Ford Expedition Service Bulletins
461 manufacturer communications on file.
- July 8, 2025•Document ID: 11020703Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN
- Mfr Comm. #:
- SSM 54030
- Date Added:
- July 15, 2025
- Manufacturer:
- FORD
SummarySome 2025 Expedition and Navigators may exhibit a no crank/no start condition with no Powertrain Control Module (PCM) communication. This condition may be due to the ground connection at G101. Inspect G101 for proper connection and tighten to 106 lb.in (12 Nm). If condition remains after tightening G101, continue with normal diagnostics. Refer to Workshop Manual, Section 303-06 Starting System. For claiming, use causal part 14290 and labor operation 11000A in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)Associated Documents - July 3, 2025•Document ID: 11020411Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; UNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 54014
- Date Added:
- July 8, 2025
- Manufacturer:
- LINCOLN
SummarySome 2025 Explorer Active/Police Interceptor® Utility/Expedition/Navigator/Nautilus vehicles may exhibit diagnostic trouble codes (DTCs) B1A01:01, B1A02:01, B1A03:01, B1A04:01, B1A05:01 and/or B1A06:01 in the audio front control module (ACM) with no customer symptoms. This condition does not affect vehicle durability and no additional diagnosis or service is required.
Associated Products (4)Associated Documents - July 1, 2025•Document ID: 11021422Over The AirELECTRICAL SYSTEM
- Mfr Comm. #:
- PHX-25.1.2.4 Expedition
- Date Added:
- August 5, 2025
- Manufacturer:
- FORD
SummarySoftware Update 11 - Center Touch Screen Accessory Protocol Interface (API) Module Quality improvements include: -Improves connectivity by preventing a network shuffle after an Over the Air update
Associated Products (1)Associated Documents - June 27, 2025•Document ID: 11020168Over The AirELECTRICAL SYSTEM; UNKNOWN OR OTHER
- Mfr Comm. #:
- PHX-25.1.2.4 Expedition
- Date Added:
- July 3, 2025
- Manufacturer:
- FORD
SummaryQuality improvements include: -Improves connectivity by preventing a network shuffle after an Over the Air update
Associated Products (1)Associated Documents - June 25, 2025•Document ID: 11020044Service Bulletin/Repair InstructionsENGINE; POWER TRAIN
- Mfr Comm. #:
- SSM 53973
- Date Added:
- July 2, 2025
- Manufacturer:
- LINCOLN
SummarySome 2021-2024 Edge/Nautilus, 2021-2025 Bronco/Bronco Sport/E-Series/Escape/Corsair/Expedition/Navigator/Explorer/Aviator/F-150/F-Super Duty/Mustang/Ranger, and 2022-2025 Maverick vehicles may require an A/C compressor clutch assembly replacement be performed for various concerns. Workshop Manual (WSM), Section 412-00 Removal and Installation has been updated to eliminate the need to remove and install the A/C compressor to change out the A/C Compressor clutch assembly.
