2022-2024 Audi Remote Park Assist Plus Not Working TSB

Owners of certain 2022-2024 Audi models may experience issues with their Audi remote park assist plus system. This Technical Service Bulletin (TSB 2071986/1) addresses a specific problem where the remote-controlled parking function fails to operate, and the myAudi app displays a message indicating a connection issue.

Symptoms

When attempting to use the Audi remote park assist plus feature, customers will find that the system is not working. The primary symptom observed in the myAudi app is the message: "Connection to vehicle required - please make sure you are near your vehicle to start the function". This occurs even when the customer is physically near the vehicle.

Fault Codes / DTCs

During workshop diagnosis, technicians typically find no relevant Diagnostic Trouble Codes (DTCs) stored in the vehicle's system related to this specific complaint. However, an important notice within the TSB clarifies that the event memory entry "B187A00: Cancel parallel parking assist (symptom number 98341)" has no bearing on this particular malfunction and should not be considered when diagnosing the Audi remote park assist plus issue.

Technical Background

The root cause of the Audi remote park assist plus malfunction is identified as a software-related issue within the roof antenna control unit -JX3-. This software anomaly prevents the remote park assist plus system from functioning correctly, leading to the connection error message in the myAudi app.

Repair Procedure Summary

The recommended repair procedure involves performing a terminal 30 reset on the vehicle. This is achieved by disconnecting the 12 Volt battery -A- for approximately 20 minutes. Detailed instructions for this procedure can be found in the ElsaPro service information system.

Important Warnings

• The event memory entry "B187A00: Cancel parallel parking assist (symptom number 98341)" has no influence with regard to this complaint. Technicians should not misinterpret this code as being related to the remote park assist plus malfunction.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is informational only. Owners whose vehicles are no longer under warranty may be responsible for diagnostic and repair costs.

Owner Action

If you are experiencing problems with your Audi remote park assist plus and see the "Connection to vehicle required" message, it is recommended to contact your authorized Audi dealership. They can diagnose the issue and perform the necessary battery reset as outlined in TSB 2071986/1. This repair may be covered under warranty for vehicles up to 48 months or 50,000 miles, or for CPO (Certified Pre-Owned) vehicles, depending on verification.

Source: NHTSA ID: 10245537