TO DO SOMETHING ABOUT A SERIOUS HAZARDOUS ISSUE IN THEIR VEHICLES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406915April 7, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2019 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V215000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT METRO ACURA LOCATED AT 9377 AUTOPLEX ST, MONTCLAIR, CA 91763, (909) 542-9626) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406337April 4, 2021
SEAT BELTS
MIDDLE SEATBELT WON'T LATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405722March 31, 2021
STRUCTURE:BODY
DISCOVERING MULTIPLE LOCATIONS WHERE PAINT IS PEELING. IDENTICAL LOCATIONS TO THE ACURA MDX WHITE PEARL PAINT. REAR ROOF NEAR REAR DOOR, REAR DOOR BELOW GLASS, LEFT REAR PANEL, FRONT PANEL NEAR HOOD, REAR BUMPER AND FRONT WINDOW PASSENGER SIDE WINDOW FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405844March 31, 2021
UNKNOWN OR OTHER
BACK UP CAMERA DOES NOT WORK AS INTENDED IN THE DARK. ON CHANGING GEAR SELECTOR TO REVERSE, THE BACK UP IMAGE IS ALMOST COMPLETELY BLACK WITH A SLIGHT REFLECTION OF THE REVERSE LIGHTS ON THE BLACK TOP. ONCE A PROXIMITY SENSOR IS TRIGGERED (E.G. PEDESTRIAN WALKS UP CLOSE TO THE CAR), THEN THE CAMERA SWITCHES INTO DARK MODE, AND THE IMAGE IS APPROPRIATELY ILLUMINATED FOR ADEQUATE VISUALIZATION OF SURROUNDINGS. IN ATTACHED PICTURES IT IS NOTED THAT A PROXIMITY SENSOR HAS TO BE TRIGGERED BY A PERSON WALKING CLOSE TO THE CAR, BEFORE WHICH THEY ARE NOT VISIBLE. THE SIDE AND FRONT CAMERA ARE FINE AS SEEN IN THE SCOUT VIEW AS WELL ON THE SCREEN, THE REAR ONE IS THE ONLY THAT REQUIRES A SENSOR TO GO OFF TO TRIGGER THE DARK MODE. THE CAMERA WORKS FINE IN BRIGHT AREAS. FROM A GARAGE, FOR EXAMPLE, SURROUNDED BY CLOSE OBJECTS, WHICH INVARIABLY TRIGGER A PROXIMITY SENSOR, THE BACK UP CAMERA WORKS FINE. FROM A DRIVEWAY, FOR EXAMPLE, WHERE THE CAR IS SWITCHED ON WITHOUT ANY OBJECT TO TRIGGER A PROXIMITY SENSOR, THE BACK UP REAR CAMERA WILL NOT WORK UNTIL A PROXIMITY SENSOR IS TRIGGERED. SEEMS TO BE A RANDOM OCCURRENCE, AS SOME OWNERS OF SIMILAR TRIM LEVELS HAVE BEEN HAVING THE SAME ISSUE, WHILE OTHERS HAVE NO ISSUES, AND CAMERA WORKS AS IT SHOULD. THE DEALER REPORTS THAT THE CAMERA SYSTEM IS WORKING WITHIN SPEC. GIVEN THAT THE REAR WINDOWS ARE ALL TINTED, THIS POSES AN UNACCEPTABLE, AND EASILY AVOIDABLE HAZARD FOR BACKING UP ONTO A STREET WITH PEDESTRIAN TRAFFIC IN THE DARK. ATTACHED FILES: IMG_7298 BEFORE SOMEONE APPROACHES. SCREEN IS TOO DARK. IMG_7299 AS SOMEONE APPROACHES - YOU CAN SEE THE SENSOR STARTS GOING OFF, BUT SCREEN IS STILL DARK. IMG_7300 THE SENSOR CONTINUES TO GO OFF, BUT NOW THE CAMERA IS BETTER ILLUMINATED. IMG_7302 AND IMG_7303 AFTER PEDESTRIAN HAS MOVED AWAY, THE CAMERA STAYS BETTER ILLUMINATED, AND ON PAR WITH OTHER BACK UP CAMERA SYSTEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405857March 31, 2021
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
