Acura MDX Complaints

3,381 consumer complaints on file.

#11271252October 26, 2019
AIR BAGS, STRUCTURE:BODY, SERVICE BRAKES
I WAS APPROACHING A STOP LIGHT ON A BUSY STREET ON A VERY BRIGHT DAY AND DID NOT SEE THAT THE STOP LIGHT I WAS APPROACHING HAD TURNED RED. WHEN I REALIZED IT WAS RED, I BRAKED RAPIDLY OF COURSE BUT STILL GOING AT A PRETTY GOOD SPEED I HIT THE STOPPED CAR IN FRONT OF ME. THE COLLISION WAS BETWEEN DRIVERS SIDE OF MY MDX AND RIGHT REAR OF A MEDIUM-SIZED WHITE JEEP. MY 17 YR OLD SON WAS IN THE FRONT PASSENGER SEAT AND HIS AIR BAG DEPLOYED, HOWEVER MY DRIVER BAG DID NOT DEPLOY. BOTH SEAT BELTS LOCKED UP. THE IMPACT WAS VERY STRONG ON DRIVER SIDE GIVEN THAT IS WHERE WE HIT. FORTUNATELY, MY SEAT BELT KEPT ME FROM HITTING THE WINDSHIELD. MY ONLY INJURIES ARE NECK ACHE, HEAD ACHE, SEAT BELT BRUISES, AND RINGING EARS. MY CONCERN IS FOR FUTURE USE OF MY CAR. IF THE DRIVER AIR BAG DID NOT DEPLOY GIVEN THIS HARD OF A HIT, I DO NOT BELIEVE IT WILL DEPLOY IN ANY COLLISION. I FILED A COMPLAINT WITH ACURA REQUESTING THEM TO INSPECT THE AIRBAG AND BLACK BOX TO DETERMINE WHY IT DID NOT DEPLOY AND THEY SAID THAT AIRBAGS ARE DESIGNED TO ONLY DEPLOY WHEN NEEDED AND IN THIS CASE THE CARS COMPUTER DETERMINED IT WAS NOT NEEDED HENCE THERE IS NO REASON TO INSPECT IT FURTHER. I BELIEVE THAT IF THE AIRBAG DEPLOYED ON THE PASSENGER SIDE WHERE THE IMPACT WAS LESS THEN THE AIR BAG SHOULD HAVE ALSO DEPLOYED ON THE DRIVER SIDE. MY INSURANCE ADJUSTER ALSO SUPPOSEDLY REQUESTED ACURA TO INSPECT THE VEHICLE AND THEY ALSO DID NOT GET ANY FAVORABLE ACTION FROM ACURA. HONDA/ACURA OF AMERICA RETURNED MY PHONE CALLS TWICE AND SIMPLY SAID THERE IS NO SUPPORTING INFORMATION INDICATING THAT THE AIRBAG OR CARS COMPUTER SHOULD BE INVESTIGATED. THEY ALSO DID NOT ASK ANY QUESTIONS ABOUT THE ACCIDENT IN WHICH ADDITIONAL INFORMATION COULD BE PROVIDED. THE ESTIMATED REPAIR ON THE CAR IS OVER $12K.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11270190October 22, 2019
AIR BAGS, UNKNOWN OR OTHER
THIS VEHICLE HAS BEEN SCRAPED AND IS NO LONGER IN SERVICE. PLEASE STOP SENDING ME NOTICES. THE TITLE WAS SURRENDERED TO THE SALVAGE COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269881October 21, 2019
ENGINE, UNKNOWN OR OTHER
APRIL 25,2019 DRIVING FROM ILLINOIS TO MS AT 75 MPH ON INTERSTATE AND APPLIED BREAK FOR UPCOMING CONSTRUCTION ZONE AND ALL WARNING SYSTEM LIGHTS FLASH THROUGH DASH AND CARE IMMEDIATELY STARTED SLOWING AND HAD NO ACCELERATION AT ALL. DISABLED ALL SAFETY FEATURES. ROAD DEPARTURE, BRAKE SYSTEM, ECT. PULLED OVER TO SIDE OF ROAD. RESTARTED SEVERAL TIMES AND ALL BUT TWO LIGHTS REMAINED ON SO CALLED DEALER. TWO