2023-2025 Toyota Rapgard Protective Film Removal TSB

Toyota has released Technical Service Bulletin (TSB) T-SB-0061-23 Rev2, which details the necessary steps for removing the Rapgard™ protective film from various 2023-2025 Toyota models. This film is applied at the factory to safeguard horizontal painted surfaces during vehicle transportation.

The Rapgard™ film provides crucial protection against environmental factors such as acid rain, environmental fallout, and rail contamination. However, it is essential that this film be removed within 90 days of its initial application to prevent potential issues with the vehicle's paint finish.

Bulletin Information and Revisions

This bulletin, T-SB-0061-23 Rev2, was issued on September 7, 2023, and supersedes Service Bulletin No. T-PG005-94. Any previously printed versions of T-PG005-94 are now considered obsolete and should be discarded.

The bulletin has undergone several revisions to ensure accuracy and updated applicability:

• December 05, 2024 (Rev2): The applicability was updated to include 2025 model year RAV4 PHV vehicles.
• May 17, 2024 (Rev1): The applicability was updated to include all 2025 model year Toyota vehicles, and Hilux Hybrid models were removed from the applicability list. Additionally, the Removal Procedure section was updated.

Important Warnings and Advisories

Toyota emphasizes several critical points to ensure proper film removal and prevent vehicle damage:

• Washing the vehicle will remove any transportation dirt, grime, or contamination and prevent scratches during the film removal process.
• Cover ALL shirt buttons, jeans or pants rivets, belt buckles, and watches to prevent scratching the paint surface while removing the Rapgard™ protective film.
• The Rapgard™ protective film MUST be removed within 90 days from initial application.
• If the Rapgard™ protective film has been removed, the dealer will be notified through Dealer Daily.
• Report ANY problems with removal of the Rapgard™ film or damage to the vehicle caused by the application or presence of the material to your District Service and Parts Manager (DSPM).

Rapgard Protective Film Removal Procedure

The removal process for the Rapgard™ protective film is straightforward but requires attention to detail to avoid paint damage. This procedure is applicable to all affected 2023-2025 Toyota models, including the Toyota Camry Rapgard film removal process.

1. Vehicle Wash: Begin by washing the vehicle using standard dealer procedures. This step is crucial for removing any dirt or contaminants that could cause scratches during film removal.
2. Film Removal: Locate an uplifted or loose corner of the Rapgard™ protective film. Pull the film up and back in a quick, continuous motion to detach it from the surface.
3. Repeat: Continue this process for all panels covered by the Rapgard™ film until it is entirely removed.
4. Disposal: Dispose of the removed plastic film according to the directions provided by TLS (Toyota Logistics Services), utilizing the preprinted UPS labels supplied to the dealership.

Inspection for Residue

After removing the film, a thorough inspection is required to ensure no adhesive transfer or residue remains on the paint surface. This inspection should be performed inside a building under fluorescent lighting using specific methods:

• 3 Feet 30° Angle Method: Inspect the paint surface from a distance of 3 feet at a 30-degree angle.
• Straight on 90° Perpendicular Method: Inspect the paint surface directly from above, at a 90-degree angle.

If the vehicle's condition is acceptable after the Rapgard™ protective film removal, the procedure is complete. If any residue or issues are found, repeat the washing and inspection steps as necessary. This careful inspection ensures a clean finish after the Toyota Camry Rapgard film removal.

Owner Action

Owners of new 2023-2025 Toyota vehicles should be aware that the Rapgard™ protective film must be removed by the dealership shortly after delivery. While this bulletin primarily targets dealer technicians, it's important for owners to confirm that this essential step has been completed. The bulletin indicates that this procedure is