BRAND NEW WITH 4000 MILES. IT WENT LIMP, STALLED AND WENT TO NEUTRAL WHILE DRIVING, HAD TO STOP BY THE SIDE OF THE ROAD AND RESTART TO RESET. AND IT WENT LIMP ON HIGHWAY AT 70 MPH, CONTINUE TO DECELERATE RAPIDLY AND DID NOT RESPOND TO GAS AND WENT LIMP, ENGINE DID NOT REV UP WITH ANY AMOUNT OF GAS. IT ONLY RESPONDED WHEN I SET THE CRUISE AND HAND ACCELERATE THAT WAY. DANGEROUS AND SCARED TO DRIVE IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405498March 30, 2021
ENGINE
I HAD MOVED TO THE LEFT LANE TO PASS A SLOW MOVING TRUCK ON TH PA NORTH EAST EXTENSION. WHEN I HAD ALMOST PASSED THE TRUCK MY ENGINE LIGHT BEGAN FLASHING AND MY CAR STARTED TO DECELERATE. I WAS BARELY ABLE TO GET OVER TO THE SHOULDER. I HAD TO TURN THE CAR OFF AND RESTART IT TO GET THE LIGHT TO STOP FLASHING AND GET THE CAR TO ACCELLERATE. FORTUNATELY IT HAPPENED BEFORE I ENTERED THE TUNNEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405617March 30, 2021
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2020 ACURA RDX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 75 MPH IN THE RAIN, THE VEHICLE LOSS MOTIVE POWER AND DECELERATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT GUIDED THE VEHICLE OFF TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS RESTARTED AFTER SEVERAL MINUTES AND SLOWLY DRIVEN TO GAS STATION PARKING LOT. THE CONTACT CALLED ACURA OF COLUMBUS (6549 WHITTLESEY BLVD, COLUMBUS, GA 31909, (706) 576-6700) WHO DIAGNOSED THE FAILURE OVER THE PHONE, STATING THAT THE TURBO CHARGER INTER COOLER SYSTEM HAD ALLOWED MOISTURE INTO THE SYSTEM WHILE IT WAS RAINING AND CAUSED THE ENGINE TO SHUTDOWN. THE CONTACT WAS ADVISED TO SLOWLY DRIVE THE VEHICLE AROUND THE PARKING LOT ONCE IT STOPPED RAINING FOR THE MOISTURE TO DISSIPATE FROM THE SYSTEM. THE CONTACT WAS INFORMED THAT THE ENGINE WOULD RESET ONCE THE INTER COOLER WAS CLEAR OF MOISTURE. THE CONTACT FOLLOWED THE ADVICE AND WAS THEN ABLE TO DRIVE THE VEHICLE BACK TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO ACURA COLUMBUS (4340 W. DUBLIN GRANVILLE RD, DUBLIN, OH 43017) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE INTER COOLER KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405408March 29, 2021
STRUCTURE:BODY
SIMILAR TO THE 2015 MDX, THE RDX WHITE PAINT IS ALSO PEELING IDENTICAL TO THOSE AREAS OF THE LISTED ON THE PAINT WARRANTY EXTENSION OF MDX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404771March 24, 2021
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
MY SUV HAS BEEN IN SERVICE OVER 15 TIMES STEMMING FROM ELECTRICAL ISSUES WITH THE DASH HARNESS, MULTI TIMES FOR LOSS OF POWER WHILE DRIVING, LOSS OF INFOTAINMENT SYSTEMS, AND PIPING NOISE COMING FROM THE SPEAKERS. THE LOSS OF POWER AND 'LIMP MODE' HAS HAPPENS 3 TIMES. ONCE AT HIGHWAY SPEED AFTER AN OUT OF STATE TRIP, AND TWICE ON MY WAY TO WORK DURING HUMID CONDITIONS. THE ELECTRIC ISSUES HAVE HAPPENED MULTI TIMES DURING ALL DRIVING CONDITIONS. I WAS ON MY WAY HOME FROM WORK TODAY, AND I STARTED TO SMELL SOMETHING BURNING. I WORKED MY WAY OUT OF THE MAIN HIGHWAY WHEN SMOKE STARTED POURING OUT OF THE AC VENTS. A FEW MOMENTS LATER I COULD SEE FLAMES COMING OUT OF THE DASH BEHIND THE INFOTAINMENT SCREEN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11404180March 22, 2021