LIGHTS REMAINED FLASHING AND CAR NOW SEEMED TO DRIVE OK SO COULD BE BROUGHT TO DEALER ABOUT 80 MILES AWAY. MEMPHIS ACURA DEALER WANTED TO KEEP CAR BECAUSE THEY INDICATED TRANSMISSION ISSUE BUT SINCE LIGHTS WERE RESET THEY SAID TAKE TO DEALER IF COMES ON AGAIN. MILEAGE 92,321. CALLED PEORIA IL ACURA DEALER A WEEK LATER TO CHECK ON ISSUE AND THEY SAID CODE WAS IMPLY A GLITCH. JULY 28, 2019 DRIVING 40 MPH IN TOWN AND ALL SAFETY LIGHTS CAME ON DASH. DISABLE ED ALL SAFETY FEATURES OF VEHICLE. RESTARTED SEVERAL TIMES AND EVENTUALLY ALL LIGHTS BUT TWO REMAINED ON. A FEW HOURS LATER ALL LIGHTS WERE NOW OFF. MAKE APPOINTMENT WITH PEORIA IL ACURA DEALER. MILEAGE 97,974. PEORIA DEALER SAID THE LIGHTS SOME ON BECAUSE WE NEEDED OUR 105,000 SERVICING WHICH INCLUDES ABOUT $1500 IN SERVICE LIKE PLUGS AND TIMING BELT. I CHALLENGE THEIR CLAIM (NOT AT THE MILEAGE) THAT ACURA WOULD CAUSE A SERIOUS SAFETY ISSUE FOR US ALL TO GET US TO DO THE SERVICE. THEY SAID UNFORTUNATELY THAT IS WHAT HAPPENS. NEXT WEEK HAD SPARK PLUGS REPLACED SINCE THEY SAID THAT CAUSED MISFIRE CODE. AUGUST 21 2019 AT 99,800 MILEAGE DRIVING 40 MPH ALL SAFETY LIGHTS ON CAR LOST POWER AND HESITATED AND THEN QUICKLY WENT OFF. OCTOBER 6 2019 AT 105,392 MILEAGE DRIVING ON INTERSTATE IN ILLINOIS AT ABOUT 75 MPH AND APPLIED BREAK FOR REST STOP AND ALL LIGHTS ON AND THIS TIME RPMS ROSE TO BETWEEN 5/6. DROVE 20 MPH ON SIDE TO REST STOP. RESTARTED SEVERAL TIMES AND ONLY TWO LIGHTS REMAINED. CAR DRIVABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269919October 21, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2019 ACURA MDX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED ON ITS OWN. THE FAILURE OCCURRED WHILE SLOWING DOWN AND APPROACHING A STOP LIGHT AND ALSO WHILE DRIVING AT HIGHWAY SPEEDS. THE VEHICLE WAS TAKEN TO ACURA OF PEABODY (233 ANDOVER ST, PEABODY, MA), BUT THE FAILURE COULD NOT BE DUPLICATED AND THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 09964379. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269782October 20, 2019
ENGINE
TRANSMISSION SLIPS WHEN ACCELERATING. I WAS TRYING TO PASS A LARGE TRUCK ON A TWO LANE HIGHWAY AND THE CAR STOPPED ACCELERATING AS I WAS TRYING TO PASS THE TRUCK IN THE OTHER LANE. I HAD TO HIT BRAKES TO COAST BACK BEHIND TRUCK WHILE I WAITED FOR TRANSMISSION TO REENGAGE. RPMS DROPPED TO 0 DURING THIS EVENT. CAR WAS IN TO DEALER 2 WEEKS AGO FOR THIS SAME ISSUE AND THEY UPDATED THE CAR'S SOFTWARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268932October 16, 2019
EXTERIOR LIGHTING
