Acura MDX Complaints

3,381 consumer complaints on file.

#11286456December 2, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2001 ACURA MDX. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO HESITATE. ALSO, WHILE DRIVING OVER 60 MPH, THE VEHICLE SEIZED. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND RESTART THE IGNITION, BUT THE FAILURE CONTINUED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 192,000. *LN CONSUMER STATED THE FOLLOWING TRANSMISSION CODES ARE GENERATED FROM THE DIAGNOSIS TOOL P0700 - A/T SYSTEM MALFUNCTION P1740 - 4TH PRESSURE SWITCH FAILURE P1750 - CLUTCH PRESSURE FAILURE *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286505December 2, 2019
UNKNOWN OR OTHER
EARLY THIS MORNING I WAS CLEANING SNOW ON THE ROOF OF MY CAR WITH A SNOW BRUSH. WHEN I FINISHED I PROCEED TO SEAT IN THE DRIVER SEAT TO DRIVE OFF TO WORK AND I DIDN'T REALIZE I HAD GLASS ON MY SEAT AND I SAT ON IT. I LOOKED UP AND NOTICED MY SUNROOF GLASS WAS SHATTERED WITH A HOLE IN THE MIDDLE OF THE GLASS. THE OUTSIDE TEMPERATURE WAS IN THE HIGH 20'S AND I USED THE SAME SNOW REMOVAL BRUSH ON THE SAME CAR LAST YEAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282474November 26, 2019
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2019 ACURA MDX. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE FRONT WINDSHIELD WAS DISTORTED ON BOTH THE DRIVER AND PASSENGER SIDE PILLAR AREAS. WHEN LOOKING THROUGH THE WINDSHIELD AT THESE POINTS, THE GLASS WAS EXTREMELY DISTORTED AND CAUSED NAUSEA. THE VEHICLE WAS TAKEN TO METRO ACURA (9377 AUTOPLEX ST, MONTCLAIR, CA 91763, (909) 626-6000) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD NEEDED TO BE REPLACED; HOWEVER, THE REPLACEMENT WINDSHIELD WAS WORSE OFF THAN THE ORIGINAL WINDSHIELD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. *LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281663November 21, 2019
ELECTRICAL SYSTEM, ENGINE
ENGINE SHUTS OFF IN THE MIDDLE OF DRIVE ON THE ROAD REGARDLESS OF THE SPEED. WHEN THIS HAPPENS CAR LOST TOTAL ELECTRICAL POWER RESULTING IN BLACKOUT, NOT ABLE TO TURN ON HAZARD LIGHT ALSO, STEERING WHEEL IS TIGHT UNABLE TO TURN THE VEHICLE.. NEED TO RESET NAVIGATION CODE, AND AUDIO CODES TO RESTART GPS NAVIGATION RESPECTIVELY. I WAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280937November 18, 2019
SEAT BELTS, SEATS
TL* THE CONTACT OWNED A 2006 ACURA MDX. WHILE THE CONTACT'S VEHICLE WAS IDLING AT A TRAFFIC LIGHT, IT WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT HEARD AN ABNORMAL NOISE AND THE FRONT DRIVER'S SEAT FRACTURED IN HALF. ALSO, THE SEAT BELT BECAME DETACHED DURING THE IMPACT. THE AIR BAG DEPLOYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE LEFT KNEE, BACK, NECK, AND HIP. THE CONTACT WAS TRANSPORTED VIA AMBULANCE TO THE HOSPITAL FOR MEDICAL ATTENTION. THE CONTACT WAS CURRENTLY SEEING A CHIROPRACTOR AND RECEIVING TREATMENT FOR HER BACK AND NECK. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000. *MP *DL
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11280694November 17, 2019
ENGINE
THE ENGINE IS CONSUMING A LOT OF OIL, THE DEALERSHIP TOLD ME THAT THE PISTON RINGS NEEDS TO BE CHANGE BUT THE WARRANTY OR THE RECALL FOR THAT HAVE BEEN EXPIRED AND WOULDN'T ALLOW ME TO CHANGE THAT WITH THE DEALERSHIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280552November 16, 2019
ENGINE, POWER TRAIN
