Acura MDX Complaints

3,381 consumer complaints on file.

#11318129March 15, 2020
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
THE VEHICLE IS EQUIPPED WITH SAFETY FEATURES WHICH ARE DESIGNED TO ALERT YOU IF BRAKING IS REQUIRED AND TO BRAKE TO AVOID A COLLISION THE VEHICLE ALSO HAS ACTIVE CRUISE CONTROL WHICH IS DESIGNED TO SLOW YOUR VEHICLE WHEN A VEHICLE ENTERS YOUR LANE WITH IN A PRE SET DISTANCE. CRUISE CONTROL: WHILE DRIVING ON THE FREEWAY USING ACTIVE CRUISE CONTROL MY VEHICLE SLOWED DOWN FROM 70 TO 45 NO VEHICLES ENTERED MY LANE I WAS PASSED ON MY LEFT BY A VEHICLE DOING 80 PLUS. THIS HAPPENED TWICE WITH IN TWENTY MINUTES. I DROVE THROUGH COSTCO AT UNDER 5MPH NO VEHICLES INFRONT OF ME MY SAFETY SYSTEM STOPPED MY VEHICLE. NO CARS JUST ONE PEDESTRIAN ON THE PASSENGER SIDE. I HAVE BEEN STOPPED A RED LIGHT WHEN MY BRAKE WARNING INDICATOR FLASED THIS SHOULD ONLY HAPPEN WHEN I AM MOVING AND NEED TO BRAKE TO AVOID HITTING SOMEONE OR SOMETHING NOT WHEN I AM ALREADY STOPPED ALSO HAPPENS WHEN USING THE VEHICLES BRAKE HOLD FEATURE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11317275March 10, 2020
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
TL* THE CONTACT OWNS A 2019 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED, WITHOUT WARNING THE AUTOMATIC EMERGENCY BRAKE ENGAGED, CAUSING THE VEHICLE TO COME TO A COMPLETE STOP. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED MOST OFTEN WITH A PASSING VEHICLE ON THE DRIVER'S SIDE THAN ON THE PASSENGER'S SIDE. THE VEHICLE WAS TAKEN TO HOEHN ACURA LOCATED AT (5556 PASEO DEL NORTE, CARLSBAD, CA 92008 (877) 281-4655) WHERE IT WAS DIAGNOSED THREE TIMES HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317299March 10, 2020
STEERING
VEHICLE WAS STOPPED IN THE #2 LANE OF THE FREEWAY DUE TO HEAVY TRAFFIC. A LANE CHANGE WAS MADE TO THE LEFT (TO THE #1 LANE) FROM A STOP. AFTER EXITING THE LANE THE STEERING WAS SLOW TO RESPOND WHEN TRYING TO STRAIGHTEN OUT (TURNING RIGHT) AND ALMOST RESULTED IN HITTING THE CENTER DIVIDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316652March 6, 2020
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN DRIVING OVER A SPEED BUMP THE VEHICLE ACCELERATED INDEPENDENTLY AND IMPACTED THE VEHICLE IN FRONT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. AIR BAGS DID NOT DEPLOY. THE CONTACT STATED SHE WAS NOT INJURED. THE CONTACT STATED THE DRIVER OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES BUT WAS NOT AWARE IF MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN INDEPENDENT COLLISION CENTER. THE VEHICLE FAILURE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE CONTACT ALSO MENTIONED AFTER THE ACCIDENT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V060000 (FUEL SYSTEM, OTHER) AT NORRIS ACURA (8559 BALTIMORE NATIONAL PIKE, ELLICOTT CITY, MD 21043) ON 10/11/2019. THE CONTACT STATED AFTER THE RECALL REMEDY THE VEHICLE HAD A FUEL LEAK. THE DEALER WAS CONTACTED, HOWEVER STATED SHE WOULD BE REASONABLE FOR DIAGNOSES AND REPAIRS FEES. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,053.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11316491March 6, 2020
