Acura MDX Complaints

3,381 consumer complaints on file.

#11303030January 30, 2020
POWER TRAIN
WHEN DRIVING AT HIGHWAY SPEEDS FOR AT LEAST A HALF HOUR AND ATTEMPTING TO ACCELERATE, THE ENGINE SPEED WILL DROP TO IDLE AND WILL NOT RESPOND TO ACCELERATOR PEDAL MOVEMENT FOR SEVERAL SECONDS. WHEN THIS HAPPENS, THERE ARE NO: WARNINGS, LIGHTS, OR MESSAGES AND NO FAULT CODES ARE STORED IN ANY OF THE CONTROL MODULES. THIS HAS NEVER HAPPENED WHEN USING CRUISE CONTROL. THIS HAS HAPPENED ON AT LEAST 9 DIFFERENT TRIPS. THIS IS AN EXTREMELY DANGEROUS CONDITION THAT HAS NEARLY RESULTED IN ANOTHER VEHICLE IMPACTING OURS FROM BEHIND, DUE TO THE RAPID DECELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306157January 30, 2020
POWER TRAIN
TRANSMISSION IS CONSTANTLY SLAMMING INTO 4TH GEAR AND HAS BEEN TO THE DEALERSHIP 3 TIMES. CORPORATE HAS EVEN EVALUATED IN AND HAS DEEMED IT TO BE "WITHIN SPECIFICATION". THE TRANSMISSION IS GOING TO BREAK DOWN WHILE DRIVING AND POSE A SAFETY HAZARD. IT FEELS AS IF THE MOUNTS ARE GOING TO BREAK OFF WHEN IT DOES IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302189January 27, 2020
UNKNOWN OR OTHER
THE NOISE VOLUME OF THE ADVANCED SAFETY TECHNOLOGY, SUCH AS LANE DEPARTURE WARNING AND BLIND SPOT INFORMATION, DOES NOT CHANGE WITH INCREASED VEHICLE SPEED NOR WITH INCREASED RADIO VOLUME. THEREFORE, THE TECHNOLOGY IS NOT AUDIBLE UNLESS THE VEHICLE IS AT A STOP OR AT LOW SPEED OR IF THE RADIO IS OFF. THIS RENDERS THE TECHNOLOGY USELESS DURING MOST VEHICLE TRIPS. THE VEHICLE MANUFACTURER WAS CONTACTED, BUT NO RESOLUTION WAS GIVEN. THIS IS A SAFETY ISSUE, AS DRIVERS WHO MAY RELY ON THIS TECHNOLOGY MAY NOT BE AWARE THAT THE TECHNOLOGY IS ACTIVATED WHEN THEY CANNOT HEAR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301750January 24, 2020
POWER TRAIN
THERE IS SHUDDERING COMING FROM THE TRANSMISSION ON SPEEDS OF 30-40 MPH. IT SEEMS LIKE ACURA KNEW OF THE PROBLEM AND SENT A RECALL FOR MDX,RDX AND ZDX THAT WERE MADE FROM 2010 TO 2013 BUT MY VIN WASN'T INCLUDED ALTHOUGH I AM FACING THE SAME PROBLEM AS THOSE RECALLED VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300557January 20, 2020
POWER TRAIN
SINCE WE PURCHASED THIS CAR WE HAVE ISSUES WITH THE VEHICLE WHERE IT IS HESITATING TO ACCELERATE WHEN GOING FROM 0 MPH TO 30 MPH. WE TOOK IT TO THE DEALERSHIP AND THEY UPDATED THE SOFTWARE FOR THE POWERTRAIN BUT STILL THE VEHICLE HAS ACCELERATION ISSUES WHEN GOING FROM 0 TO 40 MILES PER HOUR. WE HAVE RESEARCHED THIS ISSUE ON INTERNET AND IT SEEMS LIKE LOTS OF PEOPLE OWNING ACURA ARE HAVING THIS ISSUE. THIS ISSUE IS ATTRIBUTED TO NEW 7 SPEED TRANSMISSION THAT ACURA BUILT. IT LOOKS LIKE A SAFTEY ISSUE SINCE THE VEHICLE WOULD NOT ACCELERATE AFTER STOPPING AT TRAFFIC LIGHT OR STOPPING TO TAKE RIGHT AND RE ACCELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300249January 19, 2020