Associated Products (76)2025 Ford Bronco2025 Ford Bronco Sport2025 Ford E-3502025 Ford E-4502025 Ford Escape2025 Ford Expedition2025 Ford Explorer2025 Ford F-1502025 Ford Maverick2025 Ford Mustang2025 Ford Ranger2025 Lincoln Aviator2025 Lincoln Corsair2024 Ford Bronco2024 Ford Bronco Sport2024 Ford E-3502024 Ford E-4502024 Ford Edge2024 Ford Escape2024 Ford Expedition+ 56 moreAssociated Documents - June 20, 2025•Document ID: 11020164Over The AirELECTRICAL SYSTEM; UNKNOWN OR OTHER
- Mfr Comm. #:
- ECG-25.2.7.7 Expedition
- Date Added:
- July 3, 2025
- Manufacturer:
- FORD
SummaryQuality improvements include: -Ensures the center screen informs the customer the vehicle cannot be driven during a scheduled Over the Air Update
Associated Products (1)Associated Documents - June 20, 2025•Document ID: 11019702Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 53966
- Date Added:
- June 24, 2025
- Manufacturer:
- LINCOLN
SummarySome 2021-2025 Ford/ Lincoln vehicles equipped with SYNC4 may not be able to perform an update to the accessory protocol interface module (APIM). This may be due to the software in the APIM. Ford Engineering has de-activated the ability to update these SYNC4 APIM modules as applicable, and the Ford Diagnosis and Repair System (FDRS) will not present an update for the APIM module. Some existing directed repairs may be impacted, check Professional Technician System (PTS) before attempting any specific technical service bulletin (TSB)/special service message (SSM) and check field service action (FSA) landing pages before attempting any FSA repairs. For any vehicle repairs requiring a software update that includes an APIM update in the programming sequence, if the 5-digit product code for the APIM software is equal to or lower than 23187, do not attempt to update affected modules at this time. To determine the 5-digit product code for the APIM software on the vehicle, while the vehicle center display screen is powered up with ignition in run or accessory, go to Settings > General > About SYNC.
Associated Products (31)2025 Lincoln Navigator2024 Ford Escape2024 Ford Expedition2024 Ford Mustang2024 Ford Transit2023 Ford Bronco2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford F-1502023 Ford Transit2023 Lincoln Corsair2023 Lincoln Nautilus2023 Lincoln Navigator2022 Ford Bronco2022 Ford Edge2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford F-250+ 11 moreAssociated Documents - June 20, 2025•Document ID: 11019699Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- SSM 53960
- Date Added:
- June 24, 2025
- Manufacturer:
- LINCOLN
SummarySome 2025 Expedition/Navigator vehicles equipped with 24 inch wheels from the factory may experience vibrations felt at freeway speeds that have been isolated to the wheel/tire assemblies. This may be due to tire flat spotting. Dealers should refer to the all-new Pinpoint Test G located in the Workshop Manual (WSM), Section 204-04A, for help with diagnosing this condition. The currently available original equipment tire design has not changed. If flat spot occurrences continue after tire replacement, inform customers that driving the vehicle more frequently and minimizing the duration of time the vehicle remains stationary/parked will help to reduce flat spot occurrences. Returning vehicles with flat spot concerns must be diagnosed and repaired using Pinpoint Test G (referenced above). Engineering is investigating with the tire supplier and expects updates to be available in Q4 2025. Monitor Professional Technician System (PTS) for updates.
Associated Products (2)Associated Documents - June 19, 2025•Document ID: 11019698Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; SEATS
- Mfr Comm. #:
- SSM 53955
- Date Added:
- June 24, 2025
- Manufacturer:
- FORD
SummarySome 2025 Expedition/Navigator vehicles equipped with 3rd row power seats may experience an inoperative power fold condition when a seat control switch button is pressed (3L, Center or 3R). This condition may be caused by an obstruction detected during a prior power fold event, triggering a protective lockout. 3rd row seat power fold function may be restored with the following relearn procedure: 1. Start the vehicle and open the tailgate. 2. Remove all items from the 2nd and 3rd row seats including any obstructions that can prevent from folding/unfolding. 3. Slide the 2nd row seats forward. 4. Press and hold the center 3rd power fold seat control button (located between 3L and 3R) for 1 minute. The seats will begin to move. 5. Continue holding the center button for an additional 5 seconds after the seats have stopped moving. 6. Press the 3L and 3R buttons independently to verify that the seats are folding properly. If the inoperative condition remains, continue with normal diagnostics in Workshop Manual (WSM), Section 501-10C. The Owner's Manual and WSM have been updated with this revised procedure.
