Volvo XC90 Complaints

1,540 consumer complaints on file.

#11457064March 17, 2022
ENGINE, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
Well I was at a red light waiting for the light to train green when I stepped on the Excelerator pedal I heard something snapped and the car would not move anymore I try to switch gears and the car would not move at all it would just accelerate the engine will sound like Like if I had the car on Neutral. In any gear I try to shift there was no warning in the vehicle no light turned on the only light that it was turned on was the one with the check engine because of the Cadillac converter but other than that no other lights were coming out or flashing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456883March 15, 2022
ENGINE, UNKNOWN OR OTHER
There is an open recall for certain 2016 XC 90s related to cracks in the coolant pipes. My vin doesn’t have a recall attached but in the last 2.5 years I have owned the vehicle I have had to change this part 2 times. I feel my vin/vehicle should be part of the recall. My local dealer is not willing to assist nor Volvo Customer Service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456338March 11, 2022
ENGINE
Engine oil Level decreases rapidly, this can cause the engine to burn up and possibly catch file or lock the engine. Dealer has started oil consumption test.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455801March 9, 2022
PARKING BRAKE:ELECTRICAL
The contact owns a 2016 Volvo XC90. The contact stated that upon start of her vehicle, the parking brake message and a yellow flashing brake light appeared on the instrument panel. The contact took the vehicle to the dealer where they informed her that a wire connected to the parking brake was detached and need to be replaced. The contact was given an estimate for the repair and the wire was replaced. The manufacturer was notified of the failure and offered no assistance; the manufacturer referred her to NHTSA to file a complaint. The vehicle had been repaired. The failure mileage was approximately 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455808March 9, 2022
AIR BAGS, EQUIPMENT
The contact owns a 2017 Volvo XC90. The contact stated that while operating the vehicle, the air bag and check engine warning lights intermittently illuminated. Additionally, the message "Pullover Engine Overheating" was displayed. The vehicle was taken to the local dealer who diagnosed that failure was caused by the drain hose for the air conditioning leaking into the passenger’s side compartment due to a drain hose installation error during manufacturing. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in NHTSA Campaign Number: 16V690000 (Equipment, Air Bags). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455609March 7, 2022
SERVICE BRAKES
I need new rear brakes and rotors at 26,296. I have leased cars for the past twenty plus years and never had to replace brakes/rotors after a year and a half.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454986March 3, 2022
AIR BAGS, ELECTRICAL SYSTEM, SEATS
While driving the vehicle the "SRS Airbag" warning light comes on, I took the vehicle to the dealership which indicated the "seat harness" would need to be replaced. The seat harness has a integrated chip to alert the airbags to work properly. Volvo has had previously recalls for this issue on 2016 XC 90 vehicles but my VIN isn't included in the recall, I feel they need to expand the recall knowing their are several vehicles having this exact issue. Air bags are federally regulated and this is a safety related issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454879March 2, 2022
ENGINE
This has happened multiple times on the highway going 60 mph. And at slow speeds, last time on an entrance ramp onto the highway. The vehicle will shut off, as if the key has been turned off. But it hasn't been touched. Steering becomes difficult and I have to try and get off the road. Once I get pulled over and put it in park, it will start and run normally for a time. It most often happens when i turn to the right fairly tight. But not exclusively. Today after driving it approximately 120 miles with one shut off, my check engine light came on and it was difficult to get started again. This is absolutely a Hazzard to others and myself
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453927February 24, 2022
ENGINE
The contact owns a 2011 Volvo XC90. The contact stated that the check engine warning lights was illuminated. The vehicle was not taken to a local dealer. The manufacturer was informed of the failure and suggested that the vehicle be taken to a dealer to be diagnosed. The failure mileage was approximately 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453307February 21, 2022
UNKNOWN OR OTHER
The door lock actuators were poorly designed, allowing water intrusion. This causes the actuator to rust and freeze up making it impossible to unlock the door and open it from the inside or outside. There was no warning about this, it just stopped working one day. If someone had been in the backseat when it stopped working they would have had to crawl across to the other side to get out. What if there had been an accident and you could not get your child or baby out the nearest door quickly. We have been waiting nearly three weeks now for the replacement part, a part we were told by Volvo has been redesigned so this should not happen again. A part we (our insurance) has to cover. What about the other locks on the car, are they going to fail and lock us in the car? Why is Volvo not replacing these actuators.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452346February 17, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES, EXTERIOR LIGHTING