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, POWER TRAIN
MULTIPLE SAFETY AND RECALLS ON THIS VEHICLE INCLUDING AIR BAG SYSTEM,ABS,TRANSMISSION SHIFT SENSOR, EMISSION BUILD UP CAUSING CLOGGING IN EXHAUST SYSTEM, MAP SENSOR TORQUE CONVERTERS, DIFFERENTIAL ISSUES,ROUGH IDLE AND SHIFT INTERLOCK SOLENOID ISSUES. FLUID LEAKS AND BRAKE STICKS ALSO AIR BAG LIGHT WONT GO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312080February 28, 2020
POWER TRAIN, UNKNOWN OR OTHER
MY 2016 MDX HAS HAD ITS TRANSMISSION REPLACED TWICE. THE SYMPTOMS ARE USUALLY "CHIRPING" NOISES AND/OR ROUGH/VIOLENT SHIFTING BEHAVIOR. ON THE VERY DAY THAT I PICKED THE VEHICLE UP FROM THE ACURA SERVICE SHOP AFTER ITS 2ND TRANSMISSION REPLACEMENT, THE VEHICLE STILL WILDLY EXHIBITED "CHIRPING" NOISES, ALL OF WHICH ARE DOCUMENTED IN A YOUTUBE VIDEO THAT WE TOOK WHILE DRIVING THE VEHICLE HOME THAT DAY. EVEN AFTER 2 TRANSMISSION REPLACEMENTS, THE TRANSMISSION IS BEGINNING TO EXHIBIT THE SAME SYMPTOMS YET AGAIN. THIS IS A LEMON TRANSMISSION. THIS WEEK, I HAD AN INDEPENDENT MECHANIC WHO SPECIALIZES ONLY IN ACURA/HONDA VEHICLES INSPECT THE TRANSMISSION. HE DOCUMENTED THE "CHIRP" NOISE AS WELL AS "HARSH" AND "ERRATIC" SHIFTING. THIS IS ALL DOCUMENTED IN WRITING ON HIS WORK ORDER RECEIPT, WHICH I CAN PROVIDE UPON REQUEST. THIS MECHANIC ALSO SUGGESTED THAT IF THE TRANSMISSION FAILS, IT COULD CAUSE A CATASTROPHIC CRASH AND POTENTIAL INJURY OR DEATH TO OCCUPANTS DEPENDING ON THE SITUATION. PRIOR TO THE INDEPENDENT MECHANIC EXAMINING THE VEHICLE, MY LOCAL ACURA SERVICE SHOP GAVE ME THE "RUN-AROUND" SONG-AND-DANCE BY SAYING THEY CAN'T FIX ANYTHING BECAUSE THEY WERE "UNABLE TO RECREATE THE SYMPTOMS". THEY STATED THIS DESPITE THE FACT THAT I HAVE EXTENSIVE VIDEO/AUDIO EVIDENCE OF THE SYMPTOMS ON YOUTUBE OF MY SPECIFIC VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312083February 28, 2020
SERVICE BRAKES, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER'S SIDE REAR BRAKES ACTIVATED INDEPENDENTLY WITH THE VSA (VEHICLE STABILITY ASSIST) WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE REAR BRAKE PADS AND ROTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V092000 (SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM) AS A POSSIBLE CAUSE FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311868February 27, 2020
POWER TRAIN