TL* THE CONSUMER OWNS A 2014 ACURA MDX. THE CONSUMER STATED THAT THEY HAD RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V256000 (EXTERIOR LIGHTING). THE CONSUMER STATED THAT THE TAIL LIGHTS WERE FILLED WITH WATER AND BECAME INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CURRY ACURA (685 CENTRAL PARK AVE, SCARSDALE, NY 10583, (914) 472-6800) WHERE IT WAS DIAGNOSED THAT THE TAIL LIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBE, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 72,300. *BF *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269036October 16, 2019
AIR BAGS
AIR BAG ALERT LIGHT CAME ON WITH RED AIRBAG AND STEERING WHEEL SIGN. TAKING IT TO DEALER TOMORROW, AND WILL UPDATE TOMORROW. THIS HAPPENED WHILE I WAS DRIVING STRAIT ON FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267890October 11, 2019
POWER TRAIN
VEHICLE TRANSMISSION PULSUATING REV NEVER DRIVES SMOOTH .TRANSMISSION REQUIRES FLUSH EVERY TWO TO THREE MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267652October 10, 2019
STEERING
TL* THE CONTACT OWNS A 2016 ACURA MDX. WHILE TURNING THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266352October 7, 2019
POWER TRAIN
2016 ACURA MDX. CONSUMER WRITES IN REGARD TO DEFECTIVE TRANSMISSION. *AS THE CONSUMER STATED THE TRANSMISSION WAS REPAIRED TWICE AND FAILED A THIRD TIME. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266567October 6, 2019
ENGINE
THE CAR SPUTTERS AND LURCHES BETWEEN 30-40 MPH OR SO. IT CAN'T MAINTAIN SPEED. YOU HAVE TO SPEED UP OR SLOW DOWN SIGNIFICANTLY FOR IT TO STOP. IT'S RIDICULOUS AND ANNOYING THAT A 45-50,000 DOLLAR CAR WOULD DO THIS. THE CAR HAS BEEN DOING IT SINCE THE DAY WE BOUGHT IT. ALSO NEEDED TO MENTION THE AUDIBLE TICKING THE ENGINE MAKES WHEN IDLING. WHY HASN'T SOMETHING BEEN DONE ABOUT THIS CONSIDERING MANY PEOPLE HAVE COMPLAINED OF THIS ISSUE????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258246September 26, 2019
POWER TRAIN
VEHICLE SHUDDERS AT 35-40 MPH, THE SHUDDERING IS HARDER WHEN GOING UP A SLIGHT INCLINE. IT SEEMS THAT THE VEHICLE DOESN'T WANT TO SHIFT DOWN A GEAR. I HAVE TO EITHER LET GO OF THE GAS OR GIVE IT MORE GAS FOR THE SHUDDERING TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258285September 26, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
SINCE OWNERS AND ON 4 SPECIFIC OCCASIONS. WHILE DRIVING AT HIGH SPEED UPON ACCELERATION AT 70 MPH AUTO WENT DEAD. LOST ALL POWER. AFTER EIGHT MINUTES AUTO RESTARTED. 