I AM VERY DISAPPOINTED AND DISSATISFIED WITH THE 2011 ACURA MDX I PURCHASED NOVEMBER 2018 THIS VEHICLE HAS HAD ALL TYPE OF PROBLEMS FROM THE START FROM OIL ISSUES TO NEEDING THE ENGINE REBUILT TO NOW TIMING BELT ISSUES AND THE ONLY THING THAT IS COVERED UNDER WARRANTY IS THE REBUILD AND IT IS NOT LIKELY TO HAPPEN UNTIL EARLY 2020 AND THE ONLY THING I'M GETTING IS QUOTES OF 1200 DOLLARS AND SORRY YOUR GOING THRU THIS I AM TIRED OF THAT FROM ONE OF MOBILE MOST RESPECTED DEALERSHIP I WANT IMMEDIATE ACTION ESPECIALLY WHEN IT WAS UNDER WARRANTY AND SHOULD HAVE BEEN INSPECTED BEFORE IT BECAME A SELLABLE VEHICLE I AM ALSO SENDING THIS RESPONSE TO ACURA AND THE BETTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279731November 13, 2019
ELECTRICAL SYSTEM, STEERING
EPS ! POP UP AS I TRY TO START MY CAR. POWER N LIGHT IS ON AS NORMAL BUT WON'T START, STEERING WHEEL LOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279941November 13, 2019
ENGINE
THE VEHICLE IS CONSUMING TOO MUCH OIL. DEALERSHIP MADE US GO THROUGH OIL CONSUMPTION TEST AND CONFIRMED THIS IS AN ISSUE AND INCLUDED US IN THEIR WARRANTY EXTENSION TO DO THE REPAIRS. HOWEVER, ITS BEEN MORE THAN A MONTH AND THERE IS NO TIMELINE ON EVEN WHEN THE PARTS WILL BE AVAILABLE AND IT COULD BE ANOTHER MONTH OR 2 OR 4 MONTHS. I CALLED DEALER SEVERAL TIMES AS WELL AS ACURA WITH NO DIFFERENT ANSWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279396November 11, 2019
ENGINE, UNKNOWN OR OTHER
CAR CAUGHT ON FIRE WHILE WE WERE DRIVING WITH ALL THE FAMILY INSIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278645November 7, 2019
POWER TRAIN
EXPERIENCE THREE DIFFERENT SCENARIOS WHERE THE TRANSMISSION EITHER APPEARS TO SHIFT INTO NEUTRAL OR GEARS GRINDING. 1) SHIFTING FROM PARK TO DRIVE, THE VEHICLE ALL OF A SUDDEN STALLS AND ENGINE REVS UP WITHOUT ANY MOTION. RESOLVED BY SHIFTING VEHICLE BACK TO PARK, AND THEN TO DRIVE. 2) WHEN VEHICLE IS IN-MOTION AT HIGHWAY SPEEDS BETWEEN 40-70 MPH, ALL OF A SUDDEN VEHICLE LOSES ACCELERATION POWER AND SPEED DECREASES FOR 3-4 SECONDS FORCING OTHER VEHICLES FROM BEHIND TO EITHER BRAKE OR SLOW DOWN. OFTEN OCCURS WHILE MERGING ONTO THE HIGHWAY OR LANE CHANGES WHERE ACCELERATION IS REQUIRED. 3) WHILE DRIVING ON NORMAL STREETS AT 30-40 MPH, GEARS GRIND FOR APPROXIMATELY 1-2 SECONDS WITHOUT LOSING ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278682November 7, 2019
ELECTRICAL SYSTEM
POWER WINDOWS AND SUNROOF STARED WORKING INTERMITTENTLY FOR A FEW DAYS AND THEN STOPPED WORKING ALL-TOGETHER. APPARENTLY, THERE IS A KNOWN ISSUE WITH WIRES BREAKING INSIDE DRIVER DOOR SUB-WIRE, ACURA PART NUMBER 32757-STX-A01. MY CAR ONLY HAS 101,768 MILES. I DID SOME RESEARCH ONLINE AND I SAW PEOPLE HAVING THE SAME ISSUE WITH THEIR ACURA MDX VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278498November 6, 2019
SERVICE BRAKES
AFTER VEHICLE POWERED OFF AND AND AFTER COUPLE OF HOURS LATER, THE BREAK PEDAL GETS VERY STIFF. SO, TREMENDOUS FORCE NEEDS TO APPLY TO START TO ENGINE. AFTER AROUND 600 MILES OF DRIVING THIS NEW VEHICLE, THIS PROBLEM HAPPENED. MY WIFE IS PRIMARILY DRIVING THIS VEHICLE. AND THUS SHE IS GETTING KNEE PAIN ISSUE TO STIFF BREAK PEDAL. ACURA CONFIRMED THIS IS KNOWN ISSUE BUT THEY DENIED TO FIX IT AS INDICATED IN THE ATTACHED DOCUMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278187November 4, 2019
VEHICLE SPEED CONTROL
THE VEHICLE SUDDENLY ACCELERATES ITSELF. THIS IS ESPECIALLY TRUE IN LOW SPEEDS. THERE HAVE BEEN NUMEROUS TIMES THAT I AM DRIVING SLOWLY IN A PARKING RAMP AND THE VEHICLE WILL JUST SHOOT FORWARD AS THOUGH I AM PRESSING THE GAS PEDAL, WHEN I AM NOT! I AM GRATEFUL THAT NO ONE WAS INJURED DUE TO THIS - BUT THIS IS DANGEROUS AND HONDA NEEDS TO LISTEN AND DO SOMETHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277675November 2, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