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
CAR STALLS WHILE ACCELERATING. MUST TURN OFF AND RESTART TO DRIVE AGAIN. WHILE ENTERING FREEWAY WITH SIGNAL, CAR JERKS HARD TO CORRECT LANE TRANSITION. CAR BREAKS HARD WITH LARGE DISTANCE BETWEEN 2 VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403881March 19, 2021
SERVICE BRAKES
I BOUGHT A BRAND NEW 2020 ACURA RDX. AFTER A FEW MONTHS, AT 1210 MILES I STARTED HEARING A SQUEALING, GRINDING NOISE WHILE APPLYING THE BRAKES UNDER MODERATE USE .THE BRAKES HAVE BEEN SERVICED OR REPAIRED 5 TIMES AT TWO DIFFERENT ACURA SERVICE CENTERS. THE NOISE SEEMS TO GO AWAY FOR A BIT BUT ALWAYS COMES BACK. ACURA CORPORATE HAS ADVISED FOR THESE MAKES AND MODELS THAT CAME OFF THE PRODUCTION LINE AT A CERTAIN TIME ALL HAVE THIS SAME ISSUE. THEY ARE SUPPOSEDLY WORKING ON A SERVICE BULLETIN TO FIX IT. THEY CLAIM THE NOISE IS NOT AN INDICATION OF ANY SAFETY CONCERN. MY NEW PREMIUM VEHICLE IS SITTING IN THE DRIVEWAY AS I HAVE CONCERNS DRIVING IT DUE TO CONTINUAL BREAKING NOISES. ACURA WAS WELL AWARE OF THESE ISSUES AND CONTINUED TO SELL THE VEHICLES TO CONSUMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403727March 18, 2021
EXTERIOR LIGHTING
LOW BEAMS ON VEHICLE OFFER NO VISIBILITY WHILE DRIVING AT NIGHT. I WAS HAVING A HARD TIME WHILE DRIVING AT NIGHT. I HAD TO USE THE HIGH BEAMS WHILE CITY DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402984March 15, 2021
ENGINE
I PURCHASED A 2020 RDX A SPEC PACKAGE VEHICLE AND ALMOST IMMEDIATELY STARTED EXPERIENCING A HESITATION OR SLIPPING OF THE TRANSMISSION SENSATION. IT IS INTERMITTENT BUT HAPPENS WHEN COMING TO A COMPLETE STOP AND THEN TRYING TO PULL ONTO STREET, FREEWAY OR TRAFFIC FROM A COMPLETE STOP. I HAVE HAD THE VEHICLE INTO THE DEALERSHIP BUT THEY REFUSE TO ACKNOWLEDGE ANYTHING BECAUSE THE MANUFACTURER HAS NOT POSTED ANY VEHICLE PROBLEMS OR RECALLS. THE DEALERSHIP SAYS THERE IS NOTHING WRONG WITH CAR BASED ON THE "COMPUTER CHECKS" RUN ON THE VEHICLE. THE PROBLEM IS BECOMING INCREASINGLY WORSE AND I AM BECOMING CONCERNED ABOUT AN ACCIDENT BECAUSE OF THE HESITATION CAUSED WHEN TRYING TO PULL INTO TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403144March 15, 2021
VISIBILITY:WINDSHIELD, SERVICE BRAKES, AIR:DISC
TL* THE CONTACT OWNS A 2020 ACURA RDX. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY AND WHILE SCRAPING ICE OFF THE REAR HATCH WINDSHIELD, THE WINDSHIELD FRACTURED. THE VEHICLE WAS TAKEN TO JOE RIZZA ACURA (8150 W 159TH ST, ORLAND PARK, IL 60462) WHERE IT WAS DIAGNOSED WITH THE REAR HATCH WINDSHIELD NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THIS WAS A DESIGN DEFECT AND REPLACED THE HATCH DOOR AND THE WINDSHIELD. THE CONTACT STATED THAT THE WINDSHIELD WAS REPLACED, BUT THERE WAS STILL PIECES OF BROKEN GLASS LEFT INSIDE THE HATCH. THE CONTACT ALSO STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES MADE A LOUD SCREECHING SOUND. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE THE FRONT AND REAR DRIVER'S AND PASSENGER'S SIDE BRAKE PADS WERE REPLACED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE BRAKE PADS ON THE VEHICLE WERE THE WRONG SIZE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 28,500.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402789March 13, 2021