Associated Products (2)Associated Documents - June 11, 2025•Document ID: 11019651Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; UNKNOWN OR OTHER; LANE DEPARTURE: ASSIST; VEHICLE SPEED CONTROL
- Mfr Comm. #:
- SSM 53893
- Date Added:
- June 19, 2025
- Manufacturer:
- FORD
SummarySome 2022-2024 Expedition vehicles equipped with driver assistance features and minor feature codes DBCBB and DBCBC may exhibit driver assistance feature warning messages displayed in the instrument panel cluster (IPC). Additionally, some modules may store invalid data/lost communication related diagnostic trouble codes (DTCs). The image processing module A (IPMA) should not store these DTCs. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). This condition may be due to the software in the IPMA, causing it to not communicate on the network. To restore communication and functionality, download and run the "IPMA - Image Processing Module A (IPMA) Recovery" app in the Ford Diagnosis and Repair System (FDRS) scan tool. Once IPMA communication has been restored, download and run the "IPMA - Image Processing Module (IPMA) Alignment" app, recheck DTCs and confirm that all warning messages are cleared from the IPC.
Associated Products (3)Associated Documents - June 11, 2025•Document ID: 11019649Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; STRUCTURE:BODY
- Mfr Comm. #:
- SSM 53891
- Date Added:
- June 19, 2025
- Manufacturer:
- FORD
Summary2025 Expedition/Navigator vehicles equipped with PRBs do not deploy the running boards in auto mode when the easy entry/exit setting for "Approach Detection" is toggled on. This is a change from prior models. Easy entry/exit under Settings in the vehicle's center display screen incorrectly indicate PRBs will deploy if the approach detection is set to ON. This will be changed in a future Digital Experience software update. The Workshop Manual and Owners Manual are also being corrected to explain proper operation of PRBs during Approach Detection.
Associated Products (2)Associated Documents - June 6, 2025•Document ID: 11019496Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; UNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 53880
- Date Added:
- June 11, 2025
- Manufacturer:
- LINCOLN
SummarySome 2024-2025 Nautilus, 2025 Explorer/Aviator/Expedition/Navigator vehicles may occasionally require a hard reset of the Ford/Lincoln Digital Experience system. To perform a hard reset, press and release the volume button on the center console 5 times within 7 seconds. Some Nautilus vehicles with older level software, may require the volume button to be pressed and held for at least 5 seconds. The Owners Manual is in process of being updated with this information.
Associated Products (6)Associated Documents - June 5, 2025•Document ID: 11019494Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 53878
- Date Added:
- June 11, 2025
- Manufacturer:
- LINCOLN
SummarySome 2021-2025 Expedition/Navigator and 2021-2025 F-150 non-Lightning/non-PowerBoost vehicles may exhibit a rattle/scraping noise from the bellhousing area on start-up. This may be due to the torque converter studs contacting the engine to transmission spacer plate (separator plate). To correct this condition, inspect the engine to transmission spacer plate and torque converter studs for wear/damage. If wear/damage is found, replacement of the torque converter is not necessary. Replace only the engine to transmission spacer plate. Refer to Workshop Manual (WSM) Section 303-01 > Engine to Transmission Spacer Plate for full spacer plate removal and installation. When reinstalling the starter motor, make sure the starter is flush with the engine to transmission spacer plate prior to tightening the studbolts. Failure to do so may result in damaging the newly installed engine to transmission spacer plate.
Associated Products (15)Associated Documents - June 5, 2025•Document ID: 11019493Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- SSM 53877
- Date Added:
- June 11, 2025
- Manufacturer:
- LINCOLN
Summary2025 Expedition/Navigator vehicles equipped with 3rd row power seats are delivered with a hang tag affixed to the passenger 3rd row seat head restraint. This hang tag provides information about resetting the seats if the 3rd row power seating does not fold/unfold due to an obstruction. Make sure that this hang tag stays affixed to the headrest when a vehicle is delivered to the customer.
