2023-2026 Audi Remote Park Assist Plus Not Working TSB

Owners of certain 2023-2026 Audi models, including the A6, A7, A8, Q7PA, Q8, Q8 E-tron, and E-tron GT, may experience issues with their Remote Park Assist Plus (RPA) feature. Specifically, they might receive a "Connection to vehicle required - please make sure you are near your vehicle to start the function" message in the myAudi app, even when physically close to the vehicle. This problem, which affects the 2023 Audi e-tron remote park assist not working, is addressed by Audi Technical Service Bulletin (TSB) 2071986/4.

This TSB, released on April 15, 2025, provides diagnostic information and a simple repair procedure for this specific complaint. It aims to resolve functionality issues with remote-controlled parking, which may manifest as the system being unable to switch on/activate, giving incorrect readings, or simply being faulty with no function.

Revision History

Audi has updated this Technical Service Bulletin multiple times to refine its information:

• Revision 4: The header was revised to include Model Year 2025, and labor operations for warranty claims were updated.
• Revision 3 (February 15, 2024): Warranty labor operations were updated.
• Revision 2 (November 21, 2023): The service number related to warranty claims was changed.

Symptoms

Owners will primarily notice that the Remote Park Assist Plus (RPA) feature fails to operate as expected. When attempting to use the remote-controlled parking function via the myAudi app, the following verbatim message will appear:

• "Connection to vehicle required - please make sure you are near your vehicle to start the function"

Despite this message, the owner will be physically near the vehicle, indicating a communication or system fault rather than a range issue. The system may also exhibit general malfunction, incorrect operation sequences, or simply fail to switch on or connect. Common complaints include the functionality being unable to be switched on/activated, giving incorrect readings, being faulty, having no function, or having an incorrect operation sequence.

Important Warnings

Audi has identified a specific event memory entry, "B187A00: Cancel parallel parking assist (symptom number 98341)", that may appear in the vehicle's system. It is crucial to note that this entry has no bearing on the Remote Park Assist Plus (RPA) malfunction described in TSB 2071986/4. Technicians should not focus on this specific fault code when diagnosing the RPA issue, as it will not resolve the problem. Furthermore, workshop findings indicate that no other relevant Diagnostic Trouble Codes (DTCs) are stored in relation to this complaint.

Technical Background

The root cause of the 2023 Audi e-tron remote park assist not working and similar issues across affected models is a software-related problem within the roof antenna control unit, identified as -JX3-. This software glitch interferes with the proper functioning of the Remote Park Assist Plus system, leading to the observed symptoms.

Repair Procedure Summary

The recommended repair procedure for this issue is a simple terminal 30 reset. This involves disconnecting the 12 Volt battery for a specified duration. The detailed steps are as follows:

1. Disconnect the 12 Volt battery from the vehicle.
2. Keep the 12V battery disconnected for approximately 20 minutes.
3. Reconnect the 12 Volt battery.

This procedure is further described in the instructions available in ElsaPro, Audi's workshop information system. No specific parts or special tools are required for this repair.

Warranty Information

For vehicles still under warranty, claims for this repair should be submitted using the following details:

• Service Number: 9113
• Damage Code: 0040
• Labor Operations:
  • GFF: 0150 0010 (See SRT with associated operations)
  • Loosen and secure battery ground strap: 9785 0999 (10 TU)
  • Diagnostic Time: GFF: 0150 0060 (Time stated on the diagnostic protocol)
• Claim Comment: As per TSB 2071986/4

If the vehicle is outside of any warranty, this Technical Service Bulletin is informational only. All warranty claims must adhere to the Audi Warranty Policies and Procedures Manual.

NHTSA ID: 2071986/4