9 MONTHS AGO, WHILE PLACED INTO REVERES TO AUTO SELF ACCELERATED T HIGH SPEED. AFTER BRAKES APPLIED AND VEHICLE PLACED INTO DRIVE VEHICLE ACCELERATED AT A HGH RATE OF SPEED. LOCK BRAKES PUT VEHICLE INTO NEUTRAL RESTARTED. ONE MONTH AGO WHILE TURNING LEFT INTO TRAFFIC AT A MAJOR INTERSECTION, CAR BRAKES APPLIED AWAITING LEFT TURN AGAINST TRAFFIC. WENT TO ACCELERATE, CAR DASH LIGHTS WENT WILD ALL BEGIN BLING RAPIDLY, DASH WENT BLACK, ABS BRAKES AND BRAKE PEDAL WENT TO FLOOR CAR WENT BY ITSELF INTO NEUTRAL. TOOK OVER 8 MINUTES TO RESTART. ON 9/24.19 TUESDAY AT 1:41 PM WHILE TRAVELING WEST BOUND ON INTERSTATE 90, AT 74 MPH WHILE PASSING A SEMI TRUCK AS I PASSED THE TRUCK, WITH A CLEAR DISTANCE AND PROCEEDED TO TURN INTO THE RIGHT DRIVING LANE IN FRONT OF THE TRUCK AS I PULLED RIGHT THE VEHICLE DASH WENT BLACK, THE ABS AND BRAKE PEDDLE WENT TO THE FLOOR AND THE CAR DECELERATED RAPIDLY FROM 74 TO 50 MPH WITHIN A SECOND. THE SEMI LOCKED THE BRAKES TO AVOID A SERIOUS REAR END COLLISION. AS I REACHED 50 MPH THE DASH RE LITE AND ALL INSTRUMENTATION APPEAR TO FUNCTION AND AS I PUSHED DOWN ON THE ACCELERATOR THE VEHICLE REGAINED SPEED. I CAN REPORT PERHAPS 15 TO 20 OTHER MAJOR ITEMS WITH COLLISION AVOIDANCE AND ELECTRONIC DASH ABNORMALITIES. THE VEHICLE HAS BEEN IN THE ACURA SHOP MINIMALLY 15 TO 20 TIMES OVER 24 MONTHS TO NO AVAIL. ACURA REPORTS SOFTWARE UPDATES OR BAD BATTERY CAUSING LOW VOLTAGE SIGNALS. THIS VEHICLE IS DANGEROUS AND IF NOT ADDRESSED WILL CAUSE DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258404September 26, 2019
UNKNOWN OR OTHER
I SAW MY CAR LISTED ON THE AIRBAG RECALL ON TV, I CALLED AND GAVE THE LADY MY VIN# SHE SAID IT'S NOT ON THE LIST ! SHE TOLD ME TO CK THIS DUE AND PUT MY VIN IN SO SOME ONE CAN LET ME KNOW IF THERE IS A RECALL FOR ANYTHING OR ANY PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257600September 24, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
MERGING ONTO A 6 LANE HIGHWAY, SPECIFICALLY THE 3 NORTHBOUND LANES, THE COLLISION MITIGATION BRAKING SYSTEM ACTIVATED SUDDENLY. I WAS MOVING FROM THE RIGHT LANE TO THE MIDDLE LANE ACCELERATING AS NEEDED TO MAINTAIN THE APPROPRIATE SPEED WITH THE MIDDLE LANE. AS I BEGAN TO EASE OFF THE ACCELERATOR, THE CMBS SLAMMED ON THE BRAKES. SPEED WENT FROM 60 TO 25MPH ON A CONGESTED HIGHWAY AT RUSH HOUR. THE CAR BEHIND ME SWERVED TO AVOID. I FRANTICALLY STOMPED ON THE GAS PEDAL TO TRY TO KEEP GOING, EVENTUALLY THE CAR STOPPED BRAKING AND I CONTINUED. THE CAR IN FRONT OF ME WAS A FEW HUNDRED FEET AWAY AND NOT BRAKING AT THE TIME THIS HAPPENED. TIME OF DAY WAS JUST BEFORE SUNRISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257621September 24, 2019
SERVICE BRAKES, POWER TRAIN