Associated Products (2)Associated Documents - June 5, 2025•Document ID: 11019479Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- SSM 53874
- Date Added:
- June 11, 2025
- Manufacturer:
- FORD
SummarySome 2025 Expedition/Navigator vehicles may exhibit an illuminated anti-lock brake system (ABS) warning indicator with diagnostic trouble code (DTC) U3012:68 stored in the ABS module. The vehicle may also exhibit any of the following symptoms: a soft brake pedal following vehicle start-up, various brake system illuminated warning lamps and/or brake-related messages displayed in the instrument panel cluster (IPC). This may be due to a controller area network (CAN) communication concern within the ABS module. To correct this condition, reprogram the ABS module using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 2005 and applicable labor operations in Section 02 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)Associated Documents - June 4, 2025•Document ID: 11019477Service Bulletin/Repair InstructionsSTRUCTURE:BODY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 53867
- Date Added:
- June 11, 2025
- Manufacturer:
- FORD
SummarySome 2025 Expedition/Navigator vehicles may exhibit diagnostic trouble code (DTC) B1557:31 in the rear gate trunk module (RGTM) when a diagnostic self-test is performed. If no other symptoms, DTCs or conditions are identified, no further action is required. Replacement and/or reprogramming of the RGTM will not resolve this condition.
Associated Products (2)Associated Documents - June 4, 2025•Document ID: 11019476Service Bulletin/Repair InstructionsSTRUCTURE:BODY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 53866
- Date Added:
- June 11, 2025
- Manufacturer:
- FORD
SummarySome 2025 Expedition and Navigator vehicles may exhibit a power liftgate/tailgate inoperative condition with or without diagnostic trouble code (DTC) in the rear gate trunk module (RGTM). A liftgate/tailgate ajar light may also be displayed in the center display. This may be due to the software in the RGTM. To correct the condition, reprogram the RGTM using the latest software level of the Ford Diagnosis and Repair System (FDRS). If the condition remains, continue with normal diagnostics per the Workshop Manual (WSM). For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)Associated Documents - June 3, 2025•Document ID: 11019453Service Bulletin/Repair InstructionsBACK OVER PREVENTION: REARVIEW SYSTEM BRAKING; ELECTRICAL SYSTEM; UNKNOWN OR OTHER; VISIBILITY/WIPER
- Mfr Comm. #:
- SSM 53862
- Date Added:
- June 11, 2025
- Manufacturer:
- LINCOLN
SummarySome 2025 Expedition/Navigator vehicles may experience a "Cross Traffic Alert/Side Obstacle Detection Fault" message in the instrument panel cluster (IPC) with diagnostic trouble code (DTC) B15D9:78 stored in the SODL and/or DTC B159C:78 stored in the SODR. Before proceeding with normal Workshop Manual (WSM) diagnostics in Section 419-04, raise the vehicle and carefully inspect both the SODL and SODR modules for proper attachment on the mounting sheet metal, ensure all clips are fully seated (module properly attached) and repair as necessary.
Associated Products (2)Associated Documents - May 30, 2025•Document ID: 11018776Service Bulletin/Repair InstructionsVEHICLE SPEED CONTROL
- Mfr Comm. #:
- SSM 53859
- Date Added:
- June 2, 2025
- Manufacturer:
- FORD
SummarySome 2025 Expedition/Navigator vehicles may exhibit an illuminated anti-lock brake system (ABS) warning indicator with diagnostic trouble code (DTC) U3012:68 stored in the ABS module. The vehicle may also exhibit any of the following symptoms: a soft brake pedal following vehicle start-up, various brake system illuminated warning lamps and/or brake-related messages displayed in the instrument panel cluster (IPC).
Associated Products (2)Associated Documents - May 30, 2025•Document ID: 11018770Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- SSM 53856
- Date Added:
- June 2, 2025
- Manufacturer:
- FORD
Summary2025 Expedition XL vehicles will not open or close the power liftgate/tailgate by pressing the button on the key fob. Expedition XL vehicles are designated as Special Service Vehicles (SSV) and the rear liftgate/tailgate power open/close feature is omitted from being operated via the key fob.
Associated Products (1)Associated Documents