STEERING
ON 01/18/2020. I CAN NOT START MY 2015 ACURA MDX ANYMORE WHEN I WAS ON THE WALMART PARKING LOT, POWER STEERING SYSTEM ( EPS) PROBLEM " LIGHT WAS ON, THE STEERING WHEEL WAS LOCKED UP. THE CAR HAS 61,035 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299326January 14, 2020
EXTERIOR LIGHTING
DRIVERS SIDE REAR TAILLIGHT ON QUARTER PANEL. SEALS FAILED AND FILLED WITH WATER RENDERING DRIVING LIGHT TO MALFUNCTION. TOLD DEALER ABOUT PROBLEM AND THEY SAID RECALL ONLY AFFECTED INNER REAR HATCH LIGHTS. CAR IS GARAGED ITS WHOLE LIFE. CLEARLY A MANUFACTURING DEFECT. MUST HAVE HAPPENED MUCH PREVIOUSLY THAN NOTICED AT DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292235December 31, 2019
ELECTRICAL SYSTEM, ENGINE
AFTER DRIVING THE VEHICLE, I PARKED IT, TURNED IT OFF AND IT CAUGHT ON FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11292242December 31, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
THE AUTOMATIC COLLISION MITIGATION SYSTEM HAD A COMPLETE 100% LOCK UP OF MY BRAKES DURING A CROSS OF AN INTERSECTION . ALTHOUGH I WAS WEARING MY SEATBELT THE FORCE OF THE STOP THREW MY HEAD INTO THE STEERING WHEEL. IT IS A COMPLETE MIRACLE THAT THE CAR BEHIND ME DID NOT REAR-END ME. THIS SYSTEM ROUTINELY GIVES FALSE POSITIVES WHEN GOING AROUND CORNERS WHEN YOU ARE IN THE CENTER LANE AND IT BEEPS AND PULSES THE BRAKES. THIS TIME, THE CAR STOPPED COMPLETELY AND I HIT MY HEAD AND WAS LUCKY TO NOT CAUSE AN ACCIDENT. THERE SHOULD BE A WAY TO 100% PERMANENTLY TURN OFF OR ACURA NEEDS TO FIX THEIR SOFTWARE. TOO MANY FALSE POSITIVES AND ACTUALLY IS LESS SAFE WITH IT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292143December 30, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I HAVE ACCURA MDX 2009.UNABLE TO OPEN CAR DOOR USING MY KEY.COULD NOT OPEN TRUNK.BOTH SIDES LIGHT SIGNALS DO NOT WORK.CALLED AAA SERVICE TO OPEN DOOR.VEHICLE WAS STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291923December 29, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
THE CAR STARTED LEAKING WATER EVERY TIME IT RAINS IN THE DRIVERS SIDE OF THE CAR INTO THE FLOOR AND THE PASSENGER SIDE FLOOR. I HAVE FOUND SEVERAL POSTS ABOUT THE SAME ISSUE WITH ACURA AND HONDA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291712December 28, 2019
ENGINE