WHEELS
REAR PASSENGER SIDE TIRE BLEW OUT WHILE DRIVING ON INTERSTATE. JUST BEFORE LEAVING THE HOUSE IT WAS INFLATED TO 35 PSI. AFTER GETTING ON INTERSTATE I RECEIVED A LOW TIRE PRESSURE INDICATION. INITIALLY IT SHOWED 17 PSI. I SLOWED DOWN AND BY THE TIME I GOT TO THE NEXT EXIT IT WENT DOWN TO 0. I PULLED UNTIL A PARKING LOT AND THE TIRE HAD SHREDDED OFF THE RIM. THERE WERE NO HOLES OR NAILS IN THE TIRE TREAD BUT APPEARS TO HAVE BLOWOUT HOLES IN THE SIDEWALL. THE TIRES ARE CONTINENTAL CROSSCONTACT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402579March 12, 2021
EXTERIOR LIGHTING
IN MOTION OR PARKED, THE VEHICLE'S HEADLIGHTS ON LOW BEAM ARE NOT BRIGHT ENOUGH TO DRIVE SAFELY. AT HIGH SPEEDS ESPECIALLY. THE HEADLIGHTS ARE DIM ENOUGH THAT NOTHING IS VISIBLE AT ALL PAST 15 FEET IN FRONT OF THE CAR. ABSOLUTELY SHOCKED THAT ACURA IS ALLOWING THIS SAFETY HAZARD TO REMAIN ON THEIR REPUTATION. THE LIGHT THAT DOES SHOW IS YELLOWISH AND NOT BRIGHT AT ALL. OTHER CARS HAVE STOPPED ME THREE TIMES TO ASK IF I ACTUALLY HAD LIGHTS TURNED ON. I AM AT 115,000 MILES NOW, AND BEGAN NOTICING IT AT 90K. IF PUBLIC NOTICES ARE NEEDED TO WAKE ACURA UP TO THEIR RESPONSIBILITY TO RECALL TO FIX THIS PROBLEM, I WILL BE HAPPY TO SPREAD THE NEWS FURTHER. AGAIN, SHOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399917March 9, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
BOTH MYSELF AND HUSBAND HAVE HEARD KNOCK OR LOUD POP SOUND. ONE LOUD KNOCK OR TWO WITH SLIGHT LEVEL CHANGE SUCH AS ENTERING OR LEAVING DRIVEWAY. MANY OTHER ACURA RDX OWNERS HAVE REPORTED SAME ISSUE. APPEARS TO BE FLEXING OF PANORAMIC SUNROOF. MY VEHICLE IS ONE WEEK OLD (WAS COURTESY VEHICLE) 2021 ACURA RDX. IN SHOP NOW. MANY HAVE REPORTED SERVICE ISSUES WITH NO RESOLUTION THROUGH DEALERSHIP OR ACURA. SEVERAL OWNERS HAVE ADDED ISSUES WITH SUNROOF LEAKING AND EVEN BLOW OUT OF SUNROOF WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399087March 4, 2021
AIR BAGS
I SAW THAT THERE IS A RECALL FOR MY AIRBAGS AND WAS WONDERING WHAT TO DO NEXT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11398860March 3, 2021
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO OPERATE CORRECTLY AND BECAME VERY DIM REDUCING VISIBILITY OF THE ROADWAY WHILE DRIVING. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO FLOW ACURA (4952 NEW CENTRE DR, WILMINGTON, NC 28403, (910) 218-7070) WHERE THE TECHNICIAN INSPECTED THE HEADLIGHTS AND CLEANED THE HEADLAMP BULBS. THE VISIBILITY WAS MINIMALLY IMPROVED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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