2023-2026 Audi Remote Park Assist Not Working TSB 2071986/4

Symptoms

The primary symptom addressed by Audi Technical Service Bulletin 2071986/4 is the malfunction of the Audi Remote Park Assist functionality. Owners will observe that the remote-controlled parking feature, also known as RPA, fails to operate correctly. When attempting to activate this feature through the myAudi app, a specific warning message appears on the screen: "Connection to vehicle required - please make sure you are near your vehicle to start the function". This issue persists even when the owner is physically located near the vehicle, rendering the feature unusable.

Fault Codes / DTCs

Audi Technical Service Bulletin 2071986/4 indicates that, in most cases, no relevant Diagnostic Trouble Codes (DTCs) are stored in the vehicle's system when this particular issue occurs. However, it's important for technicians to be aware of a specific event memory entry, "B187A00: Cancel parallel parking assist (symptom number 98341)." The bulletin explicitly states that this entry has no influence on the complaint regarding the Audi Remote Park Assist malfunction, meaning it should not be the focus of diagnosis for this problem.

Diagnosis / Trigger Conditions

The root cause of the Audi Remote Park Assist malfunction is identified as a software-related issue. This problem originates within the roof antenna control unit, which is designated as JX3. This internal software glitch prevents the remote park assist plus system from initiating or functioning correctly, directly leading to the display of the "Connection to vehicle required" message in the myAudi app.

Repair Procedure Summary

The recommended repair procedure for resolving the Audi Remote Park Assist issue is a terminal 30 reset. This process involves disconnecting the 12-volt battery, which is identified as component -A-, from the vehicle's electrical system. To ensure a complete and effective reset, technicians are instructed to keep the 12V battery disconnected for approximately 20 minutes. Comprehensive, step-by-step instructions for performing this procedure are available in the official ElsaPro workshop manual.

Important Warnings

• Irrelevant Fault Code: The event memory entry "B187A00: Cancel parallel parking assist (symptom number 98341)" is not related to this specific complaint concerning the Audi Remote Park Assist malfunction. Technicians should not attempt to diagnose or repair the remote park assist issue based on the presence of this code.
• Warranty Coverage: Audi Technical Service Bulletin 2071986/4 is provided for informational purposes only if the vehicle is outside of its warranty period. Owners whose vehicles are no longer under warranty may be responsible for the costs associated with diagnosing and repairing this issue.

Owner Action

If your 2023-2026 Audi is experiencing problems with the Audi Remote Park Assist, specifically displaying the "Connection to vehicle required - please make sure you are near your vehicle to start the function" message, it is recommended to schedule an appointment with an authorized Audi service center. Although the repair involves a relatively simple battery disconnect, it is best performed by a qualified technician to ensure proper execution and verification of the system's functionality afterward. Be sure to discuss your vehicle's current warranty status with the service advisor to understand any potential costs involved.

NHTSA ID: 11017650