I RECEIVED NOTIFICATION OF EXCESSIVE OIL CONSUMPTION AFFECTING MY VEHICLE FROM ACURA (2013 MDX) I TOOK THE CAR AS INSTRUCTED TO BRIDGEWATER ACURA AND THEY PERFORMED AN OIL CONSUMPTION TEST. ACCORDING TO THE MANUFACTURER THE CAR HAD TO CONSUME AT LEAST 1 QUART OF OIL PER 1,000 MILES. THE DEALER STATED THAT MY CAR SHOWED THAT MY CAR CONSUMED 1 QUART AT THE FIRST 1,000 MILES, AND 1/2 QUART EACH TIME AT THE FOLLOWING 3 -1,000 MILE MARK. SO ACURA WOULD NOT PAY FOR THE REPAIR NECESSARY TO CORRECT THE PROBLEM. AFTER THIS I HAD AN NEW OIL CHANGE DONE AND AFTER TRAVELING 4,260 MILES AND BEFORE I WAS DUE FOR ANOTHER OIL CHANGE THE LOW LEVEL INDICATOR CAME ON. SURE ENOUGH THE SERVICE DEPARTMENT OF DCH HONDA IN OLD BRIDGE, NJ VERIFIED THAT MY CAR WAS OUT OF OIL. THE DIPSTICK WAS NOT REGISTERING ANY OIL ON IT. I HAD AT THAT TIME AN OIL CHANGE DONE TO SAVE MY ENGINE EVEN IF ACCORDING TO MANUFACTURER'S RECOMMENDATION AND CAR COMPUTER I WAS NOT DUE FOR ONE FOR ANOTHER 3,000 MILES. MY CAR IS OBVIOUSLY BURNING MORE OIL THAN EXPECTED AT 77,000 MILES ON THE ENGINE. I AM NOT AN AGGRESSIVE DRIVER AND DON'T IDLE THE CAR. I SUSPECT THE TEST WAS NOT DOCUMENTED CORRECTLY SINCE I AM CONSUMING CLOSE TO 5 QUARTS OF OIL PER 4,260 TRAVELED MILES. I WOULD LIKE TO HAVE A NEW TEST DONE AND PROPERLY WITNESSED BY ME THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290005December 19, 2019
POWER TRAIN, SUSPENSION, EXTERIOR LIGHTING
VEHICLE ACCELERATION IS SLUGGISH AT STOP AND GO. DURING HIGHWAY SPEED, IF TRANSMISSION IS IN LOW CRUISING GEAR AND YOU NEED TO ACCELERATE, TRANSMISSION IS SLUGGISH. ISSUES WAS CORRECTED AT DEALER. DEALER FOUND 1 FAULTY TRANSMISSION COMPUTER CODE. NEW SYMPTOMS AFTER COMPUTER FIX, OVER ACCELERATION AND HARSH SHIFT POINTS. DEALER ADVISED TO DRIVE 500 MILE AFTER COMPUTER REFLASH. INTERIOR LIGHT DO NOT DIM AFTER A FEW SECONDS. INTERIOR LIGHTS WILL NOT TURN OFF REGARDLESS OF LOCKING VEHICLE. REAR SUSPENSION HAS A 0.55 CAMBER DIFFERENCE, VEHICLE HAS 26,765 MILES. I ASKED DEALERSHIP SERVICE TO LOOK AT THIS ISSUE. DEALER NEVER ADVISED ON ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289796December 18, 2019
ELECTRICAL SYSTEM
OVER THE PAST TWO YEARS HAVE HAD TO INEXPLICABLY JUMP MDX WHEN IT FAILS TO START, USUALLY AFTER SITTING OVER NIGHT. (CONFIRMED NO AUXILIARY POWER LEFT ON.) WILL BE FINE FOR A PERIOD OF TIME, AND SYMPTOMS REAPPEAR. HAVE NOW CHANGED BATTERY TWICE IN PAST YEAR. FOUR MONTHS AFTER MOST RECENT BATTERY CHANGE, BATTERY WAS DEAD AGAIN. THIS TIME AFTER JUMPED THE CAR THREW SOME ADDITIONAL WARNING LIGHTS AROUND CHARGING SYSTEM. AFTER TRYING TO RETURN TO THE PARKING SPACE, THE CAR STARTED WAS NOT DRIVING PROPERLY, SEEMS TO BE ELECTRICAL. AFTER READING FORUMS ONLINE MY SYMPTOMS MATCH VERY CLOSELY TO OTHERS THAT HAVE A HANDSFREELINK ISSUE ON THIS MODEL MDX. (PARASITIC POWER DRAW.) CONTACTING ACURA TODAY, AS THIS TIME THE CAR IS NOT DRIVE-ABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289931December 18, 2019