Electrical, Brake lights suddenly stopped working on both sides at once. I checked the fuse only to be told a relay may be the issue. The location of said relay is vague and not serviceable by owner. Risk of rear end collision. Of following traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451404February 10, 2022
ENGINE
Leaking Coolant @44,804 miles: I was told it's not covered by the warranty and I had to pay out of pocket for the repair at the dealership. Now I just learned Volvo recalled 34,600 of the 2016 Volvo XC90 with the same problem in Year 2019, and my car's VIN is not on the list even though it's the same model, year and the same problem. Burning Excessive Engine Oil started @ 48,000 miles. I want to know if the problem is covered under the extended warranty I bought. There are a lot of similar complaints online. Refer to https://www.swedespeed.com/threads/2016-xc90-burning-massive-amounts-of-oil.639838/ Leaking Coolant @ 50,000 miles again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449685February 1, 2022
ENGINE
My car has begun to burn excessive oil. I am having to use 1 quart of oil every 1,000 miles. This is in addition to getting a routine oil change. Took vehicle to Volvo dealership for an oil consumption test, cost around $550, and had to drive 1245 miles and then bring car back. Brought car back and dealership confirmed car is using/burning excessive oil. Issue is with the o rings and gaskets needing to be replaced. Employee at dealership said this is known issue with the 2016 model burning excessive oil. Many threads online relating/reporting the same issue about oil consumption and believe a recall is warranted to fix this know issue with Volvo. Mileage is around 89k.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448256January 20, 2022
FIRERELATED
The contact owns a 2006 Volvo XC90. The contact stated while attempting to turn around, he saw a warning message transmission overheating message and the vehicle shut off. After an unknown amount of time, the vehicle was started up again and proceeded to fill the cabin with smoke and within 5 minutes the entire vehicle was on fire. The vehicle was extinguished on its own and a report was not taken. The contact sustained injuries to the lungs and burns to the face. The vehicle was not towed away. The manufacturer was not informed of the failure. The failure mileage was approximately 190,000. The VIN was not available.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11447529January 14, 2022
UNKNOWN OR OTHER
Rear doors stop opening from outside and interior
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446840January 10, 2022
STRUCTURE:BODY
In freezing weather conditions the rear door latches become inoperable. They close fully, but do not latch. My wife was backing out of the driveway this morning an a door opened next to my son. This is UNACCEPTABLE and Volvo has not responded in an acceptable manner. I was told to bring it in for service.... it has only 3 functioning doors at the moment!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446230January 4, 2022
FUEL/PROPULSION SYSTEM
With 2700 miles my XC90 has the Emission Control System light is on. The engine noise is considerably louder than normal (being a hybrid the SUV is pretty quiet) and it is not using the electric option.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443923December 15, 2021
ENGINE
I purchased my vehicle used in February 2021. On the morning of December 14, 2021 we got a low coolant warning, please pull over safely message on the way to work. We just so happened to be near a gas station and was able to put half a container of 50/50 coolant and continue driving. On our return home we got the same message but noticed a major leak once we made it home. We had Volvo tow the vehicle to Northpoint Volvo in Alpharetta, GA and it appears to be having the exact same issue as what was previously preparing under recall 19V-308. I tried reporting this to the dealer and Volvo Customer Service but both tell me the recall was fixed in 2019 for my vehicle. If the issue is "fixed" how can I be facing the EXACT same issue just two years later.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443475December 11, 2021
STRUCTURE:BODY
Door lock unable to open. Door is unlocked and the outside and inside fail to open the door. Door lock actuator is jammed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443190December 9, 2021
TIRES, TIRES:TREAD/BELT
I just recently bought this car. And there was a vibration and a pull to the right so I brought it back to the dealer which is echo Park of Tampa. I said they needed to do the alignment and balance and they did that and it still is doing all the same things and the shaking is progressively becoming quickly I experienced this exact same thing in my Mazda that also had Continentals on it. And brought it back to the dealer four times in 9 months and they put brand new set of Continentals on every time and the same shaking would quickly reoccur. And shortly after I traded that Mazda in the tires were recalled. Experiencing the same exact symptoms with my Volvo with these Continental tires these are eco technology cross contact 235 55 R19 (105v) There's no specific incident nor a specific tire. This is every time (all tires) you get in the car from every mile per hour from the second you start moving to 70 or 80 and the shaking is getting progressively worse. I will be contacting Continental cuz I'm not sure if these are even added on the recall list but they need to be. It's scary driving especially since i nearly died in an auto accident because of a tire blow out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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