2023-2024 Audi e-tron Front Door Trim Panel Noise

Audi has released an internal communication, the "Audi On-car analysis list from March, 5 2024" (NHTSA ID 10251506), detailing various common customer concerns and their associated diagnostic steps. This document serves as a guide for technicians to address a range of issues, including a specific concern about Audi e-tron door trim noise.

Common Owner Concerns Addressed by Audi

This analysis list covers several distinct issues reported by Audi owners across various models and model years. For each concern, Audi provides specific guidance for diagnosis and resolution.

Front Door Trim Panel Noise (2023-2024 Audi e-tron)

Owners of 2023-2024 Audi e-tron Quattro and e-tron SB models may report a "Noise from Front Door Trim Panel" while driving. To properly diagnose and address this Audi e-tron door trim noise, technicians are instructed to capture a video of the noise before any repair is performed, and then provide photos of the completed repair.

Low Coolant Warning (2020-2021 Audi Q3)

Some 2020-2021 Audi Q3 owners might see a "low coolant warning in the cluster" even when the coolant level appears to be full in the reservoir. This issue is noted as not relating to TSB 2061918, and technicians are advised to provide a photo showing the reservoir level.

Catalytic Converter Efficiency Below (2019-2023 Audi A6, A7, Q8, Q7, S4, S5 with 3.0 EA839 engine)

For 2019-2023 Audi A6, A7, Q8, Q7, S4, and S5 models equipped with the 3.0 EA839 engine, a concern related to "Catalyst System, Bank1 Efficiency Below" may trigger DTC P042000. Diagnosis involves logging all fault codes, completing test plans, and filling out an IN-4-Pin Worksheet with answers to specific questions, along with requested pictures.

Charging Cable Cannot Be Removed (2022-2024 Audi Q4 e-tron)

Owners of 2022-2024 Audi Q4 e-tron vehicles may encounter situations where the "Charging cable cannot be removed from the vehicle". Technicians are directed to consult an e-tron charging questionnaire worksheet for diagnostic guidance.

Low Fuel Pressure (2021-2024 Audi Q3)

In 2021-2024 Audi Q3 models, a "MIL on with DTC P008700 Low fuel pressure" can indicate an issue. The recommended steps include filling out a worksheet and performing a delivery rate test.

Charging Lock Malfunction (2019-2024 Audi e-tron Q and SB, Q8 e-tron and SB)

Certain 2019-2024 Audi e-tron Q and SB, and Q8 e-tron and SB vehicles may experience a malfunction where the "Vehicle cannot be charged, charge socket lock without function". Similar to other e-tron charging issues, a specific e-tron charging questionnaire worksheet is required for diagnosis.

Wheelhouse Cover Plate Corrosion (2017-2019 Audi Q7, Q8)

For 2017-2019 Audi Q7 and Q8 models, corrosion on the wheelhouse cover plate has been noted. Technicians are instructed to perform various photos and inspections, detailed in a worksheet.

Inoperative Front Side Window (2022-2024 Audi e-tron GT)

2022-2024 Audi e-tron GT owners might report a "front door module function is inoperative", leading to an inoperative front side window. Diagnosis involves a water test and inspection of the door harness and pillar connection.

Q5 Temp Sensor Concerns (2022 Audi Q5)

In 2022 Audi Q5 vehicles, a concern related to the "Q5 Temp sensor" may be indicated by DTC P218500. Technicians are advised to take various photos of the surrounding area and refer to a worksheet.

Front Door Speaker Grill Noise (2023-2024 Audi A5)

Similar to the Audi e-tron door trim noise, 2023-2024 Audi A5 owners may experience "Noise from front door speaker Grill" while driving. The diagnostic procedure involves recording a video of the noise before repair and providing photos of the repair.

Associated Fault Codes (DTCs)

The Audi On-car analysis list references several Diagnostic Trouble Codes (DTCs) associated with various issues:

Code	Description	Associated Issue
P042000	Catalyst System, Bank1 Efficiency Below	Catalytic converter efficiency
P008700	Low fuel pressure	Low fuel pressure, MIL on
P218500	Q5 Temp sensor	Q5 Temp sensor concerns

Audi's Diagnostic and Repair Approach

For all issues listed in the "Audi On-car analysis list from March, 5 2024", Audi emphasizes a structured diagnostic approach. This typically involves using specific worksheets, questionnaires, and documenting the issue with photos and videos. For instance, addressing the Audi e-tron door trim noise requires video evidence before and photo evidence after repair.

Important Information for Owners

Owners experiencing any of these symptoms, including Audi e-tron door trim noise, should contact their authorized Audi dealership. Audi explicitly states, "Please contact Audi Helpline before attempting repair." All topics mentioned in this document have associated worksheets that must be filled out by technicians and attached to the Technical Assistance Center (TAC) ticket. These worksheets are crucial for proper diagnosis and repair, ensuring that the issue is addressed according to Audi's guidelines. Do not attempt to diagnose or repair these issues yourself, as specialized tools and procedures are often required.

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NHTSA ID: 10251506