THE TRANSMISSION IN THE CAR DECELERATES UNEXPECTEDLY, THE VEHICLE STALLS WHEN TRYING TO ACCELERATE, IT ALSO JERKS WHEN SHIFTING GEARS, ALL OF THESE ISSUES ARE EXTREMELY DANGEROUS WHEN DRIVING ON THE HIGHWAY, SWITCHING LANES AND SIMPLY DRIVING AND TRYING TO MANEUVER FROM A STOP. WE HAVE ALSO HAD A WARNING POP UP ON THE DASHBOARD TO IMMEDIATELY STOP THE VEHICLE IN THE MIDDLE OF THE STREET BECAUSE THERE IS AN ISSUE WITH THE TRANSMISSION, WE TOOK THE CAR TO THE DEALERSHIP AND THEY SAID THEY DONT SEE THE SPECIFIC CODE AND TO JUST HAVE IT TOWED IN NEXT TIME. I BOUGHT THIS CAR FOR SAFETY, WE JUST HAD A BABY AND NOW I AM SCARED TO DRIVE THE CAR ON A DAILY BASIS, WHAT IF IT DOESNT ACCELATE WHEN NEEDED AND WE GET HIT! WE HAVE BROUGHT THE TRANSMISSION ISSUE UP MUTLIPLE TIMES; HOWEVER, ALL WE HAVE BEEN TOLD IS THAT THIS IS A NORMAL THING FOR THE ACURA MDX 2017 YEAR WE HAVE. THIS IS NOT NORMAL, IT IS EXTREMEMLY UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311881February 27, 2020
VEHICLE SPEED CONTROL
THE DESIGN DEFECT ON THIS ACURA IS THAT THE VEHICLE SUFFERS FROM "SUDDEN ACCELERATION," AFTER DEPRESSING THE ACCELERATOR THE VEHICLE CONTINUES TO ACCELERATE FOR VARIOUS SECONDS. THE SAME ISSUE HAPPENS WHEN THE VEHICLE SLOWS DOWN AFTER PRESSING THE BRAKE WHEN ARRIVING TO AN INTERSECTION, AFTER RELEASING THE BRAKE WHEN GETTING READY TO STOP THE VEHICLE WILL CONTINUE TO ACCELERATE, CAUSING A TREMENDOUS HAZARD AND RISK OF DEATH FOR AN ACCIDENT TO PEOPLE IN OTHER VEHICLES, PEDESTRIANS, AND OCCUPANTS OF THE VEHICLE ITSELF. I TOOK THE VEHICLE FOR REPAIR AT YOUR ACURA DEALERSHIP IN MISSION VIEJO, CALIFORNIA (SEE ENCLOSED BACK UP DOCUMENTS), AND THE SERVICE SPECIALIST FROM ACURA RECOMMENDED ME TO PAY FOR ADDITIONAL SERVICES OVER AND BEYOND MY STILL EXISTING WARRANTY (WARRANTY IS VALID UNTIL 03/2020), LIKE A SOFTWARE UPDATE AND AN TRANSMISSION FLUSH, STATING IT WOULD REPAIR THE CONDITION. WELL, THE CONDITION WAS NEVER FIX AND THE RISK OF ACCIDENT STILL REMAINED. I TOOK THE VEHICLE ON A SECOND OCCASION TO THE SAME DEALERSHIP, AND THIS TIME, SINCE THEY HAVE ALREADY TAKEN MY MONEY ON THE PREVIOUS SERVICE, DECLINED TO DO ANY MORE REPAIRS ARGUING THAT CONDITION (SUDDEN ACCELERATION) IS NOT CONSIDERED HAZARDOUS BY ACURA USA, AND THAT IT HAPPENS TO OTHER ACURA VEHICLE WITH THIS TYPE OF TRANSMISSION, AND THEREFORE THEY WOULDN'T DO ANYTHING TO FIX IT. ON THIS SECOND TIME I RECORDED THE CONVERSATIONS WITH THE SERVICE CONSULTANTS AND WITH THE SERVICE MANAGER, IN CASE I HAD TO ESCALATE THIS ISSUE FURTHER LIKE I'M DOING NOW OR TAKE FURTHER LEGAL ACTIONS IN THIS REGARD. I ALSO HAD MULTIPLE PHONE CONVERSATION WITH THE ACURA CLIENT RELATIONSHIPS, STATING MY ISSUE AND YOUR REPRESENTATIVES DIDN'T OFFER ANY HELP, THEY ONLY INDICATED I'D HAVE TO DEAL WITH DEALERSHIP DIRECTLY, EVEN THOUGH HE'S A REPRESENTATIVE OF THE NAME, ACURA USA. (SEE ENCLOSED LETTER TO YOU FOR MORE INFORMATION)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311015February 24, 2020
ENGINE
MY 2012 MDX MODEL IS CONSUMING EXCESSIVE MOTOR OIL, AFTER 3000 MILES DRIVING , I'M DOWN TO 1 1/4 QUARTS. THE TEST WAS DONE AND OIL CHANGED ON TWO OCCASIONS ON 3K MILES AND 2K MILES . ALL THIS IS HAPPENED DURING 8 MONTH OF THE MY OWNERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310728February 22, 2020
SUSPENSION