GOING 65 MILES AN HOUR ON THE HIGHWAY VEHICLE BRAKES SUDDENLY VSA LIGHT COMES ON ALMOST THREW ME IN THE DITCH UNDER SNOWY CONDITIONS AIRBAG LIGHT ALSO CAME ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277494November 1, 2019
STEERING
POWER STEERING IS REDUCED AND THE STEERING WHEEL IS HARDER TO TURN THAN NORMAL. PROBLEM USUALLY BEGINS EARLY IN THE MORNING. OUTSIDE TEMPERATURE DOES NOT SEEM TO MATTER. THIS PROBLEM MAY GO AWAY IF CAR IS TURNED OFF THEN RESTARTED BUT SOMETIMES IT WILL TAKE SEVERAL STOPS AND RESTARTS TO GO BACK TO NORMAL. AT FIRST THIS HAPPENED SEVERAL WEEKS APART BUT NOW MAY IT HAPPEN TWO OR THREE TIMES A WEEK. DISTANCE DRIVEN DOES NOT SEEM TO CURE THE PROBLEM, ONLY A RESTART OR SEVERAL RESTARTS RETURN STEERING TO NORMAL. CAR HAD APPROXIMATELY 44,500 MILES AND NOW IS AT 45,400 MILES. THIS IS AN ELECTRICAL POWER STEERING YSTEM SO NO POWER STEERING FLUID CHECK IS POSSIBLE. I AM AFRAID THE POWER STEERING WILL COMPLETELY FAIL SOMEDAY SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271756October 29, 2019
ELECTRICAL SYSTEM
HANDS FREE LINK DRAINING BATTERY AFTER SITTING FOR A COUPLE DAYS IT'S ON VARIOUS ACURA MODELS. PEOPLE MAKING YOUTUBE VIDEOS ON HOW TO UNPLUG THEM TO KEEP THE BATTERY FROM DRAINING. I BOUGHT THE CAR WITH THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271772October 29, 2019
ENGINE
MY 2016 MDX HAS A FUEL PUMP FAILURE WHICH HAS CAUSED MY MDX TO STALL AND LED TO PROBLEMS WITH MY FUEL INJECTORS. THERE IS A RECALL BUT MY ACURA DEALER REFUSES TO HONOR IT. ON 10/18 MY WIFE WAS DRIVING THE CAR ON THE FREE WAY AND IT SLOWED TO A STALL. THIS IS A KNOWN ISSUE. I HAVE PASTED A URL TO THE RECALL BELOW. THE DEALER REFUSED TO FIX MY FUEL INJECTORS OR REPLACE MY FUEL PUMP. THE ARE OFFERING A FREE FUEL PUMP SOFTWARE UPGRADED BUT THEY WANT ME TO PAY TO REPLACE THE FUEL PUMP AND FUEL INJECTORS. HTTPS://WWW.CONSUMERREPORTS.ORG/CAR-RECALLS-DEFECTS/HONDA-ACURA-RECALL-POTENTIAL-STALLING-ISSUE-ACCORD-MDX-TLX/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271629October 28, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 ACURA MDX. FOR THE PAST THREE YEARS, THE CONTACT NOTICED AN OIL CONSUMPTION ISSUE WITH THE VEHICLE. THE CONTACT RESEARCHED AND DISCOVERED THAT THE MANUFACTURER ISSUED TECHNICAL SERVICE BULLETIN (TSB) NUMBER: B19-006 ON MAY 18, 2019. THE TSB WAS A WARRANTY EXTENSION TITLED 'ENGINE OIL EXCEEDS CLIENT EXPECTATIONS'. THE CONTACT TOOK THE VEHICLE TO CROWN ACURA RICHMOND (8704 W BROAD ST, HENRICO, VA 23294) FOR AN OIL CONSUMPTION TEST AND WAS INFORMED TO COME BACK WHEN THE OIL WAS LOW AFTER DRIVING 3,000 MILES. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER ON OCTOBER 17, 2019 AND WAS INFORMED THAT NOTHING COULD BE DONE SINCE IT WAS CLOSE TO 3,000 MILES. THE CONTACT SPOKE WITH THE MANUFACTURER ABOUT THE OIL CONSUMPTION FAILURE OVER THE PAST THREE YEARS AND FELT LIKE THEY AND THE DEALER WERE NOT HELPFUL ONCE THE OIL CONSUMPTION FAILURE WAS DISCOVERED. THE CONTACT HAD NOT RECEIVED FOLLOW-UP CALLS TO ADDRESS THE FAILURE AND WAS NOT ALERTED OF THE TSB WHEN IT WAS ISSUED. THE FAILURE MILEAGE WAS 157,420.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271354October 27, 2019
SUSPENSION
THE FRONT DRIVER SIDE SUSPENSION IS MAKING A CLUNKING SOUND WHEN DRIVING OVER A SPEEDBUMP OR POTHOLES OR WHEN TURNING. THE VEHICLE SWAYS- PITCHING AND ROLLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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