6 MONTHS AFTER DELIVERY OF MY VEHICLE I STATED NOTICING A JERKING WHEN MY TRANSMISSION SHIFTS. I HAVE TAKEN MY VEHICLE TO THE DEALER INDICATING MY CONCERN. EACH TIME THE DEALERS SAID THE COULD NOT DUPLICATE. THE PROBLEM CONTINUES. THE SECOND ISSUE HAS TO DO WITH MY BRAKES . ON 9/23/2019 MY BRAKES STARTED EMITTING A LOUD PERSISTENT SQUEAK. I AM SCHEDULING AN APPOINTMENT WITH MY DEALER. MY VEHICLE IS A LITTLE MORE THAN A YEAR OLD AND IT SEEMS TO ME THAT AT 30,000 MILES CONSTITUTE PREMATURE BRAKE WARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257574September 23, 2019
SERVICE BRAKES
I WAS TRAVELING ABOUT 35-40 MPH APPROACHING A SIDE STREET TO THE RIGHT. THE CAR IN FRONT OF ME SLOWED TO TURN RIGHT. THE 'BRAKE' LIGHT FLASHED AS IT TYPICALLY DOES. I SLOWED BUT DID NOT STOP SINCE THE CAR IN FRONT OF ME WAS CONTINUING IT'S TURN AND MOVING AWAY FROM ME. THERE WAS A CAR AT THE STOP SIGN ON THE SIDE STREET WAITING TO TURN ONTO THE ROAD I WAS TRAVELING. AS THE CAR IN FRONT OF ME WAS COMPLETING ITS TURN MY CARS BRAKING SYSTEM ENGAGED AND BROUGHT THE VEHICLE TO A COMPLETE STOP IN FRONT OF THE CAR ON THE SIDE STREET WITH NO VEHICLES IN FRONT OF ME. THE DEALER SAYS THERE ARE NO ERRORS RECORDED ON THE COMPUTER SYSTEM AND THEY COULD NOT DUPLICATE WHAT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256980September 21, 2019
VISIBILITY/WIPER
THERE IS A PROBLEM WITH THE PASSENGER FRONT WINDSHIELD. IT'S BLURRY ALONG THE EDGE AND HARD TO LOOK OUT ESPECIALLY TO CHECK FOR ON COMING TRAFFIC FROM THE RIGHT SIDE. IT IS A HAZARD TO DRIVE AND SEE PROPERLY OUT THAT WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256353September 18, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING, I RECEIVED THE MESSAGE "ADVANCED DRIVER SUPPORT SYSTEM: U3000-49". THIS IS THE SECOND TIME THIS ERROR HAS APPEARED ON THE CONSOLE. FIRST TIME THIS HAD OCCURRED WAS ON 9/28/18 AND AGAIN ON 8/13/19. THE DEALER SAYS I DONT DRIVE THE CAR ENOUGH AND IN TURN THE BATTERY FOR THE CAMERA DOES NOT HAVE SUFFICIENT CHARGE. EVERY TIME I BRING THIS CAR IN FOR AN ISSUE THEY RESET THE ERROR MESSAGE AND INFORM ME TO LET THEM KNOW TO COME BACK IF THE ISSUE APPEARS. THIS HAPPENED WITH MY TRUNK AND MY JERKY TRANSMISSION. ON ANOTHER NOTE, I HAVE HAD ISSUES WITH A CHOPPY TRANSMISSION. THE CAR JERKS FROM 1ST TO 2ND EVERYTIME. THEY KNOW ABOUT THE PROBLEM BUT REFUSE TO FIX IT. THE 2019 MODELS DONT HAVE THIS PROBLEM AS I TEST DROVE. IT IS A SAFETY ISSUE BECAUSE WHEN YOU PRESS THE ACCELERATOR IT GIVES A JERK AND IN THE WINTER IF YOU ARE NOT PREPARED IT CAN CATCH YOU OFF GUARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256151September 17, 2019
ELECTRICAL SYSTEM, STEERING
VEHICLE HAD AN ELECTRONIC FAILURE (EPS) WHICH CAUSED A LOSS OF STEERING CONTROL. VEHICLE WAS IN MOTION IN OUR DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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