I OWN TWO ACURA MDXS. 2009 SPORT AND 2011 ADVANCE. BOTH THESE VEHICLES ACTIVE DAMPER SYSTEMS HAVE FAILED MULTIPLE TIMES. ACURA OR AMERICAN HONDA KEEPS REPLACING THESE FAILED PARTS WITH THE SAME FAILED PART # 51606-STX-A59. THESE PARTS ARE FAILING PREMATURELY. WE SHOULD NOT BE REPLACING THESE PARTS AT 50,000 MILES. THIS IS A SUSPENSION PART AND A REAL SAFETY CONCERN. I HAVE REPLACED THESE ADS STRUTS NOW 5 TIMES ON MY 2009. 3 FRONTS AND 2 REARS. I RECENTLY HAD 2 STRUTS REPLACED ON MY 2011 MDX ADVANCE. I TAKE THE TIME NOW TO POINT OUT THIS MAJOR GLARING ISSUE SO THE NHTSA CAN LOOK INTO THIS MATTER FURTHER. PLEASE LOOK AT MDXER'S AND ACURAZINE COMPLAINTS ON THIS ISSUE. EVERY PERSON WHO OWNS THESE HIGHER PRICED MODELS IS HAVING THESE SAME ISSUES. MANY ARE DRIVING AROUND WITH THIS ISSUE NOT KNOWING. I DID FOR 20,000 MILES ON MY 2009 MDX NOT KNOWING WHY MY VEHICLE WAS MAKING CLUNKING NOISES AND HAD A SUSPENSION LIKE A TRUCK. PLEASE LOOK INTO THIS ISSUE. ACURA SOMETIMES COVERS THESE FAILED PARTS 100%, SOME 50%, BUT MOST THEY LET THE CUSTOMER PAY 100%. THE GLARING FACT IS THAT THESE ADS STRUTS SEEM TO FAIL JUST OUTSIDE THE VEHICLES WARRANTY. ACURA KNOWS THIS IS AN ISSUE, THEY EXTENDED THE WARRANTY ON THESE LONGER BECAUSE OF THIS ISSUE. I FEEL STRONGLY THAT THIS IS A MAJOR ISSUE AND THAT ALL ADS STRUTS SHOULD BE COVERED BY AMERICAN HONDA 100%. I URGE YOU TO LOOK INTO THIS ISSUE. I HAVE REPLACED 7 ADS STRUTS ,SO FAR, ON BOTH MY MDXS WHICH I STILL BOTH OWN. PLEASE I URGE YOU TO LOOK INTO THIS MAJOR ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310054February 19, 2020
POWER TRAIN
EVER SINCE I BOUGHT THE CAR I TRY TO TAKE IT BACK TO GET IT WAS BECAUSE THE CAR RPM FLUCTUATE ABOUT 1500-2500 RPM RANGE AND 30-40MPH CAUSES THE CAR TO JERKS LIKE ITS TRYING TO GO AND BRAKING AT THE SAME TIME. IT DOES THIS CONSISTENTLY IN CITY STREETS SOMETIMES IT DOES THAT ON THE HIGHWAY. ESPECIALLY GOING UP HILLS. I JUST DON'T FEEL SAFE AT ALL WHEN THE CAR ACTS UP LIKE THAT. I TAKE IT BACK TO WHERE I BOUGHT IT FROM THEY KEEP SAYING IS NORMAL I EVEN TOOK IT TO ACURA DEALER AND THE TECHNICIAN SAYS ITS NORMAL AND THAT I NEED TO PRESS ON GAS HARDER. THIS IS BULLSH*T.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309235February 14, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 ACURA MDX. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE ACCELERATOR PEDAL WAS RELEASED AND THE VEHICLE STOPPED INDEPENDENTLY. THE CONTACT STATED THAT THE VEHICLE STABILITY ASSIST (VSA) WARNING LIGHT WAS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V092000 (SERVICE BRAKES, HYDRAULIC) WITH THE FAILURE. THE VEHICLE WAS TAKEN TO LOS GATOS ACURA LOCATED AT 16151 LOS GATOS BLVD, LOS GATOS, CA 95032, AND THE DEALER WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000. *DT CONSUMER ALSO STATED WHILE DRIVING PARTIAL BRAKE FORCE WAS APPLIED BY THE VEHICLE WITHOUT BRILLANCE OF THE BRAKE LIGHTS, EVEN WHEN BRAKES ARE NOT IN USE. CONSUMER'S MECHANIC DIAGNOSED FAILURE TO BE ASSOCIATED WITH NHTSA RECALL NUMBER:13V-092. CONSUMER STATED MANUFACTURE REFUSED TO DIAGNOSE AND REPAIR WITHOUT PRETENSE OF PAYING UPFRONT NON RELATED SERVICE CHARGES. MANUFACTURER WAS INFORMED AND WAS GIVEN CASE NUMBER [XXX]. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308464February 11, 2020