STEERING, WHEELS, UNKNOWN OR OTHER
TRAVELLING ON CITY STREET TIRE CAME OFF WITH MY 2 YEAR OLD SON AND 14 YEAR OLD BROTHER IN-LAW WITH ME IN THE CAR. PURCHASED VEHICLE FROM TRAVIS @ KTS AUTO SALES ON 09/23/19 ON 09/24/19 THE CAR WAS CONSIDERED UNSAFE AND BASICALLY NOT DRIVEABLE.. PRIOR TO MY PURCHASE OF THE VEHICLE TRAVIS TOLD ME HE HAD THE VEHICLE 3 WEEKS AND COUNTING AND HAD BEEN COMMUTING HIS SON BACK AND FORTH TO SCHOOL AND TOLD ME FOR SURE THE VEHICLE RAN GOOD AND DROVE GOOD. WELL IT DONT AND HASNT SINCE THE DAY AFTER I PURCHASED IT. THE ONLY THING HE WILL AND HAS OFFERED OR TRIED TO DO TO MAKE IT RIGHT IS TO TRADE IT BACK FOR AN OLD HONDA CRV IN POSSIBLY WORSE CONDITION AND WAY LESS IN VALUE THAN THE VEHICLE I PAID FOR, I HAVE 3 CHILDREN ( AND TRAVIS KNOWS I DO) SO I TOOK THE HONDA CRV ON A TEST DRIVE ANYWAYS CONSIDERING I HAVE KIDS AND REALLY NEED A RUNNING AND DRIVING CAR AND STOPPED BYE MY MECHANIC TO TAKE A QUICK LOOK AT IT AND HE DID AND SAID ABSOLUTELY NOT THAT HE WOULDN'T NOT TRADE THE ORIGINAL ONE WE BOUGHT FOR THE HONDA CRV AND SAID IF IT WERE HIM HE WOULDN'T EVEN PAY SCRAP VALUE FOR THE CRV IT WAS RUSTED ALL THE WAY AROUND THE ENTIRE CAR INDERNEATH AND AROUND MY MECHANIC SAID IT WAS VERY UNSAFE THAT IF WE WERE TO BARELY GET HIT OR HIT SOMETHING IT WOULD CRUMBLE AND FALL APART AND THAT THIS VEHICLE HE WAS TRYING TO GIVE ME TO REPLACE ANOTHER UNSAFE VEHICLE WOULD BE EVEN MORE DANGEROUS THAN THE 1ST VEHICLE WAS. ALSO TRAVIS FROM KTS LIED WHEN HE SAID HE HAD DRIVEN THE CAR 3 WEEKS+ BECAUSE I GOT TO LOOKING IN TO SEE HOW OFTEN VEHICLE WAS MAINTAINED AND THIS AND THAT FOUND OUT HE ONLY HAD IT 12 DAYS BEFOR SELLING THE VEHICLE TO ME (THAT'S NOT EVEN 2 WEEKS!!)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289215December 16, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
DRIVING AT 70 MPH VEHICLES VTM4 LIGHT STARTED TO FKASH 3 SECONDS LATER ALL WHEELS LOCJMKED UP AND UDER FEET WAS SO HOT HAD TO LIFT MY FEET SKIDDED ABOUT 290 FEET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289307December 16, 2019
ENGINE
