2022-2024 Audi Remote Park Assist Plus 'Connection Required' TSB

Audi has released Technical Service Bulletin (TSB) 91 24 69 2071986/3 to address a common issue affecting the Audi Remote Park Assist Plus system in various 2022-2024 models. This bulletin, issued on February 15, 2024, supersedes a previous TSB, Group 91 number 23-50, dated November 21, 2023. Owners may experience problems with remote-controlled parking, even when they are physically near their vehicle.

Symptoms

Owners of affected Audi vehicles may notice that the remote-controlled parking feature, known as Remote Park Assist Plus (RPA), is not functioning as expected. When attempting to activate RPA via the myAudi app, the following specific message appears:

• "Connection to vehicle required - please make sure you are near your vehicle to start the function"

This message appears despite the customer being in close proximity to their vehicle, indicating a system malfunction rather than a connectivity problem.

Important Warnings

Audi explicitly states that certain event memory entries are not related to this specific Audi Remote Park Assist Plus issue. Technicians should be aware that the event memory entry "B187A00: Cancel parallel parking assist (symptom number 98341)" has no influence regarding this complaint and should not be used for diagnosis or repair of this particular problem.

Diagnosis

During workshop inspections, it has been noted that no relevant Diagnostic Trouble Codes (DTCs) are stored in relation to this RPA malfunction. The technical background indicates that the root cause is a software-related issue within the roof antenna control unit, identified as -JX3-.

Repair Procedure Summary

The recommended repair for the Audi Remote Park Assist Plus issue involves a simple terminal 30 reset. This procedure requires disconnecting the 12 Volt battery -A- from the vehicle. Technicians are instructed to:

1. Disconnect the 12 Volt battery -A-.
2. Keep the 12V battery disconnected for approximately 20 minutes.
3. Reconnect the battery.

Detailed instructions for this procedure can be found in ElsaPro. This reset aims to resolve the software anomaly in the roof antenna control unit.

Warranty Information

This repair is covered under Audi's warranty program, specifically:

• Claim Type: 110 (Up to 48 Months/50,000 Miles).
• CPO Vehicles: G10 for Certified Pre-Owned vehicles, requiring owner verification.
• Out-of-Warranty: If the vehicle is outside of any warranty, this Technical Service Bulletin is for informational purposes only.

Key Codes for Warranty Claims:

• Service Number: 9113
• Damage Code: 0040
• Labor Operations: GFF (0150 0010) and Loosen and secure battery ground strap (9785 0999, 10 Time Units).
• Diagnostic Time: GFF (0150 0060, Maximum 50 Time Units).
• Road Test: No allowance (0 Time Units) is provided for road tests before or after the service procedure.
• Claim Comment: Warranty claims should reference TSB 2071986/3.

Revision History

This Technical Service Bulletin has undergone several revisions:

• Revision 3 (February 15, 2024): Revised the warranty section to include an added labor operation.
• Revision 2 (November 21, 2023): Revised the warranty section, specifically changing the Service Number.
• Revision 1 (November 6, 2023): Initial publication of the bulletin.

NHTSA ID: 10250565