AIR BAGS, ENGINE
CHECK AIRBAG WARNING LIGHT ON AT ALL TIMES. CAR CONSUMES WAY TOO MUCH OIL. CLOSE TO 3.5 QUARTS BETWEEN OIL CHANGES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308001February 9, 2020
POWER TRAIN
ATTEMPTED TO ACCELERATE WITH PEDAL WHILE AT FREEWAY SPEEDS AND AFTER CANCELING CRUISE CONTROL, VEHICLE DOES NOT ACCELERATE, DOWNSHIFTS INSTANTLY TO 2ND GEAR, MULTIPLE WARNING LIGHTS ON DASH, MAIN DISPLAY READS 'EMISSIONS SYSTEM PROBLEM'. ACCELERATOR FUNCTION RETURNS BUT TRANSMISSION IS STUCK IN 2ND GEAR AT FREEWAY SPEEDS AND VERY HIGH ENGINE RPM. MUST MAKE EMERGENCY STOP ON SIDE OF ROAD AND RESTART VEHICLE TO REMEDY. CHECK ENGINE LIGHT AND 'EMISSIONS SYSTEM PROBLEM' WARNING REMAIN FOR A DAY OR TWO FOLLOWING AN INCIDENT BUT VEHICLE DRIVES OK. THIS ISSUE HAS OCCURRED ON 4 SEPARATE OCCASIONS. TOOK TO ACURA DEALER AFTER 3RD INCIDENT AND DEALER REPORTED NO TROUBLE FOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307893February 8, 2020
ELECTRICAL SYSTEM, VISIBILITY/WIPER
WHILE DRIVING MY 2019 MDX I NOTICED THAT THE BACK-UP CAMERA WAS ON REMAINING ON, AND I COULD SEE THE ROAD BEHIND BY VEHICLE. I PULLED OFF THE ROAD AND TURNED THE CAR OFF AND THEN RESTARTED THINKING THIS WOULD CORRECT THE PROBLEM; HOWEVER IT DID NOT CORRECT THE PROBLEM. I ALSO NOTICED THAT THE LIGHTS THAT INDICATE THAT I AM BACKING UP REMAIN ON EVEN WHEN THE CAR IS IN PARK. INSIDE OF THE VEHICLE, THE CLIMATE CONTROL ISN'T WORKING. THE CAR APPEARS TO BE "SAFE" TO DRIVE, WITH THE EXCEPTION OF THE DISTRACTION FROM THE BACKUP CAMERA REMAINING ON; AND, NOT BEING ABLE TO DEFROST/DEFOG THE WINDOWS OR WARM THE CAR. THE ACURA DEALER IN ARDMORE, PA WILL BE SERVICING THE CAR ON 02-10-2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307646February 7, 2020
ELECTRICAL SYSTEM
HFL MODULE # 39770-STX-A011-M1 STOPPED WORKING PREVENTING CONNECTION TO MY CELL PHONE. 2009 MDX WITH 92,004 MILES. CALLED ALL THE DEALERSHIPS IN MY AREA AND OTHERS ON THE INTERNET AND NO ONE HAS THE MODULE. I WAS TOLD BY THEM IT'S ON NATIONAL BACK ORDER FOR SONE TIME NOW ( 2/5/2020 ) . DOING FURTHER RESEARCH BROUGHT TO LIGHT THERE IS A 2016 OR 2017 CLASS ACTION SUIT ON THIS HFL MODULE/SYSTEM FAILING AND DRAINING POWER FROM THE BATTERY, CAUSING PREMATURE FAILURE OF SAID BATTERY, WHICH ALSO HAPPENED TO ME AS WELL AS NO START CONDITIONS WHICH ALSO HAS HAPPENED TO ME. SO FAR NO STALL OUTS WITH THE VEHICLE MOVING. I CURRENTLY HAVE A HFL MODULE ON ORDER FROM ACURA AND WAS TOLD BECAUSE THEIR ON BACK ORDER IT COULD BE SEVERAL MONTHS BEFORE THEY GET THEIR ORDER. ALSO THEY WANT MY OLD MODULE WHICH THEY ADDED A $50.00 CORE CHARGE TO THE PRICE. THOUGH THERE MAYBE