TL* THE CONTACT OWNS A 2017 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE DID NOT START WHEN THE PUSH START BUTTON WAS DEPRESSED. AFTER 45 MINUTES, THE VEHICLE STARTED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURED SPORADICALLY FOR APPROXIMATELY SIX MONTHS. THE VEHICLE WAS TAKEN TO ACURA OF THOUSAND OAKS (3945 AUTO MALL DR, THOUSAND OAKS, CA 91362) FOUR TIMES, BUT THEY WERE NOT ABLE TO REPLICATE THE FAILRE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289039December 14, 2019
AIR BAGS
AIR BAG LIGHT ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287089December 5, 2019
POWER TRAIN
ON NUMEROUS OCCASIONS MY CAR SHUTTERS AND WILL NOT ACCELL OR WILL LUNGE WITHOUT PRESSURE BEING APPLIED TO THE FAR PEDAL. I'VE TAKEN THE CAR BACK TO THE DEALERSHIP NUMEROUS TIMES AND THEY REPLACE TRANSMISSION FLUID, ETC. NOTHING HELPS. A SERVICE PERSON WORKING AT THE DEALERSHIP TOLD ME THAT THEY ARE TRYING TO WAIT FOR MY WARRANTY TO EXPIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286445December 2, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
NOVEMBER 10, 2019 TRAVELING ON HIGHWAY AT ~65 MPH, PRESSED ACCELERATOR TO PASS CAR AND VEHICLE WOULD NOT SPEED UP...FELT LIKE THE CAR WAS IN NEUTRAL. AFTER ABOUT 7 TO 10 SECONDS THE TRANSMISSION FINALLY KICKED IN AND THE CAR ACCELERATED. IF THIS HAPPENED ON A 2 LANE ROAD THE LACK OF TRANSMISSION DELIVERING POWER TO WHEELS COULD HAVE RESULTED IN A HEAD ON COLLISION. SERVICE APT SCHEDULED WITH ACURA DEALERSHIP WHERE PURCHASED AND WAS TOLD THEY COULD FIND NO 'CODES' OR ALERTS IN CARS COMPUTER AND THAT THEY FOUND NOTHING WRONG. THE DID SAY THEY REPROGRAMMED THE TRANSMISSION SOFTWARE...BUT THEY HAVE DONE THAT 2 OTHER TIMES. CAR HAS ONLY 35K MILES ON IT AND WE HAVE BROUGHT CAR INTO ACURA DEALERSHIP 4 TIMES TO ADDRESS THE HARSH SHIFTING OF TRANSMISSION AND TOLD THEM EACH TIME WE FELT IT WAS A SERIOUS SAFETY CONCERN. THE ABOVE INCIDENT OF NO POWER WHEN ATTEMPTING TO PASS ON HIGHWAY IS THE FIRST TIME THAT HAS HAPPENED..BUT IS A VERY SERIOUS CONCERN. WE WERE TOLD FOR THE 3RD TIME THAT THE HARSH SHIFTING AND GEAR-WANDERING WAS A 'CHARACTERISTIC' OF THIS MAKE / MODEL CAR AND THAT ACURA HAS BEEN TRYING TO ADDRESS THE ISSUE WITH TRANSMISSION SOFTWARE UPDATES. I HAVE SEEN MANY ONLINE COMPLAINTS OF THE "GEAR-WANDERING' TRANSMISSION ISSUE ONLINE AND HAVE ALSO READ SIMILAR SAFETY COMPLAINTS OF CAR LOSING TRANSMISSION POWER AT HIGHWAY SPEEDS. PLEASE THOUGHTFULLY REVIEW THIS COMPLAINT AND CONTACT ME IF YOU NEED ADDITIONAL INFORMATION. WE FIRMLY BELIEVE THAT THE KNOWN REPORTED ISSUES OF THE 2016 ACURA MDX SHAWD TRANSMISSION PROBLEMS ARE A HUGE SAFETY ISSUE. THIS 7 SEATER SUV IS DRIVEN BY MANY FAMILIES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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