JUST A FEW OFFICIAL COMPLAINTS LISTED HERE JUST CHECK THE WEB. THERE IS OBVIOUSLY A FAULT IN THESE MODULES AND THE MANUFACTURE IS EITHER DOING REVERSE FAILURE ANALYSIS ON THE RETURNED MODULES OR WIRSE YET FIXING THE BROKEN ONES AND SENDING THEM OUT AS THE REPLACEMENTS. EITHER WAY THEY OBVIOUSLY KNOW IS WRONG WITH THESE MODULES. THIS MODULE IS NOT WHAT IS CONSIDERED A NORMAL ATTRITION PIECE LIKE TIRES, BRAKES, LIGHT BULBS , BELTS , HOSES. WHEN WAS THE LAST TIME YOU PLANNED ON REPLACING A BROKEN RADIO IN YOUR VEHICLE, YOU DON'T. I SHOULDN'T HAVE TO PLAN OR PAY TO REPLACE MY HFL MODULE, QUALITY CONTROL AND MANUFACTURE LOYALTY TO THEIR CUSTOMERS IS ABISMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307101February 4, 2020
POWER TRAIN
TRANSMISSON FEELS LIKE IT SLIPS,SHIMMYS, TACHOMETER JUMPS UP AND DOWN 600 OR MORE RPS UNDER LIGHT ACCELERATING AND STEADY THROTTLE IN2,3,AND SOMETIMES 4TH GEAR. DEALER PRIME ACURA WESTWOOD MASSACHUSETTS CLAIMS CAR REQUIRES EXTRA MAINTENANCE TO BE CONSIDERED UNDER WARRANTY AND VOIDED ISSUE TELLING HONDA NOT TO FIX TROUBLE AS BRAKE FLUSH, REAR AXLE GEAR LUBE CHANGES NOT DONE AND PAID TO DEALER.THIS IS S A NON WARRANTY SERVICE DEALER CLAIMS IS NEEDED TO MAINTAIN WARRANTY SERVICE ,THUS TELLING HONDA TO VOID THE WARRANTY. I PROVIDED MULTIPLE TSB'S TO DEALER BUT THEY REFUSE SERVICE AS I REPEATEDLY REFUSED TO PAY FOR NON WARRANTY, NOT REQUIRED SERVICES TO DEALER. PLEASE NOTE HONDA HAS PUBLISHED TSB'S THAT I HAD PROVIDED TO PRIME ACURA AT THE TIME SERVICE WAS REQUESTED, I WAS INFORMED I MUST PAY FOR SERVICES BEFORE THIS ISSUE WOULD BE CONSIDERED UNDER THE ACURA/HONDA 6 YEAR DRIVETRAIN WARRANTY REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306833February 3, 2020
AIR BAGS, SEAT BELTS
DRIVING AT HIGHWAY SPEED 60MPH RIGHT SIDE CURTAIN AIRBAG,RIGHT FRONT SEAT AIRBAG AND RIGHT SIDE FRONT SEAT BELT PRE TENSIONER DEPLOYED. WHEN THE AIR BAG DEPLOYED A PIECE OF THE RIGHT SIDE GRAB BAR HIT THE DRIVER IN THE FACE. THE FRONT PASSENGER HAD ABRASION ON HER FACE FROM THE AIRBAG HITTING HER. ON STAR CALLED RIGHT AWAY AND WE GAVE THEM INFO AND AFTER THEY WERE SURE WE WERE OK HUNG UP.WE TOOK THE VEHICLE TO SMITHTOWN ACURA SCANNED FOR CODES AND FOUND CODE F4-11. ACURA INFORMED ME THAT A REP FROM ACURA WOULD INSPECT THE VEHICLE. AFTER THE REP INSPECTED THE VEHICLE THEY SAID THAT THEY FOUND NO MANUFACTURER DEFECTS BUT THEY COULD NOT SAY WHY THE AIRBAG DEPLOYED. AFTER A FEW WEEKS GOING BACK AND FORTH WITH CLIENT REALIONS FOR ACURA THEY SAID THERE LEGAL TEAM SAID THEY FIND NO MANUFACTURER DEFECTS AND TO CALL MY INSURANCE COMPANY.THANKS FOR TAKING A LOOK AT THIS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11306431February 1, 2020
AIR BAGS
AIRBAG LIGHTS ARE ON. PASSENGER SEAT AIRBAG LIGHT BLINKS EVEN IF NO BODY IS IN THE CAR. AND ON THE DASHBOARD THE RED AIRBAG LIGHT IS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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